Author: Hong Kha

  • How to clean your screen (without damaging it!)

    When cleaning your electronic screens, it is very important to use the correct solutions to avoid damaging the screen.

    No ammonia based cleaners should be used on electronics. This includes general purpose cleaners, glass/window cleaners, multipurpose cleaners, etc. These sprays are too abrasive and will wear down the protective coating on your screen.

    1. Turn off your monitor completely.
    2. Wipe down your screen with a microfiber cloth.
    3. If needed, spray your cloth with screen-cleaner fluid (there is cleaner made specifically for this purpose) or a gentle solution of distilled water and distilled white vinegar, then wipe down the screen.

    Never spray the electronics/screen directly. Always apply cleaning agent to soft/microfiber cloth and then wipe the surface with the cloth.

    See this article on ways to clean your electronics using household items.

    Cleaning the LCD Panel:
    CAUTION: Isopropyl alcohol is a flammable liquid. Never spray or pour any liquid directly on the LCD panel.

    1. Apply the cleaning solution to the microfiber cloth (DO NOT spray the cleaning solution directly on the LCD panel).
    2. Wipe the LCD screen gently with a soft, dry cloth.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • How to Remove Security Settings from Zoom Recordings

    If students cannot open a Zoom recording, you may need to change your permission settings and update the security settings on that file. Below is a guide on how to accomplish this task by examining both the security settings. To view a video on how to remove the permission, please click here.

    The last step will also cover share settings, for the event that you may want to make the recording public, or restrict it with further detail, such as a unique password for access, as so forth.

    1. First, log into the https://pepperdine.zoom.us site and sign in with your Pepperdine NetworkID and password.

    2. On the left menu go to “Settings”.

    3. In “Settings”, look at the main part of the screen. Near the top, there are a few choices tabs. Select the tab called “Recordings”.

    4. From there scroll down the recordings settings to where the security settings are. Make sure that you have those set to “off” and that they appear “gray” in color. If they are “blue” and switched to the right, they are mistakenly “on”. Click the button to select them off. This should allow student access to the file.

    5. Now, to ensure student access, or to otherwise manage permissions for a recording that is already existing, you can check the share settings for a file by navigating to the recordings button. From there, you can find recordings of your meetings and edit their permissions individually. To do this, click the “Share” button next to the recording you shared with your students. Make sure that the permission is “blue”/”on” and set to “Publicly”. Your students should then be able to view the recording.

    More for Faculty Zoom users

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Updating your Voicemail Pin

    Below is a quick tutorial on how to reset your voicemail pin for the Pepperdine telephone system.

    1. To update your pin on a Cisco telephone, first visit the following link: https://voicemail.pepperdine.edu/ciscopca/home.do. Enter your NetworkID and password to login.

    2. Click on Messaging Assistant.

    3. On the navigation tool bar, navigate to Passwords.

    4. Then, select Change Pin.

    5. Click the Save button at the bottom of the screen.

    6. Click the Log Out button on the upper right hand corner of the screen to log out of the software. Your pin should now be updated accordingly.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Disabling the Waiting Room feature in Zoom

    The Waiting Room feature allows the host to control when a participant joins the meeting. However, if the Waiting Room option is enabled, re-admitting student who lose connection or enter the session late may be a hassle, and join before host will not work for that meeting.

    Please follow these instructions to disable the Waiting Room feature for your sessions:

    1. Sign in to your account at pepperdine.zoom.us

    2. Click Settings on the lefthand side, and then select the Meeting tab.

    3. Navigate to the Waiting Room option under the Meetings tab and verify that it is not selected. To deselect, click the blue button until it shifts positions and turns grey to show that you have deselected the setting.

    More for Faculty Zoom users

    For more information and/or assistance, please contact [email protected] or call Pepperdine University IT support at 310-506-HELP (4357).

  • Where to find Zoom recordings

    After setting up your meeting, you may choose to record your class for saving or distribution purposes after the session is completed. For a guide on how to record in zoom, check out: Two Ways to Record in Zoom (PDF)

    Furthermore, see Pepperdine’s Zoom Guide for more information on Zoom meetings.

    • Recordings on the Cloud are saved in your Zoom account.
    • Recordings on your computer are saved in your Documents folder in the Zoom subfolder.
    • Recording folders are named for the date and time of recording, the meeting number, and the meeting name. 

    To view a recording in the Cloud

    1. Go to the zoom web portal and click on the “Recordings” tab in your left tool bar.
    2. Your recordings will be listed under the Cloud Recordings tab.

