David Dickens About Us, Students, The Basics

Security: Protect Your Laptop and Yourself!

sophosbadgeViruses, worms, ad-ware and spyware, and theft, are examples of SEVERE risks to your computer in a public, networked environment. You MUST PERFORM THE STEPS LISTED BELOW if you wish to use your computer at Pepperdine or you could face repercussions including loss of network access, data loss, and system failure.

  1. Maintain up-to-date virus protection software on your computer. The University’s IT department supports Sophos for faculty and staff. For students, University IT recommends Microsoft Defender (no cost) for Windows and Sophos AntiVirus for Macs (home version, no cost).
  2. Regularly install all Critical Updates from http://update.microsoft.com. You should begin checking Microsoft Update constantly, starting now. You can also configure your Windows computer to check automatically for updates every time you connect to the Internet. NOTE: if you have a Mac, you will want to check with ExamSoft before updating your Mac’s operating system because of the potential for conflicts with Examplify — causing you problems with taking your exams on your computer.
  3. Keep your browser up to date! A great browser-based tool for checking how current your web-related tools are is Qualys Browser Check.
  4. Keep your computer’s operating system and office products up-to-date
  5. Do not install peer-to-peer file-sharing software or other high-risk programs. Attempt to eliminate any programs that might already be installed by running a spyware/adware removal product such as Spybot Search & Destroy or Ad-aware.
  6. Buy and use a computer security cable for your computer to lock it down when it is not attended. (Alarm-equipped cables are NOT recommended.) We highly recommend that you NEVER leave your belongings alone, especially in quiet areas like the Law Library, as the School of Law is open to the public. Kensington has a website that will help you find a security cable that was made for your laptop. Note that there are currently at least three different kinds of security cable ports on laptops today so you’ll want to pay attention and select the one that fits your laptop. (Pepperdine Caruso Law does not endorse or recommend Kensington locking cables to the exclusion of other  similar solutions, however we have had very positive experience with Kensington security cables for over two decades and find that their products are reliable).
  7. Do not click on links in unsolicited email messages.
  8. Do not open an email attachment unless you are expecting it or have checked with the sender.

David Dickens About Us, Faculty, Services, Students

Color Printing and Copies the Harnish Law Library

The Harnish Law Library maintains two copiers that will print in either color or black and white.  This service is for Pepperdine users only.

Price per color impression is $0.35.  This means if you print a color document that is duplexed (printed on both sides) you will be charged $0.70 for that piece of paper (if there’s color on both sides).

Note that if you choose to print a document that has some pages that are black and white and some that contain color, each black and white page will be charged at $0.06/impression (side of a page of paper) and the color impressions (sides of a page) will be charged at $0.35 each.  Yep, it’s a kinda smart system.

To access this color copier using your laptop or other device please go to THIS PAGE for detailed instructions.

Shared Account Users: For instructions on how to print documents from a personal computer using a shared account, please review this guide.

Information on School of Law provided print credit to School of Law students is HERE.

To do a quick color (or B&W) print job:

  1. Make sure your document is in PDF format
  2. Make sure you have money on your ID Card (to add or to check go here) — If you don’t have funds on your account (separate from the law school printing account) you can’t print anything.
  3. Using your Chrome browser go to https://print.pepperdine.edu/
  4. You will need to login to this page with you Wavenet credentials
  5. Then click on the Web Print option on the left hand list of options then click on Submit a Job
  6. Follow the prompts (pick FindmeColor or FindmeBW)  Note that the charge for color is $0.35 per impression (but only for the pages with COLOR on them, pages with black and white are charged at $0.06)
  7. Select your number of copies (that’s your only option on this page – at this point this service does not support duplexing, or stapling)
  8. Upload your file — or drag it to the designated area on the screen.
  9. You will need to go to the copier to Release the job
  10. At the copier, login using your Wavenet credentials
  11. Select your print job from the list and release it

To Make a Copy

  1. Make sure you have money on your ID Card (to add or to check go here) — If you don’t have funds on your account (separate from the law school printing account) you can’t copy anything.
  2. At the copier, login using your Wavenet credentials
  3. Select Device Functions
  4. Select Copy
  5. Follow the normal prompts as you make your copies
  6. NOTE: This system absolutely will NOT allow you to go beyond your available funds in your account (see #1 above to check your balance).  For this reason, you may get logged off immediately after you do your first copy job. To learn how to ensure that you don’t get logged off do a “Job Build” to avoid needing to log in for each successive copy job you want to do.

David Dickens About Us, Faculty, Services, Students, The Basics

Print and Copy Services at Caruso Law

To send a print job start here: print.pepperdine.edu

To setup your printing go here for complete instructions.

Color Printing is $0.35 per side of a page 

Black and White Printing is $0.06 per side of a page

Print accounting and print charges are managed by the University.  

Charges go to your Pepperdine ID card’s linked Waves Cash Global account.

You cannot print if you do not have funds on deposit in your Waves Cash Global account.*

*Students at Caruso Law start each term with a print credit.

