Faculty Hardware — Setup at home

When setting up your secondary monitor (connected to your laptop) or attaching your headset or webcam, you may have questions.

Please check out these very short videos and then if you still have a question, please do call us at (310) 506-7524 or send us a note at support@law.pepperdine.edu

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

Essay Question Features:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

Zoom Polling – meeting votes, anonymous responses

You can use the built-in Polling feature in Zoom to do both ad-hoc and pre-planned polls/surveys which can also function as a voting system.

Zoom’s Polling feature (link to help article on Zoom’s site)

Creating a poll before your class

(Lifted from Pepperdine IT’s site on Facilitating a Meeting with Zoom)

  1. Sign in to your Zoom account.
  2. To begin a poll, you need to either: a) create a new meeting, OR b) go to an existing meeting under the “Meetings” tab.
  3. Scroll to the bottom of the meeting invitation, click “Add” to begin creating the poll.

Begin Poll Creation

4. Title the poll, enter question type (single or multiple choice), and click “Save.”

Poll Question

 Launching a poll

1. Click “Polling” in the bottom toolbar.

Launch Poll


2. Click “Launch Poll.”

Poll Question

3. Participants in the meeting will be prompted to answer the polling questions. Once an answer has been submitted, the host will be able to see the live results.

Polling Questions in Progress

4. When finished with the poll, click “End Poll.”

5. (Optional) To share polling results with meeting participants, Click “Share Results.”

Poll Results

6. Click “Stop Sharing” to stop sharing poll results with meeting participants.

Stop Sharing Poll Results

Creating a poll during your class/meeting

You can also create a poll by clicking Polling during the meeting.

This will open up your default web browser where you can add additional polls or questions. Click “add a question” and then navigate to the page that will appear in your browser, where you can create a question to be used in your meeting.

After your have created your question, follow the same instructions for launching and sharing a pre-planned poll:

First, to get back into the meeting currently running, click Join Now to be directed back to your class.

Next, click the polling icon in the bottom toolbar, which should bring up the newly-created question. Click Launch Poll.

When students finish answering, click End Poll.

Finally, you will have the option to Share Results from the poll, or Re-launch the question.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

How to set up Zoom Meeting Breakout Rooms

Pepperdine Caruso Law is dedicated to assisting you in making the transition to online teaching. To that end, we have created this guide. Please contact us with any questions!

Note: Only the host of the meeting may manage breakout rooms. A co-host will not be able to access this feature.

Please carefully read and follow these instructions for setting up breakout rooms in your online class meetings. You will need to be fully able to manage your online class breakout rooms. To view and download this document in a separate window, please click.

Enabling “Breakout Room” Setting in your Zoom account

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

To get started, view the “Meeting Settings” tab on the left-hand side of the page.

Verify that “Breakout rooms” is checked under advanced settings.

How to create the Breakout Rooms and Assigning Students while hosting your Zoom meeting

Once you are hosting your Zoom meeting, the “Breakout Rooms” option will be shown at the bottom of the Zoom panel.

If you are sharing your screen, the button can be found under the “More” menu.

After clicking “Breakout Rooms”, you will be shown the eligible number of participants and asked how many rooms you would like to create. From here, you may either allow Zoom to assign your students to rooms “Automatically,” or assign the students to each room yourself “Manually.”

If you would like to manually assign your students, then click “Manually” and proceed to select “Create Breakout Rooms.”

From here, participants are still in the main meeting. By hovering over the breakout room, you can rename, delete or assign members to each room.

To assign participants, click on “Assign,” check their names and click “Assign” again for each breakout room.

If you wish to change an individual’s assignment, you can hover over the name and make the desired adjustment.

How to create the Breakout Rooms and Assigning Students prior to your Zoom meeting.

Note: A new Zoom meeting ID will be created. Please email CSOL Information Services (support@law.pepperdine.edu) that you have created a new Zoom meeting ID for your class.

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

Click “Meetings” > “Schedule a New Meeting“.

Complete the meeting information.

Scroll to Meeting Options > Click “Breakout Room Pre-Assign

Click “+ Create Rooms“. A pop-up window will appear.

Click “+” to add a breakoout room.

To add participants, type the student’s pepperdine.edu email address in the field. Hit Enter on your keyboard. Repeat this step for each student you would like in Breakout Room 1.

Note: Pepperdine.edu email address must be used or else the student won’t be assigned to a breakout room.

To add a second breakout room, click “+” again. Click “Breakout Room 2” and add your student’s email address to the “Add Participants” field. Hit Enter on your keyboard. Repeat these steps for additional Breakout Room(s). Click “Save“.

You will be taken to the Meetings page. You can confirm that Breakout Rooms have been created. Click “Save“.

Starting the Breakout Room during your Zoom meeting

Click “Breakout Rooms.” This will show you the Breakout Rooms and the participants assigned to each.