    If your meeting has just finished, the recording may still be processing, and you will need to wait for the “processing recording” signal to disappear before viewing and sharing.

    • By clicking on the title of your class, you will receive three recording options to download/share: Audio and video, just audio, or a transcript.
    • By clicking on the “share” icon on the right of the page, you can copy the link to your clipboard, meaning you can paste the link directly into an email or other distributive platform.

    You will receive a dialogue box that will allow you to change sharing settings:

    To view a recording on your computer

    1. Navigate to your computer’s Documents folder and open the Zoom folder
    2. find the meeting you would like to view; the meeting title will be “double-click-to-convert-01”
    3. Double click the file and zoom will convert the file.
    4. When conversion is done, the double_click_to_convert_0X file will be replaced by three files:
      • audio_only – an M4A file
      • playback – an M3U file with video and audio
      • zoom_0 – an MP4 file with video and audio
    5. Play the files in a media player. 
    6. If you want to share the recording, you’ll have to save the file and share it manually. 

    For more about accessing your local recordings and changing the recording location, see Local Recording in the Zoom Help Center.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Two ways to record during a Zoom session

    Please note that you can start recording your meeting/class after you start the session. If you want to setup recording as an automated feature you can do that as well, even after you have setup the meeting link.

    Below is the information on how to start a recording DURING your class session. There are two options. One is for the professor/host and one is for the attendee/student.

    Recording a Zoom session: Downloadable PDF

    Host (professor) manages recordings

    1. As the faculty member hosting the meeting you have the option to record your Zoom session to the
      cloud or locally to your computer.
    2. We recommend you record to the cloud as it is easier to track and manage through Zoom’s web
      interface.
    3. There are two ways to access your recordings.
      • The first way is to use the link Zoom emails you after your session has ended.
      • The second way is to log back into your Zoom profile at http://pepperdine.zoom.us and click on Recordings menu on the left as shown in the image below.
      i. Then click on Cloud Recordings
      ii. Locate the session you want to share and click on the share button.

    4. Select “Only authenticated users can view; Signed-in users in my account” and then “save”

    5. You can choose if you would like to allow viewers to download the link by clicking the slider to blue for yes or gray for no.

    6. Click on the Copy To Clipboard button will copy the information that is the grey box labeled “Recording Link Information”. You can then copy all of that information into an email for students.

    Students manage their own recordings

    1. Student participants should request for their professor’s permission to record the session either via email prior to the Zoom sessions or privately to the professor in the Zoom Chat feature.

    2. As the host you need to allow for each student individually to record the session. Participants have the option to save to their Zoom cloud account or on their computer. 

    From the Chat tool move your mouse to the right of a student’s name and you will see the Mute and More button appear. Click on More.

    3. Then click on the Allow Record button

    4. You will now notice the red record dot appear at the top left of the screen. Please note that this will appear for everyone in the session.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Taking Attendance in Zoom

    For your Zoom class, you may take attendance any way that you would like. There are two ways we would recommend:

    Screenshot

    Ensure that you meeting view is in “gallery view” by clicking the gallery view icon in the top right corner of your screen.

    This will switch you from speaker view, and allow you to see all participants in the class at once.

    On the gallery view page, simply take a screenshot of your computer screen.

    For Macs: press Command+Shift+4 and drag your cursor to encompass the entire screen.

    For PC: hit the PrtScn (Print Screen) button on your keyboard, which will automatically take a picture fo your current screen.

    The photo will save to your computer and you may check it later when noting attendance.

    Name List in Chat Box

    Alternatively, you can ask students to type their names into the chat box.

    Instruct students to locate the “Chat” icon in the bottom toolbar to bring up the chat box and type their name in the box.

    Once everyone has typed in their names, click the three dots beside the file icon, and click “save chat” to save the list of names for your records.

    You will be able to access the record in your files later.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Office hours in Zoom

    To hold office hours in Zoom, please follow the directions below.

    Scheduling Office Hours via Waiting Room

    1. Begin scheduling a meeting through Zoom like you would for a class. Log in to your Zoom account, select “schedule meeting” and proceed to fill out the date and duration of your regular office hours. Ensure that registration is unchecked.

    By selecting “Personal Meeting ID”, you can access a personal meeting room permanently reserved for you. This link will never change, and you can edit it to personalize the URL. Once a participant has access to your PMI, they may join in at any time the link is being used. For Office Hours, the Waiting Room feature will require those with access to your PMI to wait until individually admitted to your meeting room.

