About Us

Meet the staff of the Information Services department at Caruso School of Law!

Phil Bohl

Assistant Dean, Information Services x4813

Dean Bohl is our Assistant Dean of Information Services here at CSOL. He is originally from a small family farm in southeast Nebraska. After graduating from law school in the early 90’s he practiced VERY briefly as an attorney (with a perfect record of wins in court — one motion made, one granted!). Joining the team at Caruso was one of his best decisions ever. What can be better than working with great people serving a great mission? Bohl leads the Information Services team, represents Caruso before various university groups on technology-related issues and also serves as an unofficial mover, janitor, and tech guy depending upon the day and the need. Outside of work he enjoys making sawdust as much as possible.

David Dickens

Director of Information Services Operations x4047

Mr. David Dickens is our Director of Operations for Technology here at CSOL. The two main areas of his work concern computer technology and audio-visual. In addition, when people have the tech and equipment they need but do not know how to use it to its full potential, David likes to train people to use their tech effectively.

David was originally a Seaver student who “never achieved escape velocity,” as he worked for various church departments, communications, business, and central IT at Pepperdine before he was recruited by Phil to work at Caruso. Originally, he applied to Pepperdine as a religion major, and became a music major.

His day to day consists of trying to keep on top of what is coming next in academic computing and instructional technology. Day to day there’s a lot of trouble-shooting, responding to people’s needs and keeping the ball rolling. His favorite part of his job is being able to help people achieve their goals. Outside of work, he enjoys “nerdy pursuits of all kinds,” including books, music, video games, board games, and reading his favorite authors (Jean Wolfe, Frank Herbert, J.R.R. Tolkien, and more.)

Gilbert Marquez

Manager of Server Administration, x7524

Mr. Gilbert Marquez is our Manager of System Administration at CSOL. Originally, he was brought to this position through the 2011 United States v. Scheinberg case.

Gil’s day to day activities include providing timely, effective, and practical technology to the CSOL community. His favorite part of his job (other than getting paid), is working for the best department at the law school! Outside of work he enjoys leisure weekends with his wife, as well as playing with his dogs… and raking in pots.

Scott Woeckel

Audio Visual Production & Instructional Systems Manager x4661

Mr. Scott Woeckel is our Audio Visual Production & Instructional Systems Manager here at Caruso School of Law. His office is located in Room 121A on the library first floor.

Known for his excellent work in audio-visual production in digital libraries and content delivery, Scott works closely with the faculty on course management programming, digital media initiatives such as podcasting, and with anti-plagiarism efforts using Turnitin. He has filmed, edited and produced numerous high profile events, working with world media outlets such as CNN and CSPAN.

Scott is also an accomplished Jazz musician with a Bachelor of Arts/Ethnomusicology from UCLA (Magna Cum Laude) and comes to our group having worked previously as a librarian with a Master of Library & Information Science from San Jose State University.

Seth Hackett

Instructional Technologist

Mr. Seth Hackett is the Instructional Technologist at CSOL: the interface between the law school faculty and the Information Services team. Seth came to the IS department from the Straus Institute, where he worked in admissions, recruitment, and faculty support for over five years.

His day to day consists of technological trouble-shooting and training for various staff and faculty. His favorite parts of his job are getting to know all the faculty and staff at the law school, and having the opportunity to solve many different problems every day. Outside of work, Seth writes songs, sings, and plays guitar. He’s also a gamer, enjoying online games of all types, board games, and tabletop role-playing.

Hong Kha

Director of Learning Systems and Strategic Analytics x7209

Ms. Hong Kha is our Director of Learning Systems and Strategic Analytics for the IS team here at Caruso. She ensures that all the learning technology is working, and helps faculty and students with their instructional tech-related questions and problems. She enjoys thinking creatively about how learning can be administered best in the classrooms through tech, and combines her educational skills with her technology skills to serve CSOL.

Her day to day work includes trouble-shooting whatever comes her way, usually accompanied by a dose of “chaos and madness” when tech concerns flare up quickly. Her favorite part of her job is the people, as she has gotten to know many of the IS staff well. Outside of work, she enjoys watercoloring!

Kenneth Cox

Information Services, Student Assistant

Kenneth Cox is our Informational Services Student Worker at the Caruso School of Law. He is a Freshmen at Pepperdine’s Seaver College studying Economics and Political Science. His day to day work involves helping Information Services staff with administrative tasks and technology support. Outside of work, Ken enjoys playing basketball, hiking and spending time in the outdoors.

