Author: Hong Kha

  • Register for Wireless Network Access

    LaptopPepperdine University has wireless networking capabilities throughout the Malibu campus as well as at the other Pepperdine campuses.

    Students can conduct research, download research projects, and check e-mail within the accessible area.  For those students considering a new laptop purchase please review our recommendations page here.

    You can easily access the WiFi network on your laptop, tablet, smart phone, or other wireless device by registering your device at https://wavesconnect.pepperdine.edu.  To register your device, select “Current Students, Faculty, and Staff” and then enter your wavenet ID and password credentials to access the WiFi network. 

    Connection Instructions for Faculty, Staff, and Students

    1. Open a web browser on your device (Firefox, Internet Explorer, Safari, etc.) and visit any web page. You should be redirected to the WavesConnect website for your location.  If not, point your browser to https://wavesconnect.pepperdine.edu.
    2. Read and agree to the Computer and Network Responsible Use Policy.
    3. Click “Start” next to the heading of “Current Students, Faculty and Staff.”
    4. Enter your NetworkID and password. (Don’t know your password?)
    5. Select “Student”, “Faculty/Staff – University Owned” or “Faculty/Staff Personally Owned” from the drop down menu.
    6. Click “Continue.”
    7. Wait for the progress bar to complete or reboot your computer.
    8. Registration is now complete. You must register your computer or device annually.

    Remember, when you register your device, your registration will last one year.  Registering as a guest user lasts only one day.   

    For more information on Network and Internet Access via Computer Registration see Pepperdine University’s IT site here.

  • Microsoft Office Suite – Office 365 is FREE to Students

    The Microsoft Office suite is a family of software that delivers almost any tool imaginable to assist users at home and in business. Here, Pepperdine Caruso Law IT helps break down the different applications available.

    NOTE: We always recommend that you INSTALL and USE the local copy of MS Word (actually install it on your computer’s hard drive) rather than use the online version (accessed through your web-browser) when working on law school projects or pleadings for court. The features you need for law-specific document creation are not all available to you in the online version of Word.

    Students and Faculty can purchase this software at a significant discount through Microsoft’s education store; Office 365 is even available for free.

    Click the link below to view the Pepperdine IT Student Discount page: http://community.pepperdine.edu/it/students/newstudents/student-discount.htm

    Microsoft Word

    Microsoft Word may be the most popular application under the Microsoft Office suite. Word is a powerful word processing software that is heavily used in the field of law, specifically for legal document creation and formatting. Click here for some common Microsoft Word tips and tricks for lawyers.

    Microsoft Outlook

    Microsoft Outlook is an all-in-one information manager for personal emails, contacts, calendars, tasks, and notes. It is said to be the second most used Microsoft Office application for lawyer, after Microsoft Word of course. For most interesting information on how to incorporate Outlook’s benefits in a law office, click here.

    Microsoft PowerPoint

    Microsoft PowerPoint is a slideshow presentation software commonly used for meetings, business proposals and industry talks. PowerPoint is known to boost memory retention when it comes to presenting information.

    Microsoft Excel

    MicrosoftExcel is an incredibly popular spreadsheet software tool. This application may be valuable for analyzing, presenting and sharing data-intensive cases. Many Excel applications exist for case evaluation and management, as well as law firm budgeting.

    Microsoft Access

    Microsoft Access is a database management system, usually utilized to create business applications from templates or scratch. This is frequently used for lawyer contract tracking and appointment tracking.

  • Caruso School of Law Information Services

    • To reach Information Services (IS), the Caruso Law technology support group, you may email [email protected] or call 310-506-7425, Monday through Friday, 8:00 AM to 5:00 PM. If you need assistance over the weekend, please leave us an email or voicemail and our team will reach out to you in the order your message was received on the following business day. 
    • Classroom Support: There is a phone installed in every classroom that will automatically call the extension 7425 number when picked up. There is no need to dial.
    • Lawtech.pepperdine.edu is the Caruso Law technology support site that includes announcements and help articles for law students, faculty, and staff.
    • Zoom: If you are having issues accessing class recordings via Courses please make sure to “Sign in” to zoom.pepperdine.edu  before trying to watch a Zoom recording. You only need to do this if you are having trouble accessing any class Zoom recordings within Courses. Here is some additional Zoom troubleshooting information
    • Examplify support, please take a mock exam at least 2 days before your first exam. If you have any issues, please contact our IS team immediately.

