Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020.

    At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.

  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days to a few weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW by going here.
  • Note that student email accounts are disabled 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

How to set up Zoom Meeting Breakout Rooms

Pepperdine Caruso Law is dedicated to assisting you in making the transition to online teaching. To that end, we have created this guide. Please contact us with any questions!

Note: Only the host of the meeting may manage breakout rooms. A co-host will not be able to access this feature.

Please carefully read and follow these instructions for setting up breakout rooms in your online class meetings. You will need to be fully able to manage your online class breakout rooms. To view and download this document in a separate window, please click.

Enabling “Breakout Room” Setting in your Zoom account

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

To get started, view the “Meeting Settings” tab on the left-hand side of the page.

Verify that “Breakout rooms” is checked under advanced settings.

How to create the Breakout Rooms and Assigning Students while hosting your Zoom meeting

Once you are hosting your Zoom meeting, the “Breakout Rooms” option will be shown at the bottom of the Zoom panel.

If you are sharing your screen, the button can be found under the “More” menu.

After clicking “Breakout Rooms”, you will be shown the eligible number of participants and asked how many rooms you would like to create. From here, you may either allow Zoom to assign your students to rooms “Automatically,” or assign the students to each room yourself “Manually.”

If you would like to manually assign your students, then click “Manually” and proceed to select “Create Breakout Rooms.”

From here, participants are still in the main meeting. By hovering over the breakout room, you can rename, delete or assign members to each room.

To assign participants, click on “Assign,” check their names and click “Assign” again for each breakout room.

If you wish to change an individual’s assignment, you can hover over the name and make the desired adjustment.

How to create the Breakout Rooms and Assigning Students prior to your Zoom meeting.

Note: A new Zoom meeting ID will be created. Please email CSOL Information Services (support@law.pepperdine.edu) that you have created a new Zoom meeting ID for your class.

Go to pepperdine.zoom.us and click “Sign In” to log-in to your account.

Click “Meetings” > “Schedule a New Meeting“.

Complete the meeting information.

Scroll to Meeting Options > Click “Breakout Room Pre-Assign

Click “+ Create Rooms“. A pop-up window will appear.

Click “+” to add a breakoout room.

To add participants, type the student’s pepperdine.edu email address in the field. Hit Enter on your keyboard. Repeat this step for each student you would like in Breakout Room 1.

Note: Pepperdine.edu email address must be used or else the student won’t be assigned to a breakout room.

To add a second breakout room, click “+” again. Click “Breakout Room 2” and add your student’s email address to the “Add Participants” field. Hit Enter on your keyboard. Repeat these steps for additional Breakout Room(s). Click “Save“.

You will be taken to the Meetings page. You can confirm that Breakout Rooms have been created. Click “Save“.

Starting the Breakout Room during your Zoom meeting

Click “Breakout Rooms.” This will show you the Breakout Rooms and the participants assigned to each.

Click “Open All Rooms.” This will automatically move participants into the selected rooms. Successful connection will then be shown by a green dot next to each corresponding individual.

Host Options for Monitoring Breakout Rooms

As the host, you may enter any breakout room to monitor discussion or offer assistance.

You may also broadcast a message to all participants and have your note displayed as a banner on their screens.

Closing the Breakout Rooms

When you wish to end the breakout rooms, click “Close All Rooms.” This will give participants a 60 second warning before automatically being dismissed from their rooms and returning to the main session.

If you wish to reopen the breakout rooms, click again on “Breakout Rooms.” From here, you may now either reactivate the same rooms or choose to create new assignments.

Click here for more Zoom information for faculty.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom – using one link for every meeting – can’t see my next meeting link?!

Please note that when you set up a single link (which we strongly recommend) for your classes instead of setting up recurring classes (which we discourage), you will find that the next time you go to teach and look for your class in the “meetings” list, you will need to go to “Previous” meetings. Don’t be alarmed that your meetings are not initially visible. You will find that your meetings will be in the “Previous Meetings” tab.

The link is still good, and you can still click “Start” to start your Zoom class session. Auto recordings will still work.

If you want to see it in action there’s a quick 2 minute video here.

Setup a Virtual Backdrop for Zoom

So the backdrop for your Zoom meetings isn’t that amazing? Maybe you can spice it up?

Please note though, it does take more than a little computer power to do this as it’s a real time graphics effect that makes this work.

First check out this support article at Zoom: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Short cheat sheet version:

  • First go into your Zoom website profile — go to peppedine.zoom.us and click on “Settings.”
  • After clicking “Settings” go to “In Meeting (Advanced)” and make sure that the dot next to “Virtual Background” is slid to the on or “blue” position. If it’s gray, it’s not on.
  • Make sure you have the Zoom application installed on your computer (not using the web app).
  • Open the application
  • Login using SSO and Pepperdine as your domain
  • And you are presented with the Zoom app’s desktop version
  • Select the icon in the upper right of your Zoom screen that represents you (for me it’s my face)
  • Then select the “Settings” choice in the drop down menu
  • Then select Virtual Background
  • Then select your background from the group.

