Print and Copy Services at Caruso Law

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To send a print job start here: print.pepperdine.edu

To setup your printing go here for complete instructions.

Color Printing is $0.35 per side of a page 

Black and White Printing is $0.06 per side of a page

Print accounting and print charges are managed by the University.  

Charges go to your Pepperdine ID card’s linked Waves Cash Global account.

You cannot print if you do not have funds on deposit in your Waves Cash Global account.

Pepperdine University has multi-function devices (MFDs) from Sharp (you can still call them copiers but they’re much more).  You will find two such MFDs in the public area of the Harnish Law Library at Caruso Law.  Additionally, there is another MFD in the Career Development Office.

Students, Faculty, and Staff can print, scan, or copy on the MFDs using an account associated with their Pepperdine ID cards.  Students buy copy and print credit here:   https://get.cbord.com/pepperdine/full/prelogin.php 

All enrolled students can print to all Sharp MFDs in public areas at any of the Pepperdine Southern California campuses (click here to learn about print credit for students enrolled at Caruso Law). This includes the color-enabled Sharp MFD in the Law Library public area.  Printing in color or black and white is possible and a document with a mix of color and black and white pages will only incur the higher cost for color on the pages where there is color.

Typically, print jobs are sent via the web using a web-browser interface.  In nearly all circumstances, your document that you want to print must be in PDF format.

You transfer/upload your PDF file to the print.pepperdine.edu site and select your parameters (number of copies, etc.).  If you want to print in color, you want to select a “findmecolor” solution (see video here) or “findmebw” for black and white.

Then once the document is uploaded, you go to the copier nearest you — Caruso Law? go to Harnish Law Library and see the copiers not too far from the Public Services Desk.

“Tap” your ID card or type in your Wavenet credentials (there’s a slide-out keyboard stored under the copier’s screen), select the print job you want to “release” and you have your document!

Print Credit for Students at Caruso School of Law

On the first day of each term students enrolled at Caruso Law will receive $30 of non-refundable, non-transferable print/copy credit to be used through the University’s copy/print system called PaperCut.

PaperCut manages the copy and print functions of the Sharp Multi-function printer/copiers.

Note that the credit provided by the Caruso School of Law each term does not carry forward if a balance remains at the end of the term.  The first day of a term is the first day of classes. The last day of a term is the day before the start of the next term (first day of classes for Fall, Spring, Summer).

New students will not receive credit until the first day of classes.

The credit provided by the Caruso School of Law can only be used for copy or print jobs.  This credit cannot be used at the cafeteria for food purchases.

When the credit applied to a student’s PaperCut account is exhausted before the end of the term, further copier or print use must be covered by funds provided by the student in their Waves Cash Global account.  If a student has funds in that account, there is no need for any action to be taken as the system will automatically charge the copy or print usage against the available funds on deposit in that account.  If there are no funds in a student’s Waves Cash Global account, funds must be added to make copies or print.

The Sharp Multi-function printer/copiers are located at all of the Pepperdine University Southern California campuses in student-accessible areas including the Pepperdine libraries.

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated (or will soon graduate) from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE – Updated 5/12/2021: This applies to all students graduating from any program at Pepperdine: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department. Student email accounts, WaveNet access, printing, Zoom, etc. will be deactivated 90 days after the date of the commencement ceremony.  That’s the graduation ceremony (in Alumni Park – sun, sea air, etc.) which for the Spring 2020 on-ground programs is 5/22/2021 and for Spring 2021 is 5/21/2021. 90 days from 5/22/2021 is Friday, August 20, 2021. 90 days from 5/21/2021 is Thursday, August 19, 2021.
  • Recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.  
  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days (up to four weeks) after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW/today by going here (as long as your “today” is after your official graduation date).
  • Note that student email accounts are disabled 90 days after the student’s commencement date (the day of the graduation ceremony).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Creating Branded Surveys in Qualtrics

Qualtrics is an amazing survey tool that is available to all faculty and staff at Pepperdine University. This article will cover how to make a blank survey with Caruso School of Law branding.

To access Qualtrics, please go to https://community.pepperdine.edu/it/tools/qualtrics.htm and select the link to the Qualtrics website. You may need to scroll down on this page to access the link. 

This will send you to the Pepperdine Single Sign-On page. Please enter your Pepperdine Credentials to proceed. 

This will take you to your Qualtrics homepage. Select ‘Create new project’ in the upper right corner of the screen.

Select the Survey button under choose your own, this is in red in the picture. There are amazing templates for surveys. This article will cover blank surveys only. 