Shannon Dinh

Information Services, Student Assistant

Shannon Dinh is our Informational Services Student Worker at Caruso School of Law. She is a computer science and mathematics senior at Pepperdine’s Seaver College. Her day-to-day responsibilities include providing immediate technical assistance to CSOL professors and students, serving as the help desk’s principal point of contact, and supporting Information Service staff with assignments. She spends her free time curating music playlists and immersing herself in nature, whether it’s through meditating under the sun or going for walks. She also enjoys reading books and playing board games.

Elizabeth McLaughlin

Information Services, Student Assistant

Elizabeth McLaughlin is an Information Services Student Worker. She is a senior at Seaver College majoring in Public Relations and is on track to receive a Certificate in Conflict Management from the Straus Institute. Her job is to help students and professors solve their computer problems or to direct them to someone who can. You can find her at the front desk of Harnish Law Library. Elizabeth is also a member of the Pepperdine Cheer Team and is the Vice President of Chapter Programming and Development for Tri Delta.

EXAMPLIFY INSTRUCTION GUIDE

The following guide is intended to walk you through the process of taking your Fall 2021 Examinations.  Please read these instructions carefully.

Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term. 

  • You will have the ability to “toggle” between your exam attachment, electronic notes, the Internet, and your essay responses in ExamSoft. 
  • Your exams will be timed.  You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam.  You are responsible for time-keeping if you begin the exam later than its scheduled time.  If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
  • You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.

For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.

Before taking your first exam, please do the following:

For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.

STARTING AND COMPLETING THE EXAM

On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.

(Please note:  If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled.  Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)

Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.

1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.

2. Enter the exam password that was e-mailed to you at the start of the exam.
(Note: this password is case-sensitive and must be entered exactly as shown).

3. Please read and acknowledge the “Exam Notice,which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.

4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”

5. The screen, “Please wait until instructed to start” will appear.  Please disregard this statement to start your exam by clicking “Continue.”

6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”

7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.

As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.

8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.

9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.

10. Please type your answer in the space provided. There is a  timer at the top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)

11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.

  •  a. Before the time expires, you can upload your exam, as you typically do in
    Exam Controls as shown below.  
  • b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for youPlease keep track of your time to ensure your exam is uploaded at the scheduled end time.

c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:

  • If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”

13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.”  Do not close your laptop until you see this screen.

(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)

Once you see this  green screen, you may click “Return to Dashboard.”

HONOR CODE STATEMENT FOR REMOTE EXAM TAKING

The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:

By checking the box below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply with equal force to examinations administered online.  [link to the full policy]

In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:

1. to consult with any other person during an examination, unless expressly authorized by the instructor;

2. to edit overtime on an examination;

3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;

4. to take an examination for another student;

5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)

6. to intentionally and unnecessarily disturb others taking an examination;

7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;

8. to submit as one’s own work the work of another;

9. to submit for credit work that has been previously offered for credit or submitted to a journal;

10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;

11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;

12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;

In addition, it is a violation of the Honor Code to willfully fail to fulfill the duty owed by every law student to report promptly to the Board Chairperson or the Dean all circumstances which he or she believes to constitute a violation of the Honor Code and to identify the person or persons involved.

An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources.  Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Editing Zoom Transcripts

You can learn how to create transcripts in Zoom in our Turn on Zoom Transcripts page. After these transcripts have been created, they can be edited and updated. Please see these instructions on how to edit transcripts.

Sign in to zoom.pepperdine.edu

Go to zoom.pepperdine.edu then click “Sign In.” You will be directed to Pepperdine’s CAS, where you can log in using your Pepperdine credentials.

Click Recordings

On the left-hand navigation menu, click “recordings.” Click the name of the recording you would like to edit. You will see a list of recording files.

To edit the name of the recording, click the pencil icon next to the name, which will allow you to type in a new name.

Click the “play” icon on the recording.

Click the “play” icon in the middle of the recording. This will open up the recording in a diagnostics screen, where you may edit phrases.

Edit your Transcript

There should be a running transcript bar on the side of your video. You can hover over a phrase with your mouse and click edit, allowing you to change the wording of the written transcript.

On the video itself, you can click the “scissors” icon to clip sections of the video.

Note that editing will not affect the original recording, but when students download a recording it will be the full-length version.

To edit, once you have clicked the “scissors” icon shown above, click on the arrows on either end of the video playback range to move them closer or further away. When you click save, the blue section will be set as the new payback range.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Finding Law Course Emails in Gmail

Each law course has its own unique email address. To find the email linked to your course, please follow the instructions below.

1. Start a New Message in Gmail

To search for an email address, log in to your Pepperdine email server, and then start a new message. In the by line, you will be able to search for an email already in the server.

2. Type in Law number and Course Number

In the to line, type in the law number and course number, and it will auto-populate. For example, typing “law181.01” should generate the email address attached to that course. Make sure you take note of the current semester, and choose the correct semester in the email address.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Students with Issues Accessing Zoom Through Courses

You may have issues accessing Zoom through Courses, and receive an error page (shown below). If this is the case, follow the instructions on this page to fix the problem.

