Phillip Bohl Students

Graduation and Email

Hurray! You’ve graduated (or will soon graduate) from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

NOTE: You may have heard that Pepperdine had a service through the Alumni office that provided a Pepperdine Alumni branded email account for life from Google. This service has recently changed a bit in that it will not include the entire Google Suite.

  • The following information applies to all students graduating from any program at Pepperdine: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department. Student email accounts, WaveNet access, printing, Zoom, etc. will be deactivated 90 days after the date of the commencement ceremony. 
  • Recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.  
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days (up to four weeks) after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This is a reminder message to encourage you to move out of your student email account and other Google-based services hosted for you by Pepperdine.
  • Note again, that student email accounts and related services (Google Drive, Calendar, etc.) are disabled 90 days after the student’s commencement date (the day of the graduation ceremony).
  • Once an account is deactivated the data/emails in that account it is not recoverable.
email

You will want to use a personal email address going forward. We recommend that you use something professional, perhaps you already have such a personal email address. If you don’t, we recommend creating an email account on Google’s Gmail service.

If you plan to migrate your email from your Pepperdine Google email account to a personal gmail account you will want to ensure that you have a personal gmail account set up first. Then review these instructions all the way to the end before moving forward with the migration.

Part of this process should include your migration of the data from your Pepperdine Google Drive to your personal drive space. If you are migrating to another Google account, keep in mind that you may run into space limits on your targeted storage system.

Resources from Pepperdine’s IT department on this topic:

Account Changes When Transitioning from Student to Alumni Status
https://community.pepperdine.edu/it/alumni/
Transfer or Download Your Google Workspace Data(for new graduates)https://community.pepperdine.edu/it/alumni/email/datatransfer.htm

Alumni Email
https://community.pepperdine.edu/it/alumni/email/

After your student email address expires, no mail will be received at your student address. To make a smooth transition, we recommend:

  1. Set up your new personal (and professional) email address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new personal gmail address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.
Phillip Bohl Students

Do Not Upgrade to Windows 11

Are you taking your final exams on a Windows machine? In case you haven’t heard, Examplify does not work with Windows 11 (or Windows 10 release 22H2).  So make sure you DO NOT run Windows updates. To add another level of security, you should make sure your computer does not decide to run the update for you by turning off auto-update. Also, don’t forget to take a mock exam. Successfully submitting a mock exam is like getting a hug from your BFF before an exam. You will feel ensured that your computer will work when your mock exam works. 

With all that said, if you recently purchased a new computer that came with Windows 11 already installed you can download an Examplify Beta version of 2.9.6 to run on your Windows 11 computer.

Say “no” to Windows 11

If you are faced with after-hours or weekend Examplify woes call ExamSoft support at (866) 429-8889. They’re available 24/7. 

For in-person support at CSOL during business hours, contact our CSOL-IS team at x-7425 or come to the library Public Service Desk. You can also email us at support@law.pepperdine.edu.

Elijah Dickens Students

Turning Off Private Browsing MAC

When using Pepperdine’s Wifi network, make sure to turn off private browsing MAC for the best experience.

Instructions for iOS Apple

Android

For Android devices find Wi-Fi in your settings. It will be under a tab called “Connections” or “Networks.” Once you find Wi-Fi, tap on it.

To the right of ‘pepperdine’ there should be a symbol of a gear. Select it.

Next, you will want to select “MAC address type.” You may have to scroll down to find it.

There should be a small pop-up that gives you a few options. Press “Phone MAC.”

Jump to Android

Apple

For, the process is followed in a similar way. Open settings and find “Wi-Fi.”

Find ‘pepperdine’ in your list, and tap the ‘i’ symbol to the right of it.

Simply scroll down until you find “Private Wi-fi Address.”

Finally, make sure it is off.

Kenneth Cox Students

Update Examplify to Version 2.8.5 (Windows)

Please follow these steps to ensure a successful update of your Examplify software to version 2.8.5. This guide will walk you through all the steps of the Examplify install launcher for the new version.

If you need to re-register or re-download Examplify reference this page. If you re-download Examplify rather than just update it you should also follow these instructions.

After initially downloading the installer the InstallShield Wizard program will prepare the install on your computer and show you its progress.

When prompted, continue through the first welcome screen by pressing “Next” to continue with the install process.

Next you will be prompted to read through and agree to the End User License Agreement shown on screen. In order to continue, select the bubble next to “I accept the terms of the license agreement” and then select the “Next” button to move on with the install.

From here you will be able to press the “Install” button on the lower right of the installer window to begin actually installing Examplify version 2.8.5 on your computer.

The InstallShield Wizard program will show you the progress of your install and automatically continue to the next screen that shows the completed install.

