Category: About Us

  • Security: Protect Your Laptop and Yourself!

    sophosbadgeViruses, worms, ad-ware and spyware, and theft, are examples of SEVERE risks to your computer in a public, networked environment. You MUST PERFORM THE STEPS LISTED BELOW if you wish to use your computer at Pepperdine or you could face repercussions including loss of network access, data loss, and system failure.

    1. Maintain up-to-date virus protection software on your computer. The University’s IT department supports Sophos for faculty and staff. For students, University IT recommends Microsoft Defender (no cost) for Windows and Sophos AntiVirus for Macs (home version, no cost).
    2. Regularly install all Critical Updates from http://update.microsoft.com. You should begin checking Microsoft Update constantly, starting now. You can also configure your Windows computer to check automatically for updates every time you connect to the Internet.
    3. Keep your browser up to date! A great browser-based tool for checking how current your web-related tools are is Qualys Browser Check.
    4. Keep your computer’s operating system and office products up-to-date
    5. Do not install peer-to-peer file-sharing software or other high-risk programs. Attempt to eliminate any programs that might already be installed by running a spyware/adware removal product such as Spybot Search & Destroy or Ad-aware.
    6. Buy and use a computer security cable for your computer to lock it down when it is not attended. (Alarm-equipped cables are NOT recommended.) We highly recommend that you NEVER leave your belongings alone, especially in quiet areas like the Law Library, as the School of Law is open to the public. Kensington has a website that will help you find a security cable that was made for your laptop. Note that there are currently at least three different kinds of security cable ports on laptops today so you’ll want to pay attention and select the one that fits your laptop. (Pepperdine Caruso Law does not endorse or recommend Kensington locking cables to the exclusion of other  similar solutions, however we have had very positive experience with Kensington security cables for over two decades and find that their products are reliable).
    7. Do not click on links in unsolicited email messages.
    8. Do not open an email attachment unless you are expecting it or have checked with the sender.

  • Color Printing and Copies the Harnish Law Library

    The Harnish Law Library maintains two copiers that will print in either color or black and white.  This service is for Pepperdine users only.

    Price per color impression is $0.35.  This means if you print a color document that is duplexed (printed on both sides) you will be charged $0.70 for that piece of paper (if there’s color on both sides).

    Note that if you choose to print a document that has some pages that are black and white and some that contain color, each black and white page will be charged at $0.06/impression (side of a page of paper) and the color impressions (sides of a page) will be charged at $0.35 each.  Yep, it’s a kinda smart system.

    To access this color copier using your laptop or other device please go to THIS PAGE for detailed instructions.

    Shared Account Users: For instructions on how to print documents from a personal computer using a shared account, please review this guide.

    Information on School of Law provided print credit to School of Law students is HERE.

    To do a quick color (or B&W) print job:

    1. Make sure your document is in PDF format
    2. Make sure you have money on your ID Card (to add or to check go here) — If you don’t have funds on your account (separate from the law school printing account) you can’t print anything.
    3. Using your Chrome browser go to https://print.pepperdine.edu/
    4. You will need to login to this page with you Wavenet credentials
    5. Then click on the Web Print option on the left hand list of options then click on Submit a Job
    6. Follow the prompts (pick FindmeColor or FindmeBW)  Note that the charge for color is $0.35 per impression (but only for the pages with COLOR on them, pages with black and white are charged at $0.06)
    7. Select your number of copies (that’s your only option on this page – at this point this service does not support duplexing, or stapling)
    8. Upload your file — or drag it to the designated area on the screen.
    9. You will need to go to the copier to Release the job
    10. At the copier, login using your Wavenet credentials
    11. Select your print job from the list and release it

    To Make a Copy

    1. Make sure you have money on your ID Card (to add or to check go here) — If you don’t have funds on your account (separate from the law school printing account) you can’t copy anything.
    2. At the copier, login using your Wavenet credentials
    3. Select Device Functions
    4. Select Copy
    5. Follow the normal prompts as you make your copies
    6. NOTE: This system absolutely will NOT allow you to go beyond your available funds in your account (see #1 above to check your balance).  For this reason, you may get logged off immediately after you do your first copy job. To learn how to ensure that you don’t get logged off do a “Job Build” to avoid needing to log in for each successive copy job you want to do.

