If you have problems, the first thing to do, is to completely shut down your computer and restart. Most computer problems are corrected with this remedy.
Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers. Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
Tech Support:
Please contact University Technology Support directly at 310-506-HELP (4357)
Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
Phone dial-in: 888-799-9666 ext 2
If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.
What if, as a Pepperdine Caruso Law student I have a bad internet connection? How should I join my classes by Zoom? Can I call in?
You must use the Zoom app and connect via Internet. See our guide for students here. We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions. Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer. Check with your mobile phone provider for details on this feature. Android Tether ArticleiPhone Tether Article
If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.
Zoom is an online meeting platform and the University’s web conferencing software that will be used for holding classes online. Zoom can be used on laptops, desktops, tablets, and smartphones. Here, you will learn how to set up your Zoom classroom link as well as how to access the session.
Using Zoom through Courses’ Zoom Pro Tool
As we begin to utilize Courses by Sakai as our main learning management system, it is important to know how this site can be linked with other useful softwares for the benefit and convenience of faculty and their students. Here, we will discuss some important notes on integrating Zoom with Courses.
Courses has many tools that can be added-on to your class site, and they have numerous benefits, such as allowing students to quickly access third-party sites and overall give your teaching more dimension. Zoom is one of these tools. However, it is important to note that when the Zoom Pro tool gets added to a course site, it does not have any connection to a specific meeting session ID until a meeting is actually scheduled or importedwithin the tool. If you would like to schedule or important a Zoom meeting into your courses site, please watch the following video or follow these instructions.
To view an informational video on how to utilize the Zoom Pro Tool, please view below.
Once you have an account, go to Coursesand log in with your Pepperdine credentials.
1. Now, you may select “Schedule a New Meeting” at the top right to directly create a meeting within the Zoom Pro add-on in your Courses site.
Creating your Zoom sessions in the Courses Zoom Pro tool directly is preferable to importing an existing sessions for many reasons, some including better centralization, ease of use, and less struggle when finding and sharing reports/recordings.
Additionally, consider setting a recurrence of the session to simplify the process. If so, it is suggested to adopt a general meeting title (e.x. LAW 1234 Class) so same title will be applicable to all future meetings.
For more details on the basics scheduling Zoom meetings and the potential settings you may utilize, please click here.
2. However, if you would like to import an already scheduled Zoom meeting, click or hover over the more icon that is indicated by three vertical dots. Then, select “Import Meeting” and follow the listed instruction for copying your existing Zoom Meeting ID.
3. You should now be able to see a list of your scheduled meetings underneath the “Upcoming Meetings” tab in your Zoom Pro tool. Please note, if your meeting is recorded, your students may access the recording by clicking on “Previous Meetings” followed by “Recording Details” of the coinciding class session.
Additional Notes:
You should not use your personal meeting ID (PMI) link (high discouraged for classes, and moderately discouraged for office hours), due to some reported issues.
If you teach both formal Pepperdine classes and 2PEP classes, you must then navigate between the two Zoom accounts. Remember to always sign out of their Zoom app or web profile after each meeting and be sure to sign on to the correct profile based on your needs.
For more information on how to utilize Zoom for faculty, please click here.
Again, if you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.
Noteworthy Tips:
We strongly recommend that students and others participating in a Zoom session use either the smartphone app (Android or iOS) or the browser-based software by logging in through https://pepperdine.zoom.us
Make sure when setting up a Zoom session, the “Mute” option is selected as the default for attendees. They can un-mute themselves but if this engaged as the default for the beginning of class, things will start much more smoothly and you will find fewer audible distractions.
Make sure to require attendees be Authorized to join your session. This will ensure that the names of your attendees will be the same as the names on your course roster when they appear in the Zoom session.
For tips on how to maximize your remote internet experience, please click here.
Additional Information:
Manage Participants
To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.
Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.
Share Screen
To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.
This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.
You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.
After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.
When sharing a YouTube video, select the two checkboxes at the bottom left to optimize the sound quality of the shared video.
See a quick video to better understand how to share your screen.
Breakout Groups
One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.
Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.
It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.
To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.
This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.
There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.
AGAIN, IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT INFORMATION SERVICES AT SUPPORT@LAW.PEPPERDINE.EDU OR (310) 506-7425.