Name the survey something that you will remember, such as Caruso SOL Branding. Select Blank Project under the name, then select Get Started in the upper right-hand corner. 

This is the survey creating a page where you can create questions and edit the survey. The Preview button on the upper right-hand corner will show you what the published survey will look like. 

The preview opens in a new tab and shows both the desktop and mobile versions of the survey. As you can see, the default branding for blank surveys the Graziadio Business School. 

Go back to the survey edit tab and select the Look & Feel button in the upper left corner.

This brings you to a page where you can edit how the survey looks and how the questions flow. 

Select Theme in the upper left-hand corner to see the different themes for each school. Select Caruso School of Law and then save.

You can confirm you have the correct by checking the Preview again.

Now the Caruso School of Law branding is in this blank survey. 

You may want to create a branding folder to save this blank survey. To do so, go to your Qualtircs homepage and select Add new folder in the upper left-hand corner.

Name the folder.

Then drag and drop the survey into the folder.

Now, you can select  From a Copy to create a branded, blank survey.

You will then see a list of your folders and can select the branded survey that you want to use.

PIN?

Using a PIN to access a University area with card swipe access — Where’s my PIN, What do I do if I forgot it or never knew what it is????

Every student, staff member and faculty member has a university-issued PIN or Personal Identification number for use with your ID card. Residential students use these all the time to enter their apartments or dorm rooms. You may not have needed your PIN until now.

The PIN is used in conjunction with the access control system at Pepperdine and is part of a two factor authentication system that requires a user to “have something” and to “know something” in this case you “have” your ID card which has a proximity chip in it and you “know” your PIN.

Don’t KNOW your PIN? Here are the instructions for retrieving your PIN.

PIN Retrieval App Instructions
1.Login to your personal WaveNet page using your Network ID and Password.
2.Select the Student Services tab and then ID Card PIN Lookup from the drop-down menu.


3.You will be prompted to read a disclaimer and select Agree.


4.You will then be required to login for a secondary security authentication.


5.The PIN information will displayed as follows:


6.If you are not currently setup in the access database you will be directed to the following screen: (You will see this screen for the first 20-30 minutes after your ID card is printed as the computer system updates. Check again soon.)


7.The PIN display screen will reset in 30 seconds and you will be re-directed back to the Disclaimer page. However, another session can be initiated by selecting Agree and following the process again as outlined.

This information is also available HERE with a visual guide: https://drive.google.com/file/d/1-L99QWwGYkjbFri18VXNgcjzXKeYHIf4/view?usp=sharing

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

How to set up Zoom Meeting Breakout Rooms

Pepperdine Caruso Law is dedicated to assisting you in making the transition to online teaching. To that end, we have created this guide. Please contact us with any questions!

Note: Only the host of the meeting may manage breakout rooms. A co-host will not be able to access this feature.

Please carefully read and follow these instructions for setting up breakout rooms in your online class meetings. You will need to be fully able to manage your online class breakout rooms. To view and download this document in a separate window, please click.

Enabling “Breakout Room” Setting in your Zoom account

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

To get started, view the “Meeting Settings” tab on the left-hand side of the page.

Verify that “Breakout rooms” is checked under advanced settings.

How to create the Breakout Rooms and Assigning Students while hosting your Zoom meeting

Once you are hosting your Zoom meeting, the “Breakout Rooms” option will be shown at the bottom of the Zoom panel.

If you are sharing your screen, the button can be found under the “More” menu.

After clicking “Breakout Rooms”, you will be shown the eligible number of participants and asked how many rooms you would like to create. From here, you may either allow Zoom to assign your students to rooms “Automatically,” or assign the students to each room yourself “Manually.”

If you would like to manually assign your students, then click “Manually” and proceed to select “Create Breakout Rooms.”

From here, participants are still in the main meeting. By hovering over the breakout room, you can rename, delete or assign members to each room.

To assign participants, click on “Assign,” check their names and click “Assign” again for each breakout room.

If you wish to change an individual’s assignment, you can hover over the name and make the desired adjustment.

How to create the Breakout Rooms and Assigning Students prior to your Zoom meeting.

Note: A new Zoom meeting ID will be created. Please email CSOL Information Services (support@law.pepperdine.edu) that you have created a new Zoom meeting ID for your class.

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

Click “Meetings” > “Schedule a New Meeting“.

Complete the meeting information.

Scroll to Meeting Options > Click “Breakout Room Pre-Assign

Click “+ Create Rooms“. A pop-up window will appear.

Click “+” to add a breakoout room.

To add participants, type the student’s pepperdine.edu email address in the field. Hit Enter on your keyboard. Repeat this step for each student you would like in Breakout Room 1.

