PIN?

Using a PIN to access a University area with card swipe access — Where’s my PIN, What do I do if I forgot it or never knew what it is????

Every student, staff member and faculty member has a university-issued PIN or Personal Identification number for use with your ID card. Residential students use these all the time to enter their apartments or dorm rooms. You may not have needed your PIN until now.

The PIN is used in conjunction with the access control system at Pepperdine and is part of a two factor authentication system that requires a user to “have something” and to “know something” in this case you “have” your ID card which has a proximity chip in it and you “know” your PIN.

Don’t KNOW your PIN? Here are the instructions for retrieving your PIN.

PIN Retrieval App Instructions
1.Login to your personal WaveNet page using your Network ID and Password.
2.Select the Student Services tab and then ID Card PIN Lookup from the drop-down menu.


3.You will be prompted to read a disclaimer and select Agree.


4.You will then be required to login for a secondary security authentication.


5.The PIN information will displayed as follows:


6.If you are not currently setup in the access database you will be directed to the following screen: (You will see this screen for the first 20-30 minutes after your ID card is printed as the computer system updates. Check again soon.)


7.The PIN display screen will reset in 30 seconds and you will be re-directed back to the Disclaimer page. However, another session can be initiated by selecting Agree and following the process again as outlined.

This information is also available HERE with a visual guide: https://drive.google.com/file/d/1-L99QWwGYkjbFri18VXNgcjzXKeYHIf4/view?usp=sharing

Spring 2021 Midterm Examplify Update v. 2.6.4

Do you know what happens to students who don’t run their Examplify updates? They lose the ability to access and print their exam instructions! Yikes! We just found out too! Both Mac and Windows users need to run the update. Not just once but twice! Yup, we are two versions behind. While you’re at it, take the Spring 2021 Mock Exam to make sure you can see and print the attached exam instructions. The highly sought-out secret password to access the mock exam is “password!123”.

Here’s what you need to do:

Step 1: Open Examplify and log in using the credentials emailed to you by me (hong.kha@pepperdine.edu) via ExamSoft.

Step 2: Click the green Update button to run the update

Step 3: Read the Software License Agreement. You have to scroll down to the bottom of the agreement before it lets you click the “I Agree” button.

Step 4: If you are using a Mac, allow your system to install the update.

Step 5: Once you get to “The installation was successful” screen click close.

Step 6: Relaunch Examplify to complete the update.

Step 7: Relaunch Examplify and run the update again. This time it should be for version 2.6.4

Step 8: Download and Open the Spring 2021 Mock Exam (password is: “password!123”)

Step 9: Click on Exam Controls from the top right corner and select Exam Attachments

Step 9: You should see the Print button and be able to print your exam instructions. You will need to have Adobe Reader downloaded first.

Reply All? How to turn it off by default

Ever get an email that was a personal reply to a group message? Was that message really meant for you? Not likely. Ever send one like that? I’m sure was an accident.

If you want to turn off the default “Reply All” feature in Google Mail here are some step by step instructions:

  1. Log in to your Gmail account. Navigate to the top right corner of your screen, and click the gear button which stands for settings. Then, click “See All Settings.”

2. Scroll down the list of available settings modifications, and click on reply instead of reply all for the default reply behavior.

3. Once you have modified your settings, you should get a notification that your settings have been changed. Alternatively, scroll to the bottom of your screen where you will see a button to manually save your changes.

That’s it!

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Blur Background: New Feature for Zoom Update

Students and Professors alike may wish to avoid showing their actual surroundings during a Zoom call.

Zoom has a feature that enables a user to blur their background (as opposed to changing it).

If, for some reason, you do not see this option in your Zoom settings, you may need to update your version of Zoom.

Updating Zoom

One way to download Zoom is by navigating to this link: https://zoom.us/support/download

Alternatively, you may check for updates by following these steps:

  1. Click on your Zoom App on your desktop, and select “sign in with SSO

2. Enter the pepperdine.zoom.us domain.

3. Enter your Campus Wide Network

4. You will be prompted to open Zoom.Us

5. From there, you will be logged in to your desktop Zoom app. Click on your profile picture.

6. Click on “Check for updates”

7. You will be notified if there are any updates you should install. If you are up to date, you will receive a screen confirming you are up to date.

