Spring 2021 Midterm Examplify Update v. 2.6.4

Do you know what happens to students who don’t run their Examplify updates? They lose the ability to access and print their exam instructions! Yikes! We just found out too! Both Mac and Windows users need to run the update. Not just once but twice! Yup, we are two versions behind. While you’re at it, take the Spring 2021 Mock Exam to make sure you can see and print the attached exam instructions. The highly sought-out secret password to access the mock exam is “password!123”.

Here’s what you need to do:

Step 1: Open Examplify and log in using the credentials emailed to you by me (hong.kha@pepperdine.edu) via ExamSoft.

Step 2: Click the green Update button to run the update

Step 3: Read the Software License Agreement. You have to scroll down to the bottom of the agreement before it lets you click the “I Agree” button.

Step 4: If you are using a Mac, allow your system to install the update.

Step 5: Once you get to “The installation was successful” screen click close.

Step 6: Relaunch Examplify to complete the update.

Step 7: Relaunch Examplify and run the update again. This time it should be for version 2.6.4

Step 8: Download and Open the Spring 2021 Mock Exam (password is: “password!123”)

Step 9: Click on Exam Controls from the top right corner and select Exam Attachments

Step 9: You should see the Print button and be able to print your exam instructions. You will need to have Adobe Reader downloaded first.

Just Do It: Mock Exam in Examplify

Don’t forget to do at least one Mock Exam in Examplify.

Note: Like potato chips, more is better. So you can do as many as 20 Mock Exams if you like. So do more. It’s better.

The Mock Exam not only tests whether your laptop is ready for exams using the ExamSoft Examplify software, it will increase your familiarity with the Examplify software and how and where to find the various features of this product.

Mock Exam – scroll down to the video — it’s keyed so you can go directly to the Mock Exam part of the video.

Exam Instructions

Exam Letter from Dean Goodno

EXAMPLIFY INSTRUCTION GUIDE

The following guide is intended to walk you through the process of taking your Fall 2020 Examinations.  Please read these instructions carefully.

Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term. 

  • You will have the ability to “toggle” between your exam attachment, electronic notes, the Internet, and your essay responses in ExamSoft. 
  • Your exams will be timed.  You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam.  You are responsible for time-keeping if you begin the exam later than its scheduled time.  If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
  • You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Before taking your first exam, please do the following:

For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.

STARTING AND COMPLETING THE EXAM

On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.

(Please note:  If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled.  Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)

Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.

1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.

2. Enter the exam password that was e-mailed to you at the start of the exam.
(Note: this password is case-sensitive and must be entered exactly as shown).

3. Please read and acknowledge the “Exam Notice,which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.

4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”

5. The screen, “Please wait until instructed to start” will appear.  Please disregard this statement to start your exam by clicking “Continue.”

6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”

7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.

As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.

8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.

9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.

10. Please type your answer in the space provided. There is a  timer at the top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)

11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.

  •  a. Before the time expires, you can upload your exam, as you typically do in
    Exam Controls as shown below.  
  • b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for youPlease keep track of your time to ensure your exam is uploaded at the scheduled end time.

c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:

  • If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”

13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.”  Do not close your laptop until you see this screen.

(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)

Once you see this  green screen, you may click “Return to Dashboard.”

HONOR CODE STATEMENT FOR REMOTE EXAM TAKING

The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:

By checking the box below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply with equal force to examinations administered online.  [link to the full policy]

In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:

1. to consult with any other person during an examination, unless expressly authorized by the instructor;

2. to edit overtime on an examination;

3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;

4. to take an examination for another student;

5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)

6. to intentionally and unnecessarily disturb others taking an examination;

7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;

8. to submit as one’s own work the work of another;

9. to submit for credit work that has been previously offered for credit or submitted to a journal;

10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;

11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;

12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;

In addition, it is a violation of the Honor Code to willfully fail to fulfill the duty owed by every law student to report promptly to the Board Chairperson or the Dean all circumstances which he or she believes to constitute a violation of the Honor Code and to identify the person or persons involved.

An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources.  Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Law School Computer/Technology Recommendations

If you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine Caruso Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school.  The following recommendations take into account services and applications that are often used in conjunction with Caruso Law classes and other curricular and extra curricular activities.

The Information Services team at Caruso Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

As a law student your laptop computer is a key tool.  Please keep this in mind as you think about how you will use it, the software you install on it, the websites you visit with it, the files/attachments you choose to download and where you store it when you are not using it.  You will want it to be functioning at optimum levels.  Theft, drops, malware, and other untoward variables will detract from your laptop’s ability to help you succeed in law school.