  • Print and Copy Services at Caruso Law

    To send a print job start here: print.pepperdine.edu

    To setup your printing go here for complete instructions.

    Color Printing is $0.35 per side of a page 

    Black and White Printing is $0.06 per side of a page

    Print accounting and print charges are managed by the University.  

    Charges go to your Pepperdine ID card’s linked Waves Cash Global account.

    You cannot print if you do not have funds on deposit in your Waves Cash Global account.*

    *Students at Caruso Law start each term with a print credit.

    Pepperdine University has multi-function devices (MFDs) from Sharp (you can still call them copiers but they’re much more).  You will find two such MFDs in the public area of the Harnish Law Library at Caruso Law.  Additionally, there is another MFD in the Career Development Office.

    Students, Faculty, and Staff can print, scan, or copy on the MFDs using an account associated with their Pepperdine ID cards.  Students buy copy and print credit here:   https://get.cbord.com/pepperdine/full/prelogin.php 

    All enrolled students can print to all Sharp MFDs in public areas at any of the Pepperdine Southern California campuses (click here to learn about print credit for students enrolled at Caruso Law).   Printing in color or black and white is possible and a document with a mix of color and black and white pages will only incur the higher cost for color on the pages where there is color.

    Typically, print jobs are sent via the web using a web-browser interface.  In nearly all circumstances, your document that you want to print must be in PDF format.

    You transfer/upload your PDF file to the print.pepperdine.edu site and select your parameters (number of copies, etc.).  If you want to print in color, you want to select a “findmecolor” solution (see more information here) or “findmebw” for black and white.

    Then once the document is uploaded, you go to the copier nearest you — Caruso Law? go to Harnish Law Library and see the copiers not too far from the Public Services Desk.

    “Tap” your ID card or type in your Wavenet credentials (there’s a slide-out keyboard stored under the copier’s screen), select the print job you want to “release” and you have your document!

  • Caruso School of Law Information Services

    • To reach Information Services (IS), the Caruso Law technology support group, you may email [email protected] or call 310-506-7425, Monday through Friday, 8:00 AM to 5:00 PM. If you need assistance over the weekend, please leave us an email or voicemail and our team will reach out to you in the order your message was received on the following business day. 
    • Classroom Support: There is a phone installed in every classroom that will automatically call the extension 7425 number when picked up. There is no need to dial.
    • Lawtech.pepperdine.edu is the Caruso Law technology support site that includes announcements and help articles for law students, faculty, and staff.
    • Zoom: If you are having issues accessing class recordings via Courses please make sure to “Sign in” to zoom.pepperdine.edu  before trying to watch a Zoom recording. You only need to do this if you are having trouble accessing any class Zoom recordings within Courses. Here is some additional Zoom troubleshooting information. 
    • Examplify support, please take a mock exam at least 2 days before your first exam. If you have any issues, please contact our IS team immediately.

    —

  • About Us

    Meet the staff of the Information Services department at Caruso School of Law!

    Phil Bohl

    Assistant Dean, Information Services

    Dean Bohl is our Assistant Dean of Information Services here at CSOL. He is originally from a small family farm in southeast Nebraska. After graduating from law school in the early 90’s, he practiced VERY briefly as an attorney (with a perfect record of wins in court — one motion made, one granted!). Joining the team at Caruso was one of his best decisions ever. What can be better than working with great people serving a great mission? Bohl leads the Information Services team, represents Caruso before various university groups on technology-related issues, and serves as an unofficial mover, janitor, and tech guy depending upon the day and the need. Outside of work, he enjoys making sawdust as much as possible.

    David Dickens

    Director of Information Services Operations

    Mr. David Dickens is our Director of Operations for Technology here at CSOL. The two main areas of his work concern computer technology and audio-visual. In addition, when people have the tech and equipment they need but do not know how to use it to its full potential, David likes to train people to use their tech effectively.