After you have completed your install and selected “Finish”, Examplify will automatically open and prompt you to read and agree to the “Software License Agreement” before continuing. If Examplify does not open automatically just open it from the desktop icon as you normally would and continue from there.

Once you have completed the install and agreed to the Software License Agreement you will be brought to the Examplify home screen and can continue from there.

How to update/download Examplify on Mac

If you need any technology assistance, please feel free to reach out to Information Services at (310) 506-7425 or support@law.pepperdine.edu.

Kenneth Cox Students

Update Examplify to Version 2.9.2 (Mac)

Please follow these steps to ensure a successful update of your Examplify software to version 2.9.2. This guide will walk you through all the steps of the Examplify install launcher for the new version.

If you need to re-register or re-download Examplify, reference this page.

Open Examplify as you normally would, and accept the prompt to update your Examplify version to 2.9.2 in the launcher.

The new version installer will open and prompt you to accept terms and conditions. After accepting that prompt you may continue through the installer steps to download the new version of Examplify. This download will require about 440 MB of storage on your computer.

Once you have agreed to the Terms and Conditions, you will be prompted to actually install the software. By default on a Mac, the software will be installed onto your hard drive. This install destination can be changed with the “Change Install Location” button on the lower right, but it is recommended that Examplify be installed onto your hard drive.

Your Mac’s software installer will then prompt you to enter your password (or Touch ID if you have it) in order to verify the installation. After doing this you will be prompted a second time to allow the installer access to “System Events” on your computer. Select “OK” to continue with this install.

After verifying and giving the installer permission to control “System Events” the installer will show your software install progress and show you the successful installation screen below when the process is complete. From there select the blue “Close” button in the lower right and then select “Move to Trash” when prompted to move the Examplify Installer to the trash.

After you have completed the aforementioned steps, Examplify should open automatically and prompt you to agree to the user Software License Agreement before continuing to use the software. After agreeing to this you will be taken to the normal Examplify home page and will be able to use the software as instructed from there.

How to update/download Examplify on Windows

If you need any technology assistance, please feel free to reach out to Information Services at (310) 506-7425 or support@law.pepperdine.edu.

Phillip Bohl Students

How to not miss important email messages!

As a student at Caruso Law, you will find that there are a number of essential, critical, and/or otherwise consequential messages that are sent to your Pepperdine student email account by members of the Caruso Law administration team over the course of the school year.

To ensure that you don’t miss these important messages, you may want to highlight them in some way. One easy way to do this is by using an email filter.

To create an effective filter you will create a “rule” in your Pepperdine Google Mail inbox using either the sender’s email address and/or significant terms to have Google Mail tag or sort or file the relevant messages for you. Your rule can automatically apply a “star” to the message in your message list and/or add it to a folder using “labels.”

When you create your rule(s) you will need to have some specific terms and/or email addresses that Google Mail will look for.

An important address that you’ll want to use is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Also you will want to watch for: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

An important address that you’ll want to watch for is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Other terms you will want to watch for are: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

Go to this site for information on how to create your filter(s) to ensure you don’t miss important information sent to you via your Pepperdine email account.

Phillip Bohl Faculty

Laptop/Travel Preparation – Law Faculty

If you are planning a trip and will bring your university laptop with you, there are a few things you should do before you get too far along in your planning:

  1. Contact the Information Services Team to schedule a pre-trip checkup of your university laptop
  2. If you are going out of the country, you may need to plan for an adapter or other means to plug in and charge the laptop. Here’s a pretty good resource for checking the power plug requirements around the world: https://www.power-plugs-sockets.com/
  3. Consider your internet connectivity options in that location. Pepperdine offers a WiFi service called “EduRoam” that will enable you to use a trusted network at participating locations. The important thing here is to set up your EduRoam account from a trusted network (your office) before you leave.
  4. Make sure you have backups of your important data. Part of the checkup mentioned in #1 above will include a review of your installed auto backup system.
  5. You will also want to ensure that you have your active research and any course materials synchronized to Google Drive. If you need help with that, the Information Services Team will be glad to assist.
  6. Familiarize yourself with Wifi Calling if you are traveling outside of the country and may not be able to make international calls, or if you are traveling to an area where cell service may be limited. Wifi Calling is a great option if you do not wish to pay for international cell service or may only have access to wifi and not strong cell signal.
  7. If you will need to sign into your device with Secure Connect but will not have access to a secondary device, consider generating one time pass codes to take with you so you can still log in. You can generate multiple codes, each of which will last up to 90 days and will allow you to sign into your account once without another connected device.
  8. Consider how you plan to carry your computer with you… will you use a laptop bag or will you check it inside your luggage? If you plan to carry it with you, note that you must remove it from its bag at the TSA screening checkpoint.
Hong Kha Resources, Students, The Basics

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor (and also works with multiple choice). Pepperdine Caruso School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

For a list of relevant Examplify articles, please view the links presented in this article below.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. To properly use ExamSoft’s Examplify program at Pepperdine University Caruso School of Law, it is highly recommended you review the notes and instructions listed in the Exam Orientation Google Drive and Examplify Instruction Guide (for remote exam takers).

