Faculty

Windows 10 MAC Address Randomization! DON’T DO IT!

Some of you may have heard of this really cool option in Windows 10 to randomize your MAC address for security purposes.  However, the Pepperdine Wireless authenticates your machines based on your MAC address, so if you have it on or accidentally turned it on, you will not be able to connect reliably if at all to the Wireless at Pepperdine.

 

To turn Random Hadware Addresses off

1.)  Click on Network Settings

2.) Click on manage Wi-Fi settings

 

screen1

3.)If you don’t see Random hardware addresses, congratulations, your hardware doesn’t support Random hardware addresses. Otherwise ensure that “Use random hardware addresses” are turned off.

Gmail is Here to Stay – Top 3 Tips to Make Your Transition Easier

2016-02-19_0901

Well it’s official, everyone is getting moved onto the Gmail train by next fall. For some of you, this may be welcome news. However, for those of you who had grown rather comfortable with the Outlook Exchange system, we’ve put together a few tips and settings that will help ease your transition.

First, login to Gmail through Wavenet. You can also go to Gmail.com, enter your Pepperdine Gmail address, and it will re-direct you to the Pepperdine authentication system.

  1. Start Using Chrome as Your Primary Browser – Gmail is a Google product and Chrome is a Google product, so it should come as no surprise they work much better together than non-Google browsers such as Firefox or Safari. If you aren’t on Chrome already, we recommend switching to Chrome before you switch to Gmail.
  2. Turn off “Conversation View”

Some people love this setting that groups all emails with the same topic title into one conversation view, so it looks like one email instead of the 20 it actually contains. This is a great way to keep track of all emails from one conversation especially when there are multiple people on an email and some “reply all” while others only reply. However, considering the conversation is also kept in a thread if you scroll down inside your email, it’s not entirely necessary. Plus it can get very confusing for people who are used to the Outlook format where each email is separate. To turn it off, click on 2016-02-19_1303the “Settings” button in the upper-right corner of your webpage inbox, (it looks like a tiny gear icon) and then choose “Conversation View Off” 2016-02-19_1304

 

1.a) While you’re there, you might want to also select the check-box for “Enable Undo Send”, it’s 2 rows down from Conversation View. The Undo Send feature allows you to recall a message up to 30 seconds after you’ve sent it, just in case you realize right after hitting the send button that oops, you forgot to include that spreadsheet that was the entire point of the email. Whatever the reason, you can pull it right back and fix the error.

3. Turn on Desktop Notifications

While you’re in the Settings, go ahead and turn on Desktop Notifications by selecting the radial button next to “New mail notifications on”. It’s only 3 rows down from Undo Send and this will give you that nice little popup email alert you are used to from Outlook.

2016-02-19_1320

4. Enable some Labs

While still in settings, scroll up to the top of the page where all the blue lettered tabs are and select the “Labs” tab. From here you can browse and enable a variety of Labs. Google has put together a list of particularly helpful labs you can choose from. These are essentially add-on features designed to make your experience more customizable and hopefully more enjoyable. You can browse and select which ones are right for you. We highly recommend enabling the 3 labs listed below.

  1. Google Calendar Gadget: allows you to view all the upcoming appointments on your calendar, right from within your Inbox. You can click on any calendar item to open up your Google Calendar and see further details for the appointment.
  2. Preview Pane: This gives you that nice Vertical Split and preview pane you are so used to from Outlook. You can now scroll through and preview emails without actually having to open them, just like you did in Outlook (or maybe you didn’t use that in Outlook, in which case you won’t need this feature).
  3. Right Side Chat: This allows all your chat contacts to show up on the right side so they don’t compete for space with your Calendar gadget you just enabled. If you don’t like chat, you can turn off chat completely by selecting the “Chat” tab next to the “Labs” tab and then choose, “Chat Off”.

Personally, I love chat. This feature allows you to open up quick, live chat, voice, or video conversation with anyone at your organization.

Additionally, Gmail’s impressive search capabilities make it much easier to find emails than it was in Outlook.

Although not everything will work the same way in Gmail as it did in Outlook, you can customize a variety of things to be similar to features you are familiar with from Outlook. The above settings should make your move to Gmail a little easier.

As for frequently asked questions, the answer is usually, YES, Gmail can do almost everything you did in Outlook, it just might look a little different.

There are ways to enable delegates to access your account or calendar under the Accounts tab. Plus, now you can share documents via Drive which has LIMITLESS storage capacity! You can create a Signature for your emails under the General Settings tab, as well as turn on an automatic Vacation Responder, just like in Outlook.

Labels are the equivalent of Outlook Folders and Stars are Gmail’s version of Outlook’s Flagging system. If you have any questions, you can either Google the answer on Google Search, or contact us at support@law.pepperdine.edu.

Finally, all of the Google Suite (and sweet) tools are available by clicking the small tile icon in the upper right corner of your inbox. 2016-02-19_1351

Welcome to your new Google experience and enjoy using Gmail’s unlimited storage!

Windows 7 Update Possible Problem

windows_explorer_has_stopped_working

The recent Microsoft update (Dec 10) has been reported as causing problems with some video drivers. There are some reports of system instability as well. At this time we are still recommending that users continue the best practice of keeping Windows auto-update enabled; however, if you’ve recently had trouble with video drivers it is recommended that you remove KB3004394.

Unconfirmed reports include problems with USB 3.0 drivers, the User Account Control (UAC) system, and Windows Defender service being disabled by the update.