  • “You cannot view this recording”

    Using your Pepperdine email to create a personal Zoom account on zoom.com will cause issues with watching class recordings.

    You may have used your Pepperdine email for a personal account without knowing, or by mistake. If so, there is a simple fix: We need to let Zoom transfer your account.

    To do this, clear your browser’s cache. Then, log into zoom.pepperdine.us using the Sign in button.

    This should fix it, but If you continue to have problems someone from our team can help you at the library service desk between 8:00 am to 5:00 pm Monday through Friday.

  • How to Find your Exam ID number in WaveNet

    During your time at Pepperdine Caruso School of Law, it is vital to your grade that you know where to find your Exam ID number. To find it, just follow the three steps below:

    First, go into WaveNet and log in using your username and password. Then, select “Academics” on the left navigation bar.

    Available to law students only is the “Exam Number/Class Rank” link in the center of the screen. Click the Exam Number/Class Rank link.

    Once you select it, it will open a smaller window displaying all relevant information. Simply find your semester and which type of Exam you are taking! Instead of the red XXXX you will see your 4-digit exam number. Please note that the 4-digits change every midterm and final exam.

    Best wishes on your exams!

  • Turning Off Private Browsing MAC

    When using Pepperdine’s Wifi network, make sure to turn off private browsing MAC for the best experience.

    Instructions for iOS Apple

    Android

    For Android devices find Wi-Fi in your settings. It will be under a tab called “Connections” or “Networks.” Once you find Wi-Fi, tap on it.

    To the right of ‘pepperdine’ there should be a symbol of a gear. Select it.

    Next, you will want to select “MAC address type.” You may have to scroll down to find it.

    There should be a small pop-up that gives you a few options. Press “Phone MAC.”

    Jump to Android

    Apple

    For, the process is followed in a similar way. Open settings and find “Wi-Fi.”

    Find ‘pepperdine’ in your list, and tap the ‘i’ symbol to the right of it.

    Simply scroll down until you find “Private Wi-fi Address.”

    Finally, make sure it is off.

  • Westlaw: Drafting Assistant

    To add a Table of Authorities to your Appellate Brief, it is recommended that you use Westlaw’s Draft Assistant tool. The tool will insert a TOA by picking up cases and numbering in your brief. Of course, you also have the option to insert a TOA manually, and you can learn those instructions through the Harnish Law Library’s Word Formatting Page

    1. Log in to lawschool.thomasreuters.com
    2. In the top tab that indicates “Westlaw, TWEN…” click the drop-down arrow. Then click Drafting Assistant Essential.

    3. You will be able to upload a word document. Upload your COMPLETED appellate brief. If it is not fully completed, the numbering and cases will be incorrect.

    4. After uploading your brief, choose “TOA Builder” from the left-hand tool column.

    5. Under the TOA builder you will have the option to add a citation range, and then to “run” the TOA builder.

    6. Once the process has run, and you have selected where your TOA should be placed, select “Finish” and save your new document.

    7. With your new appellate brief, carefully go through your citations and cases to ensure that the TOA builder assigned pages correctly. Also, check to make sure that spaces between periods are correct based on the local classroom rules you received for double- or single-spaces after periods. The TOA builder will not fix spacing automatically.

    Note: If there’s an issue with the Word document that is downloaded from the TOA builder, then you can simply copy and paste the TOA itself into the version of the document the partners have been working on. 

    If you have any questions about the information in this article, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • View Your Unofficial Transcript

    Your unofficial transcript details cumulative credits and classes taken at Pepperdine, as well as credits from different programs and grades for each class. Some job or post-grad applications even require this document. Please follow the steps below to learn how to access your unofficial transcript.