Pepperdine University has multi-function devices (MFDs) from Sharp (you can still call them copiers but they’re much more).  You will find two such MFDs in the public area of the Harnish Law Library at Caruso Law.  Additionally, there is another MFD in the Career Development Office.

Students, Faculty, and Staff can print, scan, or copy on the MFDs using an account associated with their Pepperdine ID cards.  Students buy copy and print credit here:   https://get.cbord.com/pepperdine/full/prelogin.php 

All enrolled students can print to all Sharp MFDs in public areas at any of the Pepperdine Southern California campuses (click here to learn about print credit for students enrolled at Caruso Law).   Printing in color or black and white is possible and a document with a mix of color and black and white pages will only incur the higher cost for color on the pages where there is color.

Typically, print jobs are sent via the web using a web-browser interface.  In nearly all circumstances, your document that you want to print must be in PDF format.

You transfer/upload your PDF file to the print.pepperdine.edu site and select your parameters (number of copies, etc.).  If you want to print in color, you want to select a “findmecolor” solution (see more information here) or “findmebw” for black and white.

Then once the document is uploaded, you go to the copier nearest you — Caruso Law? go to Harnish Law Library and see the copiers not too far from the Public Services Desk.

“Tap” your ID card or type in your Wavenet credentials (there’s a slide-out keyboard stored under the copier’s screen), select the print job you want to “release” and you have your document!

Hong Kha About Us, Students

Caruso School of Law Information Services

  • To reach Information Services (IS), the Caruso Law technology support group, you may email support@law.pepperdine.edu or call 310-506-7425, Monday through Friday, 8:00 AM to 5:00 PM. If you need assistance over the weekend, please leave us an email or voicemail and our team will reach out to you in the order your message was received on the following business day. 
  • Classroom Support: There is a phone installed in every classroom that will automatically call the extension 7425 number when picked up. There is no need to dial.
  • Lawtech.pepperdine.edu is the Caruso Law technology support site that includes announcements and help articles for law students, faculty, and staff.
  • Zoom: If you are having issues accessing class recordings via Courses please make sure to “Sign in” to zoom.pepperdine.edu  before trying to watch a Zoom recording. You only need to do this if you are having trouble accessing any class Zoom recordings within Courses. Here is some additional Zoom troubleshooting information. 
  • Examplify support, please take a mock exam at least 2 days before your first exam. If you have any issues, please contact our IS team immediately.

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Hong Kha About Us

About Us

Meet the staff of the Information Services department at Caruso School of Law!

Phil Bohl

Assistant Dean, Information Services

Dean Bohl is our Assistant Dean of Information Services here at CSOL. He is originally from a small family farm in southeast Nebraska. After graduating from law school in the early 90’s, he practiced VERY briefly as an attorney (with a perfect record of wins in court — one motion made, one granted!). Joining the team at Caruso was one of his best decisions ever. What can be better than working with great people serving a great mission? Bohl leads the Information Services team, represents Caruso before various university groups on technology-related issues, and serves as an unofficial mover, janitor, and tech guy depending upon the day and the need. Outside of work, he enjoys making sawdust as much as possible.

David Dickens

Director of Information Services Operations

Mr. David Dickens is our Director of Operations for Technology here at CSOL. The two main areas of his work concern computer technology and audio-visual. In addition, when people have the tech and equipment they need but do not know how to use it to its full potential, David likes to train people to use their tech effectively.

David was originally a Seaver student who “never achieved escape velocity,” as he worked for various church departments, communications, business, and central IT at Pepperdine before he was recruited by Phil to work at Caruso. Originally, he applied to Pepperdine as a religion major, and became a music major.

His day-to-day consists of trying to keep up with what is coming next in academic computing and instructional technology. Day to day, there’s a lot of troubleshooting, responding to people’s needs, and keeping the ball rolling. His favorite part of his job is being able to help people achieve their goals. Outside of work, he enjoys “nerdy pursuits of all kinds,” including books, music, video games, board games, and reading his favorite authors (Jean Wolfe, Frank Herbert, J.R.R. Tolkien, and more.)

Gilbert Marquez

Manager of Server Administration

Mr. Gilbert Marquez is our Manager of System Administration at CSOL. Originally, he was brought to this position through the 2011 United States v. Scheinberg case.

Gil’s day to day activities include providing timely, effective, and practical technology to the CSOL community. His favorite part of his job (besides getting paid), is working for the best department at the law school! Outside of work, he enjoys leisure weekends with his wife, as well as playing with his dogs… and raking in pots.

Seth Hackett

Instructional Technologist

Mr. Seth Hackett is the Instructional Technologist at CSOL: the interface between the law school faculty and the Information Services team. Seth came to the IS department from the Straus Institute, where he worked in admissions, recruitment, and faculty support for over five years.

His day-to-day consists of technological troubleshooting and training for various staff and faculty. His favorite parts of his job are getting to know all the faculty and staff at the law school, and having the opportunity to solve many different problems every day. Outside of work, Seth writes songs, sings, and plays guitar. He’s also a gamer, enjoying online games of all types, board games, and tabletop role-playing.