Uploading Your Own Virtual Background

In this example, we will be using a background developed for Pepperdine Carruso Law School’s 50th anniversary — you may use this background for your own personal use!

To save the Pepperdine Carruso Law School background, click and drag the image below to your desktop. This will save in your desktop files for personal use and for following along in this tutorial.

1. From the window you were left at on the previous guide, click on the “+” button on the top right corner.

2. A pop-up window with your file options will now appear, and you may browse and select the proper image. After selecting the image, click “Open” to have it download onto the Zoom software.

3. You will now see your downloaded image displayed as an option for choosing a virtual background. Select the image, and you may now see the background in the video preview above. If you would like to remove this image from your options, click the “x” on the top right of the corresponding image.

Please note that this new virtual background will only be functional on the computer where you made this setting.

More for Faculty Zoom users

More for Student Zoom users

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Microphone Settings — trouble-shooting

If you are having trouble with your microphone when using Zoom please check your microphone input settings to ensure there is input level.

Both Windows and Mac settings are addressed below:

On MS Windows it would look something like this:

In the bottom right corner of your screen, you will notice the volume icon in the system tray.

image3.png

Right-Click on the volume icon and click Open Sound Settings.

image4.png

In the Sounds Settings window, look for Input and Choose your input device and then click the blue Device properties link (circled in red) in the screenshot below..

image1.png

This will pull up the Microphone Properties window. Click the Levels Tab and you will then be able to adjust your microphone volume settings. 

image2.png

The volume level does not have to be at 100%, but should be high enough that the computer can detect audio. 

Please make sure that your microphone is not muted. If you see the icon below, click the speaker icon to un-mute. 

image.png

Once you determine the best settings for you and your system, click OK to save the settings and then close all settings windows upon completion of adjusting your microphone volume settings.

For MacOS:

——————————–

You will need to open your System Preferences menu, and in the second row to the right will be Sound. Click on that.

Prefs.png

In the Sound menu, click on the Input tab to see the list of microphones available to use. This is where you want to select the mic you’ll be using. If you’re using a laptop, it will have a built-in Internal Microphone that is usually selected by default.

internal.png

If you have headphones with a mic attached and they are plugged in, you’ll see them listed as an External Microphone. Either of these will work, and you can test them by talking and seeing that the bars in the Input level fill up.

external.png

If none of this solves your microphone solution, please send a note to support@law.pepperdine.edu or call Pepperdine University IT support at 310-506-HELP (4357).

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Zoom for Faculty: Hosting a class, calling a meeting, and generally winning!

This blog article covers:

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom is an online meeting platform that will be used for holding classes online. Here, you will learn how to set up your Zoom classroom link as well as how to access the session. To view the guide in PDF format, please click here

The University’s web conferencing software is Zoom, and you can use it to host online class sessions. Zoom can be used on laptops, desktops, tablets, and smartphones.

  1. We strongly recommend that students and others participating in a Zoom session use either the smartphone app (Android or iOS) or the browser-based software by logging in through https://pepperdine.zoom.us
  2. Make sure when setting up a Zoom session, the “Mute” option is selected as the default for attendees. They can un-mute themselves but if this engaged as the default for the beginning of class, things will start much more smoothly and you will find fewer audible distractions.
  3. Make sure to require attendees be Authorized to join your session. This will ensure that the names of your attendees will be the same as the names on your course roster when they appear in the Zoom session.
  4. For tips on how to maximize your remote internet experience, please click here.

Schedule a Zoom class meeting link (for faculty)

  1. Go to the Zoom website at http://pepperdine.zoom.us
  2. Click “Sign In.”

You will then be directed to the Pepperdine Central Authentication Page.

3. Login using your WaveNet username and password. (The same credentials you use for getting your Pepperdine email and WaveNet)

4. Once logged in, click on “Meetings” on the lefthand menu.

5. Select “Schedule a New Meeting.”

Now, you may proceed to fill out the information for your meeting.

6. To the right of “Topic”, fill out your course name. (It is important to include your own last name and your section, if applicable; this information will allow students to easily find your course.)

7. At the middle of the page, find “When” and select or type in the date and start time of your class. If your start time isn’t in the drop down, pick an earlier time.

For duration, select the estimated duration of your class. Note that it is better to go a few minutes over your estimated class time than under.

8. Find the “Video” section. Set your “Host” and your “Participants” video settings to “Off”.

9. Just below the Video section, locate the “Audio” settings. Set to “Computer Audio”.

10. Scrolling down further, you will find “Meeting Options”.

  • Select: Mute Participants upon entry,
  • Enable waiting room
  • Only authenticated users can join

11. Click “Save” at the bottom of the screen.

12. At this point, copy the meeting link and paste it in an email along with the course name. Please send to this email support@law.pepperdine.edu.

Starting your meeting:

1. To join your meeting when the time and date comes, simply browse to “pepperdine.zoom.us”.

2. On this page, login as before (see step 1).

3. Lastly, click on “Start” to begin the class.

Additional Information:

Manage Participants

To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.

Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.

Share Screen

To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.

