Helpful tips for your next exam – Quit Spotify Before Opening Examplify

We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.

1. Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam or upload your answers once you have completed the test.

2. Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.

3. Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.

4. Turn off your Antivirus – I know, I know… you should never turn off your antivirus, except when it comes to Examplify. Antivirus has been known to cause a whole host of issues with Examplify, from black screens, to screen freezes, it’s all antivirus fault. Any antivirus can trigger this and it can even be intermittent, so even if it worked fine during a mock exam, it might not work in the real final. So just to be safe, disable it for the exam, but then re-enable it afterwards.

4.1 Turn off Automatic Updating – Regardless of whether you are a PC or a Mac, turn off the automatic updates feature. Some operating system (OS) updates could cause major conflicts with Examplify without prior warning. So it is best to not update your OS unless you are sure it will work with Examplify. You can check which OS versions are supported by Examplify at ExamSoft’s website. We recommend disabling automatic updating on your laptop as it could trigger an update or even an update warning window during your exam, which could cause Examplify to crash mid-exam.

5. Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. But don’t be fooled by this number though, this is NOT your word count.

You can view the word count from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

6. Take a Mock Exam – There is an easy way to check if your exam environment is working, simply download and launch a mock exam! This will test out the exam environment on your computer and will let you know in advance if you are going to run into any technical troubles on exam day. If you have any issues during a mock exam, please contact support@law.pepperdine.edu.

7. Download Your Exam File Ahead of Time – Please download your exams before the exam day as occasionally there may be issues on the day of i.e. WiFi outage, ExamSoft service disruption, etc. Exams are usually available for download two days before the exam date. So you can avoid the panic of not being able to download your exam in time by simpling downloading in advance unless you enjoy intense anxiety, sweaty palms, and paranoia. Then again, if you are looking for a good adrenaline rush right before your exam, you can just wait to download until the last second.

For more helpful tips from Examsoft, please visit their Exam Taker Tips page.

SofTest is Now Examplify – Download the New Examplify Today

“I’m so excited it’s almost final exam season!” said no one ever… But even though finals might seem like a long ways away still, they will be here before you know it. And like your Crim Pro professor has probably already said, it’s never too early to start preparing for finals. Probably the easiest thing you can do to prep for final exams is to download the new exam software, Examplify, from ExamSoft©. Examplify is replacing our old SofTest program, which was also made by ExamSoft. 

Examplify has a number of new and helpful features, such as built-in spell check, SofTest used an outdated spellcheck wizard, and a new exam landing page and launch screen navigation. Now all you have to do is login and you can immediately see all of your available exams in the left-hand column, including exam-files available for download, ones you have already downloaded, and exams you have already taken and submitted.

Instead of having to go to a different screen to download your exams, then another screen to take an exam, and yet another location to review the status of your exam upload, now you can do it all right from your landing page.

For more information on how to navigate the new interface, check out ExamSoft’s helpful Quick Start guide for new Examplify users, or just log into examsoft.com/pepperdinelaw and download the program to see for yourself. It’s extremely easy to use! So what are you waiting for? Get ready for finals by downloading Examplify today!

 

Examsoft Support Information

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last, except apparently Examsoft decided to do some redecorating while you were taking your exam because your desktop background is now an Examsoft selfie (talk about shameless advertising). Not to worry, they have a solution for that.

For more information visit their new tech support self-help page for help fixing whatever ails your computer post exam. www.examsoft.com/support

Also, just remember, this is the exact same software used for your BAR exam, so it’s best to sort out all these problems now, rather than when you’re sitting for the biggest stress test of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS X computers.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support a call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!

Mac Examsoft Users: Supported OS Versions for Examplify

 

You may have noticed the warnings advising you not to upgrade to Mac OS X Version 10.14.1. What you might not know is, this is an annual ordeal when it comes to taking midterms with Examplify. Every year Mac rolls out a new OS update. And every year, we advise against updating to the new OS until our exam software Examplify can release a compatible update that allows Examplify to work on the new system.

Once the update is available, Examplify will push it out to your computer and alert you that an update is available for install the next time you log into Examplify. Please remember, you MUST install the update in order for it to work on your new OS during finals.

Examplify is supported on the latest 4 versions of Mac OS. So this means that if you are running an OS that is 4 versions old, and a new OS is released then yep, you guessed it, that list bumps up by one and your old version is now 5 versions old and the new Examplify will no longer work on your now

updated OS. This means before the new OS release you need to either upgrade to a later version right or hope you don’t have an exam before ExamSoft can release a new update to make it compatible with the newest OS. Otherwise, you will find yourself in the unenviable position of being stuck on an outdated version that is no longer supported for use with Examplify, but not able to upgrade to the newest version because it isn’t compatible yet. 

To update your Mac OS, please visit your app store. To upgrade to the latest version of Examplify, just launch Examplify and install the update when prompted. Stay tuned to LawTech to be notified when it is safe to upgrade your Mac to the newest OS.

 

You can also check out ExamSoft’s minimum system requirements page to view what Mac OS versions are currently supported.

