UPDATE your ZOOM



You may find that your Zoom software will not work without an update after 8/6/2022.

We recommend that you take a moment and install the latest update for your computer, tablet, and mobile devices before you are forced to update later when you may be trying to connect to a Zoom meeting.

Zoom Download page

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Notice from ZOOM:

Scheduled End-of-life for Clients Below 5.3.0 (8/6/2022)Maintenance update

The following Zoom products will continue to have a new minimum version required as of 8/6/2022:

– Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0)
– Win : 5.4.54524.1229 (2020-12-29)
– MacOS : 5.4.54528.1230
– IOS :5.4.54520.1229
– Android : 5.4.3.603
– Windows, macOS, iOS, Android (1.0.2)

Turning Off Private Browsing MAC

When using Pepperdine’s Wifi network, make sure to turn off private browsing MAC for the best experience.

Instructions for iOS Apple

Android

For Android devices find Wi-Fi in your settings. It will be under a tab called “Connections” or “Networks.” Once you find Wi-Fi, tap on it.

To the right of ‘pepperdine’ there should be a symbol of a gear. Select it.

Next, you will want to select “MAC address type.” You may have to scroll down to find it.

There should be a small pop-up that gives you a few options. Press “Phone MAC.”

Jump to Android

Apple

For, the process is followed in a similar way. Open settings and find “Wi-Fi.”

Find ‘pepperdine’ in your list, and tap the ‘i’ symbol to the right of it.

Simply scroll down until you find “Private Wi-fi Address.”

Finally, make sure it is off.

Update Examplify to Version 2.8.5 (Windows)

Please follow these steps to ensure a successful update of your Examplify software to version 2.8.5. This guide will walk you through all the steps of the Examplify install launcher for the new version.

If you need to re-register or re-download Examplify reference this page. If you re-download Examplify rather than just update it you should also follow these instructions.

After initially downloading the installer the InstallShield Wizard program will prepare the install on your computer and show you its progress.

When prompted, continue through the first welcome screen by pressing “Next” to continue with the install process.

Next you will be prompted to read through and agree to the End User License Agreement shown on screen. In order to continue, select the bubble next to “I accept the terms of the license agreement” and then select the “Next” button to move on with the install.

From here you will be able to press the “Install” button on the lower right of the installer window to begin actually installing Examplify version 2.8.5 on your computer.

The InstallShield Wizard program will show you the progress of your install and automatically continue to the next screen that shows the completed install.

After you have completed your install and selected “Finish”, Examplify will automatically open and prompt you to read and agree to the “Software License Agreement” before continuing. If Examplify does not open automatically just open it from the desktop icon as you normally would and continue from there.

Once you have completed the install and agreed to the Software License Agreement you will be brought to the Examplify home screen and can continue from there.

How to update/download Examplify on Mac

If you need any technology assistance, please feel free to reach out to Information Services at (310) 506-7425 or support@law.pepperdine.edu.

Update Examplify to Version 2.8.5 (Mac)

Please follow these steps to ensure a successful update of your Examplify software to version 2.8.5. This guide will walk you through all the steps of the Examplify install launcher for the new version.

If you need to re-register or re-download Examplify reference this page.

Open Examplify as you normally would, and accept the prompt to update your Examplify version to 2.8.5 in the launcher.

The new version installer will open and prompt you to accept terms and conditions. After accepting that prompt you may continue through the installer steps to download the new version of Examplify. This download will require about 440 MB of storage on your computer.

Once you have agreed to the Terms and Conditions, you will be prompted to actually install the software. By default on a Mac, the software will be installed onto your hard drive. This install destination can be changed with the “Change Install Location” button on the lower right, but it is recommended that Examplify be installed onto your hard drive.

Your Mac’s software installer will then prompt you to enter your password (or Touch ID if you have it) in order to verify the installation. After doing this you will be prompted a second time to allow the installer access to “System Events” on your computer. Select “OK” to continue with this install.

After verifying and giving the installer permission to control “System Events” the installer will show your software install progress and show you the successful installation screen below when the process is complete. From there select the blue “Close” button in the lower right and then select “Move to Trash” when prompted to move the Examplify Installer to the trash.

After you have completed the aforementioned steps, Examplify should open automatically and prompt you to agree to the user Software License Agreement before continuing to use the software. After agreeing to this you will be taken to the normal Examplify home page and will be able to use the software as instructed from there.


How to update/download Examplify on Windows

If you need any technology assistance, please feel free to reach out to Information Services at (310) 506-7425 or support@law.pepperdine.edu.

Graduation and Email

Hurray! You’ve graduated (or will soon graduate) from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

NOTE: You may have heard that Pepperdine had a service through the Alumni office that provided a Pepperdine Alumni branded email account for life from Google. This service has recently changed a bit in that it will not include the entire Google Suite.

