Running out of Room?

Space really is the final frontier... isn’t it?

Clearing out space on your computer’s main storage (hard drive) volume doesn’t need to be scary or difficult.

Most uses of your computer require significant “free” space on the hard drive. When you try to do something (like use ExamSoft Examplify) that requires some free space, you may run into some errors or worse, you may be blocked from using that software all together.

Here are a couple of sites that may provide you with some help in removing some of the extraneous contents of your computer’s hard drive.

For Windows Users: https://www.maketecheasier.com/recover-free-space-windows-c-drive/

For Mac Users: https://support.apple.com/en-us/HT206996

CALI Lessons

CALI Lessons IconCALI [The Center for Computer-Assisted Legal Instruction] is a  resource provided by Pepperdine School of Law for students that includes over 1,000+ interactive online tutorials written by law professors, on 50+ subject areas. This includes, but is not limited to topics such as, 1L-First Year Lessons, 2L-3L Upper Level Lessons, Administrative Law, Tax Law, Constitutional Law, Legal Research, Property Law, Civil Procedure, and Environmental Law. These interactive tutorials are an excellent resource to enhance your studies. You may find that one or more of your professors will require you to use CALI lessons in the course of your studies.

CALI Registration Code: In order to take advantage of the CALI interactive online tutorials, you will need to register with the CALI service.  You will need the institutional registration code to do so. The Pepperdine School of Law CALI registration code is available in the Law Library at the Computing Support Desk at the Public Services Desk or you can send an email requesting the registration code to CALI-INFO@law.pepperdine.edu.

Quick Start:  Once you have your registration completed using the above referenced code, you may find this Quick Start Guide helpful.

CALI also provides additional services including (but not limited to):eLangdell Icon

  • eLangdell: Free eBooks for Legal Education – before purchasing textbooks, consider checking out this resource to see if your textbook is available for free.
  • Classcaster: Free blogging and podcasting tools/network designed for law professors to supplement their course materials and link them to other colleagues around the country.

HOTMAIL Banned: As of August 22, 2012 the CALI organization has banned Hotmail Email Accounts due to a large number of spam issues. If you used a Hotmail Email Account to log in to CALI you have the following two options:

(1) Send an email to webmaster@CALI.org with your name and a non-Hotmail email address that you wish to use with your CALI account.  The switch over will have to be done manually, so it’s entirely foreseeable that the process may get clogged up. If you want instant gratification and access….

(2) Create a new account using a non-Hotmail email address.  Please note, if you do choose this option, you will lose all access to previous lesson run information. You will also need to obtain a valid authorization code. Speak with someone at the Computing Support Desk at the Public Services Desk for this information.

How to Sign Up for Email and Text Notifications for Examplify

It’s easy to sign up for email and text notifications for Examplify.

Go to: https://ei.examsoft.com/GKWeb/login/pepperdinelaw

Log in with the same Student ID and Password as the one you use for Exampify when taking an exam.

Examsoft login page with the Exam Takers student login information highlighted.

Scroll to the bottom of the screen and enter your phone number for text confirmation and/or your email address if you’d like to receive email notifications.

Examsoft’s student portal with the Set Your Notifications highlighted.

If you have not received your email notification, please check your spam folder and report it as not spam.

A confirmation email in the spam folder with the spam folder and the report not spam option highlighted.

Text notification will look like this. Any issue with text notifications should be brought to Examsoft’s support team or your cell phone provider’s attention.

The lock screen on a phone with a text notification that an exam has uploaded.

This LawTech article details how to check to see if your exam has uploaded.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

How to Check if Your Exam Uploaded

There are multiple ways to know if your exam has uploaded. 

After you finish the exam, Examplify will upload the file to their servers. You will see this green confirmation screen when that finishes. 

If you have signed up for email notifications and have not received one, please check your spam folder and mark the emails as Not Spam.

You can also log into ExamSoft using the same Student ID and Password you use to log into Examplify. 

Select the courses tab at the top of the screen.

You will see a list of all of your courses and if there are any notifications on, then there is an exam you need to download or upload. 

After you select your course, you will see any required action in red on the left. There are also columns showing your download and upload timestamps. 

You can also email your exam upload confirmation by clicking on the envelope icon.

This LawTech article details how to sign up for Examplify text and email notification.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

PIN?

Using a PIN to access a University area with card swipe access — Where’s my PIN, What do I do if I forgot it or never knew what it is????

Every student, staff member and faculty member has a university-issued PIN or Personal Identification number for use with your ID card. Residential students use these all the time to enter their apartments or dorm rooms. You may not have needed your PIN until now.

The PIN is used in conjunction with the access control system at Pepperdine and is part of a two factor authentication system that requires a user to “have something” and to “know something” in this case you “have” your ID card which has a proximity chip in it and you “know” your PIN.

Don’t KNOW your PIN? Here are the instructions for retrieving your PIN.

PIN Retrieval App Instructions
1.Login to your personal WaveNet page using your Network ID and Password.
2.Select the Student Services tab and then ID Card PIN Lookup from the drop-down menu.


3.You will be prompted to read a disclaimer and select Agree.


4.You will then be required to login for a secondary security authentication.


5.The PIN information will displayed as follows:


6.If you are not currently setup in the access database you will be directed to the following screen: (You will see this screen for the first 20-30 minutes after your ID card is printed as the computer system updates. Check again soon.)


7.The PIN display screen will reset in 30 seconds and you will be re-directed back to the Disclaimer page. However, another session can be initiated by selecting Agree and following the process again as outlined.

This information is also available HERE with a visual guide: https://drive.google.com/file/d/1-L99QWwGYkjbFri18VXNgcjzXKeYHIf4/view?usp=sharing

Examsoft Support Information

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last … but … you have your doubts … and you want some reassurance.

No worries!  The first thing you may want to do is check to see the status of the ExamSoft systems that run behind the scenes.   This site will give you the status of their systems in real time so you will know if for some reason an internet outage in some part of the country may be impacting the upload confirmation that you are expecting.  While rare, this has happened a few times and it’s nice to know that it’s just a slowdown.

For more support information visit their tech support self-help page for help fixing whatever ails your computer post exam. help.examsoft.com

If you experience a problem, remember that this is the exact same software used for your California Bar exam (and many other jurisdictions), so it’s best to sort out all these problems now, rather than when you’re sitting for potentially the biggest exam of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS computers.

If you run into a message indicating that your computer does not meet the minimum system requirements like this one:

Image of the error message that says Minimum System Requirements Not Met

You should consult this helpful article from ExamSoft that goes over all the various things you can do to remedy this issue.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support, use this form to enter your issue, use the live chat feature on that same page,  call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor (and also works with multiple choice). Pepperdine Caruso School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

For a list of relevant Examplify articles, please view the links presented in this article below.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. To properly use ExamSoft’s Examplify program at Pepperdine University Caruso School of Law, it is highly recommended you review the notes and instructions listed in the Examination Policies and Examplify Instruction Guide (for remote exam takers).

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Relevant ExamSoft Posts:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

24/7 ExamSoft support. Live chat with a real person, not a chatbot.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Faculty Hardware — Setup at home

When setting up your secondary monitor (connected to your laptop) or attaching your headset or webcam, you may have questions.

Please check out these very short videos and then if you still have a question, please do call us at (310) 506-7524 or send us a note at support@law.pepperdine.edu