The other UPS, Uninterruptable Power Supply

With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.

A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.

No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.

Please contact the IS team at 310-506-7425 if you have any questions.

Zoom on your Phone

As we continue working and teaching online, you may need use your phone for your Zoom classes and meetings.

Remember that you’ll need to sign in using Pepperdine’s Single Sign-On (SSO) service.

To do this, select SSO and not the email login option. You may need to scroll down to select SSO.

Select the SSO option and not the email login option.

Next, enter Pepperdine as the domain.

Enter Pepperdine as the domain.

A web browser will open up, prompting you to log into Wavenet using your Network ID.

Enter your network ID and password.

Once you finish logging in, you’ll be sent to web page prompting you to launch the Zoom app.

Select Launch Zoom

The Zoom app will open with you logged into your licensed Zoom account.

More Zoom tips can be found here.

Nefarious Texts! – DON’T CLICK!!

Shipping

Yep, the holiday season is in full swing and the crooks are out to help themselves…
Please be alert to the possibility that you will receive “alerts” via text message (and email too) that purport to update you on the shipping status of something you have ordered.

We strongly recommend that you NOT click that link in the text unless you are positive it’s from the seller or shipper.

Messages that look like this should be immediately suspect:

Ups – package 1z18043 status – shipped!
Click here: j1fnz.info/iqbRGdhgpP

There are several variations on this theme and none of them do good things for you.  Some will waste your time with obvious shenanigans, others will do their best to steal from you.

Here’s an article from earlier this fall on the topic: https://www.howtogeek.com/511049/psa-watch-out-for-this-new-text-message-package-delivery-scam/

If you want status on a package, I recommend that you go back to the order or shipping confirmation email message from your vendor that lists the details of your order and follow that trail to your parcel status.

Copying Courses Information

As the Spring 2021 semester draws near, faculty may want to copy information from one class site to another. Copying from one site to another is easy and can save time.

You can find more information about this at the TechLearn page found here.

How to Copy Course Information

  1. Click the tab for the course or project site, or click the “Sites” menu at the top right and click the desired site. NOTE: You must be in the new course site.  Do not go to the old course site.

2. Enable the same tools from your old site in your new site. You may not see content to copy if you have not added the same tools

3. In the new site, click “Site Info” in the left menu.

Sakai 12 Site Info Image

4. Click “Import from Site.”Sakai 12 Import from Site Image

5. Select the best option:

  • “I would like to replace my data.” – Be careful! This will overwrite all information in the current site and replace it with the information from the selected site. If you want to copy gradebook items, this is the choice. However, be sure you are in the correct site! Also, be sure you haven’t added anything into the current site yet since it will be overwritten. If you erase the existing site contents, that action is permanent and cannot be undone.
  • “I would like to merge my data.” – RECOMMENDED! This simply copies information from a previous site into your new site. It does not overwrite any content you have already added into your new site. This choice is recommended in most cases.
  • “I would like to merge my user(s).” – Be careful! This option only copies users and only those users that have been manually added into a previous class site.  NOTE: This process will not copy roster-provided users. For official class sites, see how to merge or combine course sections into your site.

6. Choose a past course site to copy materials from and click “Continue.”

7. Select the desired tools that contain the content you wish to copy. If you do not see a tool, look at your left tool menu. Remember, you must first enable the tool in your new site before you can import materials into it.

8. Click “Finish.”

Note: Announcements that instructors chose to generate “on-the-fly” when assignments were created or updated in a prior term will not import to another site. This is a good thing, as those announcements were tied to specific due dates and changes for the respective term, and would no longer have any relevance to the new term.

Zoom: Turn on Captions as a Participant

For information on how to enable closed captions for your meeting/class/event as a host please see this page.

Desktop Client

  1. Sign in to the Zoom desktop client.
  2. Join a meeting or webinar.
  3. When closed captioning beings, you will see a notification above Closed Caption in the meeting controls.

4. Click Closed Caption to start viewing closed captioning. Tip: Click and drag the closed captioning to move its position in the meeting window.

(Optional) To adjust the caption size:

  1. Click the upward arrow next to Start Video/ Stop Video.
  2. Click Video Settings the Accessibility.
  3. Move the slider to adjust the caption size.

Mobile Application

  1. Sign in to the Zoom mobile app
  2. Tap the Settings icon.

3. Tap Meeting.
4. Toggle Closed Captioning to on. When you are in a meeting where closed captioning is available, they will automatically appear on the bottom of the screen.

Pulled from Zoom's support page: https://support.zoom.us/hc/en-us/articles/207279736-Managing-and-viewing-closed-captioning

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom: Automatic Closed Captioning

Automatic Closed Captioning is a new feature in Zoom that can be helpful for your students. 

See this article for Participant View of Closed Captions.

To enable automatic Closed Captioning in Zoom (as the Host):

  1. Check for updates on the Zoom app. Select your portrait in the top right, and then Check for Updates in the drop-down menu. 