Click “Open All Rooms.” This will automatically move participants into the selected rooms. Successful connection will then be shown by a green dot next to each corresponding individual.

Host Options for Monitoring Breakout Rooms

As the host, you may enter any breakout room to monitor discussion or offer assistance.

You may also broadcast a message to all participants and have your note displayed as a banner on their screens.

Closing the Breakout Rooms

When you wish to end the breakout rooms, click “Close All Rooms.” This will give participants a 60 second warning before automatically being dismissed from their rooms and returning to the main session.

If you wish to reopen the breakout rooms, click again on “Breakout Rooms.” From here, you may now either reactivate the same rooms or choose to create new assignments.

Click here for more Zoom information for faculty.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom – using one link for every meeting – can’t see my next meeting link?!

Please note that when you set up a single link (which we strongly recommend) for your classes instead of setting up recurring classes (which we discourage), you will find that the next time you go to teach and look for your class in the “meetings” list, you will need to go to “Previous” meetings. Don’t be alarmed that your meetings are not initially visible. You will find that your meetings will be in the “Previous Meetings” tab.

The link is still good, and you can still click “Start” to start your Zoom class session. Auto recordings will still work.

If you want to see it in action there’s a quick 2 minute video here.

Setup a Virtual Backdrop for Zoom

So the backdrop for your Zoom meetings isn’t that amazing? Maybe you can spice it up?

Please note though, it does take more than a little computer power to do this as it’s a real time graphics effect that makes this work.

First check out this support article at Zoom: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Short cheat sheet version:

  • First go into your Zoom website profile — go to peppedine.zoom.us and click on “Settings.”
  • After clicking “Settings” go to “In Meeting (Advanced)” and make sure that the dot next to “Virtual Background” is slid to the on or “blue” position. If it’s gray, it’s not on.
  • Make sure you have the Zoom application installed on your computer (not using the web app).
  • Open the application
  • Login using SSO and Pepperdine as your domain
  • And you are presented with the Zoom app’s desktop version
  • Select the icon in the upper right of your Zoom screen that represents you (for me it’s my face)
  • Then select the “Settings” choice in the drop down menu
  • Then select Virtual Background
  • Then select your background from the group.

Uploading Your Own Virtual Background

In this example, we will be using a background developed for Pepperdine Carruso Law School’s 50th anniversary — you may use this background for your own personal use!

To save the Pepperdine Carruso Law School background, click and drag the image below to your desktop. This will save in your desktop files for personal use and for following along in this tutorial.

1. From the window you were left at on the previous guide, click on the “+” button on the top right corner.

2. A pop-up window with your file options will now appear, and you may browse and select the proper image. After selecting the image, click “Open” to have it download onto the Zoom software.

3. You will now see your downloaded image displayed as an option for choosing a virtual background. Select the image, and you may now see the background in the video preview above. If you would like to remove this image from your options, click the “x” on the top right of the corresponding image.

Please note that this new virtual background will only be functional on the computer where you made this setting.

More for Faculty Zoom users

More for Student Zoom users

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Microphone Settings — trouble-shooting

If you are having trouble with your microphone when using Zoom please check your microphone input settings to ensure there is input level.

Both Windows and Mac settings are addressed below:

On MS Windows it would look something like this:

In the bottom right corner of your screen, you will notice the volume icon in the system tray.

image3.png

Right-Click on the volume icon and click Open Sound Settings.

image4.png

In the Sounds Settings window, look for Input and Choose your input device and then click the blue Device properties link (circled in red) in the screenshot below..

image1.png

This will pull up the Microphone Properties window. Click the Levels Tab and you will then be able to adjust your microphone volume settings. 

image2.png

The volume level does not have to be at 100%, but should be high enough that the computer can detect audio. 

Please make sure that your microphone is not muted. If you see the icon below, click the speaker icon to un-mute. 

image.png

Once you determine the best settings for you and your system, click OK to save the settings and then close all settings windows upon completion of adjusting your microphone volume settings.

For MacOS:

——————————–

You will need to open your System Preferences menu, and in the second row to the right will be Sound. Click on that.

Prefs.png

In the Sound menu, click on the Input tab to see the list of microphones available to use. This is where you want to select the mic you’ll be using. If you’re using a laptop, it will have a built-in Internal Microphone that is usually selected by default.

internal.png

If you have headphones with a mic attached and they are plugged in, you’ll see them listed as an External Microphone. Either of these will work, and you can test them by talking and seeing that the bars in the Input level fill up.

external.png

If none of this solves your microphone solution, please send a note to support@law.pepperdine.edu or call Pepperdine University IT support at 310-506-HELP (4357).

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Zoom for Faculty: Scheduling a class in Courses, meeting settings, and generally winning!

