If you are teaching a class in person, and will have a zoom screen as well for online students, there are certain audio and visual settings you will need to select. Please see the options below.
Audio
For the microphone, you will need to select the Echo Cancelling Speakerphone (Core-Mendenhall). For speakers, you should select Crestron (Intel(R) Display Audio.
Visual
As you can see in this screenshot, there are a few options for selecting a camera.
The Clearview HD-USB shows a screen of the professor, as shown in the screenshot above.
The Mini USB shows a view of the students, as shown in the screenshot above.
Finally, the Video (Pro Capture) setting is not in use. If selected, you will be presented with a “No signal” screen.
For a more in-depth review of the audio and visual information, please see the video below.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!
Begin by taking clear pictures of your exam pages with your phone. Ensure that each page has your exam ID written on it as well as the page number (e.g. Page 1 of 5). The pictures should not cut off any corners of the pages, or obscure what is written in any way. See examples below.
2. Send your photos to your computer. Two easy ways to do this are through airdrop, if your computer is compatible, or email.
3. Navigate to the “Accounting and Finance Final Exam Upload” google form. For the third question, choose “add file” and then “select file from your device.”
4. Select your file from your computer. Only choose one of your pages per submission; you will need to fill out a new google form for each page.
5. Select “open” and your file should appear as attached. Submit the document and repeat for other pages.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!
Two microphones are installed in each classroom, a lapel, and a handheld microphone. These microphones are used to share your audio in the classroom and over Zoom.
Best Practices for Microphones
Make sure the microphone is pointing towards your mouth.
Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats.
Return the microphones to the charging station when not in use.
Do not drop the mic.
Lapel Microphones
Lapel microphones have a bodypack and a clip-on microphone. The bodypack can be clipped onto a belt or placed in a pocket. The clip-on microphone should be placed around the top third of your chest. The microphone clip rotates, so rotate it so the microphone is pointing towards your mouth. The power switch is on the top of the bodypack.
Lapel Microphone Best Practices:
Do not wear a necklace that rubs against the microphone.
Do not wear low-cut shirts. The microphone may not be close enough for clear audio.
Make sure the microphone is pointing towards your mouth.
Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats.
Return the microphone to the charging station when not in use.
Handheld Microphones
Handheld microphones have the microphone at one end and the transmitter at the other end. The power switch is on the side of the microphone. Hold the microphone by the body and point the microphone end towards your mouth.
You can not be heard if you’re using the wrong end of the microphone
You can not be heard if you’re using the microphone as a pointer.
Your voice will be muffled if you hold the microphone end.
The connection may drop if you hold the transmitter end.
Do not drop the mic. Mic drops always cool but dropping it will break it.
Charging Station
Please return the microphones to the charging station when you’re done with class. This assures that the microphones are fully charged and do not go missing.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!
Pepperdine University has a university-wide site license for the popular video conferencing product, Zoom, for all students, faculty and staff at Pepperdine. This site is great for joining or hosting meetings, study groups, workspaces and webinars–whether it be for attending a remote class lecture or creating a personal audio/video chat.
Usage and Benefits
As opposed to FaceTime’s often unreliable quality of connection when conversing with multiple users, Zoom’s webinar feature allows you to host large online events with video, audio and screen sharing for up to 100 participants and 10,000 viewers (note that the webinar feature is dependent upon special access to a webinar license – make sure to coordinate your event through the Caruso Law Events Team). Or just use the regular Zoom meeting functionality for remote club meetings or group project sessions! You may even record and save a meeting (with a complete transcript) on your local device or to the Cloud.
Note that Zoom is more than just a competitor to other video conferencing products like FaceTime and Skype. It also integrates seamlessly into your Google Calendar if you use Google Chrome for your browser. It also can be used as a telephone alternative and/or a conference phone system, so there is no need to use the video component if you don’t need or want that feature.
Downloads and Installation
Students automatically have a Pepperdine University account under their user name and password via Central Authentication Service (CAS). To log-in and use the online web browser version, simply go to zoom.pepperdine.edu and use the SSO (single sign-on) option. If you are prompted for a “domain” enter Pepperdine.
You may also install the Zoom browser extension on to your personal computer. Once the Zoom extension for the Chrome Browser is installed, you can schedule a Zoom meeting right from your Google Calendar! This feature automatically fills in the Zoom meeting link and other information including optional phone numbers for folks to dial in from a regular phone to participate in your meeting.
