Your browser saves time by navigating through shortcuts to saved or cached information. This means that if a website is changed or upgraded, your browser may rely on saved or cached information to load the page. This can occasionally cause some discrepancies between an older version of a webpage and a newer one.
You can manually force your browser to reach out to the most recent version of a website by clearing your cache and browser data. Find out how to clear your browser data for each browser listed below. Also, see this page for more information on the steps listed below.
Open Chrome. At the top right corner of your screen, hit more (the three gray buttons). Then from the drop-down menu, click history, and history again.
2. On the left, click clear browsing data. From the drop-down menu, you will be able to select how much you would like to delete. To delete all, select All Time.
Open Safari. Choose history, then clear history. Then select from the drop-down menu how far back you would like to clear.
Open Firefox. Then click the library tab, and then history and clear recent history.
You will be presented with a dialogue box where you can choose the time range you would like to clear.
Open Microsoft Edge. Select Settings and More and then history, then manage history. Alternatively, you may paste this link: edge://settings/privacy into your browser).
Under clear browsing data, choose the time frame you would like to clear.
Apple’s new security feature called a “MAC address”, keeps information secure by requiring a device to identify itself to a network before logging in. This means that if you have a device using the MAC feature, you may be required to re-log in in to Pepperdine’s Wi-Fi server frequently. See this page for more information.
This feature affects the following devices: Devices bought with or upgraded to iOS 14, iPadOS 14, or watchOS 7.
ISO recommends all faculty, staff and students use the following procedure (See “work around” farther down this page) to disable this feature after connecting to Pepperdine’s Wi-Fi network using an Apple device running one of the affected iOS versions.
Note that if the feature is turned off after registration, there may be one more registration as the MAC address reverts to the hardware address. Android devices and Windows 10 computers also have this feature, but it is not on by default.
If colleagues or students with those devices are getting deregistered daily, check if that feature is enabled for the “pepperdine” Wi-Fi SSID and turn it off.
Technicians may reach out to the Information Security Office by phone with questions at x4040 for further technical explanations. Students and colleagues who need help configuring the private Wi-Fi to off for the “pepperdine” SSID should contact Tech Central, x4357.
On-campus faculty, staff, students and other colleagues when registering one of the above described devices to the “pepperdine” Wi-Fi network.
To disable the feature you may follow the instructions found here.
There are a number of ways to stay connected to your departmental voicemail when working off-campus.
Retrieve messages with your phone
Retrieve messages using Jabber
Have the voice messages forwarded to an email address as an audio file attachment (similar to what is done automatically with your personal office voice mail).
To retrieve messages from any phone :
Note: This will work from any phone anywhere.
Dial (310) 506-4002.
When the system answers with: …”Hello you have reached Pepperdine U. messaging system…”
Immediately press the star key (* )
Enter your voicemail ID number (last 4 digits of your phone number or 4-digit phone extension) followed by #.
Enter your PIN (XXXXXX) followed by #.
To retrieve messages using Jabber on your computer: Note: Jabber will not notify you of any messages on a secondary line you have associated with your Jabber account. Notification is only functional on the prime line (your primary number on jabber).
To access voicemail on a secondary line in Jabber, select the line from the “line bank” on the bottom left corner of the Jabber screen.
Then go to the upper left and enter “4002” in the “Search or call” blank then hit enter. This will dial the voicemail system for that line.
Enter your PIN for that line’s voicemail box.
To forward messages to an email address: Note: This solution may not work for every situation.
You can forward your messages that go into your departmental phone line’s voicemail box to any one email address you prefer.
You cannot send this voicemail to multiple email addresses
But you can functionally distribute all such voicemail messages using a rule in Google Mail that will allow you to forward incoming messages meeting the voicemail criteria.
You can also send the voicemail messages to a group distribution email (like a Google Group) that will enable you to send those voicemail messages to more than one person.
Consider this option carefully because you will run the risk of more than one person on your team returning messages to the same caller. This can create some confusion.
If this approach is something you’d like to do, please contact the Information Services department at email@example.com with your request. We can help you get a departmental email address if necessary and will help setup the voicemail forwarding to the address you specify.
Don’t forget to do at least one Mock Exam in Examplify.
Note: Like potato chips, more is better. So you can do as many as 20 Mock Exams if you like. So do more. It’s better.
