Note that the https://myid.pepperdine.edu website provides some additional resources, including a link to verify/update your MyID profile, a link which can be used to change a known password, and a short training video.
1. The user’s profile information is blank.
Note: All of these messages direct you to go to: https://myid.pepperdine.edu/help
This URL will:
- Link to our new Password Reset Request Form.
- Generate a help desk ticket for Anytime Support.
- Anytime Support (the Password Reset Group), will help people update their profiles.