Zoom is an online meeting platform that can be used for holding classes online. Here, you will learn how to set up your Zoom classroom link as well as how to access the session. To view the guide in PDF format, please click here.
You will then be directed to the Pepperdine Central Authentication Page.
3. Login using your WaveNet username and password. (The same credentials you use for getting your Pepperdine email and WaveNet)
4. Once logged in, click on “Meetings” on the lefthand menu.
5. Select “Schedule a New Meeting.”
Now, you may proceed to fill out the information for your meeting.
6. To the right of “Topic”, fill out your course name. (It is important to include your own last name and your section, if applicable; this information will allow students to easily find your course.)
7. At the middle of the page, find “When” and select or type in the date and start time of your class. If your start time isn’t in the drop down, pick an earlier time.
For duration, select the estimated duration of your class. Note that it is better to go a few minutes over your estimated class time than under… Zoom also gives you a 40 minute grace period beyond your stated duration to ensure that you will have plenty of time before the session ends.
8. Find the “Video” section. Set your “Host” and your “Participants” video settings to “Off”.
9. Just below the Video section, locate the “Audio” settings. Set to “Computer Audio”.
10. Scrolling down further, you will find “Meeting Options”.
Select: Mute Participants upon entry,
Enable waiting room
Only authenticated users can join
11. Click “Save” at the bottom of the screen.
12. At this point, copy the meeting link and paste it in an email along with the course name. Please send to this email support@law.pepperdine.edu.
Starting your meeting:
1. To join your meeting when the time and date comes, simply browse to “pepperdine.zoom.us”.
2. On this page, login as before (see step 1).
3. Lastly, click on “Start” to begin the class.
Additional Information:
Manage Participants
To manage participants and access their settings, the host may click the “participants” icon on the bottom toolbar.
Here, the host can access audio/visual and control settings for the other participants in the meeting. You may manage the settings for audio, and send messages from the manage participants feature.
Share Screen
To share your screen in zoom, click the “share screen” icon. Then you will need to wait for the student(s) you are sharing your screen with to accept; with the sharing feature, they will be able to see your screen.
This feature will allow you to share PowerPoints or other media with the students, mirrored on their own screen.
You do not need to grant access to participants during screen share, and you may block participants from accessing the screen share if necessary.
After clicking “share screen”, you will have the option to choose which screen the students can view. You may choose to have them view your entire desktop, just a browser or PowerPoint, or a different web page.
See a quick video to better understand how to share your screen.
Breakout Groups
One helpful feature on Zoom allows you to split your Zoom class into sub-meetings, called breakout rooms. The feature enables the host to split participants up into groups, where they can interact with each other in their own meeting space.
Breakout rooms are separate chat rooms with full audio, screen share and visual settings. The meeting host has the ability to split the members of the class into these separate sessions automatically or manually, and can switch between sessions at any time. Up to 50 breakout rooms can be created and a room will hold 200 participants maximum.
It is important to note that the host will need to monitor the breakout rooms and have full control of the meeting, by responding to participants’ questions and giving assistance when needed.
To create separate breakout rooms for the participants of your meeting, click “breakout room” in the bottom tool bar.
This will prompt you to format the room for participant number and assignment. When customized, click “create breakout rooms” to enable access to the participants of your meeting.
There, you will be able to view the breakout room you have created, and manually assign/rename/delete the room. At the bottom of the breakout room box, you may also add rooms.
Google drive is an efficient platform for housing documents, but more than that, it provides a number of features to help keep organized– here’s an overview:
Upload files and folders
Share files and folders
Set permission levels
Search/sort files and folders
Collaborate on docs
Track version history
Helpful Features in Google Drive:
Your document is automatically updated and saved every time you make changes to it online, and you can access it through any browser.
Make sharing work publicly simple. Want to share your document, presentation, or spreadsheet with the world? Just click file > publish to the web, and you’ll get a public link that you can share with anyone and everyone. Make sure to understand the difference between MyDrive and shared drives.
The Save to Google Drive Chrome extension lets you save documents, images, audio, videos, and more straight from a web page to the Google Drive folder of your choice. (A good alternative to full-page screenshots)
By choosing to get email updates on any changes to your document, you will be notified of any changes (edits, comments, etc.) to a group document directly to your email without logging in to the drive itself.
Automatically upload and store files via Google’s Backup and Sync from your computer so you can access them from any other device with Google Drive. A great way to make one of those extra copies of your data that you really should have.