  • The following information applies to all students graduating from any program at Pepperdine: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department. Student email accounts, WaveNet access, printing, Zoom, etc. will be deactivated 90 days after the date of the commencement ceremony.  That’s the actual graduation ceremony, not your official graduation date (that will be printed on your diploma). Note that in Spring 2020, the graduation ceremony was delayed by the COVID-19 Pandemic until Spring 2021 but those graduating in Spring 2020 still have a May 2020 graduation date on their diplomas.
  • Recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.  
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days (up to four weeks) after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This is a reminder message to encourage you to move out of your student email account and other Google-based services hosted for you by Pepperdine.
  • Note again, that student email accounts are disabled 90 days after the student’s commencement date (the day of the graduation ceremony).
  • Once an account is deactivated the data/emails in that account it is not recoverable.
email

You will want to use a personal email address going forward. We recommend that you use something professional, perhaps you already have such a personal email address. If you don’t, we recommend creating an email account on Google’s Gmail service.

If you plan to migrate your email from your Pepperdine Google email account to a personal gmail account you will want to ensure that you have a personal gmail account set up first. Then review these instructions all the way to the end before moving forward with the migration.

Part of this process should include your migration of the data from your Pepperdine Google Drive to your personal drive space. If you are migrating to another Google account, keep in mind that you may run into space limits on your targeted storage system.

Resources from Pepperdine’s IT department on this topic:

Account Changes When Transitioning from Student to Alumni Status
https://community.pepperdine.edu/it/alumni/
Transfer or Download Your Google Workspace Data(for new graduates)https://community.pepperdine.edu/it/alumni/email/datatransfer.htm

Alumni Email
https://community.pepperdine.edu/it/alumni/email/

After your student email address expires, no mail will be received at your student address. To make a smooth transition, we recommend:

  1. Set up your new personal (and professional) email address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new personal gmail address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

How to not miss important email messages!

As a student at Caruso Law, you will find that there are a number of essential, critical, and/or otherwise consequential messages that are sent to your Pepperdine student email account by members of the Caruso Law administration team over the course of the school year.

To ensure that you don’t miss these important messages, you may want to highlight them in some way. One easy way to do this is by using an email filter.

To create an effective filter you will create a “rule” in your Pepperdine Google Mail inbox using either the sender’s email address and/or significant terms to have Google Mail tag or sort or file the relevant messages for you. Your rule can automatically apply a “star” to the message in your message list and/or add it to a folder using “labels.”

When you create your rule(s) you will need to have some specific terms and/or email addresses that Google Mail will look for.

An important address that you’ll want to use is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Also you will want to watch for: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

An important address that you’ll want to watch for is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Other terms you will want to watch for are: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

Go to this site for information on how to create your filter(s) to ensure you don’t miss important information sent to you via your Pepperdine email account.

Laptop/Travel Preparation – Law Faculty

If you are planning a trip and will bring your university laptop with you, there are a few things you should do before you get too far along in your planning:

  1. Contact the Information Services Team to schedule a pre-trip checkup of your university laptop
  2. If you are going out of the country, you may need to plan for an adapter or other means to plug in and charge the laptop. Here’s a pretty good resource for checking the power plug requirements around the world: https://www.power-plugs-sockets.com/
  3. Consider your internet connectivity options in that location. Pepperdine offers a WiFi service called “EduRoam” that will enable you to use a trusted network at participating locations. The important thing here is to set up your EduRoam account from a trusted network (your office) before you leave.
  4. Make sure you have backups of your important data. Part of the checkup mentioned in #1 above will include a review of your installed auto backup system.
  5. You will also want to ensure that you have your active research and any course materials synchronized to Google Drive. If you need help with that, the Information Services Team will be glad to assist.
  6. Familiarize yourself with Wifi Calling if you are traveling outside of the country and may not be able to make international calls, or if you are traveling to an area where cell service may be limited. Wifi Calling is a great option if you do not wish to pay for international cell service or may only have access to wifi and not strong cell signal.
  7. If you will need to sign into your device with Secure Connect but will not have access to a secondary device, consider generating one time pass codes to take with you so you can still log in. You can generate multiple codes, each of which will last up to 90 days and will allow you to sign into your account once without another connected device.
  8. Consider how you plan to carry your computer with you… will you use a laptop bag or will you check it inside your luggage? If you plan to carry it with you, note that you must remove it from its bag at the TSA screening checkpoint.

