Apple Users BEWARE: DON’T Upgrade to El Capitan Yet! Not compatible with Examsoft

Support Update

I considered going with something clever for the title, like “Don’t Climb Onto El Capitan yet” or “Already on El Capitan? Jump off NOW if you want to use Examsoft” but decided to spare you the cheesy line.

Why not upgrade you ask? Because if you want to take a midterm using Examsoft, you probably won’t be able to if you are using El Capitan.

Although there was hope that Examsoft’s SofTest product would be readily compatible with Apple’s new iOS, El Capitan, Examsoft recently confirmed in a post on their website that SofTest will not support El Capitan yet.

According to Examsoft, a vulnerability was discovered in the new iOS during compatibility testing. Until this can be remedied, Examsoft will not allow student’s with El Capitan to download or install SofTest (See Examsoft’s Mac Requirements page).

If you have already upgraded, as all us obedient Apple users usually do as soon as a new update is released, you have a few options available in order to still  take your exams on SofTest.

#1. Revert back to Yosemite. Yeah its a pain, but far easier than having to hand write your essay exam in a blue book. Examsoft should release a new update soon that is officially compatible with El Capitan. We will notify the student population as soon as it is safe to upgrade to the new iOS.

#2. Check out a laptop from the library. The Law Library has laptops available for checkout at the front desk. You can use one of these to take your midterms. Please note, you must still download, install, and register SofTest on these laptops in order to download your exam files and complete your midterms. Also, availability is limited as these laptops are available on a first-come-first-serve basis only.

If you have any questions, stop by and visit us at the support desk in the Law Library. Good luck on Midterms!

Helpful Tips for Your Next Exam – #1 Close Spotify before Opening SofTest!

We wanted to make all users aware of a few tips for taking exams with Examsoft’s SofTest.

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1. Be sure to Close Spotify Before Taking an Exam – Students at other law schools have reported Examsoft issues caused by having Spotify open on their laptop when they opened SofTest. The SofTest program attempts to lock your computer into the exam environment. However, SofTest sometimes cannot properly lock down the Spotify program which can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program before you open SofTest.

2. Restart your Computer BEFORE Finals – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like SofTest. Restarting will also close installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as maddening as having your machine take forever to load your exam when you are already in a hurry, or delay uploading your answers once you have completed the test.

3. Spell-Check – This is a very handy tool during exams. However, the spell-check in SofTest doesn’t work quite the same way as spell-check in Word. First, it will not automatically visually indicate spelling errors so you won’t see the little red squiggle line under misspelled words like you would in MS Word. Second, you must actually open the spell-checker tool for it to find misspelled words. You must then go through each misspelled word, one-by-one, to find and fix each error. You can however, “change all” if you have misspelled the same word multiple times, so that could save you a few clicks. The spell-checker will also offer recommended words that you can select to replace the misspelled word with. This can be a tedious process, especially when you are pressed for time, so be sure to save several minutes at the end of your exam to go through the Spell-Check process.

spell1The tool is located in different places on PCs and Macs. On PCs the spell-checker is available by simply clicking the small “abc” icon in the toolbar above your essay. On Macs, the spell-checker is available by clicking on the “Spell” tab on the right-hand navigation menu.  For a full list of directions on how to use the spell-checker tool, please visit the Examsoft Spell Check Directions site for PC and Mac. If you don’t see the tabs or icons mentioned above, spell-check might have been disabled for your exam by the instructor.

4. Word Count – Word count is a helpful feature in SofTest and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. First, it’s not automatically available. You must locate the tool by clicking on the “Stats” tab located on the right side of the screen in SofTest. If you have used it once already during this portion of the exam, you will need to select the “Recount Essay Statistics” button to update the word count. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

For additional helpful tips from Examsoft, please visit the Exam Taker Tips page.

Good Luck on Finals!


Using Canon Copy Machines

First things first.

If you do not have any money on your personal account, you will want to log on to Wavenet to load money on to your Pepperdine ID.

Log on to to load your account with a valid Credit Card.


Before attempting to copy, or to check the amount of copies you can make, slide your ID card as shown with the bar facing right.


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Now you can click the Copy Button on the Canon Machine seen here.

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There are 2 ways you can create copies.

The first way is that if you have pages that you can load in to the feeder like so with pages face up.

