Category: Students

As of today, Information Technology at Pepperdine Law has provided Pepperdine eduroam, a new and free Wi-Fi service that allows traveling students, staff and faculty to connect to participating eduroam Wi-Fi networks in any global location that is using a Pepperdine UserID and password.

Though providing a more secure online experience, your Wi-Fi devices will remain the same in usability and function as they do at Pepperdine’s Southern California campuses.

Please visit the Pepperdine eduroam website for instructions on how to set-up your Pepperdine eduroam profile.

If you are planning to travel any time soon and would like to use this service, or if you have any questions at all regarding Pepperdine eduroam, please feel free to contact Information Services at [email protected] or (310) 506-7425.

You may have heard of this software because of the update on March 6, 2019 that allowed all Faculty and Staff accounts to now be protected by SecureConnect. But what exactly is it?

SecureConnect powered by DUO is a new and efficient way to protect your Pepperdine account from hackers. The software adds an extra step to your log-in process by requiring you to connect a personal device in addition to your password. As a multi-factor authentication service, SecureConnect ensures identity confirmation.

In terms of your personal device, you may use Apple or Android smartphones or tablets as your device factors, with landline or mobile voice/text as backup factors.

To enroll, reconfigure your authentication devices or visit the FAQ page, please click here or on the link below. https://community.pepperdine.edu/it/security/tools/secureconnect/

For video instructions on setting up your account and using your SecureConnect with VPN, CAS and/or remote access, click the link below. https://www.youtube.com/playlist?list=PL48SLDvzVCiiP8kjNBxcgJAuNIlLYkGWa

Enrolling benefits include but are not limited to:

• Protect University data, personal payroll and benefit information, and private student information in case your password is phished or stolen.
• Extend your University password expiration for three years.
• Flexible and quick to use with any smartphone or tablet.
• Use phone numbers, text messages, or DUO generated passcodes, whether online or offline, as backup to a smartphone or tablet.

Have you ever wished you could just have all your email from a particular gmail account arrive in another email account? Or maybe you’re planning a trip and you want folks to understand that you’re not available during that time you’re away?

You should take a look at setting up email forwarding and/or an out of office message.

The below contents were pulled from Google Support as well as a couple of helpful YouTube links that you may find helpful in setting up your forwarding and out of office messages.

The easiest way is to do this on your computer — we recommend the Chrome browser but you can do it Explorer, Edge, and Firefox

Here are some step by step instructions:

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Forwarding Function

Forwarding: https://support.google.com/mail/answer/10957?hl=en
Video: https://www.youtube.com/watch?v=DpHes_HgPaA

Turn on automatic forwarding

1. On your computer, open Gmail using the account you want to forward messages from. You can only forward messages for a single Gmail address, and not an email group or alias.
2. In the top right, click Settings .
3. Click Settings.
4. Click the Forwarding and POP/IMAP tab.
5. In the “Forwarding” section, click Add a forwarding address.
6. Enter the email address you want to forward messages to.
7. Click Next  Proceed  OK.
8. A verification message will be sent to that address. Click the verification link in that message.
9. Go back to the settings page for the Gmail account you want to forward messages from, and refresh your browser.
10. Click the Forwarding and POP/IMAP tab.
11. In the “Forwarding” section, select Forward a copy of incoming mail to.
12. Choose what you want to happen with the Gmail copy of your emails. We recommend Keep Gmail’s copy in the Inbox.
13. At the bottom of the page, click Save Changes.

Turn off automatic forwarding

1. On your computer, open Gmail using the account you want to stop forwarding messages from.
2. In the top right, click Settings .
3. Click Settings.
4. Click the Forwarding and POP/IMAP tab.
5. In the “Forwarding” section, click Disable forwarding.
6. At the bottom, click Save Changes.

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Auto Reply Function

For Auto reply (also called Out of Office or Vacation Responder):https://support.google.com/mail/answer/10957?hl=en

Video (also includes canned responses): https://www.youtube.com/watch?v=2S9mHs3NaQ8
Turn your vacation reply on or off

Set up your vacation reply

1. On your computer, open Gmail.
2. In the top right, click Settings   Settings.
3. Scroll down to the “Vacation responder” section.
4. Select Vacation responder on.
5. Fill in the date range, subject, and message.
6. Under your message, check the box if you only want your contacts to see your vacation reply.
7. At the bottom of the page, click Save Changes.

Note: If you have a Gmail signature, it will be shown at the bottom of your vacation response.

Turn off your vacation reply

When your vacation reply is on, you’ll see a banner across the top of your inbox that shows the subject of your vacation response.

To turn off your vacation response, click End now.

When your vacation reply is sent

Your vacation reply starts at 12:00 AM on the start date and ends at 11:59 PM on the end date, unless you end it earlier.

In most cases, your vacation response is only sent to people the first time they message you.

Here are the times someone may see your vacation response more than once:

• If the same person contacts you again after four days and your vacation reply is still on, they’ll see your vacation response again.
• Your vacation response starts over each time you edit it. If someone gets your initial vacation response, then emails you again after you’ve edited your response, they’ll see your new response.
• If you use Gmail through your work, school, or other organization, you can choose whether your response is sent to everyone or only people in your organization.

Note: Messages sent to your spam folder and messages addressed to a mailing list you subscribe to won’t get your vacation response.

All students can print to all Sharp copiers in public areas at any of the Pepperdine Southern California campuses (click here to learn about print credit for students at school of law). Print accounting and print charges are managed by the University, allowing the charges to go to your Pepperdine ID card’s linked Waves Cash Global account.

The University has a process for refunds from the Waves Cash Global system. Note that you can also spend the Waves Cash Global funds by using your Pepperdine ID card in a campus cafeteria or on the copier/printer system.

If there has been an issue and you would like to request a refund, you must complete this IT reimbursement request form. This must be done through the University’s cashier’s office within 90 days of graduation to avoid  expiration, and must also abide by the five dollar minimum refund requirement.

After submitting the online form linked above, you will receive notification of availability and should then visit the cashier’s office in Malibu to pick up your refund. The Malibu cashier’s office is responsible for issuing any refund under $300, and is open Monday-Friday 8am-3pm. Any refund over $300 will be issued via a check within 2-3 weeks.

For more information, please visit the Waves Cash Web Deposit FAQ site.