    2. Under meeting options, ensure that “Enable waiting room” is checked.

    3. On the left-hand side, click “settings” and then “In Meeting (Advanced)”

    4. Scroll down and enable Waiting Room. If you would like, click the pencil icon to customize the waiting room message. This will allow you to customize the message students in a waiting room will see when they join.

    Moving forward, you will need to admit “waiting” participants into your room so that they may participate.

    Admitting students into your waiting room

    To manage the waiting room, click “Manage Participants.”

    In the “Participants” window, click the corresponding option adjacent to the participant’s name to admit or remove participants on a single basis.

    Alternatively, to admit all participants currently in the waiting room, click “Admit all.”

    Finally, to message all users who are currently in the waiting room, click “Message.” 

    Linking Office Hours to Google Calendar

    1. Save your scheduled office hours meeting, and click the Google Calendar icon that pops up after saving.

    2. This will allow you to save the office hours to your own calendar, and also share the link to students via email, which can add directly to their google calendars as well.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Zoom Student Basics: Compatible Equipment and Connection Requirements

    Zoom is a video conferencing product that all Pepperdine students and faculty are licensed to use. This site is great for joining or hosting meetings, workspaces and webinars–whether it be for attending a remote class lecture or creating a personal audio/video chat.

    To access Zoom, enter the URL https://pepperdine.zoom.us/ or click on the link provided.

    In terms of compatible equipment, Zoom is compatible with basic i3 Windows 10 and Mac OS X with Mac OS 10.10 and higher. You may use Zoom with an integrated web cam and built-in audio system, or with any mid-range webcam and USB headset. A good approach is to standardize using a USB headset as this will avoid a number of variables that can cause problems for your audio functionality. There is no need to spend a lot of money for very good functionality. We have had great success with Logitech, Sennheiser, and Plantronics brands that range from around $20 up to around $50.

    A minimum link of 2 mb (download) is recommended for Zoom usage, yet 600k is a functional minimum. To test your link speed, please visit speedtest.net or click on the link provided.

    For tips on how to maximize your remote internet experience, please click here.

    TEST your Zoom setup using Zoom’s test meeting.

    To view a quick infographic guide for Zoom Meetings, please click here.

    Please click here for more on Zoom for Students.

  • Student request for Zoom recording

    Students have the ability to record their online classes through zoom, if granted permission by the professor.

    Alternatively, the student may email the professor before the class begins to obtain approval ahead of time.

    A video with these instructions can be found at the bottom of this page.

    Obtaining recording access:

    Step 1: Join your class session and ensure your audio and visual settings are set up correctly for the class.

    Step 2: If you click on the recording icon in the bottom toolbar, a dialogue box will appear that indicates that you must request permission from the host (your professor) before you can record.

    Step 3: To obtain permission, locate the chat box on the bottom toolbar.

    Step 4: Make sure to format the “To” section to a direct message to your professor. This way you may send the request privately in the chat room.

    Step 5: Request the recording by sending a private message.

    Step 6: Once recording access has been approved by the host, you will receive a notification bar in the top right corner informing you that you may begin recording.

    Starting and saving your class recording:

    Step 1: Once you have obtained permission, click the recording icon in the bottom toolbar. This will begin recording, and you have “pause” and “stop” recording options in the bottom toolbar and top left toolbar.

    Step 2: Once the class is finished, stop the recording and leave the meeting via the “leave meeting” box in the bottom right corner.

    Step 3: Once you leave the meeting, a box will pop up notifying you that the zoom recording is being converted into viewable format.

    Step 4: Once the recording has been converted, a “save recording” box will appear. Choose “choose a new location” from the drop-down menu.

    Step 5: Save the recording in a folder you can access again later. It may be helpful to create a zoom folder specifically for zoom class recordings.

    Please click here for more on Zoom for Students.

  • CSOL Faculty Zoom User Guide

    Zoom is an online meeting platform that can be used for holding classes online. Here, you will learn how to set up your Zoom classroom link as well as how to access the session. To view the guide in PDF format, please click here.

    This blog article covers the items below:

    • Schedule a Zoom class meeting link
    • Start a meeting
    • Manage participants
    • Share screen
    • Breakout groups

    Schedule a Zoom class meeting link (for faculty)

    1. Go to the Zoom website at http://pepperdine.zoom.us
    2. Click “Sign In.”

    You will then be directed to the Pepperdine Central Authentication Page.

