EXAMPLIFY INSTRUCTION GUIDE FOR SUMMER 2020 FINAL EXAMS

The following guide is intended to walk you through the process of taking your Summer 2020 Final Examinations.  Please read these instructions carefully.

Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term. 

  • You will have the ability to “toggle” between your exam attachment, electronic notes, the Internet, and your essay responses in ExamSoft. 
  • Your exams will be timed.  You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam.  You are responsible for time-keeping if you begin the exam later than its scheduled time.  If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
  • You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.

Before taking your first exam, please do the following:

For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.

STARTING AND COMPLETING THE FINAL EXAM

On the day and time scheduled for your Summer 2020 final exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.

(Please note:  If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled.  Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)

Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.

1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.

2. Enter the exam password that was e-mailed to you at the start of the exam.
(Note: this password is case-sensitive and must be entered exactly as shown).

3. Please read and acknowledge the “Exam Notice,which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.

4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”

5. The screen, “Please wait until instructed to start” will appear.  Please disregard this statement to start your exam by clicking “Continue.”

6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”

7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.

As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.

8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.

9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.

10. Please type your answer in the space provided. There is a  timer at the top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)

11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.

  •  a. Before the time expires, you can upload your exam, as you typically do in
    Exam Controls as shown below.  
  • b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for youPlease keep track of your time to ensure your exam is uploaded at the scheduled end time.

c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:

  • If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”

13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.”  Do not close your laptop until you see this screen.

(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)

Once you see this  green screen, you may click “Return to Dashboard.”

HONOR CODE STATEMENT FOR REMOTE EXAM TAKING – SUMMER 2020

The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:

By checking the box below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply with equal force to examinations administered online.  [link to the full policy]

In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:

1. to consult with any other person during an examination, unless expressly authorized by the instructor;

2. to edit overtime on an examination;

3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;

4. to take an examination for another student;

5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)

6. to intentionally and unnecessarily disturb others taking an examination;

7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;

8. to submit as one’s own work the work of another;

9. to submit for credit work that has been previously offered for credit or submitted to a journal;

10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;

11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;

12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;

In addition, it is a violation of the Honor Code to willfully fail to fulfill the duty owed by every law student to report promptly to the Board Chairperson or the Dean all circumstances which he or she believes to constitute a violation of the Honor Code and to identify the person or persons involved.

An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources.  Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

ExamSoft Examplify

ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.

Examplify can be downloaded (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement

IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.

For tips on how to maximize your remote internet experience, please click here.

Essay Question Features:

NOTE:  ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

Accepting the Annual ExamSoft User Agreement (Re-register Examplify)

If you have not used your Exampify software since last year, you will need to re-register your user agreement.

Before you can download your final exams, you will need to log into http://examsoft.com/pepperdinelaw with the Examsoft final exam username and password that was emailed you to by Hong Kha.

Once you have logged in, simply click on the Download button on the left-side menu, this will prompt a pop-up window with the new annual user agreement. Please scroll to the bottom of this window (while reading very carefully, of course) and then click Accept to agree to the user agreement.
Once you have accepted the user agreement, you can then log into Examplify and download your final exams.  At the top of the Examplify window, you will see your new registration expiration date for the following year.
If you need further help, please email support@law.pepperdine.edu.

Examplify: The Application’s Service is Unavailable Message

So you’re all ready to rock this final, you’ve studied, have a stupendous outline, now all you need to do is type this essay portion and you’re practically on summer break. You double-click on the Examplify icon to launch the program and watch the load screen run up to 50% and then BOOM… you get a warning that says “The Application’s Service is Unavailable, please retry or contact your administrator.”

With the seconds ticking down to exam time you can feel the panic start to set in as your heart begins to race and your stomach starts tying knots like an Eagle Scout.

But it’s going to be OK! All you need to do is follow the below steps and you will be back up and running in time to still own this final!

Step1:  Right click the Examplify icon on your device, from the menu options, choose Run as Administrator. That’s it, this should fix the problem for most users. However, if you receive the same error message, proceed to Step 2.