1. Clear Your Browser Cache

First, you will need to clear browsing data and history. See this post for instructions.

2. Update Chrome

Ensure that your Chrome browser has been updated so that it can run the necessary programs. See this page for instructions.

3. Activate Zoom

Next, activate your Zoom account by following these instructions.

4. Reboot Your Computer

After following steps 1-3, reboot your computer to refresh all pages and save your work.

5. Try Courses Again

Now, go ahead and try accessing Zoom from the Courses page again. If you still have issues accessing, please contact the IS desk using the information below.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

How To: Create an RTF File

An RTF file, which stands for Rich Text Format file, is a word processing document file. At the end of a RTF file, you will see the extension “.rtf.” Note that the ideal way to convert documents into RTF is through Microsoft Word, so it is recommended that your text is in that form originally.

When uploading questions to Examsoft, you will need to first convert your files into RTF form. To do so, please follow the instructions for converting from Word and Google Docs below.

Microsoft Word

  1. Open Microsoft Word and click File.

2. Then click Save As.

3. Then, in the File Format drop-down menu, select Rich Text Format (.rtf)

Google Docs

For Google Docs, navigate to the File icon, and then click on Download. Then click the Rich Text Format (.rtf) option.

Safari and Courses Zoom Pro

You may receive the message shown in the screenshot below in Safari. To resolve this issue so that you will not receive this message, and will not be re-directed to Chrome, please follow the steps below.

  1. Navigate to Safari and click the Safari tab in the top left of your screen. Click Preferences.

2. Click the “Privacy” tab, and then make sure the following options are unchecked. 

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Classroom Tech: Audio and Visual Settings in Zoom

If you are teaching a class in person, and will have a zoom screen as well for online students, there are certain audio and visual settings you will need to select. Please see the options below.

Audio

For the microphone, you will need to select the Echo Cancelling Speakerphone (Core-Mendenhall). For speakers, you should select Crestron (Intel(R) Display Audio.

Visual

As you can see in this screenshot, there are a few options for selecting a camera.

The Clearview HD-USB shows a screen of the professor, as shown in the screenshot above.

The Mini USB shows a view of the students, as shown in the screenshot above.

Finally, the Video (Pro Capture) setting is not in use. If selected, you will be presented with a “No signal” screen.

For a more in-depth review of the audio and visual information, please see the video below.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Upload Exam File

  1. Begin by taking clear pictures of your exam pages with your phone. Ensure that each page has your exam ID written on it as well as the page number (e.g. Page 1 of 5). The pictures should not cut off any corners of the pages, or obscure what is written in any way. See examples below.

2. Send your photos to your computer. Two easy ways to do this are through airdrop, if your computer is compatible, or email.

3. Navigate to the “Accounting and Finance Final Exam Upload” google form. For the third question, choose “add file” and then “select file from your device.”

4. Select your file from your computer. Only choose one of your pages per submission; you will need to fill out a new google form for each page.

5. Select “open” and your file should appear as attached. Submit the document and repeat for other pages.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Microphones Best Practices

Classroom Microphones

Two microphones are installed in each classroom, a lapel, and a handheld microphone. These microphones are used to share your audio in the classroom and over Zoom. 

Best Practices for Microphones

Make sure the microphone is pointing towards your mouth. 

Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats. 

Return the microphones to the charging station when not in use. 

Do not drop the mic. 

Lapel Microphones

Lapel microphones have a bodypack and a clip-on microphone. The bodypack can be clipped onto a belt or placed in a pocket. The clip-on microphone should be placed around the top third of your chest. The microphone clip rotates, so rotate it so the microphone is pointing towards your mouth. The power switch is on the top of the bodypack. 

Lapel Microphone Best Practices:

Do not wear a necklace that rubs against the microphone. 

Do not wear low-cut shirts. The microphone may not be close enough for clear audio. 

Make sure the microphone is pointing towards your mouth. 

Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats. 

Return the microphone to the charging station when not in use. 

Handheld Microphones

Handheld microphones have the microphone at one end and the transmitter at the other end. The power switch is on the side of the microphone. Hold the microphone by the body and point the microphone end towards your mouth. 

  • You can not be heard if you’re using the wrong end of the microphone 
  • You can not be heard if you’re using the microphone as a pointer. 
  • Your voice will be muffled if you hold the microphone end. 
  • The connection may drop if you hold the transmitter end. 
  • Do not drop the mic. Mic drops always cool but dropping it will break it. 

Charging Station

Please return the microphones to the charging station when you’re done with class. This assures that the microphones are fully charged and do not go missing. 

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!