This blog article covers:

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom is an online meeting platform and the University’s web conferencing software that will be used for holding classes online. Zoom can be used on laptops, desktops, tablets, and smartphones. Here, you will learn how to set up your Zoom classroom link as well as how to access the session.

Using Zoom through Courses’ Zoom Pro Tool

As we begin to utilize Courses by Sakai as our main learning management system, it is important to know how this site can be linked with other useful softwares for the benefit and convenience of faculty and their students. Here, we will discuss some important notes on integrating Zoom with Courses.

Courses has many tools that can be added-on to your class site, and they have numerous benefits, such as allowing students to quickly access third-party sites and overall give your teaching more dimension. Zoom is one of these tools. However, it is important to note that when the Zoom Pro tool gets added to a course site, it does not have any connection to a specific meeting session ID until a meeting is actually scheduled or imported within the tool. If you would like to schedule or important a Zoom meeting into your courses site, please watch the following video or follow these instructions.

To view an informational video on how to utilize the Zoom Pro Tool, please view below.

0. First, if you have not done so already, you must register for a Pepperdine Zoom account at https://pepperdine.zoom.us.  Without an account, you will receive an error in the Zoom Pro tool in Courses. 

Once you have an account, go to Courses and log in with your Pepperdine credentials.

1. Now, you may select “Schedule a New Meeting” at the top right to directly create a meeting within the Zoom Pro add-on in your Courses site.

Creating your Zoom sessions in the Courses Zoom Pro tool directly is preferable to importing an existing sessions for many reasons, some including better centralization, ease of use, and less struggle when finding and sharing reports/recordings. 

Additionally, consider setting a recurrence of the session to simplify the process. If so, it is suggested to adopt a general meeting title (e.x. LAW 1234 Class) so same title will be applicable to all future meetings. 

For more details on the basics scheduling Zoom meetings and the potential settings you may utilize, please click here.

2. However, if you would like to import an already scheduled Zoom meeting, click or hover over the more icon that is indicated by three vertical dots. Then, select “Import Meeting” and follow the listed instruction for copying your existing Zoom Meeting ID.

3. You should now be able to see a list of your scheduled meetings underneath the “Upcoming Meetings” tab in your Zoom Pro tool. Please note, if your meeting is recorded, your students may access the recording by clicking on “Previous Meetings” followed by “Recording Details” of the coinciding class session.

Additional Notes:

  • You should not use your personal meeting ID (PMI) link (high discouraged for classes, and moderately discouraged for office hours), due to some reported issues.
  • If you teach both formal Pepperdine classes and 2PEP classes, you must then navigate between the two Zoom accounts. Remember to always sign out of their Zoom app or web profile after each meeting and be sure to sign on to the correct profile based on your needs.

For more information on how to utilize Zoom for faculty, please click here.

For more information on Courses, please click here.

Again, if you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Noteworthy Tips:

  1. We strongly recommend that students and others participating in a Zoom session use either the smartphone app (Android or iOS) or the browser-based software by logging in through https://pepperdine.zoom.us
  2. Make sure when setting up a Zoom session, the “Mute” option is selected as the default for attendees. They can un-mute themselves but if this engaged as the default for the beginning of class, things will start much more smoothly and you will find fewer audible distractions.
  3. Make sure to require attendees be Authorized to join your session. This will ensure that the names of your attendees will be the same as the names on your course roster when they appear in the Zoom session.
  4. For tips on how to maximize your remote internet experience, please click here.

Additional Information:

Manage Participants

To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.

Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.

Share Screen

To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.

This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.

You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.

After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.

When sharing a YouTube video, select the two checkboxes at the bottom left to optimize the sound quality of the shared video. 

See a quick video to better understand how to share your screen.

Breakout Groups

One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.

Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.

It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.

To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.

This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.

There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.

AGAIN, IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT INFORMATION SERVICES AT SUPPORT@LAW.PEPPERDINE.EDU OR (310) 506-7425.

Additional LawTech Articles and Resources:

Updates to Zoom (April 2020)

HELP! My Zoom isn’t working!

Microphone Trouble-shooting

University IT website on Zoom (lots of pointers)

University IT website on Facilitating a Zoom meeting/session

Setup Automatic Recording in Zoom (Video tutorial and cheat sheet)

How to Remove Security Settings from Zoom Recordings

Where to find Zoom recordings

Trimming/ Editing a Zoom Recording

How to Set Up Zoom Meeting Breakout Rooms

Setup a Virtual Background for Zoom

Disabling the Waiting Room Feature in Zoom

How to Include a Guest Speaker in a Zoom Class Session

How to Use Your Personal Zoom Meeting ID for Office Hours

Safeguard against Zoombombing

Using the Zoom Chrome Extension

How to Use Your Cellphone as a Document Camera in Zoom

Customize your Personal Meeting ID to your Pepperdine Phone Number