Below are the minimum Computer/Technology Recommendations:

  • Internet: Strongly recommend a rock solid internet connection with a minimum 20 Mbps down and 10 Mbps up.  This exceeds the minimum requirements for synchronous Zoom sessions (the absolute minimum is 600 kbps in both directions while recommended minimum is 1.5 mbps) but note that if you share your internet connection you will need more bandwidth to ensure a reliable, continuous connection.  Also please note that the age of your hardware (router, modem, cabling, computer) will play a significant role in reliability.
  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /OS X 10.15 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • RAM: 8GB or higher
  • Solid State Drive (SSD): 120GB or higher
  • Integrated WiFi or WiFi adapter: Newer is often if not always better
  • Media Drives: None necessary
  • Battery Life: 4-6 hours, much longer is much better.  MORE UP TIME.
  • Spare Laptop Charger: If you plan to bring your laptop with you, keep one for home and one for travel.  If you lose one you have a spare.  NO DOWN TIME.
  • Warranty: 3 year parts/on-site labor. LESS DOWN TIME.
  • Security Lock: Don’t ever walk away from your laptop if it isn’t secured.  LESS DOWN TIME
  • Malware Protection Software: Make sure you have Anti-Malware installed.  Use the firewall that is build into your computer’s operating system.  MORE UP TIME.
  • Personal Printer: We strongly recommend HP Printers with an extra toner cartridge.  NO DOWN TIME.

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software (MS Office is no cost to Pepperdine students and employees) and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University IT Department’s discounts for students web page or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Creating Branded Surveys in Qualtrics

Qualtrics is an amazing survey tool that is available to all faculty and staff at Pepperdine University. This article will cover how to make a blank survey with Caruso School of Law branding.

To access Qualtrics, please go to https://community.pepperdine.edu/it/tools/qualtrics.htm and select the link to the Qualtrics website. You may need to scroll down on this page to access the link. 

This will send you to the Pepperdine Single Sign-On page. Please enter your Pepperdine Credentials to proceed. 

This will take you to your Qualtrics homepage. Select ‘Create new project’ in the upper right corner of the screen.

Select the Survey button under choose your own, this is in red in the picture. There are amazing templates for surveys. This article will cover blank surveys only. 

Name the survey something that you will remember, such as Caruso SOL Branding. Select Blank Project under the name, then select Get Started in the upper right-hand corner. 

This is the survey creating a page where you can create questions and edit the survey. The Preview button on the upper right-hand corner will show you what the published survey will look like. 

The preview opens in a new tab and shows both the desktop and mobile versions of the survey. As you can see, the default branding for blank surveys the Graziadio Business School. 

Go back to the survey edit tab and select the Look & Feel button in the upper left corner.

This brings you to a page where you can edit how the survey looks and how the questions flow. 

Select Theme in the upper left-hand corner to see the different themes for each school. Select Caruso School of Law and then save.

You can confirm you have the correct by checking the Preview again.

Now the Caruso School of Law branding is in this blank survey. 

You may want to create a branding folder to save this blank survey. To do so, go to your Qualtircs homepage and select Add new folder in the upper left-hand corner.

Name the folder.

Then drag and drop the survey into the folder.

Now, you can select  From a Copy to create a branded, blank survey.

You will then see a list of your folders and can select the branded survey that you want to use.

Highlighting Feature in Examplify

For essay questions in exams through Examplify, you may have the option to highlight your text. Please see the guide below for how to access and use this feature.

  1. Open your exam and locate an essay question. Next to the Flag Question button at the top of the page, you should see a highlighter icon. (If this icon is not present, you do not have the option to highlight your text). Click on the icon.

2. Next, select the color of highlight you would like to use.

3. Finally, click on the selection of text you wish to highlight.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE: This applies to all students graduating from any program at Pepperdine: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department. Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation. In these unprecedented circumstances, this date is pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 on-ground programs was 5/15/2020 and for Spring 2021 is presently set at 5/21/2021. At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days to a few weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW/today by going here (as long as your “today” is after your official graduation date).
  • Note that student email accounts are disabled 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Multiple Choice Exam Features

Once you have received the email with your start time, end time, and password information, please login to Examplify and click on the exam you previously downloaded to take in ExamSoft. 

  1. The question number you are on is marked in the left-hand column. Note that for exams with many questions, you need to scroll to the bottom of the page and click the down arrow to continue to view more questions. The example below shows 8 questions, but there are 10 total, viewable by clicking the arrow.

2. If you know an answer is incorrect, you may eliminate it from view by clicking the “eye” icon to the far right of the question bubble.

3. By clicking on the “tool kit” button in the top right of your screen, you may adjust the text size as well as add an alarm for your convenience.

4. If there are question attachments in your exam, you can access those under the “question attachment” header.

5. You may click “flag question” above the question you are working on, if you do not know the answer and wish to return to it later. This will flag the question number in the far left-hand column to indicate you need to return to the question.

6. The exam attachment will appear in your PDF reader and allow you to Print from your PDF application, typically using the printer icon at the top of the screen. 

7. There is a timer at the  top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time”)

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Caruso Law Building Access – Unlock the Door!

(COVID 19 Access notes: The Law Library is accessible to students ONLY through the main building entrance and then the main Law Library entrance. No other doors are enabled for your access.)