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Relevant ExamSoft Posts:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

24/7 ExamSoft support. Live chat with a real person, not a chatbot.

For Student Test Takers Tech Support and Help, please contact the ExamSoft Test Takers Support line at 866.429.8889.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Phillip Bohl Faculty, Resources, Services, Students

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Phillip Bohl Students

Don’t Worry: Examplify – System Requirements NOT met

So you have a Microsoft Windows laptop with Examplify. Sounds good.

You opened up Examplify and went to take your Mock Exam like a very insightful and responsible law student but … when you went to download your Mock Exam …

THERE’s A WARNING!

Don’t worry.

You can do one of two things.

  1. If your computer uses Windows 10 and you have the time, Click “Return to Dashboard” and exit Examplify then check to see if you have a pending Windows Update and then be careful to only apply an update to Windows 10… DO NOT update to Windows 11 yet. That’s a whole other enchilada that you won’t want to deal with until possibly next semester.
  2. OR, you can click “continue” and go on to the next screen … but WAIT, there’s another WARNING!?

Yep. Go ahead and click “Accept and Continue.”

You will find that you can use Examplify without any problems.

Note that the mock exam password is: password!123

If you experience a slightly different issue CHECK OUT THIS PAGE for more solutions.

If you would like help with upgrading your Windows 10 to the latest update or with any other issue, please reach out to the Information Services team during office hours at (310) 506-7425 or send an email anytime to support@law.pepperdine.edu.

Phillip Bohl Faculty, Students, The Basics

Caruso Law School Computer/Technology Recommendations

If you are just starting out at Caruso Law, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine Caruso Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school.  The following recommendations take into account services and applications that are often used in conjunction with Caruso Law classes and other curricular and extra curricular activities.

The Information Services team at Caruso Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

As a law student your laptop computer is a key tool.  Please keep this in mind as you think about how you will use it, the software you install on it, the websites you visit with it, the files/attachments you choose to download and where you store it when you are not using it.  You will want it to be functioning at optimum levels.  Theft, drops, malware, and other untoward variables will detract from your laptop’s ability to help you succeed in law school.

Below are the minimum Computer/Technology Recommendations:

  • Internet: Strongly recommend a rock solid internet connection with a minimum 20 Mbps down and 10 Mbps up.  This exceeds the minimum requirements for synchronous Zoom sessions (the absolute minimum is 600 kbps in both directions while recommended minimum is 1.5 mbps) but note that if you share your internet connection you will need more bandwidth to ensure a reliable, continuous connection.  Also please note that the age of your hardware (router, modem, cabling, computer) will play a significant role in reliability.
  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
      • NOTE: We strongly discourage the use of Microsoft Surface computers.  Microsoft Surface systems may provide some challenges with ExamSoft software, this software is used by most students to take exams at Caruso Law and is used by the California Board of Bar Examiners for the state bar exam … along with most other state jurisdictions. 
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /Mac OS 11 or better
  • Processor: Intel i5 processor, Apple M1 processor, or greater (Make sure your system is compatible with ExamSoft)
  • RAM: 12GB – 16GB is recommended
  • Solid State Drive (SSD): 120GB or higher
  • Integrated WiFi or WiFi adapter: Newer is often if not always better
  • Media Drives: None necessary, but it’s always good to have a few flash drives handy. Keep in mind that these don’t last forever, don’t rely upon one flash drive to keep your work safe. AND have a backup solution.  LESS DOWN TIME
  • Battery Life: 4-6 hours, much longer is much better.  MORE UP TIME.
  • Spare Laptop Charger: If you plan to bring your laptop with you, keep one for home and one for travel.  If you lose one you have a spare.  NO DOWN TIME.
  • Warranty: 3 year parts/on-site labor. LESS DOWN TIME.
  • Security Lock/Cable: Don’t ever walk away from your laptop if it isn’t secured.  LESS DOWN TIME
  • Malware Protection Software: Make sure you have Anti-Malware installed.  Use the firewall that is build into your computer’s operating system.  MORE UP TIME.
  • Personal Printer: We strongly recommend HP Laser Printers with an extra toner cartridge.  NO DOWN TIME.
  • BACKUP System: There are two ways to do this, traditional backups where a copy of all your files (or just critical files) is made to another storage device either over the web or to an external drive of some kind OR storing your files in the “cloud” to start with where they are backed up by that service provider (think Apple iCloud or Google Drive).  We strongly and urgently recommend a reliable automated backup system AND synchronizing your law school materials on a cloud-based service like Google Drive or iCloud. LESS DOWNTIME

Please visit the Minimum System Requirements page for the ExamSoft/Examplify system requirements to ensure that your system is compliant.