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The second way, if you’re trying to copy pages out of a book, you can insert the book in to the copier.


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And ensure that the lid is closed before copying.

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At that point you can use the number pad to indicate the amount of copies you wish to make.

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After that, all you need to punch is the big Green Start Button, and you’re good to go.


As always, if you have any questions or concerns, please do not hesitate to contact the SHIELD Desk at the front desk of the Harnish Law Library or contact SOL-Information Services at 310-506-7425

Examsoft Now Compatible with Windows 10! You are now free to upgrade.

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Microsoft officially released its newest operating system, Windows 10, on July 29. This is a free upgrade for existing Windows users. Until recently, we advised against upgrading as it was not compatible with the current version of Examsoft’s SofTest product, which you will use for your exams at Pepperdine Law School. However, Examsoft has released an update to their software that makes it compatible with Windows 10. So if you feel like upgrading, you are now free to do so.

Please note that in order for Examsoft to work on your computer, you must download the most recent update of SofTest from the Examsoft website. For more information on how to update to the latest version of SofTest, please visit our SofTest update page.

If you have any concerns, please feel free to contact our Exam Taker Support Team.

Pepperdine GMAIL on your Mac Mail Client

Looking around online, there is no hard directions on how to add your Pepperdine GMAIL client to the Mac MAIL client.  So here goes.

These instructions assume you’ve already moved your Pepperdine account to the Pepperdine-branded GMAIL.  If you haven’t done that but want to do that, go to and follow the instructions there.


The first thing you need to do ensure IMAP is Enabled on your Pepperdine branded GMAIL account.

  • Click on the Gear on the Upper Right corner and Click on “Settings”

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  • Click on “Forwarding and POP/IMAP”
    • Under “IMAP Access” click on Enable IMAP

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Now your Pepperdine GMAIL can be added to your Mac Mail Client.

  • Open the Mac Mail Client
  • Under the Mail tab, click “Add Account”


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  • Click “Add Other Mail Account”

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  • Under the “Add a Mail Account” screen insert your user information.
    • Full Name: What your enter here will be how your E-mails Go out
    • Email Address: Inserted as “Your WAVNET UserID”
    • Password: Your WAVENET Passsword

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  • Click Create. You will get a warning that the “Account must be manually configured.” Click Next

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  • “Incoming Mail Server Info”
    • Ensure IMAP is Highlighted
    • Mail Server:
    • Email Address: Inserted as “Your WAVNET UserID”
    • Password: Your WAVENET Passsword
    • Click Next

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  • “Outgoing Mail Server Info”
    • Mail Server:
    • Email Address: Inserted as “Your WAVNET UserID”
    • Password: Your WAVENET Passsword
    • Click Next

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That should do it. As always, if you have any questions or concerns, you can contact SOL-Information Services at 310-506-7524

SofTest Update

As of September 15, 2015 the most current Version of SofTest for Pepperdine Law School students is:





Please verify you have the most current version as your exam may not work properly if your version is outdated.

How do I verify I have the latest version of SofTest?

To verify if you have the latest version of SofTest,Go to your institution’s ExamSoft portal: where ‘schoolname’ represents the abbreviated name for your institution. (E.g. California Bar would be calbar.) Log in at the “Exam Takers” field at the top left.


After you have logged in you will then need to click the “Gear” in the top right corner of the page and select “My Account”

You can review the latest version of SofTest from here as shown below.

If you do not have the latest version and you are told there is a newer version of SofTest available you need to update SofTest.


How do I Update SofTest?

To trigger the SofTest automatic update, first open the application on your laptop. The instructions are slightly different for users on different operating systems.

For Windows OS users, press the CTRL button and the letters ‘A’ and ‘U’ simultaneously (CTRL+AU).

For Mac OSX users, once SofTest is open, press the Command key plus the letters ‘A’ and ‘U’ simultaneously (CMND+AU).

You should get a message that requests you to accept the update similar to this:

es3Wait up to 15 minutes and then reopen SofTest and view the version number at the top of SofTest to verify that it has successfully updated.



We have a few simple steps to install and register SofTest so you can be prepared to take your upcoming exams:

1. Go to

2. Log in under ‘Exam Takers’ using your credentials. Students can access their student ID and 4-digit exam number through WaveNet in the Student Resource section under the heading, Academic History.