Note: Pepperdine.edu email address must be used or else the student won’t be assigned to a breakout room.

To add a second breakout room, click “+” again. Click “Breakout Room 2” and add your student’s email address to the “Add Participants” field. Hit Enter on your keyboard. Repeat these steps for additional Breakout Room(s). Click “Save“.

You will be taken to the Meetings page. You can confirm that Breakout Rooms have been created. Click “Save“.

Starting the Breakout Room during your Zoom meeting

Click “Breakout Rooms.” This will show you the Breakout Rooms and the participants assigned to each.

Click “Open All Rooms.” This will automatically move participants into the selected rooms. Successful connection will then be shown by a green dot next to each corresponding individual.

Host Options for Monitoring Breakout Rooms

As the host, you may enter any breakout room to monitor discussion or offer assistance.

You may also broadcast a message to all participants and have your note displayed as a banner on their screens.

Closing the Breakout Rooms

When you wish to end the breakout rooms, click “Close All Rooms.” This will give participants a 60 second warning before automatically being dismissed from their rooms and returning to the main session.

If you wish to reopen the breakout rooms, click again on “Breakout Rooms.” From here, you may now either reactivate the same rooms or choose to create new assignments.

Click here for more Zoom information for faculty.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Setup a Virtual Backdrop for Zoom

So the backdrop for your Zoom meetings isn’t that amazing? Maybe you can spice it up?

Please note though, it does take more than a little computer power to do this as it’s a real time graphics effect that makes this work.

First check out this support article at Zoom: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Short cheat sheet version:

  • First go into your Zoom website profile — go to peppedine.zoom.us and click on “Settings.”
  • After clicking “Settings” go to “In Meeting (Advanced)” and make sure that the dot next to “Virtual Background” is slid to the on or “blue” position. If it’s gray, it’s not on.
  • Make sure you have the Zoom application installed on your computer (not using the web app).
  • Open the application
  • Login using SSO and Pepperdine as your domain
  • And you are presented with the Zoom app’s desktop version
  • Select the icon in the upper right of your Zoom screen that represents you (for me it’s my face)
  • Then select the “Settings” choice in the drop down menu
  • Then select Virtual Background
  • Then select your background from the group.

Uploading Your Own Virtual Background

In this example, we will be using a background developed for Pepperdine Carruso Law School’s 50th anniversary — you may use this background for your own personal use!

To save the Pepperdine Carruso Law School background, click and drag the image below to your desktop. This will save in your desktop files for personal use and for following along in this tutorial.

1. From the window you were left at on the previous guide, click on the “+” button on the top right corner.

2. A pop-up window with your file options will now appear, and you may browse and select the proper image. After selecting the image, click “Open” to have it download onto the Zoom software.

3. You will now see your downloaded image displayed as an option for choosing a virtual background. Select the image, and you may now see the background in the video preview above. If you would like to remove this image from your options, click the “x” on the top right of the corresponding image.

Please note that this new virtual background will only be functional on the computer where you made this setting.

More for Faculty Zoom users

More for Student Zoom users

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Microphone Settings — trouble-shooting

If you are having trouble with your microphone when using Zoom please check your microphone input settings to ensure there is input level.

Both Windows and Mac settings are addressed below:

On MS Windows it would look something like this:

In the bottom right corner of your screen, you will notice the volume icon in the system tray.

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Right-Click on the volume icon and click Open Sound Settings.

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In the Sounds Settings window, look for Input and Choose your input device and then click the blue Device properties link (circled in red) in the screenshot below..

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This will pull up the Microphone Properties window. Click the Levels Tab and you will then be able to adjust your microphone volume settings. 

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The volume level does not have to be at 100%, but should be high enough that the computer can detect audio. 

Please make sure that your microphone is not muted. If you see the icon below, click the speaker icon to un-mute. 

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Once you determine the best settings for you and your system, click OK to save the settings and then close all settings windows upon completion of adjusting your microphone volume settings.

For MacOS:

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You will need to open your System Preferences menu, and in the second row to the right will be Sound. Click on that.

Prefs.png

In the Sound menu, click on the Input tab to see the list of microphones available to use. This is where you want to select the mic you’ll be using. If you’re using a laptop, it will have a built-in Internal Microphone that is usually selected by default.

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If you have headphones with a mic attached and they are plugged in, you’ll see them listed as an External Microphone. Either of these will work, and you can test them by talking and seeing that the bars in the Input level fill up.

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If none of this solves your microphone solution, please send a note to support@law.pepperdine.edu or call Pepperdine University IT support at 310-506-HELP (4357).

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users