    1. Go to wavenet.pepperdine.edu and log in using your Pepperdine credentials.
    2. Next, click on Academics in the left column.

    3. Then click on View Unofficial Transcripts.

    4. A dialogue box will appear, prompting you to click on the link. This will allow you to view your transcript, and email a copy to your school email.

    If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Reduce Background Noise in Zoom

    This guide will show you how to reduce background noise in Zoom, so that your audio will come through crisp and uninhibited for your audience.

    Option 1: In the Meeting

    If you are already in the Zoom meeting and notice that you are picking up a lot of background noise, click on the small arrow next to your microphone in the bottom left corner. This will open audio settings. Click on Audio Settings.

    Option 2: Before the Meeting

    Open the Zoom application on your current computer. Since this setting deals with the audio on the computer you are using, you will need to change this setting for different computers and desktops you use.

    Next, click on the gear icon at the top right corner of your application. This will take you into your settings.

    Once in Settings: Suppress Background Noise

    In the Audio tab, there is an option to suppress background noise. The default is Auto, but you may choose High to suppress even loud noises such as typing and dog barks.

    If you have any questions, or would like to learn more about the content covered in this article, please feel free to contact Information Services at [email protected] or (310) 506-7425.

  • Set Up Automatic Zoom Recording in Courses

    The automatic recording feature, found in the setting for your Zoom meetings, is the preferred method for lecture capture at Caruso School of Law.

    Follow the instructions below to set up automatic recordings for your Zoom meetings.

    1. Navigate to  zoom.pepperdine.edu and then log in to your account. Click on Meetings in the left-hand column. Either click on a previously scheduled meeting to alter it to include automatic recording or if you are creating one from scratch, click Schedule Meeting.

    2. Ensure all of the information for the meeting is filled in, then scroll down to the Meeting Options section. Select Automatically Record and In the Cloud.

    Please remember to make that change for all occurrences of the meeting, which is automatic if your meetings are automatically recurring.

    3. Click Save and you are good to go!

    Notes

    • If you would like to come on to Zoom a few minutes before class begins, simply Pause the recording once you enter class and resume when class begins.
    • Unpaused, the recording will continue until it is manually paused or stopped, or you end class, even if you run over scheduled time.

    If you require any technology assistance, please feel free to reach out to Technology Services at (310) 506-6417 or [email protected] 

  • iClicker: Access Exit Poll

    These instructions will allow you to access an exit poll to give feedback at the end of a class through iClicker.

    1. Log into iclicker.com
    2. Click on your course.

    3. Click on the bell at the top right corner.

    4. Click on the session date you want to provide feedback for.

    5. Provide feedback, then click submit.

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!

  • Use iClicker as a Study Tool

    These instructions will help you use the iClicker app as a study tool for your courses. Please view the instructions below to take advantage of this helpful function in iClicker!

    These study guides are customized by you, the student. Learn below how to locate the study tools section in iClicker, and then how to upload your own content to the study tools so you can begin reviewing.

    Locating the Study Tools in iClicker

    1. Log in to iclicker.com as a Student. If you do not have an account yet or need instructions for logging in, please read this article.
    2. Click into the class you wish to study for. For example, I could click into the “Evidence” course listed below if I wanted to study for that class.

    3. There is a “study tools” button in the top toolbar. Click on it to enter your study section.

    4. You may see that you have no content to review here, if you have not flagged questions. See the below instructions to learn how to flag questions.


    Flag Questions for Study Tools

    1. From the top toolbar in your selected course, select “Class History.” Then click on a poll, which will open up the questions that were asked in that poll.

    2. You may flag questions that you would like to review here, and the flagged questions will appear in the study tools bar.

    3. Now, when you click on the Study Tools button, you will see any questions you flagged. You will now have the ability to use flashcards and practice tests for the questions.

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!

  • Turn on Zoom Transcripts

    To turn on Zoom transcripts for your Cloud recordings, please view the instructions below.

    1. Log in to zoom.pepperdine.edu (or click this link)

    Click the Sign In button, which will take you to the SSO page. 

