How to not miss important email messages!

As a student at Caruso Law, you will find that there are a number of essential, critical, and/or otherwise consequential messages that are sent to your Pepperdine student email account by members of the Caruso Law administration team over the course of the school year.

To ensure that you don’t miss these important messages, you may want to highlight them in some way. One easy way to do this is by using an email filter.

To create an effective filter you will create a “rule” in your Pepperdine Google Mail inbox using either the sender’s email address and/or significant terms to have Google Mail tag or sort or file the relevant messages for you. Your rule can automatically apply a “star” to the message in your message list and/or add it to a folder using “labels.”

When you create your rule(s) you will need to have some specific terms and/or email addresses that Google Mail will look for.

An important address that you’ll want to use is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Also you will want to watch for: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

An important address that you’ll want to watch for is the one that the Dean’s Suite uses: lawdeansuite@pepperdine.edu

Other terms you will want to watch for are: ExamSoft and Examplify because these terms will inevitably be related to critical messages associated with mid term and final exams.

Go to this site for information on how to create your filter(s) to ensure you don’t miss important information sent to you via your Pepperdine email account.

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated (or will soon graduate) from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE – Updated 5/12/2021: This applies to all students graduating from any program at Pepperdine: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department. Student email accounts, WaveNet access, printing, Zoom, etc. will be deactivated 90 days after the date of the commencement ceremony.  That’s the graduation ceremony (in Alumni Park – sun, sea air, etc.) which for the Spring 2020 on-ground programs is 5/22/2021 and for Spring 2021 is 5/21/2021. 90 days from 5/22/2021 is Friday, August 20, 2021. 90 days from 5/21/2021 is Thursday, August 19, 2021.
  • Recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.  
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days (up to four weeks) after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW/today by going here (as long as your “today” is after your official graduation date).
  • Note that student email accounts are disabled 90 days after the student’s commencement date (the day of the graduation ceremony).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Just Do It: Mock Exam in Examplify

Don’t forget to do at least one Mock Exam in Examplify.

Note: Like potato chips, more is better. So you can do as many as 20 Mock Exams if you like. So do more. It’s better.

The Mock Exam not only tests whether your laptop is ready for exams using the ExamSoft Examplify software, it will increase your familiarity with the Examplify software and how and where to find the various features of this product.

Mock Exam – scroll down to the video — it’s keyed so you can go directly to the Mock Exam part of the video.

Exam Instructions

Exam Letter from Dean Goodno

EXAMPLIFY INSTRUCTION GUIDE

The following guide is intended to walk you through the process of taking your Fall 2020 Examinations.  Please read these instructions carefully.

Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term. 

  • You will have the ability to “toggle” between your exam attachment, electronic notes, the Internet, and your essay responses in ExamSoft. 
  • Your exams will be timed.  You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam.  You are responsible for time-keeping if you begin the exam later than its scheduled time.  If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
  • You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Before taking your first exam, please do the following:

For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.

STARTING AND COMPLETING THE EXAM

On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.

(Please note:  If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled.  Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)

Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.

1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.

2. Enter the exam password that was e-mailed to you at the start of the exam.
(Note: this password is case-sensitive and must be entered exactly as shown).

3. Please read and acknowledge the “Exam Notice,which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.

4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”

5. The screen, “Please wait until instructed to start” will appear.  Please disregard this statement to start your exam by clicking “Continue.”

6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”

7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.

As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.

8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.

9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.

10. Please type your answer in the space provided. There is a  timer at the top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)

11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.

  •  a. Before the time expires, you can upload your exam, as you typically do in
    Exam Controls as shown below.  
  • b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for youPlease keep track of your time to ensure your exam is uploaded at the scheduled end time.

c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:

  • If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”

13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.”  Do not close your laptop until you see this screen.

(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)

Once you see this  green screen, you may click “Return to Dashboard.”

HONOR CODE STATEMENT FOR REMOTE EXAM TAKING

The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:

By checking the box below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply with equal force to examinations administered online.  [link to the full policy]

In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:

1. to consult with any other person during an examination, unless expressly authorized by the instructor;

2. to edit overtime on an examination;

3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;

4. to take an examination for another student;

5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)

6. to intentionally and unnecessarily disturb others taking an examination;

7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;

8. to submit as one’s own work the work of another;

9. to submit for credit work that has been previously offered for credit or submitted to a journal;

10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;

11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;

12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;

In addition, it is a violation of the Honor Code to willfully fail to fulfill the duty owed by every law student to report promptly to the Board Chairperson or the Dean all circumstances which he or she believes to constitute a violation of the Honor Code and to identify the person or persons involved.

