Google Docs (and more) off-line

So what to do when the power goes out and you don’t have access to the internet? Just yell. It’s what I do!

It’s true, your laptop still has plenty of battery power but you use the Google Suite from Pepperdine and that requires an internet connection to use right? Not necessarily.

You can set up Google Suite to work for you off-line. This ability is key when the winds pick up and SCE is offering to turn off your power every other hour.

Offline Google Suite: Check out these instructions from Google on how to set up offline mode for your favorite Google Suite apps: https://support.google.com/docs/answer/6388102

Offline Google Drive: Also, similarly, you will probably want to ensure that most/all of your current files are automatically synchronized between Google Drive and your laptop’s hard drive for the same reason: https://support.google.com/drive/answer/2375012

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

Nefarious Texts! – DON’T CLICK!!

Shipping

Yep, the holiday season is in full swing and the crooks are out to help themselves…
Please be alert to the possibility that you will receive “alerts” via text message (and email too) that purport to update you on the shipping status of something you have ordered.

We strongly recommend that you NOT click that link in the text unless you are positive it’s from the seller or shipper.

Messages that look like this should be immediately suspect:

Ups – package 1z18043 status – shipped!
Click here: j1fnz.info/iqbRGdhgpP

There are several variations on this theme and none of them do good things for you.  Some will waste your time with obvious shenanigans, others will do their best to steal from you.

Here’s an article from earlier this fall on the topic: https://www.howtogeek.com/511049/psa-watch-out-for-this-new-text-message-package-delivery-scam/

If you want status on a package, I recommend that you go back to the order or shipping confirmation email message from your vendor that lists the details of your order and follow that trail to your parcel status.

Check Departmental Voicemail remotely

There are a number of ways to stay connected to your departmental voicemail when working off-campus.

  • Retrieve messages with your phone
  • Retrieve messages using Jabber
  • Have the voice messages forwarded to an email address as an audio file attachment (similar to what is done automatically with your personal office voice mail).

To retrieve messages from any phone :

Note: This will work from any phone anywhere.

  1. Dial (310) 506-4002.
  2. When the system answers with: …”Hello you have reached Pepperdine U. messaging system…”
  3. Immediately press the star key (* )
  4. Enter your voicemail ID number (last 4 digits of your phone number or 4-digit phone extension) followed by #.
  5. Enter your PIN (XXXXXX) followed by #.

To retrieve messages using Jabber on your computer:
Note: Jabber will not notify you of any messages on a secondary line you have associated with your Jabber account.  Notification is only functional on the prime line (your primary number on jabber).

  1. To access voicemail on a secondary line in Jabber, select the line from the “line bank” on the bottom left corner of the Jabber screen.
  2. Then go to the upper left and enter “4002” in the “Search or call” blank then hit enter.  This will dial the voicemail system for that line.
  3. Enter your PIN for that line’s voicemail box.

To forward messages to an email address:
Note: This solution may not work for every situation.

  1. You can forward your messages that go into your departmental phone line’s voicemail box to any one email address you prefer.
  2. You cannot send this voicemail to multiple email addresses
    • But you can functionally distribute all such voicemail messages using a rule in Google Mail that will allow you to forward incoming messages meeting the voicemail criteria.
    • You can also send the voicemail messages to a group distribution email (like a Google Group) that will enable you to send those voicemail messages to more than one person.
    • Consider this option carefully because you will run the risk of more than one person on your team returning messages to the same caller. This can create some confusion.
  3. If this approach is something you’d like to do, please contact the Information Services department at [email protected] with your request. We can help you get a departmental email address if necessary and will help setup the voicemail forwarding to the address you specify.

Using Your Phone for Internet Access (Hotspots for iPhone and Android)

From time to time, you may be placed in a situation where you must use Examplify–or require any internet access, for that matter–in an area that has poor or no internet connection. If your phone plan allows it, please follow these instructions on how to set-up and utilize hotspots.

iPhone Users

  1. On your iPhone, go to “Settings” then “Cellular,” or “Settings” then “Personal Hotspot“.
  2. In order to allow others to join, tap the slider of “Personal Hotspot” to turn it on.
  3. Verify the Wi-Fi password and name of the phone. If you have not yet made a password, do so now. Stay on the personal hotspot screen until you’ve connected your other device to the Wi-Fi network.
  4. On your computer or device that you want to connect, go to “Settings” then “Wi-Fi” and look for your iPhone or iPad in the list
  5. Click on your iPhone or iPad’s Wi-Fi network to join. If applicable, enter the password you have created for your Personal Hotspot.
  6. Once connected, your device should display a blue bar at the top to verify usage of your hotspot.

To view more information and instructions on Apple’s support page, please click here.

Android Users

  1. To turn on your phone’s hotspot, open “Settings”.
  2. Go on “Network & internet,” then “Hotspot & tethering.”
  3. From here, select “Wi-Fi hotspot” and turn it on by selecting the switch to blue.
  4. To change a hotspot setting or create a password. If you have not already set up a hotspot, first tap “Set up Wi-Fi hotspot” and follow the instructions provided. If you do not wish for your hotspot to require a password, select “None” under “Security.”
  5. On the other device that you would like to connect, open the list of Wi-Fi options and search for your phone’s hotspot name.
  6. Enter your phone’s hotspot password and click “Connect.” You may share your phone internet with a total of 10 mobile devices.

To view more information and instructions on Google’s support page, please click here.

Changing Your Zoom Display Name

Students can change their display name as it appears in Zoom.