You may have noticed that the Caruso School of Law facility has an electronic access control system. This system works on a two factor authentication system.

  1. Have something (your Pepperdine ID card)
  2. Know something (your Pepperdine PIN code)

In order to unlock a door you need three things: the two things mentioned above AND permission to access that area.

To unlock a door note that you will see a keypad/card reader on primary and secondary entrances to larger areas such as the main entrance to the Caruso Law facility and the main entrance to the Harnish Law Library.

Image of a Keypad-Card Reader

Using your Pepperdine ID card, you hold it over the keypad for 1-2 seconds.

Image illustrating how to hold your ID card flat in parallel with the  keypad like you are trying to cover the keypad

If you have permission in the system to open the door managed by this access control device, a small green light will appear when you hold your card close to the keypad. You may then move the card out of the way and enter your FOUR digit PIN code.

After that code is entered, the door will unlock.

DO NOT allow others to enter behind you when you unlock the door with your PIN code. They need to unlock with their own cards.

DO NOT share your Pepperdine ID card or your PIN code with others.

Your Zoom Identity Matters

Why your Zoom identity matters. It impacts your course participation and attendance. If your professor is relying on your Zoom screen name to assign you participation points, then you’ll want to make sure your name is accurate in the participant list. If you are attending a Zoom class session that takes attendance via Zoom chat and your professor has asked you to type “here” in the chat to comply with the academic attendance policy, and your name is not showing up. You need to log into Pepperdine Zoom SSO before starting your course Zoom session.

Here are the steps to ensure your name is showing up in Zoom.

Step 1. Go to Pepperdine Zoom website at pepperdine.zoom.us

Step 2. Log in with your Pepperdine network account at the CAS/SSO log in page.

Step 3. Once you get to the next page you can go to Courses to join your class Zoom Pro session.

How to Sign Up for Email and Text Notifications for Examplify

It’s easy to sign up for email and text notifications for Examplify.

Go to: https://ei.examsoft.com/GKWeb/login/pepperdinelaw

Log in with the same Student ID and Password as the one you use for Exampify when taking an exam.

Examsoft login page with the Exam Takers student login information highlighted.

Scroll to the bottom of the screen and enter your phone number for text confirmation and/or your email address if you’d like to receive email notifications.

Examsoft’s student portal with the Set Your Notifications highlighted.

If you have not received your email notification, please check your spam folder and report it as not spam.

A confirmation email in the spam folder with the spam folder and the report not spam option highlighted.

Text notification will look like this. Any issue with text notifications should be brought to Examsoft’s support team or your cell phone provider’s attention.

The lock screen on a phone with a text notification that an exam has uploaded.

This LawTech article details how to check to see if your exam has uploaded.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

How to Check if Your Exam Uploaded

There are multiple ways to know if your exam has uploaded. 

After you finish the exam, Examplify will upload the file to their servers. You will see this green confirmation screen when that finishes. 

If you have signed up for email notifications and have not received one, please check your spam folder and mark the emails as Not Spam.

You can also log into ExamSoft using the same Student ID and Password you use to log into Examplify. 

Select the courses tab at the top of the screen.

You will see a list of all of your courses and if there are any notifications on, then there is an exam you need to download or upload. 

After you select your course, you will see any required action in red on the left. There are also columns showing your download and upload timestamps. 

You can also email your exam upload confirmation by clicking on the envelope icon.

This LawTech article details how to sign up for Examplify text and email notification.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

PIN?

Using a PIN to access a University area with card swipe access — Where’s my PIN, What do I do if I forgot it or never knew what it is????

Every student, staff member and faculty member has a university-issued PIN or Personal Identification number for use with your ID card. Residential students use these all the time to enter their apartments or dorm rooms. You may not have needed your PIN until now.

The PIN is used in conjunction with the access control system at Pepperdine and is part of a two factor authentication system that requires a user to “have something” and to “know something” in this case you “have” your ID card which has a proximity chip in it and you “know” your PIN.

Don’t KNOW your PIN? Here are the instructions for retrieving your PIN.

PIN Retrieval App Instructions
1.Login to your personal WaveNet page using your Network ID and Password.
2.Select the Student Services tab and then ID Card PIN Lookup from the drop-down menu.


3.You will be prompted to read a disclaimer and select Agree.


4.You will then be required to login for a secondary security authentication.


5.The PIN information will displayed as follows:


6.If you are not currently setup in the access database you will be directed to the following screen: (You will see this screen for the first 20-30 minutes after your ID card is printed as the computer system updates. Check again soon.)


7.The PIN display screen will reset in 30 seconds and you will be re-directed back to the Disclaimer page. However, another session can be initiated by selecting Agree and following the process again as outlined.

This information is also available HERE with a visual guide: https://drive.google.com/file/d/1-L99QWwGYkjbFri18VXNgcjzXKeYHIf4/view?usp=sharing