This post describes how to set up a WiFi extender, which can help improve WiFi connection to avoid freezing and glitching for video/audio calls! Consider setting up an extender if you are having connectivity issues with conferencing platforms such as zoom or Google Meet.
This material is compiled from Tech and Learning’s website on WiFi extenders.

A WiFi extender is a device that extends the range of your WiFi from your router, to reach further areas of your property.

Step 1

To begin, you need to see what your download and upload speed currently is. Open a browser and go to a website such as this one to run a speed test. Once you know your baseline speed, you can find an extender that improves your number.

From there, buy an extender. Ideally, one that plugs directly in to a power socket.

Step 2

For placement, you will want to place your extender halfway between your router and the dead zone. The sweet spot will be where the extender is close enough to the router to still pick up a signal, and close enough to the dead zone to transfer WiFi.

Make sure the extender is placed in an open area, and not behind a fridge or other object which could obstruct the signal.

If you do not have an outlet in the desired area, consider running a power socket extension cord from an accessible outlet to the area.

If the dead zone is upstairs, place the extender directly above the router, on the dead zone floor.

In terms of angles, some extenders come with antennas to direct the signal. This can help to direct the signal directly to the dead zone. Also, you can even create your own booster or WiFi reflector with foil or half a can; this video describes how to create a diy booster.

Step 3

Finally, test and adjust your extender. “Name” the extender in your system so that is it easy to locate (this can usually be done from within the app the extender is connected to, or through the setup website as instructed through the installation booklet) then run the same speed test from step 1. If the speed is not much improved in your dead zone area, try moving the extender, or adding an antenna. Repeat the process until the speed is improved.

Alternate Option

If the extender does not work and you still have dead or slow WiFi zones, consider installing a mesh WiFi network.

A mesh uses multiple points to create a web-like signal that interconnects your entire home. This is a more advanced system and will cost you more, but the end result is usually very impressive with strong signal in every room, even for larger homes. 

Check out the video below to learn about different types of extenders:

If you have any questions, please feel free to contact Information Services at or (310) 506-7425.