    David was originally a Seaver student who “never achieved escape velocity,” as he worked for various church departments, communications, business, and central IT at Pepperdine before he was recruited by Phil to work at Caruso. Originally, he applied to Pepperdine as a religion major, and became a music major.

    His day-to-day consists of trying to keep up with what is coming next in academic computing and instructional technology. Day to day, there’s a lot of troubleshooting, responding to people’s needs, and keeping the ball rolling. His favorite part of his job is being able to help people achieve their goals. Outside of work, he enjoys “nerdy pursuits of all kinds,” including books, music, video games, board games, and reading his favorite authors (Jean Wolfe, Frank Herbert, J.R.R. Tolkien, and more.)

    Gilbert Marquez

    Manager of Server Administration

    Mr. Gilbert Marquez is our Manager of System Administration at CSOL. Originally, he was brought to this position through the 2011 United States v. Scheinberg case.

    Gil’s day to day activities include providing timely, effective, and practical technology to the CSOL community. His favorite part of his job (besides getting paid), is working for the best department at the law school! Outside of work, he enjoys leisure weekends with his wife, as well as playing with his dogs… and raking in pots.

    Seth Hackett

    Instructional Technologist

    Mr. Seth Hackett is the Instructional Technologist at CSOL: the interface between the law school faculty and the Information Services team. Seth came to the IS department from the Straus Institute, where he worked in admissions, recruitment, and faculty support for over five years.

    His day-to-day consists of technological troubleshooting and training for various staff and faculty. His favorite parts of his job are getting to know all the faculty and staff at the law school, and having the opportunity to solve many different problems every day. Outside of work, Seth writes songs, sings, and plays guitar. He’s also a gamer, enjoying online games of all types, board games, and tabletop role-playing.

    Hong Kha

    Director of Learning Systems and Strategic Analytics

    Ms. Hong Kha is our Director of Learning Systems and Strategic Analytics for the IS team at Caruso. She ensures that all the learning technology are working and helps faculty and students with their instructional tech-related questions and problems. She enjoys thinking creatively about how learning can be administered best in the classrooms through tech and combines her educational skills with her technology skills to serve CSOL.

    Her day-to-day work includes trouble-shooting whatever comes her way, usually accompanied by a dose of “chaos and madness” when tech concerns flare up quickly. Her favorite part of her job is the people, as she has gotten to know many of the IS staff well. Outside of work, she enjoys watercoloring!

  • Just Tap! Print/Copy with your ID Card

    If you need to print or copy using the public access copiers at Pepperdine University, just tap your University ID card on the designated area on the printer to log-in and start printing.

    For a video demonstration, click here!

    For more information on printing and copy services, click here!

  • Spamfilter at Pepperdine

    Spam is every bit the reality in our email inboxes as the junk mail that comes in our postboxes; though often more obnoxious and potentially more dangerous. The University has made great improvements in the last few years to protect users from spam.

    If you suspect that you’ve missed a message because it was blocked by the spamfilter, or if you’d like to customize the features of the anti-spam services here at Pepperdine, log in to spamfilter.pepperdine.edu. Provided by a company called Sophos, this system will allow you to retrieve any messages that might have been incorrectly labeled as spam as well as manually add email addresses that you wish to allow to email you, by-passing the filter, or block from sending you email.

    Additionally, University Information Technology provides a list of Frequently Asked Questions with answers. However you may wish to review all their help files concerning spam to educate yourself fully.

  • Using Canned Responses in Gmail for multiple signatures

    Did you know that Gmail will support multiple signature files?

    This can come in handy when you are working with different teams or are responding to messages from a prospective employer.

    You may need to put different information in your signature (block of text at the end of your email message) based upon the person or group with whom you are corresponding.

    This is actually not in the signature functionality, it’s really kind of a cheat.  You employ the “Canned Responses” feature.  It works pretty well but you will be limited to using this in your web browser (Chrome, Firefox, Safari, Internet Explorer, Edge).

     

    Setting up and using Canned Responses:

    First, enable the Canned Responses feature

    1. Go to your Gmail Settings (gear icon upper right hand of the Gmail screen).
    2. Click on Settings.
    3. Select the Advanced tab at the top of the Settings screen
    4. Scroll down to Canned Responses (Templates)
    5. Select the Enable radio button.
    6. At the bottom of the page, click Save Changes.