Implementing the feature

1. Once in your meeting, click on the arrow next to your video icon in the bottom left corner. Then, click “choose virtual background.”

2. In your Zoom application, you should now see a “blur” option in your background and filters tab. Select this option.

3. Back in your meeting, your background should now appear blurred!

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Examsoft Support Information

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last … but … you have your doubts … and you want some reassurance.

No worries!  The first thing you may want to do is check to see the status of the ExamSoft systems that run behind the scenes.   This site will give you the status of their systems in real time so you will know if for some reason an internet outage in some part of the country may be impacting the upload confirmation that you are expecting.  While rare, this has happened a few times and it’s nice to know that it’s just a slowdown.

For more support information visit their tech support self-help page for help fixing whatever ails your computer post exam. help.examsoft.com

If you experience a problem, remember that this is the exact same software used for your California Bar exam (and many other jurisdictions), so it’s best to sort out all these problems now, rather than when you’re sitting for potentially the biggest exam of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS computers.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support, use this form to enter your issue, use the live chat feature on that same page,  call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!

Google Docs (and more) off-line

So what to do when the power goes out and you don’t have access to the internet? Just yell. It’s what I do!

It’s true, your laptop still has plenty of battery power but you use the Google Suite from Pepperdine and that requires an internet connection to use right? Not necessarily.

You can set up Google Suite to work for you off-line. This ability is key when the winds pick up and SCE is offering to turn off your power every other hour.

Offline Google Suite: Check out these instructions from Google on how to set up offline mode for your favorite Google Suite apps: https://support.google.com/docs/answer/6388102

Offline Google Drive: Also, similarly, you will probably want to ensure that most/all of your current files are automatically synchronized between Google Drive and your laptop’s hard drive for the same reason: https://support.google.com/drive/answer/2375012

Security Risk With Storing Passwords in Browser

It is becoming increasingly popular to store passwords automatically, as modern browsers come equipped with password managers that store login credentials. The centralization of passwords becomes dangerous when one part of your browser system is exposed to someone else however, which can happen through hackers decoding weak passwords (such as 123456), or password sharing to friends and family, which has become increasingly popular in a work from home environment. Due to the passwords being stored on one platform, if someone has access to one password or even access to your browser, they have access to most all passwords stored there.

There are several examples of how this centralization of passwords can create a major security breach: credential dumping happens when a hacker attempts to gain access to your system through persistent phishing or hacking, and there is malware created specifically to steal autofill data (like stored passwords). To read more about these tactics, see this article from the tech help oriented website toolbox.com.

Solutions

To reduce the risk of exposing your information to the web at large, consider taking these steps.

  1. Turn off the auto-fill feature in your password management.
  2. Turn on a “safe browsing” feature in your browser, which will alert you to any breach of credentials or password changes immediately.
  3. Set a password management software. There are plenty to choose from, and these will allow you to:
    -Set a master password that will protect your entire password library.
    -Define optional two-factor authentication (like a text to your phone as well as password).
    -Require manual password entry for sensitive websites, like banks.

If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Turn Off PowerPoint Presenter View

Turn off Presenter view before a presentation begins

By turning off the presenter view before you begin a presentation over Zoom, your students will not be able to see any personal notes you have created for yourself in the presentation. While presenter view is viable for a classroom setting (where your personal computer screen can be separate from wha a projector is showing), for sharing your own screen over Zoom, sharing the slides without personal notes is best.

  1. Open the PowerPoint you will be sharing. On the PowerPoint menu, select Preferences.
  1. In the PowerPoint Preferences dialog box, under Output and Sharing, click Slide Show.
  1. In the Slide Show dialog box, UNCHECK the Always start Presenter View with 2 displays check box.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

The other UPS, Uninterruptable Power Supply

With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.

A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.

No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.

Please contact the IS team at 310-506-7425 if you have any questions.