For tips on how to maximize your remote internet experience, please click here.
Qualtrics is an amazing survey tool that is available to all faculty and staff at Pepperdine University. This article will cover how to make a blank survey with Caruso School of Law branding.
This will send you to the Pepperdine Single Sign-On page. Please enter your Pepperdine Credentials to proceed.
This will take you to your Qualtrics homepage. Select ‘Create new project’ in the upper right corner of the screen.
Select the Survey button under choose your own, this is in red in the picture. There are amazing templates for surveys. This article will cover blank surveys only.
Name the survey something that you will remember, such as Caruso SOL Branding. Select Blank Project under the name, then select Get Started in the upper right-hand corner.
This is the survey creating a page where you can create questions and edit the survey. The Preview button on the upper right-hand corner will show you what the published survey will look like.
The preview opens in a new tab and shows both the desktop and mobile versions of the survey. As you can see, the default branding for blank surveys the Graziadio Business School.
Go back to the survey edit tab and select the Look & Feel button in the upper left corner.
This brings you to a page where you can edit how the survey looks and how the questions flow.
Select Theme in the upper left-hand corner to see the different themes for each school. Select Caruso School of Law and then save.
You can confirm you have the correct by checking the Preview again.
Now the Caruso School of Law branding is in this blank survey.
You may want to create a branding folder to save this blank survey. To do so, go to your Qualtircs homepage and select Add new folder in the upper left-hand corner.
Name the folder.
Then drag and drop the survey into the folder.
Now, you can select From a Copy to create a branded, blank survey.
You will then see a list of your folders and can select the branded survey that you want to use.
For essay questions in exams through Examplify, you may have the option to highlight your text. Please see the guide below for how to access and use this feature.
Open your exam and locate an essay question. Next to the Flag Question button at the top of the page, you should see a highlighter icon. (If this icon is not present, you do not have the option to highlight your text). Click on the icon.
2. Next, select the color of highlight you would like to use.
3. Finally, click on the selection of text you wish to highlight.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!
Why your Zoom identity matters. It impacts your course participation and attendance. If your professor is relying on your Zoom screen name to assign you participation points, then you’ll want to make sure your name is accurate in the participant list. If you are attending a Zoom class session that takes attendance via Zoom chat and your professor has asked you to type “here” in the chat to comply with the academic attendance policy, and your name is not showing up. You need to log into Pepperdine Zoom SSO before starting your course Zoom session.
Here are the steps to ensure your name is showing up in Zoom.
It is becoming increasingly popular to store passwords automatically, as modern browsers come equipped with password managers that store login credentials. The centralization of passwords becomes dangerous when one part of your browser system is exposed to someone else however, which can happen through hackers decoding weak passwords (such as 123456), or password sharing to friends and family, which has become increasingly popular in a work from home environment. Due to the passwords being stored on one platform, if someone has access to one password or even access to your browser, they have access to most all passwords stored there.
There are several examples of how this centralization of passwords can create a major security breach: credential dumping happens when a hacker attempts to gain access to your system through persistent phishing or hacking, and there is malware created specifically to steal autofill data (like stored passwords). To read more about these tactics, see this article from the tech help oriented website toolbox.com.
Solutions
To reduce the risk of exposing your information to the web at large, consider taking these steps.
Turn off the auto-fill feature in your password management.
Turn on a “safe browsing” feature in your browser, which will alert you to any breach of credentials or password changes immediately.
Set a password management software. There are plenty to choose from, and these will allow you to: -Set a master password that will protect your entire password library. -Define optional two-factor authentication (like a text to your phone as well as password). -Require manual password entry for sensitive websites, like banks.
If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at [email protected] or (310) 506-7425.
Turn off Presenter view before a presentation begins
By turning off the presenter view before you begin a presentation over Zoom, your students will not be able to see any personal notes you have created for yourself in the presentation. While presenter view is viable for a classroom setting (where your personal computer screen can be separate from wha a projector is showing), for sharing your own screen over Zoom, sharing the slides without personal notes is best.
Open the PowerPoint you will be sharing. On the PowerPoint menu, select Preferences.
In the PowerPoint Preferences dialog box, under Output and Sharing, click Slide Show.
In the Slide Show dialog box, UNCHECK the Always start Presenter View with 2 displays check box.
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.
A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.
No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.
Please contact the IS team at 310-506-7425 if you have any questions.
