Windows 7 Update Possible Problem

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The recent Microsoft update (Dec 10) has been reported as causing problems with some video drivers. There are some reports of system instability as well. At this time we are still recommending that users continue the best practice of keeping Windows auto-update enabled; however, if you’ve recently had trouble with video drivers it is recommended that you remove KB3004394.

Unconfirmed reports include problems with USB 3.0 drivers, the User Account Control (UAC) system, and Windows Defender service being disabled by the update.

Why wait for Finals? Take a MOCK EXAM with SofTest TODAY!

2014-12-04_1021 If you have recently upgraded your Mac OS X to Yosemite, then we highly recommend taking a Mock Exam with SofTest to verify the software is working properly on your laptop. Although SofTest does support the new Mac OS, we always recommend testing the software on any computer that has recently undergone an OS update, just to be sure you won’t run into any issues on exam day. It only takes a few minutes and its well worth the time to double check your system before your final exam begins.

So why wait? Test out your SofTest environment TODAY!

For directions on how to take a Mock Exam, please visit the below ExamSoft tutorials:

How to Download a Mock Exam

How to Take a Mock Exam

SofTest Update

As of December 1, 2014 the most current Version of SofTest for Pepperdine Law School students is:

Macs-

11.0.463.94470

Windows-

11.0.4284.36182

Please verify you have the most current version as your exam may not work properly if your version is outdated.

How do I verify I have the latest version of SofTest?

To verify if you have the latest version of SofTest,Go to your institution’s ExamSoft portal: http://www.examsoft.com/schoolname where ‘schoolname’ represents the abbreviated name for your institution. (E.g. California Bar would be calbar.) Log in at the “Exam Takers” field at the top left.

 

After you have logged in you will then need to click the “Gear” in the top right corner of the page and select “My Account”

You can review the latest version of SofTest from here as shown below.

If you do not have the latest version and you are told there is a newer version of SofTest available you need to update SofTest.

 

How do I Update SofTest?

To trigger the SofTest automatic update, first open the application on your laptop. The instructions are slightly different for users on different operating systems.

For Windows OS users, press the CTRL button and the letters ‘A’ and ‘U’ simultaneously (CTRL+AU).

For Mac OSX users, once SofTest is open, press the Command key plus the letters ‘A’ and ‘U’ simultaneously (CMND+AU).

You should get a message that requests you to accept the update similar to this:

es3Wait up to 15 minutes and then reopen SofTest and view the version number at the top of SofTest to verify that it has successfully updated.

es4

 

We have a few simple steps to install and register SofTest so you can be prepared to take your upcoming exams:

1. Go to www.examsoft.com/pepperdinelaw

2. Log in under ‘Exam Takers’ using your credentials.Students can access their student ID and 4-digit exam number through WaveNet in the Student Resource section under the heading, Academic History.

StudentID: {Custom.StudentID}

Password: {Custom.Passwd}

3. Download SofTest and complete the installation process. Launch SofTest and register using your StudentID and password.

For FAQ and information on how to us SofTest, visit Using ExamSoft on Your Laptop

 

Upgrading SofTest for Finals

Where has the time gone? Final examinations are right around the corner. Make sure you have version 11 of SofTest installed on your computer. To verify you have the most recent version of SofTest installed on your computer, please visit the ExamSoft website.

I used SofTest for midterm examinations. Do I need to download a new version?

Possibly. If you completed midterm examinations using SofTest, your computer should be ready for final examinations. However, if you have recently upgraded your laptop’s operating system, then you should update to the latest version of SofTest before attempting to download your final exam. As always, you should try a Mock Exam in order to verify SofTest is working properly.

How do I update SofTest to the latest version?

Even though you may be on version 11, you will want to verify that you have the most recent update to version 11. To trigger the SofTest update, first open the application on your laptop. The instructions are slightly different for users on different operating systems. For Windows OS users, press the CTRL button and the letters ‘A’ and ‘U’ simultaneously (CTRL+AU). For Mac OSX users, once SofTest is open, press the Command key plus the letters ‘A’ and ‘U’ simultaneously (CMND+AU). For more information on this, visit the Update SofTest page on the ExamSoft website.

I downloaded the new version of SofTest, but now my exam is missing?

If you downloaded your exam prior to completing the upgrade to SofTest version 11 you MUST Reverse Download the exam.  There are separate instructions for Windows users and Mac Users.

I used SofTest for examinations last semester. Do I need to download a new version?

Possibly. If you used SofTest last semester, you should already have version 11. For information on verifying which version you have, see above. However, if you are still on version 10, and SofTest failed to update by following the above ‘Update’ directions, you will need to uninstall version 10 and download version 11 by completing the following steps:

  1. Uninstall version 10 (or older) of SofTest. There are separate instructions for Windows users and Mac Users.
  2. Install  version 11 of SofTest. There are separate instructions for Windows users and Mac Users.

If you need additional support please visit www.examsoft.com/support or call 866-429-8889.

 

SofTest to Support Yosemite – Upgrade to the latest version of SofTest!

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Are you planning on using ExamSoft’s SofTest exam taking software for final exams this Fall 2014 term? Did you recently upgrade to Mac OS X 10.10, Yosemite? If you read our last post, you were hopefully waiting to install Yosemite until it is supported by ExamSoft. Remember, DO NOT download any new version of Mac OS until you have verified that it is supported by ExamSoft.

Good News, your wait is over! Yosemite is now supported by ExamSoft. You can upgrade to the newest Mac OS Yosemite starting and the new OS will be compatible with the latest version of SofTest.

Before attempting to take any exams, please verify that you have the latest SofTest version, and as always, work through a Mock Exam to ensure proper use of the software before your exams.

For more information, and to see what others are saying about this and other exciting ExamSoft announcements, please visit the ExamSoft Community.