Hong Kha

Director of Learning Systems and Strategic Analytics

Ms. Hong Kha is our Director of Learning Systems and Strategic Analytics for the IS team at Caruso. She ensures that all the learning technology are working and helps faculty and students with their instructional tech-related questions and problems. She enjoys thinking creatively about how learning can be administered best in the classrooms through tech and combines her educational skills with her technology skills to serve CSOL.

Her day-to-day work includes trouble-shooting whatever comes her way, usually accompanied by a dose of “chaos and madness” when tech concerns flare up quickly. Her favorite part of her job is the people, as she has gotten to know many of the IS staff well. Outside of work, she enjoys watercoloring!

David Dickens About Us, Faculty, Students

Spamfilter at Pepperdine

Spam is every bit the reality in our email inboxes as the junk mail that comes in our postboxes; though often more obnoxious and potentially more dangerous. The University has made great improvements in the last few years to protect users from spam.

If you suspect that you’ve missed a message because it was blocked by the spamfilter, or if you’d like to customize the features of the anti-spam services here at Pepperdine, log in to spamfilter.pepperdine.edu. Provided by a company called Sophos, this system will allow you to retrieve any messages that might have been incorrectly labeled as spam as well as manually add email addresses that you wish to allow to email you, by-passing the filter, or block from sending you email.

Additionally, University Information Technology provides a list of Frequently Asked Questions with answers. However you may wish to review all their help files concerning spam to educate yourself fully.

David Dickens About Us, Faculty, Students

Using Canned Responses in Gmail for multiple signatures

Did you know that Gmail will support multiple signature files?

This can come in handy when you are working with different teams or are responding to messages from a prospective employer.

You may need to put different information in your signature (block of text at the end of your email message) based upon the person or group with whom you are corresponding.

This is actually not in the signature functionality, it’s really kind of a cheat.  You employ the “Canned Responses” feature.  It works pretty well but you will be limited to using this in your web browser (Chrome, Firefox, Safari, Internet Explorer, Edge).

 

Setting up and using Canned Responses:

First, enable the Canned Responses feature

  1. Go to your Gmail Settings (gear icon upper right hand of the Gmail screen).
  2. Click on Settings.
  3. Select the Advanced tab at the top of the Settings screen
  4. Scroll down to Canned Responses (Templates)
  5. Select the Enable radio button.
  6. At the bottom of the page, click Save Changes.

Next, create a canned response (alternate signature)

  1. Compose an email message. This is just to create your canned response, you won’t be sending this message.
  2. Leave the To field blank (filled automatically with the recipient’s email address).
  3. Leave the Subject field blank (filled automatically with a reply to the recipient’s subject).
  4. At the bottom of your compose window – bottom right of the screen — there are three vertical dots these dots are the “More Options” button. Click here
  5. Select Canned Responses.
  6. Click New canned response.
  7. Enter an appropriate name for the response; e.g., “Signature A” to use for certain messages where you want this signature at the bottom of your messages.
  8. Click OK.
  9. Enter the wording for the canned response.
  10. Click Save.

Use a canned response (alternate signature) in a new message

  1. Compose an email message.
  2. Fill in the To field
  3. Fill in the Subject
  4. Type out your message, then hit return a few times to create a space for your canned response text
  5. Click on the “More Options” symbol (three vertical dots) in the lower right of your editing window.
  6. Select Canned Responses.
  7. Click on the Canned Response (alternate signature) you want and it will be inserted

 

 

(This content was adapted from materials at: https://google.oit.ncsu.edu/core/gmail/canned-response/)

David Dickens About Us, Faculty, Services, Students

Kronos 7: Timekeeping at Pepperdine

Have you figured out how to use Kronos 7 yet? Perhaps you’re still struggling with the basics of getting around and entering your information correctly. Here are a few resources which you might find helpful.

First, a video introduction to Kronos 7:

The video is helpful, but still limited. So here are some recommended help-guides for more in-depth and user-specific reference (students and adjuncts take special note):

Support for Kronos is provided by the Payroll Department at (310) 506-4636 or check out their Finance and Payroll FAQs.

Please note that while Google Chrome and newer versions of Microsoft Internet Explorer are fine browsers, Kronos still works best in Mozilla Firefox. Whatever browser you use, be sure it is up to date and that you have the most recent Java patches installed for the best experience possible.

David Dickens About Us, Faculty, Services, Students

Forgot Your Password? MyID Reset

The MyID PIN Reset outlines the process for resetting a forgotten password via MyID:

1. Go to: https://myid.pepperdine.edu

2. Click Option 2: Click “Set/Reset Password”
3. Enter your NetworkID.
4. Type the letters displayed in the picture.
5. Select the check box (to allow PIN text message)

6. Click “Request PIN”

7. You will receive a confirmation message, click “Close”
myid38. Retrieve the PIN from your alternate email or mobile phone. Enter it here and click “Validate”
myid49. Enter your new password twice and click “Reset Password”
*Please Note: If your password does not meet our complexity requirements, you will see a red X next to the issues that need to be fixed.myid5
10. Password reset was successful. Please close your browser.
myid6Password Tip: Don’t Get Locked Out!
Update passwords you stored on your mobile devices, too!