As the Spring 2021 semester draws near, faculty may want to copy information from one class site to another. Copying from one site to another is easy and can save time.
You can find more information about this at the TechLearn page found here.
How to Copy Course Information
Click the tab for the course or project site, or click the “Sites” menu at the top right and click the desired site. NOTE: You must be in the new course site. Do not go to the old course site.
2. Enable the same tools from your old site in your new site. You may not see content to copy if you have not added the same tools
3. In the new site, click “Site Info” in the left menu.
4. Click “Import from Site.”
5. Select the best option:
“I would like to replace my data.” – Be careful! This will overwrite all information in the current site and replace it with the information from the selected site. If you want to copy gradebook items, this is the choice. However, be sure you are in the correct site! Also, be sure you haven’t added anything into the current site yet since it will be overwritten. If you erase the existing site contents, that action is permanent and cannot be undone.
“I would like to merge my data.” – RECOMMENDED! This simply copies information from a previous site into your new site. It does not overwrite any content you have already added into your new site. This choice is recommended in most cases.
“I would like to merge my user(s).” – Be careful! This option only copies users and only those users that have been manually added into a previous class site. NOTE: This process will not copy roster-provided users. For official class sites, see how to merge or combine course sections into your site.
6. Choose a past course site to copy materials from and click “Continue.”
7. Select the desired tools that contain the content you wish to copy. If you do not see a tool, look at your left tool menu. Remember, you must first enable the tool in your new site before you can import materials into it.
8. Click “Finish.”
Note: Announcements that instructors chose to generate “on-the-fly” when assignments were created or updated in a prior term will not import to another site. This is a good thing, as those announcements were tied to specific due dates and changes for the respective term, and would no longer have any relevance to the new term.
For information on how to enable closed captions for your meeting/class/event as a host please see this page.
Desktop Client
Sign in to the Zoom desktop client.
Join a meeting or webinar.
When closed captioning beings, you will see a notification above Closed Caption in the meeting controls.
4. Click Closed Caption to start viewing closed captioning. Tip: Click and drag the closed captioning to move its position in the meeting window.
(Optional) To adjust the caption size:
Click the upward arrow next to Start Video/ Stop Video.
Click Video Settings the Accessibility.
Move the slider to adjust the caption size.
Mobile Application
Sign in to the Zoom mobile app
Tap the Settings icon.
3. Tap Meeting. 4. Toggle Closed Captioning to on. When you are in a meeting where closed captioning is available, they will automatically appear on the bottom of the screen.
Pulled from Zoom's support page: https://support.zoom.us/hc/en-us/articles/207279736-Managing-and-viewing-closed-captioning
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
Zoom recordings are generally stored in the Cloud, which does not have infinite storage. To preserve room for new incoming recordings, Pepperdine is implementing a six month Zoom retention period.
This retention period is important to ensure that enough cloud storage space remains available for our community during an active academic term. It will also promote good stewardship of University data and resources by encouraging the review and transfer of any critical meeting or lecture recordings to Pepperdine’s longer-term video storage locations.
This will begin January 4, 2021. Please see this timeline to understand when recordings will be deleted:.
What does this mean?
Pepperdine’s cloud server will refresh every six months. This means that new Zoom cloud recordings will be available for six months before being automatically moved to Zoom trash.
Once moved to trash, meeting hosts (professors) will have 30 additional days to access the recording from trash before permanent deletion.
What to do before January 4th?
Review your old Zoom recordings, and determine which ones you wish to keep long term.
Download any recordings you wish to keep, and archive in either Panopto or Google Drive. See the steps below for how to archive Zoom recordings.
Archive Zoom Recordings to Google Drive
To archive Zoom recordings to Google Drive, follow the steps below.
Begin by navigating to your online Pepperdine Zoom account, by logging in through https://pepperdine.zoom.us/. For more information on how to access your Zoom account, see Lawtech’s general Zoom page.
Click Recordings from the left-hand tool column.
3. Next, under the Cloud Recordings tab at the top of your page, scroll through your meetings until you find the recording you wish to preserve. Click the More button at the far right of the recording, then from the drop-down menu click Download.
4. You will see the downloaded recording(s) appear at the bottom of your browser, or saved to your downloads wherever they are kept.
5. Now, navigate to Google Drive and log in using your Pepperdine email.
For archiving purposes, we recommend that you create a new folder. To do this, begin by clicking New and then Folder.
6. Name the folder accordingly.
Once you click Create, you will be directed into the folder itself.
7. To upload your recently downloaded Zoom recording, click New (again) from the upper left hand corner, and then File Upload.
8. You will be directed to your files, where you will navigate to Downloads and then select the recording you wish to archive. Select Open.
9. Success! Your recording will upload to your new Google Drive folder, to be archived long-term.
If you would like to mass archive many recordings at once, the process is exactly the same. Just download them all from Zoom, and choose all of the downloaded recordings to be uploaded to your Drive from step 8, instead of one recording only.
For more information, see Pepperdine’s web page on Zoom Cloud Storage Retention.
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
If you are trying to access a recording in Zoom, and receive an error screen such as the one below, then you may need to re-log in to access the recording through SSO. Please view the steps below on how to do so.
Accessing The Recording
If already logged in to Zoom, log out. Then, click the link that your professor sent to view the recording.
You will be navigated to a log-in page. Do NOT sign in with the email address and password. Instead, select Sign in with SSO.
3. You will be directed to a domain page. Enter pepperdine as the domain. Press continue.
4. From there, you will be directed to Pepperdine’s Central Authentication Service log in. Log in using your usual Pepperdine credentials.
5. Finally, you will be asked to enter the password for the unique Zoom recording you are accessing. Enter the password given to you by your professor.
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
Your browser saves time by navigating through shortcuts to saved or cached information. This means that if a website is changed or upgraded, your browser may rely on saved or cached information to load the page. This can occasionally cause some discrepancies between an older version of a webpage and a newer one.
You can manually force your browser to reach out to the most recent version of a website by clearing your cache and browser data. Find out how to clear your browser data for each browser listed below. Also, see this page for more information on the steps listed below.
Chrome
Open Chrome. At the top right corner of your screen, hit more (the three gray buttons). Then from the drop-down menu, click history, and history again.
2. On the left, click clear browsing data. From the drop-down menu, you will be able to select how much you would like to delete. To delete all, select All Time.
Apple Safari
Open Safari. Choose history, then clear history. Then select from the drop-down menu how far back you would like to clear.
Mozilla Firefox
Open Firefox. Then click the library tab, and then history and clear recent history.
You will be presented with a dialogue box where you can choose the time range you would like to clear.
Microsoft Edge
Open Microsoft Edge. Select Settings and More and then history, then manage history. Alternatively, you may paste this link: edge://settings/privacy into your browser).
Under clear browsing data, choose the time frame you would like to clear.
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
Apple’s new security feature called a “MAC address”, keeps information secure by requiring a device to identify itself to a network before logging in. This means that if you have a device using the MAC feature, you may be required to re-log in in to Pepperdine’s Wi-Fi server frequently. See this page for more information.
Resources Affected
This feature affects the following devices: Devices bought with or upgraded to iOS 14, iPadOS 14, or watchOS 7.
ISO recommends all faculty, staff and students use the following procedure (See “work around” farther down this page) to disable this feature after connecting to Pepperdine’s Wi-Fi network using an Apple device running one of the affected iOS versions.
Note that if the feature is turned off after registration, there may be one more registration as the MAC address reverts to the hardware address. Android devices and Windows 10 computers also have this feature, but it is not on by default.
If colleagues or students with those devices are getting deregistered daily, check if that feature is enabled for the “pepperdine” Wi-Fi SSID and turn it off.
Technicians may reach out to the Information Security Office by phone with questions at x4040 for further technical explanations. Students and colleagues who need help configuring the private Wi-Fi to off for the “pepperdine” SSID should contact Tech Central, x4357.
People Affected
On-campus faculty, staff, students and other colleagues when registering one of the above described devices to the “pepperdine” Wi-Fi network.
Work-Around
To disable the feature you may follow the instructions found here.
If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.
Zoom is an online meeting platform and the University’s web conferencing software that will be used for holding classes online. Alternative hosts possess the same abilities as co-hosts (managing participants, admission, recordings, etc.), but also have the additional privilege of starting the meeting on the host’s behalf. Some professors may find it beneficial to make their TA’s alternative hosts. Here, you will be guided through instructions on how to add an alternative host to your meeting sessions.
2. Click on “Zoom Pro” tool on the left navigation.
3. Click on the blue link of your session name under the “Topic” column.
4. Scroll down to the bottom of the page, click on “Edit this Meeting.”
5. Scroll down to the bottom of the page again and type in the email of your desired individual into the “Alternative Host” box. Last, click the “Save” button.