    Next, create a canned response (alternate signature)

    1. Compose an email message. This is just to create your canned response, you won’t be sending this message.
    2. Leave the To field blank (filled automatically with the recipient’s email address).
    3. Leave the Subject field blank (filled automatically with a reply to the recipient’s subject).
    4. At the bottom of your compose window – bottom right of the screen — there are three vertical dots these dots are the “More Options” button. Click here
    5. Select Canned Responses.
    6. Click New canned response.
    7. Enter an appropriate name for the response; e.g., “Signature A” to use for certain messages where you want this signature at the bottom of your messages.
    8. Click OK.
    9. Enter the wording for the canned response.
    10. Click Save.

    Use a canned response (alternate signature) in a new message

    1. Compose an email message.
    2. Fill in the To field
    3. Fill in the Subject
    4. Type out your message, then hit return a few times to create a space for your canned response text
    5. Click on the “More Options” symbol (three vertical dots) in the lower right of your editing window.
    6. Select Canned Responses.
    7. Click on the Canned Response (alternate signature) you want and it will be inserted

     

     

    (This content was adapted from materials at: https://google.oit.ncsu.edu/core/gmail/canned-response/)

  • Kronos 7: Timekeeping at Pepperdine

    Have you figured out how to use Kronos 7 yet? Perhaps you’re still struggling with the basics of getting around and entering your information correctly. Here are a few resources which you might find helpful.

    First, a video introduction to Kronos 7:

    https://www.youtube.com/watch?v=OnE8Lydm-qk

    The video is helpful, but still limited. So here are some recommended help-guides for more in-depth and user-specific reference (students and adjuncts take special note):

    Support for Kronos is provided by the Payroll Department at (310) 506-4636 or check out their Finance and Payroll FAQs.

    Please note that while Google Chrome and newer versions of Microsoft Internet Explorer are fine browsers, Kronos still works best in Mozilla Firefox. Whatever browser you use, be sure it is up to date and that you have the most recent Java patches installed for the best experience possible.

  • Forgot Your Password? MyID Reset

    The MyID PIN Reset outlines the process for resetting a forgotten password via MyID:

    1. Go to: https://myid.pepperdine.edu

    2. Click Option 2: Click “Set/Reset Password”
    3. Enter your NetworkID.
    4. Type the letters displayed in the picture.
    5. Select the check box (to allow PIN text message)

    6. Click “Request PIN”

    7. You will receive a confirmation message, click “Close”
    myid38. Retrieve the PIN from your alternate email or mobile phone. Enter it here and click “Validate”
    myid49. Enter your new password twice and click “Reset Password”
    *Please Note: If your password does not meet our complexity requirements, you will see a red X next to the issues that need to be fixed.myid5
    10. Password reset was successful. Please close your browser.
    myid6Password Tip: Don’t Get Locked Out!
    Update passwords you stored on your mobile devices, too!

  • Free and Discounted Software for Students: Microsoft, Adobe and Windows

    Being a Pepperdine student has a variety of perks, ocean view, Olympic swimming pool, close access to the beach, and now either free or discounted access to software such as Microsoft Office 365 and Adobe Creative Cloud.

    Microsoft Office 365

    As a Pepperdine student, you can sign up for free access to Microsoft Office 365 and earn access to Microsoft Office tools like Word, PowerPoint, and Excel. Simply go to the Microsoft online store and enter your Pepperdine email address, then follow the prompts to set up your free account and that’s it! Simply download the Desktop apps to your computer and you will be writing in style in no time.

    Adobe Creative Cloud

    With your Pepperdine student email, you can download Adobe Creative Cloud and earn access to software like Acrobat PDF, Photoshop, InDesign and more for $19.99/month instead of the standard payment of $52.99/month. To purchase the subscription, visit their website for more information.

    For more information on student discounts provided to you, please click here to be redirected to Tech Central’s page. Thanks for being a Pepperdine Law student and we hope you enjoy your free and discounted software with an ocean view.

