Hong Kha Students

Examplify – Missing Download

A small number of you experienced an issue last semester with Examplify during finals.  The problem was that after downloading an exam in Examplify, that exam did not appear in the downloaded exams. This is a known issue with the software and one that ExamSoft is working to remedy but in the meantime, we have a workaround.   

To avoid this interrupting your examination process do the following:

  1. Plan ahead: download your exam as soon as it is available and then reboot your computer.
  2. After rebooting, open Examplify, If you notice your exam is not listed under the “Downloaded” heading please contact Information Support immediately and we will give you access to an additional download. 
  3. If you notice this right before your exam you can come to the Law Library Public Services desk. But it’s much better if you plan ahead.

When you reach out for assistance, please provide us with:

  • Your first and last name
  • Phone number
  • The course and professor names related to the exam that is missing after downloading
  • The date and time of your exam

We will assist you as soon as possible to provide you with an additional download. After we modify your exam profile to permit an additional download you will need to restart your computer before you download your exam.
If you run into additional issues or have further questions please contact our Caruso School of Law Information Services team at support@law.pepperdine.edu anytime or call (310) 506-7425 during business hours. We can also meet you in person at the Harnish Law Library Public Services Desk.

Hong Kha Students

Westlaw: Drafting Assistant

To add a Table of Authorities to your Appellate Brief, it is recommended that you use Westlaw’s Draft Assistant tool. The tool will insert a TOA by picking up cases and numbering in your brief. Of course, you also have the option to insert a TOA manually, and you can learn those instructions through the Harnish Law Library’s Word Formatting Page

  1. Log in to lawschool.thomasreuters.com
  2. In the top tab that indicates “Westlaw, TWEN…” click the drop-down arrow. Then click Drafting Assistant Essential.

3. You will be able to upload a word document. Upload your COMPLETED appellate brief. If it is not fully completed, the numbering and cases will be incorrect.

4. After uploading your brief, choose “TOA Builder” from the left-hand tool column.

5. Under the TOA builder you will have the option to add a citation range, and then to “run” the TOA builder.

6. Once the process has run, and you have selected where your TOA should be placed, select “Finish” and save your new document.

7. With your new appellate brief, carefully go through your citations and cases to ensure that the TOA builder assigned pages correctly. Also, check to make sure that spaces between periods are correct based on the local classroom rules you received for double- or single-spaces after periods. The TOA builder will not fix spacing automatically.

Note: If there’s an issue with the Word document that is downloaded from the TOA builder, then you can simply copy and paste the TOA itself into the version of the document the partners have been working on. 

If you have any questions about the information in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Hong Kha Students

View Your Unofficial Transcript

Your unofficial transcript details cumulative credits and classes taken at Pepperdine, as well as credits from different programs and grades for each class. Some job or post-grad applications even require this document. Please follow the steps below to learn how to access your unofficial transcript.

  1. Go to wavenet.pepperdine.edu and log in using your Pepperdine credentials.
  2. Next, click on Academics in the left column.

3. Then click on View Unofficial Transcripts.

4. A dialogue box will appear, prompting you to click on the link. This will allow you to view your transcript, and email a copy to your school email.

If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Hong Kha Faculty

Reduce Background Noise in Zoom

This guide will show you how to reduce background noise in Zoom, so that your audio will come through crisp and uninhibited for your audience.

Option 1: In the Meeting

If you are already in the Zoom meeting and notice that you are picking up a lot of background noise, click on the small arrow next to your microphone in the bottom left corner. This will open audio settings. Click on Audio Settings.

Option 2: Before the Meeting

Open the Zoom application on your current computer. Since this setting deals with the audio on the computer you are using, you will need to change this setting for different computers and desktops you use.

Next, click on the gear icon at the top right corner of your application. This will take you into your settings.

Once in Settings: Suppress Background Noise

In the Audio tab, there is an option to suppress background noise. The default is Auto, but you may choose High to suppress even loud noises such as typing and dog barks.

If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Hong Kha Students

Set Up Automatic Zoom Recording in Courses

The automatic recording feature, found in the setting for your Zoom meetings, is the preferred method for lecture capture at Caruso School of Law.

Follow the instructions below to set up automatic recordings for your Zoom meetings.

  1. Navigate to  zoom.pepperdine.edu and then log in to your account. Click on Meetings in the left-hand column. Either click on a previously scheduled meeting to alter it to include automatic recording or if you are creating one from scratch, click Schedule Meeting.

2. Ensure all of the information for the meeting is filled in, then scroll down to the Meeting Options section. Select Automatically Record and In the Cloud.

Please remember to make that change for all occurrences of the meeting, which is automatic if your meetings are automatically recurring.