    3. Login using your WaveNet username and password. (The same credentials you use for getting your Pepperdine email and WaveNet)

    4. Once logged in, click on “Meetings” on the lefthand menu.

    5. Select “Schedule a New Meeting.”

    Now, you may proceed to fill out the information for your meeting.

    6. To the right of “Topic”, fill out your course name. (It is important to include your own last name and your section, if applicable; this information will allow students to easily find your course.)

    7. At the middle of the page, find “When” and select or type in the date and start time of your class. If your start time isn’t in the drop down, pick an earlier time.

    For duration, select the estimated duration of your class. Note that it is better to go a few minutes over your estimated class time than under… Zoom also gives you a 40 minute grace period beyond your stated duration to ensure that you will have plenty of time before the session ends.

    8. Find the “Video” section. Set your “Host” and your “Participants” video settings to “Off”.

    9. Just below the Video section, locate the “Audio” settings. Set to “Computer Audio”.

    10. Scrolling down further, you will find “Meeting Options”.

    • Select: Mute Participants upon entry,
    • Enable waiting room
    • Only authenticated users can join

    11. Click “Save” at the bottom of the screen.

    12. At this point, copy the meeting link and paste it in an email along with the course name. Please send to this email [email protected].

    Starting your meeting:

    1. To join your meeting when the time and date comes, simply browse to “pepperdine.zoom.us”.

    2. On this page, login as before (see step 1).

    3. Lastly, click on “Start” to begin the class.

    Additional Information:

    Manage Participants

    To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.

    Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.

    Share Screen

    To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.

    This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.

    You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.

    After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.

    See a quick video to better understand how to share your screen.

    Breakout Groups

    One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.

    Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.

    It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.

    To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.

    This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.

    There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.

  • Gmail Filtering

    This post will explain how to create rules within your Gmail to filter incoming emails; for more gmail information see google’s page:
    How To Create Rules to Filter Your Email

    1. Click on the down arrow by your search bar

    2. Fill out the information for which emails you would like to be filtered, then click “create filter”

    3. Next, choose what function you would like the filter to do; you can create a custom label in settings to tag the email, place the email in a subcategory such as social or updates, and more. Then, click “create filter” again

    Note: When you create a filter to forward messages, only new messages will be affected. ​Additionally, when someone replies to a message you’ve filtered, the reply will only be filtered if it meets the same search criteria. 

    Alternatively, you may choose an already existing email to serve as a template for what you would like to filter in the future:

    1. First, click the checkbox next to the email you want.

    2. Second, click “more” (the three gray dots)

    3. Select “filter messages like these” and then proceed to fill out the filter information in the same way as the previous filter tutorial.

    Another option is grouping emails by conversation:

    1. In the top right of your email, click “settings”

    2. Scroll down to the bottom of the settings page to the “Conversation View” section. Select “conversation view on” to group messages.

    3. At the bottom of the page, click “save changes”

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • iClicker Basics

    iClicker is a polling software for use in a classroom or seminar setting.

    iClicker is a responsive teaching and learning tool that incorporates clickers, mobile phone clicker usage, GPS attendance, polling/quizzing, and study guides.

    To create an account, visit the iClicker website and select “create an account” in the upper right of the page.

    iClicker

    iClicker provides real-time feedback from students, and promotes active learning.

    With iClicker, a toolbar floats above instructor content and allows the instructor to ask multiple choice, short answer, numeric and target questions on the fly. Instructors do not input the text of questions into the clicker system ahead of time.

    NOTE: If you as an instructor have existing TurningPoint questions, you can continue to use the PowerPoint slides, although you may want to remove the bar graph.

    For more information on iClicker for students, please click here.

    For more information on iClicker for faculty, please click here.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Anonymous Grading in Courses

    • This article outlines how to engage anonymous grading in Courses, using Turnitin. For more information on Turnitin at Pepperdine, see Pepperdine’s Turnitin Policy.
    • Anonymous grading allows instructors to review content uploaded into an assignment without knowing which student submitted a particular document. This feature can be useful in ensuring that everyone is graded in an unbiased manner.

    *Make sure to provide students with instructions not to use their name in their document, i.e. the document name and body of the written text should not contain student information.

    Creating your assignment:

    Step 1: Click on the “Assignments” tab on the far left column. Then click “Add” under the assignments tab in the top left of your screen to start a new assignment post. Title your assignment and proceed with filling out the options for your assignment.