The Mock Exam not only tests whether your laptop is ready for exams using the ExamSoft Examplify software, it will increase your familiarity with the Examplify software and how and where to find the various features of this product.
Mock Exam – scroll down to the video — it’s keyed so you can go directly to the Mock Exam part of the video.
From time to time, you may be placed in a situation where you must use Examplify–or require any internet access, for that matter–in an area that has poor or no internet connection. If your phone plan allows it, please follow these instructions on how to set-up and utilize hotspots.
On your iPhone, go to “Settings” then “Cellular,” or “Settings” then “Personal Hotspot“.
In order to allow others to join, tap the slider of “Personal Hotspot” to turn it on.
Verify the Wi-Fi password and name of the phone. If you have not yet made a password, do so now. Stay on the personal hotspot screen until you’ve connected your other device to the Wi-Fi network.
On your computer or device that you want to connect, go to “Settings” then “Wi-Fi” and look for your iPhone or iPad in the list
Click on your iPhone or iPad’s Wi-Fi network to join. If applicable, enter the password you have created for your Personal Hotspot.
Once connected, your device should display a blue bar at the top to verify usage of your hotspot.
To view more information and instructions on Apple’s support page, please click here.
To turn on your phone’s hotspot, open “Settings”.
Go on “Network & internet,” then “Hotspot & tethering.”
From here, select “Wi-Fi hotspot” and turn it on by selecting the switch to blue.
To change a hotspot setting or create a password. If you have not already set up a hotspot, first tap “Set up Wi-Fi hotspot” and follow the instructions provided. If you do not wish for your hotspot to require a password, select “None” under “Security.”
On the other device that you would like to connect, open the list of Wi-Fi options and search for your phone’s hotspot name.
Enter your phone’s hotspot password and click “Connect.” You may share your phone internet with a total of 10 mobile devices.
To view more information and instructions on Google’s support page, please click here.
Pepperdine Caruso School of Law allows students to take their midterm and final law exams online through Examsoft’s Examplify. If you plan to use your laptop computer to take your exams, Examplify is required.
For instructions on how to download and install Examplify on your laptop computer, please see the instructions listed below.
For an instructional video that discusses this process and more, please view the video below. The timecode for downloading, installing and registering for Examplify is at 00:28.
1. Check your email for a message sent from the Associate Director for Instructional Technology Services Hong Kha through firstname.lastname@example.org that contains your log in credentials and have that one hand.
3. You will be brought to the main sign-in page for ExamSoft. Log-in on the left underneath “Exam Takers.” (Make sure to not log-in under the administrators/faculty portal.)
3. You will now be directed to a page titled “Getting Started with Examplify.” Follow the numbered instructions listed. First, there is a section titled “Check Your Minimum System Requirements.” Click on your corresponding computer (Mac or Windows) and verify that your OS meets Examplify’s minimum requirements.
4. Under step 2, titled “Install and Register Examplify,” follow the instructions listed below.
a. Click “Download.”
b. Click “Save File”
c. Navigate to your “Downloads” folder and double-click “Examplify.dmg for Mac and Examplify_2.4.0_win for Windows”
d. In the “Examplify” device folder, click on “Install Examplify.mpkg”
e. Follow the steps of the Examplify Installer.
5. Once Examplify is finished downloading, is should automatically open with a blue screen. Accept the license agreement by clicking the green “I Agree”.
6. Next, you will be asked to find your institution.
Type in Pepperdine University School of Law and select “Next.”
7. You will be prompted to sign in to Examplify with the same information used prior for ExamSoft. Again, your student log-in information may be found in an email sent by the Associate Director for Instructional Technology Services Hong Kha through email@example.com.
Keep in mind that since your account is registered with your Pepperdine email, you may be receiving constant email notifications on your account status and exam progress.
8. Now, you have reached the main Examplify page. This is where you may view, download and take all of the official midterm and final exams, as well as the current mock exam, that is registered under your account.
For more information on ExamSoft Examplify, such as how to take a mock exam, troubleshooting, exam features, and much more, please click here.
For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at firstname.lastname@example.org.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!
The following guide is intended to walk you through the process of taking your Fall 2020 Examinations. Please read these instructions carefully.
Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term.
