ExamSoft: Mac OS 11/Big Sur is ok to install. The M1 chip is good too with Rosetta 2

[Please watch this page for updates — we will post as we get them]

5 January 2021

We are pleased to announce that new versions of Examplify for Windows and macOS are available today, January 5, 2021.

These releases include support for Apple’s new M1 processors, along with a number of notable features, important performance improvements, and user-experience enhancements. The highlights are listed below.

Examplify for Windows/macOS Version 2.6 

Support for New Apple M1 Processors
Examplify 2.6 supports Mac devices using Apple’s new M1 processor. Exam-takers using Apple devices with M1 processors will be prompted to install Apple Rosetta 2 in order to use Examplify if it is not already running on their device. For more information about installing Apple Rosetta 2, click here.

Improved PDF Experience
PDF attachments will display side by side with the question and answer, providing an improved user experience. Additionally, exam-takers can now search within the PDF attachment and more easily navigate through multiple attachment pages.

All exam-takers should upgrade to the newest versions of these products to ensure access to these newest features. Examplify for Windows and Mac Version 2.6 are available as an automatic update for all users.

Please refer to our published Minimum System Requirements for any questions about supported device types.

Sincerely, 

The ExamSoft Team

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25 November 2020

(From ExamSoft)

Dear ExamSoft User,

We have released Examplify version 2.5.4 for Windows as the latest version. Examplify will display a message to exam-takers stating an update is available, and many exam-takers will be updated automatically.

This update resolves a Virtual Machine detection block that could have prevented some Windows users from beginning their exams. Because this issue was limited to Windows users, there is no Mac version update at this time.

If you have any questions regarding this update, please contact your Client Success Manager.

Sincerely,
ExamSoft Team

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13 November 2020

Please note that ExamSoft has released a new version of Examplify that is compatible with Apple’s OS 11/Big Sur that was released this week. In most cases it will be automatically installed on systems that have a current version of ExamSoft Examplify. If not, the download site is HERE where you will want to follow the instructions on the update process.

However, ExamSoft’s new version of Examplify (Version 2.5) will NOT operate on the newly released Apple line of computers using the M1 chip.

We strongly recommend that you avoid buying a Mac with the M1 chip at this time if you intend to use it for exams in law school.

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(From ExamSoft)

10 November 2020

Dear ExamSoft User,

Today, Apple announced two major updates that impact Examplify.

First, Apple announced that macOS 11 Big Sur will be available on Thursday, November 12.

A new version of Examplify for Mac will be required to utilize macOS 11. Examplify version 2.5 will support macOS 11, and is expected to be released later this week. Exam-takers should NOT upgrade to macOS 11 until they have installed Examplify for Mac version 2.5. This will enable them to continue to test without issue.

Second, Apple announced the release of a new line of Mac computers that utilizes their new M1 microchip technology. This new hardware represents a significant shift in the core technology. These devices will be available from Apple starting next week.

Examplify for Mac currently only works on Mac devices with Intel processors. Exam-takers should NOT upgrade to a new Mac device utilizing the new M1 microchip until a supported version of Examplify is released to ensure the continued ability to use the application.

Due to the complexity of the development and testing required to support this new hardware, we do not currently have an expected release date. We do not expect an update to Examplify for Mac that will support these new devices to be available by the end of the year.

Please make every effort to communicate this information to your exam-takers to ensure that they are able to continue testing without issue.

As updates become available, we will amend our Minimum System Requirements and send announcements via email.

If you have any questions, please reach out to your ExamSoft contact.

Sincerely,

The ExamSoft Team

=================================================

6 November 2020

From ExamSoft:

Apple is expected to release a new version of the Mac operating system, called macOS 11, or Big Sur, in the coming weeks. While an announcement may be made at the upcoming event on November 10th, the exact release date is not currently known.

… [A] new version of Examplify for Mac will be required to support macOS 11. Any exam-taker who upgrades to Big Sur (macOS 11) will be unable to take an exam with Examplify until the new Examplify version is available

Examplify version 2.5 will support the macOS update, and is expected to be released in the next few weeks. We will announce availability and update the published Minimum System Requirements as soon as this version is available.

Sincerely, 

ExamSoft Team

Don’t Upgrade to Mac OS 11/Big Sur — until after finals

It’s not terrible if you have already upgraded but we don’t recommend changing something that doesn’t NEED to be changed before your final exams…especially if you plan to use your computer for your finals.

So, just a quick note of caution, unless you really NEED to do the update due to other issues with your computer, put off the upgrade to Big Sur until after final exams.

It’s just a matter of managing variables and since this upgrade is so new, we don’t now all the potential issues that could come out of this update. It may be nothing and we hope that it is a smooth transition when you take that step but the fact is we are still learning all that OS 11 entails.

