Windows 7 Update Possible Problem


The recent Microsoft update (Dec 10) has been reported as causing problems with some video drivers. There are some reports of system instability as well. At this time we are still recommending that users continue the best practice of keeping Windows auto-update enabled; however, if you’ve recently had trouble with video drivers it is recommended that you remove KB3004394.

Unconfirmed reports include problems with USB 3.0 drivers, the User Account Control (UAC) system, and Windows Defender service being disabled by the update.

Spamfilter at Pepperdine

Spam is every bit the reality in our email inboxes as the junkmail that comes in our postboxes; though often more obnoxious and potentially more dangerous. The University has made great improvements in the last few years to protect users from spam.

If you suspect that you’ve missed a message because it was blocked by the spamfilter, or if you’d like to customize the features of the anti-spam services here at Pepperdine, log in to spamfilter.pepperdine.edu. Provided by a company called Sophos, this system will allow you to retrieve any messages that might have been incorrectly labeled as spam as well as manually add email addresses that you wish to allow to email you, by-passing the filter, or block from sending you email.

Additionally, University Information Technology provides a list of Frequently Asked Questions with answers. However you may wish to review all their help files concerning spam to educate yourself fully.

Finally, Microsoft Outlook also has Spam/Junk E-mail controls. Here’s an excellent overview video (approx. 6mins):

Telephone Conference Calls

unlimited_conferencingWe have a new Telephone Conferencing system here at the School of Law provided by Unlimited Conferencing. They have a very helpful FAQ for moderators.

Please use our Service Request Form and select schedule teleconference and we will handle all the setup details for you.

The process of starting a conference call is as simple as dialing a phone number and entering a conference PIN. If you need further help or have more specific questions that are not addressed in the FAQ, we are more than happy to assist you.

Voicemail Services

B0019P 0044Most folks do not know that there is a very useful web-interface for managing their voicemail settings at Pepperdine. No need to deal with confusing phone push button menus, you can do it all through the convenience of your web-browser!

The official name for this service is the Cisco Personal Communications Assistant. Click on that fancy sounding name and login with your Pepperdine username and password.

The number one question from users: How do I change my voicemail password?

But I’m sure you’ll have other questions as well, so check out the FAQs provided.

Kronos 7: Timekeeping at Pepperdine

Have you figured out how to use Kronos 7 yet? Perhaps you’re still struggling with the basics of getting around and entering your information correctly. Here are a few resources which you might find helpful.

First, a video introduction to Kronos 7:

The video is helpful, but still limited. So here are some recommended help-guides for more in-depth and user-specific reference (students and adjuncts take special note):

Support for Kronos is provided by the Payroll Department at (310) 506-4636 or check out their Finance and Payroll FAQs.

Please note that while Google Chrome and newer versions of Microsoft Internet Explorer are fine browsers, Kronos still works best in Mozilla Firefox. Whatever browser you use, be sure it is up to date and that you have the most recent Java patches installed for the best experience possible.

Law Office Tech — Wireless Scanner from Fujitsu

I have long been a fan of getting the right tool for the job and if it’s a scanner, it better be the right scanner.  Several years ago after nearly two decades of working with all kinds of flatbed, handheld, upright, and enterprise network scanners, I was introduced to the (now discontinued) Fujitsu ScanSnap S1500.  After implementing it here at the School of Law for the Dean’s office, we found that others had similar needs and now a number of offices have this amazing time-saving device.

Fujitsu iX100

Fujitsu iX100

I recently saw a lawyer’s review of Fujitsu’s latest wireless mobile scanner, the ScanSnap iX100.  Since this is a family of products I have years of positive personal experience with, I am pleased to share this review in hopes that others will find similar success and efficiency through what I believe to be a powerful tool.

I’m no shill for Fujitsu, though I have had great success with scanners, printers, and computers from this company.  I believe Fujitusu is possibly one of the greatest scanner manufacturers and anyone looking for a reliable scanner will find their products to be very reliable if not excellent.  Additionally, it’s important to note that I don’t get a benefit in any way from anyone in promoting this product or any product.

The review (http://www.paperlesschase.com/fujitsu-ix100-scanner-review/) 

Setting Up WiFi and Printing

ios7Did you get a new electronic device or computer recently?

Don’t forget to setup your Wireless Network Access and your Printing Services.