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor (and also works with multiple choice). Pepperdine Caruso School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

For a list of relevant Examplify articles, please view the links presented in this article below.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. To properly use ExamSoft’s Examplify program at Pepperdine University Caruso School of Law, it is highly recommended you review the notes and instructions listed in the Examination Policies and Examplify Instruction Guide (for remote exam takers).

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Relevant ExamSoft Posts:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

24/7 ExamSoft support. Live chat with a real person, not a chatbot.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Phishing isn’t just email … SMISHING!?

Smishing is a type of social engineering that targets mobile devices (image from https://www.threatcop.com/)

Please be vigilant in how and where you share your personal information. There are nefarious actors at work on the web and they will do their best to try and trick you into getting access to your money and more personal information.

The current wave of smishing is concerning. There are systems out there that focus on finding a name associated with an organization and a mobile phone so that they can text you to try to fool you into revealing more information that will compromise your secure services (banking, amazon, netflix, insurance, etc.).

If they can find the name of a co-worker or some other person associated with you they will use that name to make their attack seem like a request from a friend or colleague … or even a boss.

Like anything else that seems a bit “off” just delete and move on. Don’t give it second thought … definitely don’t click or respond to anything that gives you pause.

Below is some helpful information pulled from a web page hosted by Norton, a leading cyber security services firm:

Smishing attack warning signs

Use these smishing attack warning signs to know whether a smishing text made its way onto your mobile device.

Suspicious phone numbers

Smishing texts may come from phone numbers that don’t look normal at first glance. They may stray from the typical 10-digit layout or a series of the same number. If you see this type of number accompanied by a suspicious-looking message, don’t respond and delete the text immediately.

Smishing protection tip: Never respond to suspicious text messages.

Links and files from unknown numbers

Smishing texts are almost always paired with links to fake websites capable of recording your sensitive information. That’s why if you come across one, never click it. And in the event you do click one, look out for signs of an unsafe site, such as no “http” in the URL or small differences that you’re not used to seeing. 

Smishing protection tip: Avoid clicking on suspicious links and files.

Urgent requests

Most phishing emails and text messages feature urgent requests to frighten the receiver. But any legitimate company will give their customers ample notice about pressing issues. Delete these messages, and if you’re still concerned after the fact, contact the company directly. 

Smishing protection tip: Never cooperate with urgent requests sent via text.

Money requests

Like urgent requests, you should delete text messages asking you to wire or transfer money over the internet. The likelihood that these are hackers disguised to try and steal your funds is extremely high. 

Smishing protection tip: Never comply with urgent requests for money via text.

Prize notifications

The thought of winning a prize is exciting to anyone, but the chances of winning a sweepstakes you haven’t entered is incredibly low. If you receive messages about prizes you won from an unfamiliar contest, avoid clicking on any links attached and delete the text.

Smishing protection tip: Avoid clicking on suspicious links and files.

(taken from https://us.norton.com/internetsecurity-emerging-threats-smishing.html# on 8/12/2022)

Pepperdine’s App!

Pepperdine’s App

Experience Pepperdine from Your Mobile Device

Available for free download on the App Store and Google Play, the Pepperdine mobile app is a go-to resource for all students, alumni, faculty, staff, and friends of Pepperdine. Gain instant access to Courses, the campus shuttle tracker, dining menus, library hours, a stunning Pepperdine Magazine mobile experience, the Virtual Campus Map, and more.

Click for more information or to get to the download links

Tech Advisory Group

Want to have an inside view of the tech at Caruso Law? Help guide the development of services and more?

Join our Tech Advisory Group…

TAG you’re IT!

Please send a note to phillip.bohl@pepperdine.edu and indicate which program you are in (JD, LLM, MLS, etc.), your expected graduation year and include a brief description of what interests you in tech and any background information that may be relevant. No experience with tech is required!

Classroom Overview

Introduction and Map View

This page is a general guide to the 16 classrooms and teaching spaces at Caruso School of Law. Linked to each entry in this article is a more detailed page on each room.

For more detailed information such as how to use the smart control panel and computer systems in each room, click the highlighted name of the room in each entry that is linked to a specific page for each room. If at any time you need classroom support you can pick up the IS help line landline and get connected to a member of the information services team who will be happy to help you.

Appellate Courtroom

The Mendenhall Appellate Courtroom is located off of the main atrium behind the grand staircase on the first floor of the law school. The smaller of the law school’s two courtrooms features two large projector screens and seven rows of seating for lectures. Standard technology in the room includes an integrated lectern computer that connects to the dual projectors and screens that face the lecturer.

Caruso Auditorum

The main entrance to the Caruso Auditorium is located in the central atrium of the law school on the first floor. It is the largest classroom at the law school and is used for guest lectures, panels and events in addition to normal classes. The auditorium can divide into 3 sections to form Classroom C, Classroom D, and Classroom E. The Auditorium has a podium with a speaker microphone for presenters as well as hanging microphones in the audience. The hanging microphones feed into the main speaker system and will be picked up for class zoom recordings with the presenter microphone.