3. Click Save and you are good to go!

Notes

  • If you would like to come on to Zoom a few minutes before class begins, simply Pause the recording once you enter class and resume when class begins.
  • Unpaused, the recording will continue until it is manually paused or stopped, or you end class, even if you run over scheduled time.
  • Panapto will automatically back up your Zoom recordings. Zoom’s retention period is 6 months and Panapto’s is 5 years. It’s mostly used as an archive. 

If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Hong Kha Students

iClicker: Access Exit Poll

These instructions will allow you to access an exit poll to give feedback at the end of a class through iClicker.

  1. Log into iclicker.com
  2. Click on your course.

3. Click on the bell at the top right corner.

4. Click on the session date you want to provide feedback for.

5. Provide feedback, then click submit.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Hong Kha Students

Use iClicker as a Study Tool

These instructions will help you use the iClicker app as a study tool for your courses. Please view the instructions below to take advantage of this helpful function in iClicker!

These study guides are customized by you, the student. Learn below how to locate the study tools section in iClicker, and then how to upload your own content to the study tools so you can begin reviewing.

Locating the Study Tools in iClicker

  1. Log in to iclicker.com as a Student. If you do not have an account yet or need instructions for logging in, please read this article.
  2. Click into the class you wish to study for. For example, I could click into the “Evidence” course listed below if I wanted to study for that class.

3. There is a “study tools” button in the top toolbar. Click on it to enter your study section.

4. You may see that you have no content to review here, if you have not flagged questions. See the below instructions to learn how to flag questions.


Flag Questions for Study Tools

  1. From the top toolbar in your selected course, select “Class History.” Then click on a poll, which will open up the questions that were asked in that poll.

2. You may flag questions that you would like to review here, and the flagged questions will appear in the study tools bar.

3. Now, when you click on the Study Tools button, you will see any questions you flagged. You will now have the ability to use flashcards and practice tests for the questions.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Hong Kha Students

ExamSoft: Log In Through Pepperdine

These instructions will show you how to log in to ExamSoft Examplify through Pepperdine as your institution.

  1. Log in to the Examplify application.

In the top right corner, click on the Home Menu. In the drop-down, click Switch Accounts.

2. Select “Add New Account.”

3. Type in “Pepperdine” to the Institution ID box, and select “Pepperdine University School of Law (pepperdinelaw)”

4. You will be directed to a sign-in page. Enter the User ID and Password that was emailed to you. 

Hong Kha Faculty, Students

Examsoft: Restore Desktop Settings

Changes to your desktop screen (files moved around, missing buttons, replaced wallpaper, etc.) after exiting an exam is a common issue with Examplify, and the changes are part of the system lockdown imposed by Examplify during an exam.

These instructions will guide you on restoring your desktop to its original state if is altered after you have taken a closed Examplify ExamSoft exam.

While we cannot prevent the possibility of your desktop being changed, the Examplify website provides instructions on how to restore your computer in the case of this issue.

For Microsoft

*Examplify must be completely installed on your device before following these steps. You will be running the command:

  1. Open Windows File Explorer, and select “Local Disk (C:)” on the left-hand menu.
    Double-click on “Program Files (x86)”

2. Then double-click on ExamSoft and then Examplify

3. Double-click on “Services”

4. Then right-click on the “EsWinsr” file. Select Run as an Administrator. Allow the pop-up script to run, and it will close automatically.

5. Restart your computer, and your desktop should be restored.

For Mac

  1. Press Command + Space Bar together to open search. Type in “Terminal.” Double-click on the applicaiton.

2. A script box will pop up. Paste the command typed out below into the end of the script and press enter:

defaults write com.apple.finder CreateDesktop -bool YES
killall Finder
defaults write com.apple.dashboard mcx-disabled -boolean NO
defaults delete com.apple.dock mcx-expose-disabled
killall Dock
defaults write com.apple.screencapture type png
cd /Library/Caches
rm /Library/Caches/com.apple.desktop.admin.png

3. Restart you computer, and it should be restored.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Hong Kha Students

Turn on Zoom Transcripts

To turn on Zoom transcripts for your Cloud recordings, please view the instructions below.

1. Log in to zoom.pepperdine.edu (or click this link)

Click the Sign In button, which will take you to the SSO page. 

Then, navigate to the far left panel and choose the “In Meeting (Advanced)” tab to open the settings options.

2. Select All of the Options Below

Ensure that you click all of the boxes, namely:
1. Allow use of caption API Token to integrate with 3rd-party Closed Captioning services,
2. Allow live trascription service to transcribe meeting automatically, and
3. Allow viewing of full transcript in the in-meeting side panel.

Also ensure that both the Closed Captioning and Save Captions tabs at the far right are turned on, as shown below.

During the live recording session, you should now also have the option to “enable live transcripts”, which will insert live, automatically generated closed captions during your class.

3. Do a test Zoom Pro recording

Finally, do a test Zoom Pro recording in Courses to see if the transcripts show up in the Cloud Recording.

You should ideally see the transcript available on the side of the document once the recording is finished uploading.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!