Internet: Wireless Network Access-

  1. Open a web browser on your device (Firefox, Internet Explorer, Safari, etc.) and visit any web page. You will be redirected to the WavesConnect website for your location.
  2. Read and agree to the Computer and Network Responsible Use Policy.
  3. Click “Start” next to the heading of “Current Students, Faculty and Staff.”
  4. Enter your NetworkID and password. That’s your short username, typically, first initial and last name ie John Doe = jdoe
  5. Select “Student” or “Faculty/Staff” from the drop down menu.
  6. Click “Register.”
  7. Wait for the progress bar to complete or reboot your computer.
  8. Registration is now complete. You must register your computer or device annually.


Information on Printing via your Computer can be found at this link.

Printing via your Computer

Don’t Nuke Your iPhone

iOS Wave hoax advertisement

The image has been blurred to avoid perpetuation of the hoax.


You may see an advertisement about a new feature for iOS 8 called Wave. Please disregard this ad. You cannot charge your iOS device via your microwave. While the ad may look convincing, it did not come from Apple.

The launch of a new operating system, whether Android or iOS, provides opportunists a chance to mislead unwary consumers. With modern editing tools, it is easy to convince people that fake ads originate from the claimed source – in this case Apple. While it is possible the ad was simply a prank, it is also just as possible it is malicious in nature, and there will be very real consequences for those who unwittingly destroy their phones. Please do not use your microwave to charge your iPhone. Always be wary when ads like this come out. Check for substantiation from trusted sources, and particularly on the brand’s web page.

For those of you currently using iOS 8, please continue to enjoy the real features of the upgrade, while safely avoiding hoaxes like Wave.

Backup Your Data Right Now

Since I’m passing on good material from other blogs, here’s another. Legal Geekery has a great post entitled Backup Your Computer Right Now. He recommends SugarSync. If you want a personal service, I’d recommend Mozy or DropBox (which I personally use).

Most law students take all of their notes and compile their outlines on laptop computers. However, it seems few law students bother backing up their data. Without backing up, law students are gambling with all of that irreplaceable data. Some people back their data up using a thumb drive which they then keep in their laptop bag. This is insufficient. If you keep your backup data in the same place as your laptop, they could both get stolen or ruined at the same time. Not backing up your data? You’re playing Russian roulette with your data and most likely your grades. Don’t do it.

We recommend that you do more than just use a digital backup.  You should also print out your outlines periodically and yes, USE A SERVICE.

But you don’t need to go out and get your own service. Here at Pepperdine we offer UNLIMITED online storage available anywhere by using your Pepperdine Google Drive. You can access it from google.pepperdine.edu


More info on Google Drive as well as all the Pepperdine Google Services can be found here: http://community.pepperdine.edu/it/tools/storage/googledrive.htm

Wifi Update for Law School




As of August 8, 2014, University IT has updated the School of Law WiFi system to improve speed and increase capacity.

This recent upgrade is significant but it won’t solve problems that some of our friends bring into the building.  We still need to understand that when we set our phone or other device as a WiFi hotspot, we could cancel out portions of the building’s enterprise WiFi by broadcasting on the same “channel”.  This device has now become a “ROGUE”!

Our three biggest challenges that only you can help with:

1. Rogue access points: If you have a cellular wifi hotspot, that hotspot will “step” on our building’s infrastructure WiFi network and create service-related problems for users connected to area building access points.

rogue access pont

2. Single Band Wifi: Many laptops and other devices have only single-band wifi capabilities.  A better solution is “dual-band” wifi (essentially wifi that includes “a” in the list of wifi types … e.g. 802.11a, b, g, n, ac).  The option of dual bands gives a sophisticated wifi network management system the opportunity to better balance demands on the wifi network.  Pepperdine has a system that will do this balancing but most of our user community does not have dual band wifi.  A USB wifi radio with dual band may help our users connect more reliably and with better overall service.  See the symbol at the top of this post and study it closely.  You want a wifi device with the “a” or better yet “ac” designation in the wifi certification of whatever you may purchase. Nearly all newer systems support “a” or “ac” but it’s worth asking your sales person if you’re buying something new — “ac” is the latest and best option today.

3. Turn them off: A radical and likely very unpopular approach is to turn off devices you switch-off-400x400are not using.  This may be a significant inconvenience to many users but if you switch additional devices “off” that will immediately free up space on the wifi network for other users.  Please note that “airplane mode” will not disable wifi.

Thank you for your patience and cooperation.