What not to save to Google Drive:
Any information that is classified or restricted may not be uploaded to Google Drive.
This includes passwords, social security/identity information, etc.
Information Services is happy to announce an improved system for email signatures at the Pepperdine Caruso Law School (yes, remember that it’s now Caruso!). This new stationery system will be effective starting Nov. 26. We ask all members of staff and faculty to abide by the instructions listed in this article to ensure a sense of uniform professionalism and consistent brand identity.
Please make sure to scroll to the bottom of the page to utilize our 50th anniversary email signature!
Lexis-Nexis (http://www.lexisnexis.com/lawschool): Lexis is an online legal research system used primarily by attorneys but also government agencies and other business professionals. The traditional version of Lexis, often called Lexis.com has been available online since 1999. In 2012, Lexis Advance (a new, enhanced) version of Lexis was released. You are given free access to Lexis. However, you will have to specifically request access to Lexis Advance by contacting the Lexis-Nexis rep, Charla Strong at: Charla.Strong@lexisnexis.com
Register Your Password at Lexis-Nexis Instructions: In order to use Lexis-Nexis or Lexis-Nexis Advance, you will need to first register your activation code. You should have received your activation code at Orientation or via email (your Pepperdine account).If you feel that you have not received an activation code, email gilbert.marquez@pepperdine.edu with the subject line: LEXIS NEXIS ACTIVATION CODE.
Additional Lexis-Nexis Resources: On the Lexis-Nexis law school homepage you can find tutorials and webinars that cover a variety of Lexis related topics. The tutorials are only 5 minutes long and the webinar recordings are from live events hosted online for students. They cover a variety of topics and range from 45 minutes to an hour.
Both TWEN and Courses are utilized by both students and faculty for effective classroom communication. Read on to learn more about COURSES.
Courses
Coursesis Pepperdine’s open-source, learning management system that offers faculty and students a collaborative online environment to support teaching and learning. Basic features of Courses allow faculty to post syllabi, grades, and announcements. For more information, visit the University’s Courses Community page. Watch the video below to learn more about the basic features of Courses and view the user interface. For step-by-step instructions and a list of FAQs, please visit Pepperdine’s Courses Faculty Guide.
Being a Pepperdine student has a variety of perks, ocean view, Olympic swimming pool, close access to the beach, and now either free or discounted access to software such as Microsoft Office 365 and Adobe Creative Cloud.
Microsoft Office 365
As a Pepperdine student, you can sign up for free access to Microsoft Office 365 and earn access to Microsoft Office tools like Word, PowerPoint, and Excel. Simply go to the Microsoft online store and enter your Pepperdine email address, then follow the prompts to set up your free account and that’s it! Simply download the Desktop apps to your computer and you will be writing in style in no time.
Adobe Creative Cloud
With your Pepperdine student email, you can download Adobe Creative Cloud and earn access to software like Acrobat PDF, Photoshop, InDesign and more for $19.99/month instead of the standard payment of $52.99/month. To purchase the subscription, visit their website for more information.
For more information on student discounts provided to you, please click here to be redirected to Tech Central’s page. Thanks for being a Pepperdine Law student and we hope you enjoy your free and discounted software with an ocean view.
Interested in recording your class? Panopto is Pepperdine University’s lecture capture system integrated into Courses by Sakai and will archive your course session recordings for up to five years.
Courses hosts the Panopto features which are automatically linked with Zoom’s recording features when accessed through Courses’ Zoom Pro Tool.
If you plan on recording your class more than once a semester, you can easily set this up through Zoom Recording. The recordings you save with Zoom will be automatically saved to Panopto. Zoom recordings will only save videos for six months so Panopto acts as an automatic backup that saves videos where they can be accessed for much longer.
Videos can also be recorded and edited within Panopto. There are different recording options, such as:
Audio– all recordings capture audio by default
PowerPoint– records the presentation slides you show on the class computer by default
Video– available for classrooms with cameras, records the front of the room only
Primary Screen– records any applications you use on the class computer, such as Documents, Web pages, Excel Files, Courses pages, etc.
For more specific informational videos on Panopto, please refer to the links under the “Faculty” heading of this page. If you have questions or assistance please reach out to us via support@law.pepperdine.edu and a member of the Information Services team will be glad to assist you.