  • Panopto: Class Recording

    Interested in recording your class? Panopto is Pepperdine University’s lecture capture system integrated into Courses by Sakai and will archive your course session recordings for up to five years.

    Courses hosts the Panopto features which are automatically linked with Zoom’s recording features when accessed through Courses’ Zoom Pro Tool.

    If you plan on recording your class more than once a semester, you can easily set this up through Zoom Recording.  The recordings you save with Zoom will be automatically saved to Panopto. Zoom recordings will only save videos for six months so Panopto acts as an automatic backup that saves videos where they can be accessed for much longer.

    Videos can also be recorded and edited within Panopto. There are different recording options, such as:

    • Audio– all recordings capture audio by default
    • PowerPoint– records the presentation slides you show on the class computer by default
    • Video– available for classrooms with cameras, records the front of the room only
    • Primary Screen– records any applications you use on the class computer, such as  Documents, Web pages, Excel Files, Courses pages, etc.

    For more specific informational videos on Panopto, please refer to the links under the “Faculty” heading of this page. If you have questions or assistance please reach out to us via [email protected] and a member of the Information Services team will be glad to assist you.

  • Pepperdine Passwords and Password Managers

    True or False: It is against Pepperdine policy to reuse your Pepperdine password for any other web service.

    It’s true, it is against Pepperdine policy to reuse your MyID password for other accounts or sites.

    When you reuse your Pepperdine MyID password on Internet sites or accounts, you are making yourself vulnerable to attacks on your Pepperdine account, finances, grades, and more. In 2011 alone, millions of passwords were stolen from Internet sites like Sony Entertainment and Gawker. In 2012, more than 6 million LinkedIn passwords were compromised.

    If you use the same password over many sites, the security of your password is only as good as the security of each individual website you use that password. And if one site is compromised, your entire web presence is compromised. Your author actually uses a different 20 digit passphrase for every single website he uses and its actually quite easy to manage using a Password Manager.

    Password Managers

    A password manager is a software program that securely stores many passwords and IDs with the goal of making multiple passwords easier to access and use. A password manager can be very helpful to people who have lots of passwords. Read more about password managers here.

    http://community.pepperdine.edu/it/security/password/passmgrs.htm

    If that seems like too much work, its probably because it is, but that all depends on how you value your security. Strong passwords take a hacker with lots of computing power a very long time to guess. And if all your passwords are different, having your password compromised on LinkedIn just means that you only have to change that password and not have to worry about your Pepperdine account, Bank account, or whatever password that you may also be using that password on.

    If the thieves find a connection to Pepperdine, they will use your account to send spam or attack your identity. This has already happened at Pepperdine!

  • Pepperdine Google Suite

    Welcome to the incredibly usefully and incessantly expanding world of Google! Here, you will learn about some of the relevant Google Apps that may help you throughout not only your education career, but also your future life.

    You can access Google Apps through your @pepperdine.edu account. For more information on accessing your personal account, please visit the Community page by clicking here. Google Apps includes the following components: Gmail, Sheets, Calendar, Sites, Google Drive (formerly Google Docs), Hangouts, Groups, Contacts, and many more. To learn more about these components and how they will be useful to you at Pepperdine Caruso School of Law, please watch the video at the bottom of the page.

    Google Drive

    Google Drive is a very useful tool that can be accessed anytime, from anywhere, via the internet or the Google Drive App. Some of the feature of Google Drive allow you to:

    1. Share files with people, such as meeting minutes, class notes, and task lists
    2. Collaborate on conference presentations with colleagues
    3. Edit student papers with in-text comments
    4. Backup files (you can never have too many copies!)
    5. Work from home without the need of Remote Desktop or your Work Computer
    6. And more…..

    You can even use Google Drive to create and share documents, spreadsheets, and presentations online. Although Google Drive has its own applications, you can download the Google files to your desktop and they will open in Microsoft Word, Excel, and PowerPoint. Collaborate on projects without the hassle of emailing files and version tracking. Multiple Users can edit the Google files at the same time, without conflict. Revisions are saved automatically and Google Drive has a revision tracking feature so you can see what changes were made, when.