You will have the ability to
“toggle” between your exam attachment, electronic notes, the Internet, and your
essay responses in ExamSoft.
Your exams will be timed. You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam. You are responsible for time-keeping if you begin the exam later than its scheduled time. If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.
For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.
Before taking your first exam, please do the following:
Take a Mock Exam – This will prevent unnecessary stress during exams
Download your Exams in Advance of your Exam Date
For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.
STARTING AND COMPLETING THE EXAM
On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.
(Please note: If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled. Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)
Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.
1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.
2. Enter the exam password that was e-mailed to you at the start of the exam. (Note: this password is case-sensitive and must be entered exactly as shown).
3. Please read and acknowledge the “Exam Notice,” which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.
4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”
5. The screen, “Please wait until instructed to start” will appear. Please disregard this statement to start your exam by clicking “Continue.”
6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”
7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.
As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.
8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.
9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.
10. Please type your answer in the space provided. There is a timer at the top of your screen.(Please note: It is your responsibility to start and end your exams on time. Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)
11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.
a. Before the time expires, you can upload your exam, as you typically do in Exam Controls as shown below.
b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for you. Please keep track of your time to ensure your exam is uploaded at the scheduled end time.
c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:
If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”
13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.” Do not close your laptop until you see this screen.
(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)
Once you see this green screen, you may click “Return to Dashboard.”
HONOR CODE STATEMENT FOR REMOTE EXAM TAKING
The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:
By checking the box
below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply
with equal force to examinations administered online. [link to the full policy]
In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:
1. to consult with any other person during an examination, unless expressly authorized by the instructor;
2. to edit overtime on an examination;
3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;
4. to take an examination for another student;
5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)
6. to intentionally and unnecessarily disturb others taking an examination;
7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;
8. to submit as one’s own work the work of another;
9. to submit for credit work that has been previously offered for credit or submitted to a journal;
10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;
11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;
12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;
In addition, it is a violation of the Honor Code
to willfully fail to fulfill the duty owed by every law student to report promptly
to the Board Chairperson or the Dean all circumstances which he or she believes
to constitute a violation of the Honor Code and to identify the person or
An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources. Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!
With exams coming up, iClicker may pose to be a beneficial study tool for your class. Saving and tracking your progress in class polls and quizzes, iClicker allows you to flag specific questions and create flashcards and practice tests.
For instructions and more information on how to use iClicker’s study tools in the iClicker Reef app, please click here to be redirected to their knowledge base document.
For more information on iClicker for students, please click here.
The servers at the School of Law will be gracefully shut down at 6 AM on Saturday 8/29/2020 ahead of the scheduled Power Maintenance at 7 AM. Power is scheduled to be restored at or before 12:00 noon. Impact to our users:
All of the systems hosted at the School of Law will be unavailable during this time period.
These systems include but are not limited to: printing, copiers, our Staff/Faculty network file storage, and our LawMail services.
Our law school-specific technology support email, email@example.com, will be unavailable during this time BUT users will still have access to the university’s HELP desk (310-506-HELP) and our lawtech.pepperdine.edu service as well as other university-hosted services which will NOT be impacted by this outage.
We will bring all services back up as soon as power is restored. Please let us know if you have any questions or concerns about this outage.
After a Zoom meeting has commenced, in most cases you may access a recording of the meeting via the Zoom Pro tool. Please follow the instructions below to view your recordings. NOTE: If you are hoping for a transcript of the recording, you may need to wait a little longer because sometimes Zoom’s transcription coding takes much longer than it takes to just make the video available.
Step 1: Navigate to your class on Courses, and click the Zoom Pro tab in the lefthand toolbar. Step 2: Click on the Cloud Recordings tab in the tabs listed on the top of the page. Step 3: Once the class recording has uploaded to the cloud, it will be available and listed in the Cloud Recordings tab. Click on the name of the course you wish to view.
Step 4: Select the play button on the left-hand option, which allows you to view the entire recorded session. The right-hand option is for audio only.
Step 5: If password protected, there will be a passcode section, and the eye icon will be crossed out.
Step 6: Note that if you click on the crossed out “eye” icon (seen above and labeled “1”) the passcode for that video will be revealed. With your cursor, select that passcode and copy it. Enter/paste the passcode for that video after selecting the play button, to be able to access the recording.