2. Go to pepperdine.zoom.us and select Sign in.

3. If needed, log in using your Pepperdine Network ID and Password. (You should always log into Zoom using your Network ID and not your email. 

4. In your profile, select Settings and scroll down to the Closed captioning option under Advanced Settings.

5. Select Closed captioning. 

6. This will also turn on Save Captions.

7. In your next meeting, press the Live Transcript button at the bottom of your window. 

8. Select Enable Auto-Transcription. 

9. The live transcription will now appear at the bottom of your screen

10. To adjust the size of the font, select the options button underneath your portrait. 

11. Select Accessibility in the menu and you can adjust the Closed Captioning font size.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom Retention

Zoom recordings are generally stored in the Cloud, which does not have infinite storage. To preserve room for new incoming recordings, Pepperdine is implementing a six month Zoom retention period.

This retention period is important to ensure that enough cloud storage space remains available for our community during an active academic term.  It will also promote good stewardship of University data and resources by encouraging the review and transfer of any critical meeting or lecture recordings to Pepperdine’s longer-term video storage locations.

This will begin January 4, 2021. Please see this timeline to understand when recordings will be deleted:.

What does this mean?

  • Pepperdine’s cloud server will refresh every six months. This means that new Zoom cloud recordings will be available for six months before being automatically moved to Zoom trash.
  • Once moved to trash, meeting hosts (professors) will have 30 additional days to access the recording from trash before permanent deletion.

What to do before January 4th?

  • Review your old Zoom recordings, and determine which ones you wish to keep long term.
  • Download any recordings you wish to keep, and archive in either Panopto or Google Drive. See the steps below for how to archive Zoom recordings.

Archive Zoom Recordings to Google Drive

To archive Zoom recordings to Google Drive, follow the steps below.

  1. Begin by navigating to your online Pepperdine Zoom account, by logging in through https://pepperdine.zoom.us/. For more information on how to access your Zoom account, see Lawtech’s general Zoom page.
  2. Click Recordings from the left-hand tool column.

3. Next, under the Cloud Recordings tab at the top of your page, scroll through your meetings until you find the recording you wish to preserve. Click the More button at the far right of the recording, then from the drop-down menu click Download.

4. You will see the downloaded recording(s) appear at the bottom of your browser, or saved to your downloads wherever they are kept.

5. Now, navigate to Google Drive and log in using your Pepperdine email.

For archiving purposes, we recommend that you create a new folder. To do this, begin by clicking New and then Folder.

6. Name the folder accordingly.

Once you click Create, you will be directed into the folder itself.

7. To upload your recently downloaded Zoom recording, click New (again) from the upper left hand corner, and then File Upload.

8. You will be directed to your files, where you will navigate to Downloads and then select the recording you wish to archive. Select Open.

9. Success! Your recording will upload to your new Google Drive folder, to be archived long-term.

If you would like to mass archive many recordings at once, the process is exactly the same. Just download them all from Zoom, and choose all of the downloaded recordings to be uploaded to your Drive from step 8, instead of one recording only.

For more information, see Pepperdine’s web page on Zoom Cloud Storage Retention.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Accessing a Recording in Zoom for Students

If you are trying to access a recording in Zoom, and receive an error screen such as the one below, then you may need to re-log in to access the recording through SSO. Please view the steps below on how to do so.

Accessing The Recording

  1. If already logged in to Zoom, log out. Then, click the link that your professor sent to view the recording.
  2. You will be navigated to a log-in page. Do NOT sign in with the email address and password. Instead, select Sign in with SSO.

3. You will be directed to a domain page. Enter pepperdine as the domain. Press continue.

4. From there, you will be directed to Pepperdine’s Central Authentication Service log in. Log in using your usual Pepperdine credentials.

5. Finally, you will be asked to enter the password for the unique Zoom recording you are accessing. Enter the password given to you by your professor.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

For a list of relevant Examplify articles, please view the links presented in this article below.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. To properly use the ExamSoft Examplify program at Pepperdine University School of Law, it is highly recommended you review the notes and instructions listed in the Exam Information to Students (Spring2021).

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Relevant Exam Posts:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Problem accessing WaveNet?

If you have not logged into WaveNet since 19 October 2020 you may have to clear the cache on your browser.

If you have been using a bookmark to quickly get into WaveNet, you will want to update that link if you have not done so already. Point your browser to https://wavenet.pepperdine.edu and that should get you in.

If you are still having trouble, there may be an problem with that system. Before calling (310) 506-HELP, we recommend that you try using a different browser (Safari, Firefox, Chrome, Edge) that you don’t normally use to see if that yields a better result.

No luck? Definitely call and report the outage, you may be the first to notice the problem and that first call is the best way to ensure that things get working again sooner.

In summary

  1. Clear the cache
  2. Try going directly to https://wavenet.pepperdine.edu
  3. Try a different browser
  4. Call (310) 506-HELP (4357) and report the problem