    Google Drive can also be used as an online repository for all of your important school-related documents. These documents can then be accessed from any computer with Internet access at any time.

    GOOGLE DRIVE NOTE:  The Google Drive service allows up to 50gb of storage (combined storage encompasses all Google Suite modules including your Pepperdine email account).

    Our friends at University IT have put up some helpful guide information. Check it out today.

    Here’s another great article on Google drive with helpful video. Anson Alexander has done great work to make the product accessible to new users–very thorough.

    Google Docs

    Google Docs is the informal predecessor of Google Drive, if you will. Google Docs allows you to create documents from scratch or from pre-set templates as well as sort your already created documents.

    Through Templates, folks at Pepperdine using Google Apps can now share private templates for presentations, documents (like stationary or departmental memos) and spreadsheets. We now have our own private template gallery. Anything you make in Google Docs (or import into Docs from Word, etc) can be offered as a template, shared and rated by the Pepperdine community.

    If you’ve never used Templates before in Google Docs, here’s a link to their help page: Google Help: Google Docs Templates

    Google Docs has also upped their collaboration tools through quick and easy comments that can be placed on selected portions of a document. If you’ve been staying out of the Cloud, there are some real incentives to get in now.

    Google Sheets

    Google Sheets is a free online spreadsheet tool that is similar to Microsoft Excel. This tool has fewer formatting features that its software-based counterpart, but can be accessed from any computer with Internet access. You can also share spreadsheets with others and save the spreadsheet as multiple file formats including (but not limited to) XLS, PDF, and HTML.

    Google Slides

    Google Slides is a free, online presentation tool that you can use to create, edit, present, and share slideshows. It is very similar to Microsoft PowerPoint, with fewer formatting features. Much like most other Google Apps, Google Slides allows you to collaborate on slideshow presentation with unlimited users.

    Google Calendar

    Google Calendar is Google’s scheduling calendar service that can assist you with time-management through easy organization and helpful reminders. This is nothing short of the most open and configurable calendar offering available today. And while there is a wealth of things you might never do, it never feels like that power gets in the way. If you just want to login and check your appointments and type in new ones you can do that. If you want to go a step farther and have it email you a daily appointment list, that’s available. If you want your cell phone to alert you, that’s just another click away.

    Google Chat

    Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging to topic-based workstream collaboration, Chat makes it easy to get work done where the conversation is happening.  For more information on Google Chat, click here.

    Google Sites

    Google Sites is a free and easy way to create and share webpages as well as a nice place to brainstorm and manage projects. Its an easy basic wiki with almost no ramp-up time needed due to no real training being required. Just decide a name for your knowledge base and go. To learn more about Google Sites, click here.

  • Login to Panopto with your WaveNet Credentials

    If you’ve ever had to miss class before, then you may have asked the professor to have the session recorded via Panopto. You then received a viewing link to view the recording and all you had to do was click on the link and Presto! the recording appeared. Only one small issue with that… a little thing called “security”.

    In an effort to ensure a more secure environment for all class recordings, the Panopto service has now moved to an online authentication that prompts you to log into the service with your Pepperdine WaveNet credentials.

    This means that when you get a viewing link now, you may have to “login” before you can view the session. This is super easy as long as you have a current Pepperdine network ID. All you have to do is follow the 3 steps listed below to login and “Viola” you’re watching your riveting class recording in no time!

    1. Select the drop-down menu for the “Sign-in using” box.

     

     

     

     

     

     

     

     

     

     

    2. Choose the “Pepperdine Network ID” option.

     

     

     

     

     

     

     

     

     

     

     

    3. Then choose “Sign In” and sign in through the Pepperdine Portal to be connected.

  • Install the LiveSafe App today!

     

     

     

    Go ahead and take a moment to go to the Apple App Store or Google Play Store and download the LiveSafe app onto your mobile device.

    The “LiveSafe” app is designed to improve communication between our University community members and Public Safety, and allows for faster emergency response in distress situations.  The app is free and available to all members of our community: students, faculty, staff, parents, visitors, and friends.