    Step 2: Select “Use Turnitin”.

    Step 3: Select “Anonymous grading” from the grading scale section checklist.

    Step 4: Post your assignment.

    Step 5: Confirm that your document is correct then select “post” again.


    Viewing submissions

    Step 1: Back under the assignments tab, click “Grade”, located under the title of your assignment.

    Step 2: Select a student’s paper. You should not be able to see a name in the title.

    Step 3: Click on the document, located under “submitted attachments”. The document should open with regular instructor access.

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Google Drive: Tips & Best Practices

    Google drive is an efficient platform for housing documents, but more than that, it provides a number of features to help keep organized– here’s an overview:

    • Upload files and folders
    • Share files and folders
    • Set permission levels
    • Search/sort files and folders
    • Collaborate on docs
    • Track version history 

    Helpful Features in Google Drive:

    1. Your document is automatically updated and saved every time you make changes to it online, and you can access it through any browser.
    2. Make sharing work publicly simple. Want to share your document, presentation, or spreadsheet with the world? Just click file > publish to the web, and you’ll get a public link that you can share with anyone and everyone. Make sure to understand the difference between MyDrive and shared drives.
    3. The Save to Google Drive Chrome extension lets you save documents, images, audio, videos, and more straight from a web page to the Google Drive folder of your choice. (A good alternative to full-page screenshots)
    4. By choosing to get email updates on any changes to your document, you will be notified of any changes (edits, comments, etc.)  to a group document directly to your email without logging in to the drive itself.
    5. Automatically upload and store files via Google’s Backup and Sync from your computer so you can access them from any other device with Google Drive. A great way to make one of those extra copies of your data that you really should have.

    What not to save to Google Drive:

    • Any information that is classified or restricted may not be uploaded to Google Drive.

    For more questions, check out Drive Basics for training and FAQs

    Or, check out Pepperdine’s Google Drive learning center

  • Update Operating Systems for Examplify

    A big thank you to the students who paid attention to our note about not updating your MacOS to Catalina at the beginning of Fall 2019 semester until further notice. That notice releasing the OS update hold came out in the blog entitled, “Examplify is NOT compatible with Mac OS lower than 10.13 (High Sierra, Catalina)” posted on November 4, 2019.

    With finals upon us, please make sure your operating system is not out of date. Mac users, you must have an operating system with High Sierra (OS 10.13) or higher. You can even update to the latest version – Catalina (10.15.1) Here are some links from Apple where you can learn more:

    If you are a Windows user, I haven’t forgotten you. Please make sure to upgrade your operating system to Windows 10. Microsoft will no longer support Windows 7 in January 2020. Check out Pepperdine’s Student Discounts page if you need to purchase Windows 10. 

    If investing in tech isn’t something you were expecting this holiday then perhaps making a Christmas gift request for a new computer is the way to go. Here’s a page we put together on computer requirements to help you select the best computer for law school. 

    Please note that when you registered your computer onto the university network, you agreed to the usage policy that states: “Actively maintain the security of personally-owned and University-assigned computers.” This includes keeping your OS updated. 

    One last thing: Pepperdine IT is here to help if you have any tech issues. We may not be able to fix your computer all the time but we can help troubleshoot and make recommendations– just don’t wait until the last minute. 

    Good luck on your exams!

  • Law School Email Signature Update

    Information Services is happy to announce an improved system for email signatures at the Pepperdine Caruso Law School (yes, remember that it’s now Caruso!). This new stationery system will be effective starting Nov. 26. We ask all members of staff and faculty to abide by the instructions listed in this article to ensure a sense of uniform professionalism and consistent brand identity.

    Please make sure to scroll to the bottom of the page to utilize our 50th anniversary email signature!

    Again, the informational instruction page link is here: https://community.pepperdine.edu/imc/resources/style-guide/email-signatures/

    If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Examplify Features: Numbering

    Note the tool kit at the top of the essay response box which allows for different text formatting; for example, there are systems for creating numbered and bulleted answers. This feature is only available on the exam when permitted by the professor.

  • Examplify Features: Suspend Exam

    At any point, you may click into “Exam Controls” in the top right of the screen and hide your exam from view if you need to leave your screen, suspend exam to be completed later, or submit. This feature is only available on the exam when permitted by the professor.

  • Examplify Features: Calculator

    A scientific calculator is available within Examplify. It can be located by clicking “Tool Kit” on the top right corner of your screen, and then “Calculator”. This feature is only available on the exam when permitted by the professor.