    Then, navigate to the far left panel and choose the “In Meeting (Advanced)” tab to open the settings options.

    2. Select All of the Options Below

    Ensure that you click all of the boxes, namely:
    1. Allow use of caption API Token to integrate with 3rd-party Closed Captioning services,
    2. Allow live trascription service to transcribe meeting automatically, and
    3. Allow viewing of full transcript in the in-meeting side panel.

    Also ensure that both the Closed Captioning and Save Captions tabs at the far right are turned on, as shown below.

    During the live recording session, you should now also have the option to “enable live transcripts”, which will insert live, automatically generated closed captions during your class.

    3. Do a test Zoom Pro recording

    Finally, do a test Zoom Pro recording in Courses to see if the transcripts show up in the Cloud Recording.

    You should ideally see the transcript available on the side of the document once the recording is finished uploading.

    If you require any technology assistance, please feel free to reach out to Technology Services at (310) 506-6417 or [email protected] 

  • About Us

    Meet the staff of the Information Services department at Caruso School of Law!

    Phil Bohl

    Assistant Dean, Information Services

    Dean Bohl is our Assistant Dean of Information Services here at CSOL. He is originally from a small family farm in southeast Nebraska. After graduating from law school in the early 90’s, he practiced VERY briefly as an attorney (with a perfect record of wins in court — one motion made, one granted!). Joining the team at Caruso was one of his best decisions ever. What can be better than working with great people serving a great mission? Bohl leads the Information Services team, represents Caruso before various university groups on technology-related issues, and serves as an unofficial mover, janitor, and tech guy depending upon the day and the need. Outside of work, he enjoys making sawdust as much as possible.

    David Dickens

    Director of Information Services Operations

    Mr. David Dickens is our Director of Operations for Technology here at CSOL. The two main areas of his work concern computer technology and audio-visual. In addition, when people have the tech and equipment they need but do not know how to use it to its full potential, David likes to train people to use their tech effectively.

    David was originally a Seaver student who “never achieved escape velocity,” as he worked for various church departments, communications, business, and central IT at Pepperdine before he was recruited by Phil to work at Caruso. Originally, he applied to Pepperdine as a religion major, and became a music major.

    His day-to-day consists of trying to keep up with what is coming next in academic computing and instructional technology. Day to day, there’s a lot of troubleshooting, responding to people’s needs, and keeping the ball rolling. His favorite part of his job is being able to help people achieve their goals. Outside of work, he enjoys “nerdy pursuits of all kinds,” including books, music, video games, board games, and reading his favorite authors (Jean Wolfe, Frank Herbert, J.R.R. Tolkien, and more.)

    Gilbert Marquez

    Manager of Server Administration

    Mr. Gilbert Marquez is our Manager of System Administration at CSOL. Originally, he was brought to this position through the 2011 United States v. Scheinberg case.

    Gil’s day to day activities include providing timely, effective, and practical technology to the CSOL community. His favorite part of his job (besides getting paid), is working for the best department at the law school! Outside of work, he enjoys leisure weekends with his wife, as well as playing with his dogs… and raking in pots.

    Seth Hackett

    Instructional Technologist

    Mr. Seth Hackett is the Instructional Technologist at CSOL: the interface between the law school faculty and the Information Services team. Seth came to the IS department from the Straus Institute, where he worked in admissions, recruitment, and faculty support for over five years.

    His day-to-day consists of technological troubleshooting and training for various staff and faculty. His favorite parts of his job are getting to know all the faculty and staff at the law school, and having the opportunity to solve many different problems every day. Outside of work, Seth writes songs, sings, and plays guitar. He’s also a gamer, enjoying online games of all types, board games, and tabletop role-playing.

    Hong Kha

    Director of Learning Systems and Strategic Analytics

    Ms. Hong Kha is our Director of Learning Systems and Strategic Analytics for the IS team at Caruso. She ensures that all the learning technology are working and helps faculty and students with their instructional tech-related questions and problems. She enjoys thinking creatively about how learning can be administered best in the classrooms through tech and combines her educational skills with her technology skills to serve CSOL.