    Through LiveSafe, you can submit information and chat with Public Safety in both emergency and non-emergency situations, and you can look out for your friends and loved ones by watching them get to their destination safely with SafeWalk. If you need a medical or security escort on the Malibu campus or a ride back to the Malibu campus, you can call Public Safety using the SafeRide feature.  When you submit a tip, you can attach a photo, video clip, or audio clip, and you can submit all of this information anonymously if you choose.  And, when you use LiveSafe to call 911 or contact Public Safety in an emergency, the app can track your location, which helps first responders know exactly where help is needed.

    We’ve also loaded critical information resources into the app, so you now have emergency response information and contact information for key University services at your fingertips anytime, anywhere—even internationally.[i]

    Here’s how you can get the app:

    1. Open Google Play or the Apple App Store on your phone. Search for “LiveSafe” and download the option with the blue shield.
    2. Tap “Sign up.” Fill in your profile information and create a password.  (You are welcome to use your personal, non-Pepperdine e-mail address. We suggest that you do not use the same username and password as you use for the Pepperdine Central Authentication Server.)
    3. “Pepperdine University” may pop-up if you are close to the campus. If so, tap “Yes.” Otherwise tap “Change” to select “Pepperdine University” as your institution.

    [i]  Most of the app’s features will work internationally, so long as you have a Wi-Fi or cellular data connection.  You will still be able to submit tips and information to Public Safety, and you will be able to utilize the SafeWalk feature.  However, the “Call 911” option is programmed for US emergency dispatch only and will not automatically route to local first responders. In an emergency situation overseas, it will be important to dial the correct 911-equivalent number for your location. You can find this information at http://travel.state.gov.

    [Above text pulled from http://emergency.pepperdine.edu/livesafe/ on 8/15/2017]

  • Change Your Password

    Login Form Image

    You’ve probably seen or heard of the myriad of recent news headlines where popular organizations like Twitter or Evernote have been hacked. These organizations assure us that our data is not compromised, and advise us to change our passwords or they promptly change our passwords for us to reduce the amount of damage a hacker can do. There is often more to the story, and even passwords we think are quite clever may be cracked with relative ease. The blog Ars Technica featured a couple of stories recently about passwords, which I recommend you read. There are a few examples of presumably safe passwords that were cracked with relative ease. The first article described how a blog editor managed to crack passwords with some basic tools, and can be found here. The second is a follow-up article, where the consulting hackers took a shot at the same list. You can view that one here. They are both fairly detailed but I encourage you to read all the way to the end.

    There is a convenient graphic that illustrates the complexity of certain passwords, which I also encourage you to read. It can be found here.

    Safe passwords are hard(er) to crack. You cannot rely on a website to properly encrypt your password, as we have seen in the news so often lately. Password managers can be a useful tool to generate random passwords for you, if you are concerned you cannot come up with a good password. The downside is that these passwords will be nearly impossible to remember, which then requires a master password that you can remember. There are a number of password applications out there, KeePass and LastPass among the more popular options. Which one you choose is up to you. Be sure to look for apps for your chosen smartphone as well, so you can be safe from whatever device you are using.

    Our own Julie Tausend also recently wrote a post on information security. In it, you’ll find links to university services and policies that can be useful to you in securing your information. You can also go straight to the source for passwords and other types of security at community.pepperdine.edu/it/security.

    Be safe out there, and be sure to CHANGE YOUR PASSWORDS!

  • MyID Password Reset Errors

    The Password Reset- Error Messages includes screenshots of various error messages that may be seen in MyID when attempting to reset a password.

    Note that the https://myid.pepperdine.edu website provides some additional resources, including a link to verify/update your MyID profile, a link which can be used to change a known password, and a short training video.

    1. The user’s profile information is blank.

    myid7

    2. The user doesn’t recognize the email or phone number that the PIN was sent to.
    myid8

    3. The system doesn’t recognize the user.
    myid9

    Note: All of these messages direct you to go to: https://myid.pepperdine.edu/help

    This URL will:

    • Link to our new Password Reset Request Form.
    • Generate a help desk ticket for Anytime Support.
    • Anytime Support (the Password Reset Group), will help people update their profiles.