Wishing you all the very best in this final exam season!

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020. At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days to a few weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW by going here.
  • Note that student email accounts are disabled 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Just Do It: Mock Exam in Examplify

Don’t forget to do at least one Mock Exam in Examplify.

Note: Like potato chips, more is better. So you can do as many as 20 Mock Exams if you like. So do more. It’s better.

The Mock Exam not only tests whether your laptop is ready for exams using the ExamSoft Examplify software, it will increase your familiarity with the Examplify software and how and where to find the various features of this product.

Mock Exam – scroll down to the video — it’s keyed so you can go directly to the Mock Exam part of the video.

Exam Instructions

Exam Letter from Dean Goodno

EXAMPLIFY INSTRUCTION GUIDE

The following guide is intended to walk you through the process of taking your Fall 2020 Examinations.  Please read these instructions carefully.

Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term. 

  • You will have the ability to “toggle” between your exam attachment, electronic notes, the Internet, and your essay responses in ExamSoft. 
  • Your exams will be timed.  You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam.  You are responsible for time-keeping if you begin the exam later than its scheduled time.  If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
  • You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Before taking your first exam, please do the following:

For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.

STARTING AND COMPLETING THE EXAM

On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.

(Please note:  If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled.  Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)

Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.

1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.

2. Enter the exam password that was e-mailed to you at the start of the exam.
(Note: this password is case-sensitive and must be entered exactly as shown).

3. Please read and acknowledge the “Exam Notice,which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.

4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”

5. The screen, “Please wait until instructed to start” will appear.  Please disregard this statement to start your exam by clicking “Continue.”

6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”

7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.

As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.

8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.

9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.

10. Please type your answer in the space provided. There is a  timer at the top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)

11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.

  •  a. Before the time expires, you can upload your exam, as you typically do in
    Exam Controls as shown below.  
  • b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for youPlease keep track of your time to ensure your exam is uploaded at the scheduled end time.

c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:

  • If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”

13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.”  Do not close your laptop until you see this screen.

(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)

Once you see this  green screen, you may click “Return to Dashboard.”

HONOR CODE STATEMENT FOR REMOTE EXAM TAKING

The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:

By checking the box below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply with equal force to examinations administered online.  [link to the full policy]

In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:

1. to consult with any other person during an examination, unless expressly authorized by the instructor;

2. to edit overtime on an examination;

3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;

4. to take an examination for another student;

5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)

6. to intentionally and unnecessarily disturb others taking an examination;

7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;

8. to submit as one’s own work the work of another;

9. to submit for credit work that has been previously offered for credit or submitted to a journal;

10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;

11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;

12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;

In addition, it is a violation of the Honor Code to willfully fail to fulfill the duty owed by every law student to report promptly to the Board Chairperson or the Dean all circumstances which he or she believes to constitute a violation of the Honor Code and to identify the person or persons involved.

An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources.  Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Pepperdine’s Courses – a *new* LMS for Caruso Law

You may have heard of an LMS or learning management system. An LMS is an online service that hosts your course syllabus, other documents, class discussions, and more.

If you are new to Caruso Law, you may not have head of TWEN, an LMS that has been used here at Caruso Law for over two decades. In the Fall of 2020 we started moving toward using a new LMS that Pepperdine calls “Courses by Sakai” or simply “Courses.”

It may be interesting to note that Pepperdine University has been using Courses for over a decade so it isn’t new to the university, it’s just new to Caruso Law where the recent integrations with Zoom and other services have become must-haves for Caruso faculty and students. There are other advantages that Courses brings over TWEN but that’s a topic for another post.

Courses is the “go to” place for all things associated with your classes including Zoom links for your online classes, syllabi, recordings of classes and more.

To familiarize yourself with courses, the University IT group has developed some great resources here: https://community.pepperdine.edu/techlearn/tools/courses/student/

Law School Computer/Technology Recommendations

If you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine Caruso Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school.  The following recommendations take into account services and applications that are often used in conjunction with Caruso Law classes and other curricular and extra curricular activities.

The Information Services team at Caruso Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

As a law student your laptop computer is a key tool.  Please keep this in mind as you think about how you will use it, the software you install on it, the websites you visit with it, the files/attachments you choose to download and where you store it when you are not using it.  You will want it to be functioning at optimum levels.  Theft, drops, malware, and other untoward variables will detract from your laptop’s ability to help you succeed in law school.