    Her day-to-day work includes trouble-shooting whatever comes her way, usually accompanied by a dose of “chaos and madness” when tech concerns flare up quickly. Her favorite part of her job is the people, as she has gotten to know many of the IS staff well. Outside of work, she enjoys watercoloring!

  • Editing Zoom Transcripts

    You can learn how to create transcripts in Zoom in our Turn on Zoom Transcripts page. After these transcripts have been created, they can be edited and updated. Please see these instructions on how to edit transcripts.

    Sign in to zoom.pepperdine.edu

    Go to zoom.pepperdine.edu then click “Sign In.” You will be directed to Pepperdine’s CAS, where you can log in using your Pepperdine credentials.

    Click Recordings

    On the left-hand navigation menu, click “recordings.” Click the name of the recording you would like to edit. You will see a list of recording files.

    To edit the name of the recording, click the pencil icon next to the name, which will allow you to type in a new name.

    Click the “play” icon on the recording.

    Click the “play” icon in the middle of the recording. This will open up the recording in a diagnostics screen, where you may edit phrases.

    Edit your Transcript

    There should be a running transcript bar on the side of your video. You can hover over a phrase with your mouse and click edit, allowing you to change the wording of the written transcript.

    On the video itself, you can click the “scissors” icon to clip sections of the video.

    Note that editing will not affect the original recording, but when students download a recording it will be the full-length version.

    To edit, once you have clicked the “scissors” icon shown above, click on the arrows on either end of the video playback range to move them closer or further away. When you click save, the blue section will be set as the new payback range.

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!

  • Finding Law Course Emails in Gmail

    Each law course has its own unique email address. To find the email linked to your course, please follow the instructions below.

    1. Start a New Message in Gmail

    To search for an email address, log in to your Pepperdine email server, and then start a new message. In the by line, you will be able to search for an email already in the server.

    2. Type in Law number and Course Number

    In the to line, type in the law number and course number, and it will auto-populate. For example, typing “law181.01” should generate the email address attached to that course. Make sure you take note of the current semester, and choose the correct semester in the email address.

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!

  • Students with Issues Accessing Zoom Through Courses

    You may have issues accessing Zoom through Courses, and receive an error page (shown below). If this is the case, follow the instructions on this page to fix the problem.

    1. Clear Your Browser Cache

    First, you will need to clear browsing data and history. See this post for instructions.

    2. Update Chrome

    Ensure that your Chrome browser has been updated so that it can run the necessary programs. See this page for instructions.

    3. Activate Zoom

    Next, activate your Zoom account by following these instructions.

    4. Reboot Your Computer

    After following steps 1-3, reboot your computer to refresh all pages and save your work.

    5. Try Courses Again

    Now, go ahead and try accessing Zoom from the Courses page again. If you still have issues accessing, please contact the IS desk using the information below.

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!

  • How To: Create an RTF File

    An RTF file, which stands for Rich Text Format file, is a word processing document file. At the end of a RTF file, you will see the extension “.rtf.” Note that the ideal way to convert documents into RTF is through Microsoft Word, so it is recommended that your text is in that form originally.

    When uploading questions to Examsoft, you will need to first convert your files into RTF form. To do so, please follow the instructions for converting from Word and Google Docs below.

    Microsoft Word

    1. Open Microsoft Word and click File.

    2. Then click Save As.

    3. Then, in the File Format drop-down menu, select Rich Text Format (.rtf)

    Google Docs

    For Google Docs, navigate to the File icon, and then click on Download. Then click the Rich Text Format (.rtf) option.

  • Safari and Courses Zoom Pro

    You may receive the message shown in the screenshot below in Safari. To resolve this issue so that you will not receive this message, and will not be re-directed to Chrome, please follow the steps below.

    1. Navigate to Safari and click the Safari tab in the top left of your screen. Click Preferences.

    2. Click the “Privacy” tab, and then make sure the following options are unchecked. 

    IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR [email protected]. GOOD LUCK!