An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources.  Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Law School Computer/Technology Recommendations

If you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine Caruso Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school.  The following recommendations take into account services and applications that are often used in conjunction with Caruso Law classes and other curricular and extra curricular activities.

The Information Services team at Caruso Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

As a law student your laptop computer is a key tool.  Please keep this in mind as you think about how you will use it, the software you install on it, the websites you visit with it, the files/attachments you choose to download and where you store it when you are not using it.  You will want it to be functioning at optimum levels.  Theft, drops, malware, and other untoward variables will detract from your laptop’s ability to help you succeed in law school.

Below are the minimum Computer/Technology Recommendations:

  • Internet: Strongly recommend a rock solid internet connection with a minimum 20 Mbps down and 10 Mbps up.  This exceeds the minimum requirements for synchronous Zoom sessions (the absolute minimum is 600 kbps in both directions while recommended minimum is 1.5 mbps) but note that if you share your internet connection you will need more bandwidth to ensure a reliable, continuous connection.  Also please note that the age of your hardware (router, modem, cabling, computer) will play a significant role in reliability.
  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /OS X 10.15 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • RAM: 8GB or higher
  • Solid State Drive (SSD): 120GB or higher
  • Integrated WiFi or WiFi adapter: Newer is often if not always better
  • Media Drives: None necessary
  • Battery Life: 4-6 hours, much longer is much better.  MORE UP TIME.
  • Spare Laptop Charger: If you plan to bring your laptop with you, keep one for home and one for travel.  If you lose one you have a spare.  NO DOWN TIME.
  • Warranty: 3 year parts/on-site labor. LESS DOWN TIME.
  • Security Lock: Don’t ever walk away from your laptop if it isn’t secured.  LESS DOWN TIME
  • Malware Protection Software: Make sure you have Anti-Malware installed.  Use the firewall that is build into your computer’s operating system.  MORE UP TIME.
  • Personal Printer: We strongly recommend HP Printers with an extra toner cartridge.  NO DOWN TIME.

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software (MS Office is no cost to Pepperdine students and employees) and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University IT Department’s discounts for students web page or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Laptop Travel Preparation – Law Faculty

If you are planning a trip and will bring your university laptop with you, there are a few things you should do before you get too far along in your planning:

  1. Contact the Information Services Team to schedule a pre-trip checkup of your university laptop
  2. If you are going out of the country, you may need to plan for an adapter or other means to plug in and charge the laptop. Here’s a pretty good resource for checking the power plug requirements around the world: https://www.power-plugs-sockets.com/
  3. Consider your internet connectivity options in that location. Pepperdine offers a WiFi service called “EduRoam” that will enable you to use a trusted network at participating locations. The important thing here is to set up your EduRoam account from a trusted network (your office) before you leave.
  4. Make sure you have backups of your important data. Part of the checkup mentioned in #1 above will include a review of your installed auto backup system.
  5. You will also want to ensure that you have your active research and any course materials synchronized to Google Drive. If you need help with that, the Information Services Team will be glad to assist.
  6. Consider how you plan to carry your computer with you… will you use a laptop bag or will you check it inside your luggage? If you plan to carry it with you, note that you must remove it from its bag at the TSA screening checkpoint.

How To: Create an RTF File

An RTF file, which stands for Rich Text Format file, is a word processing document file. At the end of a RTF file, you will see the extension “.rtf.” Note that the ideal way to convert documents into RTF is through Microsoft Word, so it is recommended that your text is in that form originally.

When uploading questions to Examsoft, you will need to first convert your files into RTF form. To do so, please follow the instructions for converting from Word and Google Docs below.

Microsoft Word

  1. Open Microsoft Word and click File.

2. Then click Save As.

3. Then, in the File Format drop-down menu, select Rich Text Format (.rtf)

Google Docs

For Google Docs, navigate to the File icon, and then click on Download. Then click the Rich Text Format (.rtf) option.

Print and Copy Services at Caruso Law

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To send a print job start here: print.pepperdine.edu

To setup your printing go here for complete instructions.

Color Printing is $0.35 per side of a page 

Black and White Printing is $0.06 per side of a page

Print accounting and print charges are managed by the University.  

Charges go to your Pepperdine ID card’s linked Waves Cash Global account.