Darling Trial Courtroom

The Darling Trial Courtroom is the larger of the two courtrooms at the law school and is located on the first floor, in the back hallway past the Strauss Institute for Dispute Resolution on the right. The courtroom has four rows of seats, a lectern, jury box, bench, and display screen for presenters. There is an attached jury room with a display screen and whiteboards.

Learning Lab

The Learning Lab is located within the Harnish Law Library on the second floor directly to the right as you enter. It features two monitors, an integrated computer system and three rows of seating.

Classroom A

Classroom A is located on the first floor, directly to the right of the Appellate Courtroom behind the grand staircase in the atrium. The classroom features a standard classroom presenter setup with a lectern, two whiteboards and two drop down projector screens. The presenter lectern has an integrated computer system that is connected to the projectors, speakers, and microphone in the room. The classroom has three rows of seating, one of which wraps around the room facing the lectern.

Classroom B

Classroom B, also known as the Irvine Lecture Hall, is located directly to the left of the bookstore on the first floor in the main atrium. The classroom features the same standard technology and presenter setup as Classroom A, with five rows of seating.

Classroom C

Classroom C is located to the right of the Caruso Auditorium entrence. With Classroom D and E it combines to make a full auditorium or split into 3 smaller classrooms. The entrance to Classroom C is directly to the left as you walk down the long end of the first hallway at the back of the main atrium.

Classroom D

Classroom D can be accessed through the large doors in the main atrium that typically lead to the Caruso Auditorium. Classroom D is the middle classroom that forms between Classrooms C and E when the Caruso Auditorium is divided into 3 parts. It can be accessed either through the large doors in the main atrium or through either of the two side entrances at either end of the auditorium. The two side entrances are located right next to the entrances for Classrooms C and E.

Classroom E

Classroom E is located to the left of the Caruso Auditorium entrence. With Classroom C and D it combines to make a full auditorium or split into 3 smaller classrooms. The entrance to Classroom E is on the left side of the auditorium, at the front of the short hallway by the front of the building.

Classroom F

Classroom F is located directly to the right of the Strauss Institute in the back hallway of the building. The classroom features four rows of seating, two whiteboards and two drop down projector screens. The presenter lectern at the front of the room has an integrated computer system that is connected to the projectors, speakers, and microphone in the room.

Classroom G

Classroom G is located on the left at the end of the long hallway in the back of the building, directly to the right of classroom F. The classroom features a nearly identical setup to classroom F, with a lectern, two projector screens and white boards, and a computer system integrated with the speakers and microphones in the room. There are five rows of seating, three of which wrap around to face the presenter’s lectern.

Seminar Room 1

Seminar Room 1, also known as the Gunder Conference Room, is located next to the Career Development Center at the front of the building looking out at the front terrace. The room features a conference room table set up facing the center of the room, with a podium and integrated computer system connected to the two presentation screens.

Seminar Room 2

Seminar Room 2 is located next to the Appellate Courtroom on the first floor of the building. The room features one presentation screen, connected to the integrated computer system in the corner of the room. There are two whiteboards and seating that wraps around the room to face the presenter’s lectern.

Seminar Room 3

Seminar Room 3 is located next to Seminar Room 2 off of the small connector hallway leading to the back of the building and the Strauss Institute. The room features one screen and white board with a connected computer system in the corner of the room. The seating is arranged in a conference room setup all facing the set of the room.

Seminar Room 4

Seminar Room 4, also known as the Founders’ Room, is located to the left of the Strauss Institute toward the back of the law school. The room features two presenter screens, one white board and a connected computer system in the corner of the room.

Seminar Room 5

Seminar Room 5 is located past the Trial Courtroom at the end of the hallway on the right hand side as you walk down the longer end of the hallway at the back of the building. The door to Seminar Room 5 is down a small side hallway that also leads to the Trial Courtroom’s attached jury room.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Running out of Room?

Space really is the final frontier... isn’t it?

Clearing out space on your computer’s main storage (hard drive) volume doesn’t need to be scary or difficult.

Most uses of your computer require significant “free” space on the hard drive. When you try to do something (like use ExamSoft Examplify) that requires some free space, you may run into some errors or worse, you may be blocked from using that software all together.

Here are a couple of sites that may provide you with some help in removing some of the extraneous contents of your computer’s hard drive.

For Windows Users: https://www.maketecheasier.com/recover-free-space-windows-c-drive/

For Mac Users: https://support.apple.com/en-us/HT206996