StudentID: {Custom.StudentID}

Password: {Custom.Passwd}

Students can also access their student ID and 4-digit exam number through Examsoft’s website. The username is typically the same as your Wavenet ID. You should have received an email containing your password, user ID, and exam number. If you cannot find this, simply reset your password and login.

To view your exam number, select the settings icon in the upper right corner of the Examsoft page, and then choose “My Account”. Your exam number will be visible under the your account settings.

3. Download SofTest and complete the installation process. Be sure to select the “SofTest Registration Instructions” drop-down tab to view your institutional registration code, which is pepperdinelaw.


Launch SofTest and register using your StudentID and password.

For FAQ and information on how to us SofTest, visit Using ExamSoft on Your Laptop



It’s a brand new world and you are going to need all the right tools to help you succeed in Law School.

One of the most important tools you’ll need is access to TWEN (an acronym for The West Education Network).

As a new student you will receive (or have already received) an email indicating how you should register your Westlaw password.

Please do this as soon as possible as this will enable you to access the TWEN system which will provide you with course information placed there by your professors.

To register:

  1. Go to
  2. Click on the “Register Your Password” graphic
  3. Complete Step 1
  4. Enter your Pepperdine email address and enter your Westlaw Password (provided in the email referenced above)
  5. Fill out your name, address, and other information
  6. Click on “Create Profile”
  7. Click on “Continue”
  8. Fill in your student profile and click “Agree”

Law School Computer Recommendations

Dell Latitude E-SeriesIf you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine University Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school. The Information Services team at Pepperdine University School of Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

Below are the minimum Computer System Recommendations:

  • Manufacturer/Model: Dell Latitude E-Series/Apple Macbook Pro or Macbook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 7 or better/OS X 10.8 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • Video Memory: 64MB graphics card or better
  • RAM: 8GB or higher
  • Hard Drive or SSD: 120GB or higher
  • Networking/WiFi adapter: 10/100/1000 Ethernet, 802.11 a/g/n/ac wireless
  • Media Drives: CD/DVD-RW, Flash Drive (32 GB), USB port
  • Battery Life: 3-6 hours
  • Warranty: 3 year parts/on-site labor
  • Protection Software: Anti-virus (Microsoft Security Essentials for PC and Sophos for Mac), Anti-adware & Anti-spyware
  • Printer: HP Black & White LaserJet

The Dell E series Latitude is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work.

The MacBook Pro with Retina Display, is the best all-around MacBook Apple now makes — unless you absolutely, positively need a built-in optical drive or Ethernet jack (both are available via external dongles or peripherals). It provides desktop-replacement-level performance, but is nearly as slim as an imagined 15-inch MacBook Air would be, even if it’s a little heavier than it looks.

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version you found on sale at Best Buy. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that crashes in the middle of the BAR!

MacBook ProThe Pepperdine University Computer Store offers generous discounts to Pepperdine University students on software and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store is open from Monday through Friday, 9:00 a.m. – 5:00 p.m. and can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University Computer Store or call Pepperdine University Tech Central at (310) 506-4811.

Alumni Email? Get your account now!

Hurray! You’ve graduated from Pepperdine University! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • Student email accounts are deleted 90 days after the student’s last enrolled semester (90 days from Graduation day).
  • Once an account is deleted/deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, lifetime email account through Pepperdine’s Alumni Association. You can find more information on how to register for an Alumni Email account at the Pepperdine Alumni website.

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address
  2. Forward your mail in Wavenet to a new email address. Note: use Internet Explorer for this step.
  3. Set up an out-of-office message in your Pepperdine Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Still Need Access to Lexis Over Your Summer Break? You Got it!

Summer Access

Nothing is changing this summer!

You’ll have the same access to Lexis Advance whether you’re working or taking classes. Your law school ID lets you access Lexis Advance all summer for:

  • Academic, professional, and non-profit research
  • All the legal content and news you have as a law student
  • Unlimited hours per week

You don’t have to register for summer access. Your law school ID will remain active all summer for the above purposes. Summer access is available from the date your spring classes end through the date your fall classes begin. Normal law school terms of service apply outside of these dates.

PLUS, for the first time Daily Research Points are available in the summer—10 points per day. But you must be opted in to LexisNexis Rewards and Daily Research Points to earn them.

Have a great summer!