Below are the minimum Computer/Technology Recommendations:

  • Internet: Strongly recommend a rock solid internet connection with a minimum 20 Mbps down and 10 Mbps up.  This exceeds the minimum requirements for synchronous Zoom sessions (the absolute minimum is 600 kbps in both directions while recommended minimum is 1.5 mbps) but note that if you share your internet connection you will need more bandwidth to ensure a reliable, continuous connection.  Also please note that the age of your hardware (router, modem, cabling, computer) will play a significant role in reliability.
  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /OS X 10.15 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • RAM: 8GB or higher
  • Solid State Drive (SSD): 120GB or higher
  • Integrated WiFi or WiFi adapter: Newer is often if not always better
  • Media Drives: None necessary
  • Battery Life: 4-6 hours, much longer is much better.  MORE UP TIME.
  • Spare Laptop Charger: If you plan to bring your laptop with you, keep one for home and one for travel.  If you lose one you have a spare.  NO DOWN TIME.
  • Warranty: 3 year parts/on-site labor. LESS DOWN TIME.
  • Security Lock: Don’t ever walk away from your laptop if it isn’t secured.  LESS DOWN TIME
  • Malware Protection Software: Make sure you have Anti-Malware installed.  Use the firewall that is build into your computer’s operating system.  MORE UP TIME.
  • Personal Printer: We strongly recommend HP Printers with an extra toner cartridge.  NO DOWN TIME.

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software (MS Office is no cost to Pepperdine students and employees) and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University IT Department’s discounts for students web page or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Examplify is NOT compatible with Mac OS lower than 10.13 (High Sierra, Catalina)

Compatibility with High Sierra

If you have a version of Mac OS lower than 10.13 (High Sierra) please update your system. If your system will not support High Sierra or a newer OS your system will not support ExamSoft Examplify (see ExamSoft’s site for details).

If you have questions please contact ExamSoft support at (866) 429-8889 or you may stop by the Law Library’s Public Services desk and ask for an Information Services team member.

Compatibility with Catalina

Examplify now supports the latest Mac OS Catalina. However, if you want to update your Macbook devices to this software, you must also reinstall version 2.1.0 of Examplify by going to www.examsoft.com/pepperdinelaw.

ExamSoft Examplify Mac System Requirements: https://examsoft.force.com/etcommunity/s/article/Examplify-Minimum-System-Requirements-for-Mac-OS-X

Courses by Sakai

Both TWEN and Courses are utilized by both students and faculty for effective classroom communication. Read on to learn more about COURSES.

Courses

Courses is Pepperdine’s open-source, learning management system that offers faculty and students a collaborative online environment to support teaching and learning. Basic features of Courses allow faculty to post syllabi, grades, and announcements. For more information, visit the University’s Courses Community page.  Watch the video below to learn more about the basic features of Courses and view the user interface. For step-by-step instructions and a list of FAQs, please visit Pepperdine’s Courses Faculty Guide.

Additional Features: Anonymous Grading in Courses

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Security Risk With Storing Passwords in Browser

It is becoming increasingly popular to store passwords automatically, as modern browsers come equipped with password managers that store login credentials. The centralization of passwords becomes dangerous when one part of your browser system is exposed to someone else however, which can happen through hackers decoding weak passwords (such as 123456), or password sharing to friends and family, which has become increasingly popular in a work from home environment. Due to the passwords being stored on one platform, if someone has access to one password or even access to your browser, they have access to most all passwords stored there.

There are several examples of how this centralization of passwords can create a major security breach: credential dumping happens when a hacker attempts to gain access to your system through persistent phishing or hacking, and there is malware created specifically to steal autofill data (like stored passwords). To read more about these tactics, see this article from the tech help oriented website toolbox.com.

Solutions

To reduce the risk of exposing your information to the web at large, consider taking these steps.

  1. Turn off the auto-fill feature in your password management.
  2. Turn on a “safe browsing” feature in your browser, which will alert you to any breach of credentials or password changes immediately.
  3. Set a password management software. There are plenty to choose from, and these will allow you to:
    -Set a master password that will protect your entire password library.
    -Define optional two-factor authentication (like a text to your phone as well as password).
    -Require manual password entry for sensitive websites, like banks.

If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Turn Off PowerPoint Presenter View

Turn off Presenter view before a presentation begins

By turning off the presenter view before you begin a presentation over Zoom, your students will not be able to see any personal notes you have created for yourself in the presentation. While presenter view is viable for a classroom setting (where your personal computer screen can be separate from wha a projector is showing), for sharing your own screen over Zoom, sharing the slides without personal notes is best.

  1. Open the PowerPoint you will be sharing. On the PowerPoint menu, select Preferences.
  1. In the PowerPoint Preferences dialog box, under Output and Sharing, click Slide Show.
  1. In the Slide Show dialog box, UNCHECK the Always start Presenter View with 2 displays check box.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

The other UPS, Uninterruptable Power Supply

With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.