 

Turn Off Your Antivirus BEFORE You Take an Exam with Examsoft

We’ve all heard the stories, perhaps you’ve even had nightmares about it happening to you. You’ve stayed up for the past 36 hours preparing for an exam, you’ve checked and re-checked your notes and then checked someone else’s just to be sure you hadn’t missed anything. You’re ready for this, you’re going to own this exam. You sit down and open your laptop, open Examplify, and then… everything goes dark.

No your computer didn’t just transport you into a galaxy-sized black hole, but the alternative is almost equally terrifying and just as inescapable… you’re going to have to use a Bluebook. As you sit listening to your classmates happily typing away at what sounds like 1000wpm, you wonder to yourself… “where did I go wrong?” Your mind frantically searches for any trace of what could have caused this tragedy, when suddenly, you vaguely recall ignoring a post on Lawtech that warned you of this very scenario. A creeping inclination begins to gnaw away at the edges of your consciousness… Could this all have been prevented if you had only read it?

The good news is, this was all just a horrifying Hypo. And yes, the possible outcome is easily avoidable.

Just turn off your Antivirus software before you open Examplify.

Various antivirus programs have been linked to several computer disabling issues when used with Examplify. These issues include black screens, computer freezes, and crashes, or my personal favorite, desktop background changes to an Examsoft icon. These issues can occur intermittently and unpredictably so even if you have taken a mock exam without incident, you may still encounter a problem during an actual exam. Don’t let this happen to you!

Just remember, before you begin your next exam, and believe me you have no idea how painful this is for a tech guy to say, please turn off your antivirus.

But don’t forget to turn it back on as soon as you submit your exam!

MacBook Pro TouchBar Enabled Laptops Now Approved for Exams

As you may know, there was a previous security issue with Mac TouchBar enabled laptops that prevented them from being used on numerous state bar exams during the February bar. Many law schools also banned them from being used on exams this spring. However, Pepperdine still allowed TouchBar laptops to be used but required the TouchBar be manually disabled by IT staff. Fortunately, the latest version of Examplify from Examsoft has resolved this issue and all TouchBar enabled laptops are now permitted to be used on exams without needing to disable the TouchBar in advance. Examplify will now automatically disable the TouchBar when the exam is launched and re-enable it once the user exits an exam. This will prevent any potential exam integrity issues so all users are cleared to take finals on their Mac TouchBar enabled laptops.

Fortunately, the latest version of Examplify from Examsoft has resolved this issue and all TouchBar enabled laptops are now permitted to be used on exams without needing to disable the TouchBar in advance. Examplify will now automatically disable the TouchBar when the exam is launched and re-enable it once the user exits an exam. This will prevent any potential exam integrity issues so all users are cleared to take finals on their Mac TouchBar enabled laptops.

Examplify Now Supports Mavericks

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Are you planning on using ExamSoft’s Examplify exam taking software for final exams this Fall 2014 term? Did you recently upgrade to Mac OS X 10.10, Yosemite? If you read our last post, you were hopefully waiting to install Yosemite until it is supported by ExamSoft. Remember, DO NOT download any new version of Mac OS until you have verified that it is supported by ExamSoft.

Good News, your wait is over! Yosemite is now supported by ExamSoft. You can upgrade to the newest Mac OS Yosemite starting and the new OS will be compatible with the latest version of Examplify.

Before attempting to take any exams, please verify that you have the latest Examplify, and as always, work through a Mock Exam to ensure proper use of the software before your exams.

For more information, and to see what others are saying about this and other exciting ExamSoft announcements, please visit the ExamSoft Community.

 

Register for Wireless Network Access

LaptopPepperdine University has wireless networking capabilities throughout the Malibu campus as well as at the other Pepperdine campuses.

Students can conduct research, download research projects, and check e-mail within the accessible area.  For those students considering a new laptop purchase please review our recommendations page here.

You can easily access the WiFi network on your laptop, tablet, smart phone, or other wireless device by registering your device at https://wavesconnect.pepperdine.edu.  To register your device, select “Current Students, Faculty, and Staff” and then enter your wavenet ID and password credentials to access the WiFi network. 

Connection Instructions for Faculty, Staff, and Students

  1. Open a web browser on your device (Firefox, Internet Explorer, Safari, etc.) and visit any web page. You should be redirected to the WavesConnect website for your location.  If not, point your browser to https://wavesconnect.pepperdine.edu.
  2. Read and agree to the Computer and Network Responsible Use Policy.
  3. Click “Start” next to the heading of “Current Students, Faculty and Staff.”
  4. Enter your NetworkID and password. (Don’t know your password?)
  5. Select “Student”, “Faculty/Staff – University Owned” or “Faculty/Staff Personally Owned” from the drop down menu.
  6. Click “Continue.”
  7. Wait for the progress bar to complete or reboot your computer.
  8. Registration is now complete. You must register your computer or device annually.

Remember, when you register your device, your registration will last one year.  Registering as a guest user lasts only one day.   

For more information on Network and Internet Access via Computer Registration see Pepperdine University’s IT site here.