So you’re all ready to rock this final, you’ve studied, have a stupendous outline, now all you need to do is type this essay portion and you’re practically on summer break. You double-click on the Examplify icon to launch the program and watch the load screen run up to 50% and then BOOM… you get a warning that says “The Application’s Service is Unavailable, please retry or contact your administrator.”

With the seconds ticking down to exam time you can feel the panic start to set in as your heart begins to race and your stomach starts tying knots like an Eagle Scout.

But it’s going to be OK! All you need to do is follow the below steps and you will be back up and running in time to still own this final!

Step1:  Right click the Examplify icon on your device, from the menu options, choose Run as Administrator. That’s it, this should fix the problem for most users. However, if you receive the same error message, proceed to Step 2.

Step 2: Navigate to the Services Console

Click the Start button and type in “Services” in the search field for the local services application. Launch the application

Step 3: Restart the ExamplifyService

In the Services application, find the item named ExamplifyService

Step 4: Double click the ExamplifyService. This will open up a new window. Ensure that the Startup Type is set to Automatic.

Step 5: Click the Start button on the left. After this service starts, Examplify will open as normal.

Note: If the service is not listed, you will need to re-install Examplify and/or check your antivirus settings to remove it from the quarantine.

Now go conquer this final exam!

See examsoft.com/support for additional information.

Be Sure to Double-Check Your Assessment Number in Examplify!

If you have logged into Examplify recently and noticed that the wrong Assessment Number is listed on your next exam, then you will need to clear your ExamSoft registration to correct the assessment number mismatch.

If your assessment number listed in Examplify doesn’t match, this means your software isn’t properly registering with the ExamSoft portal to automatically update your assessment numbers from the previous semester. Unfortunately, this means your old assessment ID may still show up on your midterm file instead of your current number.

This issue should be resolved before finals. However, before your next midterm, make sure your assessment number matches your current number listed in WaveNet. If you don’t, your exam may be submitted with an incorrect assessment number.

Please follow the below steps to update your assessment number.

1. First, check if your Assessment Number listed in Examplify matches the number in WaveNet. If it doesn’t match, proceed to step 2. If it does, you can stop reading!
2. If your Assessment Number does not match and you have already downloaded an exam, click on the exam and then choose “Remove Exam Download” from the right-hand menu. If you don’t reverse download your exams, you will lose access to all exam files you had previously downloaded before clearing your registration.
3. Once you have ensured you don’t have any downloaded exam files for upcoming exams, you can clear your Examplify registration by opening Examplify and selecting the Home Menu and then select Settings in the drop-down menu.
4. From the Settings menu, click on the Green Clear Registration Button.
5. You will then be prompted again to confirm that you want to Clear Registration. Click the green Clear Registration Button to complete the clear registration.

For more information, check out ExamSoft’s help article for clearing your registration.

We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.

1. Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam, or upload your answers once you have completed the test.

2. Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.

3. Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.

4. Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. Don’t be fooled by this number though, this is NOT your word count.

You can view it easily from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

For more helpful tips from Examsoft, please visit their Exam Taker Tips page.

“I’m so excited it’s almost final exam season!” said no one ever… But even though finals might seem like a long ways away still, they will be here before you know it. And like your Crim Pro professor has probably already said, it’s never too early to start preparing for finals. Probably the easiest thing you can do to prep for final exams is to download the new exam software, Examplify, from ExamSoft©. Examplify is replacing our old SofTest program, which was also made by ExamSoft. 

Examplify has a number of new and helpful features, such as built-in spell check, SofTest used an outdated spellcheck wizard, and a new exam landing page and launch screen navigation. Now all you have to do is login and you can immediately see all of your available exams in the left-hand column, including exam-files available for download, ones you have already downloaded, and exams you have already taken and submitted.

Instead of having to go to a different screen to download your exams, then another screen to take an exam, and yet another location to review the status of your exam upload, now you can do it all right from your landing page.

For more information on how to navigate the new interface, check out ExamSoft’s helpful Quick Start guide for new Examplify users, or just log into examsoft.com/pepperdinelaw and download the program to see for yourself. It’s extremely easy to use! So what are you waiting for? Get ready for finals by downloading Examplify today!

First-time exam taker? Did you get a new computer since your last exam period? Have you recently upgraded your laptop operating system? Don’t forget to download ExamSoft to your computer for Final Exams!

ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their mid-term and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.

Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.

For more information, check out Examsoft’s Exam Taker Guide for everything you need to know about using Examplify.

ExamSoft Releases periodic updates to Examplify that update to your computer automatically, overnight. These updates include general Performance Improvements and Software Bug Fixes. Most often, students do not notice the changes. For information on the current updates, you can visit the ExamSoft Support page regarding Releases.

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last, except apparently Examsoft decided to do some redecorating while you were taking your exam because your desktop background is now an Examsoft selfie (talk about shameless advertising). Not to worry, they have a solution for that.

For more information visit their new tech support self-help page for help fixing whatever ails your computer post exam. www.examsoft.com/support

Also, just remember, this is the exact same software used for your BAR exam, so it’s best to sort out all these problems now, rather than when you’re sitting for the biggest stress test of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS X computers.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support a call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!