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school.  In fact, these systems do not work with ExamSoft Examplify at all so that should be a compelling reason to avoid the Chromebook/tablet acquisition unless you already have a serviceable laptop that meets the ExamSoft minimum requirements. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap, or off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR EXAM. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software (MS Office is no cost to Pepperdine students and employees) and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University IT Department’s discounts for students web page or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

Kenneth Cox Students

Formatting Appellate Briefs

Formatting your Appellate Briefs can be difficult, luckily the School of Law Lawguides page has detailed guides for how to format your briefs in Microsoft Word for Mac and PC.

Formatting Your LRW Appellate Brief: Instructions and Tips for 1Ls

The Lawguides page includes helpful information on the following:

Westlaw Table of Authorities Tool

Westlaw offers a tool for easily creating a table of authorities in the Westlaw drafting assistant program. The drafting assistant tool has automated cite identification for faster generation of a table of authorities. The tool also formats citations, locates authorities and complies authorities automatically.

Westlaw TOA Builder Tool

Print Shop Binding Services for Appellate Brief Assignment

The University Printing Services department provides Appellate Brief printing and binding services that can be utilized for preparing your appellate brief. The average cost for this service is just over $5 but it’s important to keep in mind that you MUST PAY Printing Services using Waves Cash Global. This method of payment is tied to your Pepperdine Student ID card. You can also use Waves Cash Global funds for the Cafeterias at the Pepperdine Malibu Campus.

The print shop accepts PDF submissions for printing and binding appellate briefs. Briefs can be printed and picked up at either the Malibu or Calabasas print shop locations, and customers should specify which shop they prefer to use when placing an order. The latest recommended date for submission to the print shop is March 2nd.

NOTE that funds allocated to you by Caruso School of Law for copying and printing using the University-provided copiers WILL NOT apply to purchases at the Cafeteria or at University Printing Services. Those funds are restricted and can only be used on the University-provide Sharp copiers.

To add funds to your Waves Cash Global account

Contact University Printing Services

Please consult the Lawguides page for general tips and troubleshooting, and if you still require assistance please feel free to email or call CSOL information services.

Support@law.pepperdine.edu | (310) 506-7425

Phillip Bohl Students

Must have Mac OS11 or later for Examplify

Please make sure that your MacBook is running at least Mac OS11 (Big Sur) or later (which includes Monterey and Ventura) to ensure that Examplify will work for you.

See which version of the Mac OS you have on your MacBook

Click on the “Apple” icon in the upper left corner of your MacBook’s screen. Choose About This Mac. You should see the macOS name, such as macOS Ventura or macOS Monterey, followed by its version number.

For specific ExamSoft Examplify compatibility information please see ExamSoft’s Compatibility page.

Phillip Bohl Classroom Tech, Faculty, Pedagogy Tips, The Law School Classroom

Classroom Computers: Log out when you leave!

Class has just ended and the students are rushing to the front to congratulate you on a BRILLIANT class meeting.

But don’t let this distract you. FIRST, please take a moment and log out/sign out of everything.

Just restarting the computer doesn’t log you out of everything. Just closing the browser doesn’t either. The safest bet is to manually log out of each service you used during class time.

Most faculty will use Courses and Zoom. Some use them separately. A few others also use a Google service.

It’s very important that you intentionally log out of each of these systems to ensure that your data remains secure.

Log out of Google services — email, docs, drive, slides, etc.
Log out of Courses
Log out of Zoom
Phillip Bohl Students

Removing Metadata from Word Documents

Looking to remove metadata from your word documents? Have an assignment that requires that? There are a number of resources available to you through the Harnish Law Library’s Research Guides. If you are working on an appellate brief there’s a page for that.

See instructions here to remove your personal data from a Microsoft Word document.

This guide can be found at the Harnish Law Library‘s Research Guides. Select the section on “Legal Writing” and you’ll end up in the same place.

Image of word "metadata" in black on a fuzzy gray background
METADATA
Elijah Dickens Students

“You cannot view this recording”

Using your Pepperdine email to create a personal Zoom account on zoom.com will cause issues with watching class recordings.

You may have used your Pepperdine email for a personal account without knowing, or by mistake. If so, there is a simple fix: We need to let Zoom transfer your account.

To do this, clear your browser’s cache. Then, log into zoom.pepperdine.us using the Sign in button.

This should fix it, but If you continue to have problems someone from our team can help you at the library service desk between 8:00 am to 5:00 pm Monday through Friday.