Spamfilter at Pepperdine

Spam is every bit the reality in our email inboxes as the junkmail that comes in our postboxes; though often more obnoxious and potentially more dangerous. The University has made great improvements in the last few years to protect users from spam.

If you suspect that you’ve missed a message because it was blocked by the spamfilter, or if you’d like to customize the features of the anti-spam services here at Pepperdine, log in to spamfilter.pepperdine.edu. Provided by a company called Sophos, this system will allow you to retrieve any messages that might have been incorrectly labeled as spam as well as manually add email addresses that you wish to allow to email you, by-passing the filter, or block from sending you email.

Additionally, University Information Technology provides a list of Frequently Asked Questions with answers. However you may wish to review all their help files concerning spam to educate yourself fully.

Finally, Microsoft Outlook also has Spam/Junk E-mail controls. Here’s an excellent overview video (approx. 6mins):

Telephone Conference Calls

unlimited_conferencingWe have a new Telephone Conferencing system here at the School of Law provided by Unlimited Conferencing. They have a very helpful FAQ for moderators.

Please use our Service Request Form and select schedule teleconference and we will handle all the setup details for you.

The process of starting a conference call is as simple as dialing a phone number and entering a conference PIN. If you need further help or have more specific questions that are not addressed in the FAQ, we are more than happy to assist you.

Voicemail Services

B0019P 0044Most folks do not know that there is a very useful web-interface for managing their voicemail settings at Pepperdine. No need to deal with confusing phone push button menus, you can do it all through the convenience of your web-browser!

The official name for this service is the Cisco Personal Communications Assistant. Click on that fancy sounding name and login with your Pepperdine username and password.

The number one question from users: How do I change my voicemail password?

But I’m sure you’ll have other questions as well, so check out the FAQs provided.

Kronos 7: Timekeeping at Pepperdine

Have you figured out how to use Kronos 7 yet? Perhaps you’re still struggling with the basics of getting around and entering your information correctly. Here are a few resources which you might find helpful.

First, a video introduction to Kronos 7:

The video is helpful, but still limited. So here are some recommended help-guides for more in-depth and user-specific reference (students and adjuncts take special note):

Support for Kronos is provided by the Payroll Department at (310) 506-4636 or check out their Finance and Payroll FAQs.

Please note that while Google Chrome and newer versions of Microsoft Internet Explorer are fine browsers, Kronos still works best in Mozilla Firefox. Whatever browser you use, be sure it is up to date and that you have the most recent Java patches installed for the best experience possible.

Law Office Tech — Wireless Scanner from Fujitsu

I have long been a fan of getting the right tool for the job and if it’s a scanner, it better be the right scanner.  Several years ago after nearly two decades of working with all kinds of flatbed, handheld, upright, and enterprise network scanners, I was introduced to the (now discontinued) Fujitsu ScanSnap S1500.  After implementing it here at the School of Law for the Dean’s office, we found that others had similar needs and now a number of offices have this amazing time-saving device.

Fujitsu iX100

Fujitsu iX100

I recently saw a lawyer’s review of Fujitsu’s latest wireless mobile scanner, the ScanSnap iX100.  Since this is a family of products I have years of positive personal experience with, I am pleased to share this review in hopes that others will find similar success and efficiency through what I believe to be a powerful tool.

I’m no shill for Fujitsu, though I have had great success with scanners, printers, and computers from this company.  I believe Fujitusu is possibly one of the greatest scanner manufacturers and anyone looking for a reliable scanner will find their products to be very reliable if not excellent.  Additionally, it’s important to note that I don’t get a benefit in any way from anyone in promoting this product or any product.

The review (http://www.paperlesschase.com/fujitsu-ix100-scanner-review/) 

Setting Up WiFi and Printing

ios7Did you get a new electronic device or computer recently?

Don’t forget to setup your Wireless Network Access and your Printing Services.

Internet: Wireless Network Access-

  1. Open a web browser on your device (Firefox, Internet Explorer, Safari, etc.) and visit any web page. You will be redirected to the WavesConnect website for your location.
  2. Read and agree to the Computer and Network Responsible Use Policy.
  3. Click “Start” next to the heading of “Current Students, Faculty and Staff.”
  4. Enter your NetworkID and password. That’s your short username, typically, first initial and last name ie John Doe = jdoe
  5. Select “Student” or “Faculty/Staff” from the drop down menu.
  6. Click “Register.”
  7. Wait for the progress bar to complete or reboot your computer.
  8. Registration is now complete. You must register your computer or device annually.

Printing-

Information on Printing via your Computer can be found at this link.

Printing via your Computer

Don’t Nuke Your iPhone

iOS Wave hoax advertisement

The image has been blurred to avoid perpetuation of the hoax.

PSA

You may see an advertisement about a new feature for iOS 8 called Wave. Please disregard this ad. You cannot charge your iOS device via your microwave. While the ad may look convincing, it did not come from Apple.

The launch of a new operating system, whether Android or iOS, provides opportunists a chance to mislead unwary consumers. With modern editing tools, it is easy to convince people that fake ads originate from the claimed source – in this case Apple. While it is possible the ad was simply a prank, it is also just as possible it is malicious in nature, and there will be very real consequences for those who unwittingly destroy their phones. Please do not use your microwave to charge your iPhone. Always be wary when ads like this come out. Check for substantiation from trusted sources, and particularly on the brand’s web page.

For those of you currently using iOS 8, please continue to enjoy the real features of the upgrade, while safely avoiding hoaxes like Wave.