This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.

You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.

After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.

See a quick video to better understand how to share your screen.

Breakout Groups

One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.

Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.

It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.

To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.

This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.

There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.

Additional LawTech Articles and Resources:

Updates to Zoom (April 2020)

Faculty Zoom User Guide (Text and PDF content)

Zoom Training for Faculty

School of Law – Getting started with Zoom – Create a Scheduled Zoom meeting/session (video tutorial)

HELP! My Zoom isn’t working!

Microphone Trouble-shooting

University IT website on Zoom (lots of pointers)

University IT website on Facilitating a Zoom meeting/session

Setup Automatic Recording in Zoom (Video tutorial and cheat sheet)

How to Remove Security Settings from Zoom Recordings

Where to find Zoom recordings

Trimming/ Editing a Zoom Recording

How to Set Up Zoom Meeting Breakout Rooms

Setup a Virtual Background for Zoom

Disabling the Waiting Room Feature in Zoom

How to Include a Guest Speaker in a Zoom Class Session

How to Use Your Personal Zoom Meeting ID for Office Hours

Safeguard against Zoombombing

Using the Zoom Chrome Extension

How to Use Your Cellphone as a Document Camera in Zoom

Customize your Personal Meeting ID to your Pepperdine Phone Number

CSOL Faculty Zoom User Guide

Zoom is an online meeting platform that can be used for holding classes online. Here, you will learn how to set up your Zoom classroom link as well as how to access the session. To view the guide in PDF format, please click here.

This blog article covers the items below:

  • Schedule a Zoom class meeting link
  • Start a meeting
  • Manage participants
  • Share screen
  • Breakout groups

Schedule a Zoom class meeting link (for faculty)

  1. Go to the Zoom website at http://pepperdine.zoom.us
  2. Click “Sign In.”

You will then be directed to the Pepperdine Central Authentication Page.

3. Login using your WaveNet username and password. (The same credentials you use for getting your Pepperdine email and WaveNet)

4. Once logged in, click on “Meetings” on the lefthand menu.

5. Select “Schedule a New Meeting.”

Now, you may proceed to fill out the information for your meeting.

6. To the right of “Topic”, fill out your course name. (It is important to include your own last name and your section, if applicable; this information will allow students to easily find your course.)

7. At the middle of the page, find “When” and select or type in the date and start time of your class. If your start time isn’t in the drop down, pick an earlier time.

For duration, select the estimated duration of your class. Note that it is better to go a few minutes over your estimated class time than under… Zoom also gives you a 40 minute grace period beyond your stated duration to ensure that you will have plenty of time before the session ends.

8. Find the “Video” section. Set your “Host” and your “Participants” video settings to “Off”.

9. Just below the Video section, locate the “Audio” settings. Set to “Computer Audio”.

10. Scrolling down further, you will find “Meeting Options”.

  • Select: Mute Participants upon entry,
  • Enable waiting room
  • Only authenticated users can join

11. Click “Save” at the bottom of the screen.

12. At this point, copy the meeting link and paste it in an email along with the course name. Please send to this email support@law.pepperdine.edu.

Starting your meeting:

1. To join your meeting when the time and date comes, simply browse to “pepperdine.zoom.us”.

2. On this page, login as before (see step 1).

3. Lastly, click on “Start” to begin the class.

Additional Information:

Manage Participants

To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.

Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.

Share Screen

To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.

This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.

You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.

After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.

See a quick video to better understand how to share your screen.

Breakout Groups

One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.

Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.

It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.

To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.

This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.

There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.

New Features of TurningPoint

LawTech is excited to announce new updates to TurningPoint and eager to remind all faculty of the beneficial uses TurningTechnologies has to offer with their software and products.

Pepperdine Law uses TurningPoint as a simple live polling system, which is incredibly useful in the classroom for an abundance of reasons, including learning retention and student engagement. TurningPoint allows instructors to ask interactive questions, track student progress through their individual Clickers and receive immediate feedback by producing answer results.

To view the info graphic, please follow along by scrolling down on the page or simply download the PDF version below.

For more information on how to positively update your course and “flip” your classroom, click here!

Tech Help

There are two places to get technology support here at Pepperdine. The University Help Desk and the Information Services Tech Support Desk located at the Public Services Desk in the School of Law Library.

University Help Desk (HELP)
The Pepperdine University Information Technology (University IT) department provides direct technical support for students via the University’s ‘Anytime’ Help Desk. In addition to providing technical assistance, the University Help Desk also acts as the central coordination point for School of Law technical services during the weekend. The University Help Desk is open 24/7 via phone and email at: 310-506-HELP (4357) or helpdesk@pepperdine.edu for the following issues:

School of Law Information Services Department (IS)
Information Services Department LogoThe Information Services Department is here to assist you with a variety of issues including, but not limited to, configuring laptops, multimedia reservations and training, School of Law web site, ExamSoft, and Email account training/usage. The IS team has offices in the School of Law Library to assist with technical support and is available between the hours of 8am-5pm (Monday-Friday). To contact the IS team, use the following contact methods: