Pepperdine GMAIL on your Mac Mail Client

Looking around online, there is no hard directions on how to add your Pepperdine GMAIL client to the Mac MAIL client.  So here goes.

These instructions assume you’ve already moved your Pepperdine account to the Pepperdine-branded GMAIL.  If you haven’t done that but want to do that, go to google.pepperdine.edu and follow the instructions there.

 

The first thing you need to do ensure IMAP is Enabled on your Pepperdine branded GMAIL account.

  • Click on the Gear on the Upper Right corner and Click on “Settings”

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  • Click on “Forwarding and POP/IMAP”
    • Under “IMAP Access” click on Enable IMAP

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Now your Pepperdine GMAIL can be added to your Mac Mail Client.

  • Open the Mac Mail Client
  • Under the Mail tab, click “Add Account”

 

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  • Click “Add Other Mail Account”

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  • Under the “Add a Mail Account” screen insert your user information.
    • Full Name: What your enter here will be how your E-mails Go out
    • Email Address: Inserted as “Your WAVNET UserID”@pepperdine.edu
    • Password: Your WAVENET Passsword

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  • Click Create. You will get a warning that the “Account must be manually configured.” Click Next

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  • “Incoming Mail Server Info”
    • Ensure IMAP is Highlighted
    • Mail Server: imap.gmail.com
    • Email Address: Inserted as “Your WAVNET UserID”@pepperdine.edu
    • Password: Your WAVENET Passsword
    • Click Next

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  • “Outgoing Mail Server Info”
    • Mail Server: smtp.gmail.com
    • Email Address: Inserted as “Your WAVNET UserID”@pepperdine.edu
    • Password: Your WAVENET Passsword
    • Click Next

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That should do it. As always, if you have any questions or concerns, you can contact SOL-Information Services at 310-506-7524

MyID Password Reset Errors

The Password Reset- Error Messages includes screenshots of various error messages that may be seen in MyID when attempting to reset a password.

Note that the https://myid.pepperdine.edu website provides some additional resources, including a link to verify/update your MyID profile, a link which can be used to change a known password, and a short training video.

1. The user’s profile information is blank.

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2. The user doesn’t recognize the email or phone number that the PIN was sent to.
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3. The system doesn’t recognize the user.
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Note: All of these messages direct you to go to: https://myid.pepperdine.edu/help

This URL will:

  • Link to our new Password Reset Request Form.
  • Generate a help desk ticket for Anytime Support.
  • Anytime Support (the Password Reset Group), will help people update their profiles.