A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.

No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.

Please contact the IS team at 310-506-7425 if you have any questions.

Zoom on your Phone

As we continue working and teaching online, you may need use your phone for your Zoom classes and meetings.

Remember that you’ll need to sign in using Pepperdine’s Single Sign-On (SSO) service.

To do this, select SSO and not the email login option. You may need to scroll down to select SSO.

Select the SSO option and not the email login option.

Next, enter Pepperdine as the domain.

Enter Pepperdine as the domain.

A web browser will open up, prompting you to log into Wavenet using your Network ID.

Enter your network ID and password.

Once you finish logging in, you’ll be sent to web page prompting you to launch the Zoom app.

Select Launch Zoom

The Zoom app will open with you logged into your licensed Zoom account.

More Zoom tips can be found here.

Nefarious Texts! – DON’T CLICK!!

Shipping

Yep, the holiday season is in full swing and the crooks are out to help themselves…
Please be alert to the possibility that you will receive “alerts” via text message (and email too) that purport to update you on the shipping status of something you have ordered.

We strongly recommend that you NOT click that link in the text unless you are positive it’s from the seller or shipper.

Messages that look like this should be immediately suspect:

Ups – package 1z18043 status – shipped!
Click here: j1fnz.info/iqbRGdhgpP

There are several variations on this theme and none of them do good things for you.  Some will waste your time with obvious shenanigans, others will do their best to steal from you.

Here’s an article from earlier this fall on the topic: https://www.howtogeek.com/511049/psa-watch-out-for-this-new-text-message-package-delivery-scam/

If you want status on a package, I recommend that you go back to the order or shipping confirmation email message from your vendor that lists the details of your order and follow that trail to your parcel status.

Copying Courses Information

As the Spring 2021 semester draws near, faculty may want to copy information from one class site to another. Copying from one site to another is easy and can save time.

You can find more information about this at the TechLearn page found here.

How to Copy Course Information

  1. Click the tab for the course or project site, or click the “Sites” menu at the top right and click the desired site. NOTE: You must be in the new course site.  Do not go to the old course site.

2. Enable the same tools from your old site in your new site. You may not see content to copy if you have not added the same tools

3. In the new site, click “Site Info” in the left menu.

Sakai 12 Site Info Image

4. Click “Import from Site.”Sakai 12 Import from Site Image

5. Select the best option:

  • “I would like to replace my data.” – Be careful! This will overwrite all information in the current site and replace it with the information from the selected site. If you want to copy gradebook items, this is the choice. However, be sure you are in the correct site! Also, be sure you haven’t added anything into the current site yet since it will be overwritten. If you erase the existing site contents, that action is permanent and cannot be undone.
  • “I would like to merge my data.” – RECOMMENDED! This simply copies information from a previous site into your new site. It does not overwrite any content you have already added into your new site. This choice is recommended in most cases.
  • “I would like to merge my user(s).” – Be careful! This option only copies users and only those users that have been manually added into a previous class site.  NOTE: This process will not copy roster-provided users. For official class sites, see how to merge or combine course sections into your site.

6. Choose a past course site to copy materials from and click “Continue.”

7. Select the desired tools that contain the content you wish to copy. If you do not see a tool, look at your left tool menu. Remember, you must first enable the tool in your new site before you can import materials into it.

8. Click “Finish.”

Note: Announcements that instructors chose to generate “on-the-fly” when assignments were created or updated in a prior term will not import to another site. This is a good thing, as those announcements were tied to specific due dates and changes for the respective term, and would no longer have any relevance to the new term.

Zoom: Turn on Captions as a Participant

For information on how to enable closed captions for your meeting/class/event as a host please see this page.

Desktop Client

  1. Sign in to the Zoom desktop client.
  2. Join a meeting or webinar.
  3. When closed captioning beings, you will see a notification above Closed Caption in the meeting controls.

4. Click Closed Caption to start viewing closed captioning. Tip: Click and drag the closed captioning to move its position in the meeting window.

(Optional) To adjust the caption size:

  1. Click the upward arrow next to Start Video/ Stop Video.
  2. Click Video Settings the Accessibility.
  3. Move the slider to adjust the caption size.

Mobile Application

  1. Sign in to the Zoom mobile app
  2. Tap the Settings icon.

3. Tap Meeting.
4. Toggle Closed Captioning to on. When you are in a meeting where closed captioning is available, they will automatically appear on the bottom of the screen.

Pulled from Zoom's support page: https://support.zoom.us/hc/en-us/articles/207279736-Managing-and-viewing-closed-captioning

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.