You cannot print if you do not have funds on deposit in your Waves Cash Global account.

Pepperdine University has multi-function devices (MFDs) from Sharp (you can still call them copiers but they’re much more).  You will find two such MFDs in the public area of the Harnish Law Library at Caruso Law.  Additionally, there is another MFD in the Career Development Office.

Students, Faculty, and Staff can print, scan, or copy on the MFDs using an account associated with their Pepperdine ID cards.  Students buy copy and print credit here:   https://get.cbord.com/pepperdine/full/prelogin.php 

All enrolled students can print to all Sharp MFDs in public areas at any of the Pepperdine Southern California campuses (click here to learn about print credit for students enrolled at Caruso Law). This includes the color-enabled Sharp MFD in the Law Library public area.  Printing in color or black and white is possible and a document with a mix of color and black and white pages will only incur the higher cost for color on the pages where there is color.

Typically, print jobs are sent via the web using a web-browser interface.  In nearly all circumstances, your document that you want to print must be in PDF format.

You transfer/upload your PDF file to the print.pepperdine.edu site and select your parameters (number of copies, etc.).  If you want to print in color, you want to select a “findmecolor” solution (see video here) or “findmebw” for black and white.

Then once the document is uploaded, you go to the copier nearest you — Caruso Law? go to Harnish Law Library and see the copiers not too far from the Public Services Desk.

“Tap” your ID card or type in your Wavenet credentials (there’s a slide-out keyboard stored under the copier’s screen), select the print job you want to “release” and you have your document!

Print Credit for Students at Caruso School of Law

On the first day of each term students enrolled at Caruso Law will receive $30 of non-refundable, non-transferable print/copy credit to be used through the University’s copy/print system called PaperCut.

PaperCut manages the copy and print functions of the Sharp Multi-function printer/copiers.

Note that the credit provided by the Caruso School of Law each term does not carry forward if a balance remains at the end of the term.  The first day of a term is the first day of classes. The last day of a term is the day before the start of the next term (first day of classes for Fall, Spring, Summer).

New students will not receive credit until the first day of classes.

The credit provided by the Caruso School of Law can only be used for copy or print jobs.  This credit cannot be used at the cafeteria for food purchases.

When the credit applied to a student’s PaperCut account is exhausted before the end of the term, further copier or print use must be covered by funds provided by the student in their Waves Cash Global account.  If a student has funds in that account, there is no need for any action to be taken as the system will automatically charge the copy or print usage against the available funds on deposit in that account.  If there are no funds in a student’s Waves Cash Global account, funds must be added to make copies or print.

The Sharp Multi-function printer/copiers are located at all of the Pepperdine University Southern California campuses in student-accessible areas including the Pepperdine libraries.

Safari and Courses Zoom Pro

You may receive the message shown in the screenshot below in Safari. To resolve this issue so that you will not receive this message, and will not be re-directed to Chrome, please follow the steps below.

  1. Navigate to Safari and click the Safari tab in the top left of your screen. Click Preferences.

2. Click the “Privacy” tab, and then make sure the following options are unchecked. 

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Classroom Tech: Audio and Visual Settings in Zoom

If you are teaching a class in person, and will have a zoom screen as well for online students, there are certain audio and visual settings you will need to select. Please see the options below.

Audio

For the microphone, you will need to select the Echo Cancelling Speakerphone (Core-Mendenhall). For speakers, you should select Crestron (Intel(R) Display Audio.

Visual

As you can see in this screenshot, there are a few options for selecting a camera.

The Clearview HD-USB shows a screen of the professor, as shown in the screenshot above.

The Mini USB shows a view of the students, as shown in the screenshot above.

Finally, the Video (Pro Capture) setting is not in use. If selected, you will be presented with a “No signal” screen.

For a more in-depth review of the audio and visual information, please see the video below.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Upload Exam File

  1. Begin by taking clear pictures of your exam pages with your phone. Ensure that each page has your exam ID written on it as well as the page number (e.g. Page 1 of 5). The pictures should not cut off any corners of the pages, or obscure what is written in any way. See examples below.

2. Send your photos to your computer. Two easy ways to do this are through airdrop, if your computer is compatible, or email.

3. Navigate to the “Accounting and Finance Final Exam Upload” google form. For the third question, choose “add file” and then “select file from your device.”

4. Select your file from your computer. Only choose one of your pages per submission; you will need to fill out a new google form for each page.

5. Select “open” and your file should appear as attached. Submit the document and repeat for other pages.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!