Sometimes you may want to go by a different preferred name, or you don’t prefer the “(Student)” language to appear in your display name. 


For a student to change the display name you must first change the first name and last name fields on your profile.

Once that has been modified, the display name will be updated accordingly.

The steps to do so are below:

  1. Sign in to zoom.pepperdine.edu and click on the “Profile” tab.
  2. Click “Edit” next to your name at the top right.
  3. Update the First Name and Last Name fields.
  4. Important: Scroll down and click “Save Changes.”

Here are some screenshots to illustrate this process:

2020-08-12_17-28-58.png
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2020-08-12_17-33-30.png

With thanks to Pepperdine’s TechLearn team.

Dell E2720HS Monitor volume control…and more

As a faculty member teaching online, you may have received a Dell monitor to assist with your Zoom classroom.

This monitor is a Dell E2720HS and information on this device can be found online at Dell’s support site: https://www.dell.com/support/article/en-us/sln320306/dell-e2720hs-monitor-usage-and-troubleshooting-guide?lang=en

Specific information on how to manage the volume control on this monitor is contained in the instructions below that cover the On Screen Display menu.

Using the On-Screen Display (OSD) Menu

Use the buttons at the bottom of the monitor to access the On-Screen Display (OSD) menu of the monitor. To access the On-Screen Display (OSD) menu, press Button 5 (Figure 1) at the bottom of the monitor.

To learn more about how to use the On-Screen Display (OSD) menu, refer to the Operating Your Monitor section in the User’s Guide of Dell E2720HS monitor.Note: Any changes you make are automatically saved when you move to another menu item, exit the OSD menu, or wait for the OSD menu to automatically close.

Dell E2720HS Monitor Buttons

Figure 1: Dell E2720HS Front Panel Buttons

BUTTONFUNCTIONDESCRIPTION
Button 1Shortcut key/Preset ModesUse this button to choose from a list of preset color modes
Button 2Shortcut key/Brightness/ContrastUse this button to adjust the brightness and contrast. Minimum is ‘0’ (-). Maximum is ‘100’ (+)
Button 3MenuUse the MENU button to launch the On-Screen Display (OSD)
Button 4ExitUse this button to exit the OSD main menu
Button 5Power On/Off button (with LED indicator)A solid white light indicates the monitor is On and fully functional. Blinking white light indicates the power save mode
Dell E2720HS Monitor OSD Buttons

Figure 2: Dell E2720HS OSD Controls

BUTTONFUNCTIONDESCRIPTION
Button 1UpUse the Up button to increase values or move up
in a menu
Button 2DownUse the Down button to decrease values or move
down in a menu
Button 3OKUse the OK button to confirm your selection in a menu
Button 4BackUse the Back button to go back to the previous menu

Spamfilter at Pepperdine

Spam is every bit the reality in our email inboxes as the junk mail that comes in our postboxes; though often more obnoxious and potentially more dangerous. The University has made great improvements in the last few years to protect users from spam.

If you suspect that you’ve missed a message because it was blocked by the spamfilter, or if you’d like to customize the features of the anti-spam services here at Pepperdine, log in to spamfilter.pepperdine.edu. Provided by a company called Sophos, this system will allow you to retrieve any messages that might have been incorrectly labeled as spam as well as manually add email addresses that you wish to allow to email you, by-passing the filter, or block from sending you email.

Additionally, University Information Technology provides a list of Frequently Asked Questions with answers. However you may wish to review all their help files concerning spam to educate yourself fully.

Faculty Hardware — Setup at home

When setting up your secondary monitor (connected to your laptop) or attaching your headset or webcam, you may have questions.

Please check out these very short videos and then if you still have a question, please do call us at (310) 506-7524 or send us a note at [email protected]

Zoom Polling – meeting votes, anonymous responses

You can use the built-in Polling feature in Zoom to do both ad-hoc and pre-planned polls/surveys which can also function as a voting system.

Zoom’s Polling feature (link to help article on Zoom’s site)

Creating a poll before your class

(Lifted from Pepperdine IT’s site on Facilitating a Meeting with Zoom)

  1. Sign in to your Zoom account.
  2. To begin a poll, you need to either: a) create a new meeting, OR b) go to an existing meeting under the “Meetings” tab.
  3. Scroll to the bottom of the meeting invitation, click “Add” to begin creating the poll.

Begin Poll Creation

4. Title the poll, enter question type (single or multiple choice), and click “Save.”

Poll Question

 Launching a poll

1. Click “Polling” in the bottom toolbar.

Launch Poll


2. Click “Launch Poll.”

Poll Question

3. Participants in the meeting will be prompted to answer the polling questions. Once an answer has been submitted, the host will be able to see the live results.

Polling Questions in Progress

4. When finished with the poll, click “End Poll.”

5. (Optional) To share polling results with meeting participants, Click “Share Results.”

Poll Results

6. Click “Stop Sharing” to stop sharing poll results with meeting participants.

Stop Sharing Poll Results

Creating a poll during your class/meeting

You can also create a poll by clicking Polling during the meeting.

This will open up your default web browser where you can add additional polls or questions. Click “add a question” and then navigate to the page that will appear in your browser, where you can create a question to be used in your meeting.

After your have created your question, follow the same instructions for launching and sharing a pre-planned poll:

First, to get back into the meeting currently running, click Join Now to be directed back to your class.

Next, click the polling icon in the bottom toolbar, which should bring up the newly-created question. Click Launch Poll.

When students finish answering, click End Poll.

Finally, you will have the option to Share Results from the poll, or Re-launch the question.

If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.