Step 2: Navigate to the Services Console

Click the Start button and type in “Services” in the search field for the local services application. Launch the application

 

Step 3: Restart the ExamplifyService

In the Services application, find the item named ExamplifyService

Step 4: Double click the ExamplifyService. This will open up a new window. Ensure that the Startup Type is set to Automatic.

Step 5: Click the Start button on the left. After this service starts, Examplify will open as normal.

Note: If the service is not listed, you will need to re-install Examplify and/or check your antivirus settings to remove it from the quarantine.

Now go conquer this final exam!

MAC USERS

If you find yourself in a similar situation with the same error message, or worse, your Examplify simply won’t launch at all and just bobs up and down without ever loading, then your solution is similar.

Step 1: Simply create a new user profile on your computer. Make sure the new user profile is set as an Admin (Administrator) – For instructions on how to create a new user profile, please visit Apple’s support page for setting up new user accounts.

Step 2: Log into the new profile and launch Examplify.

That’s it!

See examsoft.com/support for additional information.

Final Exam Prep: ExamSoft

ExamSoft Logo

First-time exam taker? Did you get a new computer since your last exam period? Have you recently upgraded your laptop operating system? Don’t forget to download ExamSoft to your computer for Final Exams!

ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their mid-term and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.

Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.

For more information, check out Examsoft’s Exam Taker Guide for everything you need to know about using Examplify.

ExamSoft Releases periodic updates to Examplify that update to your computer automatically, overnight. These updates include general Performance Improvements and Software Bug Fixes. Most often, students do not notice the changes. For information on the current updates, you can visit the ExamSoft Support page regarding Releases.

 

Mojave Now Compatible with Examplify

ExamSoft has just announced that it will begin supporting the new Mac OS X.10.14. You may now upgrade to the newest Mac OS X.10.14 Mojave version, which will be compliant with the latest version of Examplify. As always, please confirm that you have the latest version of Examplify by opening Examplify and checking the top bar of the window for the version number. The latest version number is 1.7.4. For more information, please visit the ExamSoft website.

As always, stay tuned to lawtech.pepperdine.edu for more important updates regarding ExamSoft, or consult the ExamSoft website to ensure you stay current with all the latest news regarding your Examplify exam software.

The new Mac OS has a variety of new features and improvements, including the new Dark Mode. Hope you enjoy!

 

Helpful tips for your next exam – Quit Spotify Before Opening Examplify

We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.

1. Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam or upload your answers once you have completed the test.

2. Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.

3. Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.

4. Turn off your Antivirus – I know, I know… you should never turn off your antivirus, except when it comes to Examplify. Antivirus has been known to cause a whole host of issues with Examplify, from black screens, to screen freezes, it’s all antivirus fault. Any antivirus can trigger this and it can even be intermittent, so even if it worked fine during a mock exam, it might not work in the real final. So just to be safe, disable it for the exam, but then re-enable it afterwards.

4.1 Turn off Automatic Updating – Regardless of whether you are a PC or a Mac, turn off the automatic updates feature. Some operating system (OS) updates could cause major conflicts with Examplify without prior warning. So it is best to not update your OS unless you are sure it will work with Examplify. You can check which OS versions are supported by Examplify at ExamSoft’s website. We recommend disabling automatic updating on your laptop as it could trigger an update or even an update warning window during your exam, which could cause Examplify to crash mid-exam.

5. Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. But don’t be fooled by this number though, this is NOT your word count.

You can view the word count from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

6. Take a Mock Exam – There is an easy way to check if your exam environment is working, simply download and launch a mock exam! This will test out the exam environment on your computer and will let you know in advance if you are going to run into any technical troubles on exam day. If you have any issues during a mock exam, please contact support@law.pepperdine.edu.

7. Download Your Exam File Ahead of Time – Please download your exams before the exam day as occasionally there may be issues on the day of i.e. WiFi outage, ExamSoft service disruption, etc. Exams are usually available for download two days before the exam date. So you can avoid the panic of not being able to download your exam in time by simpling downloading in advance unless you enjoy intense anxiety, sweaty palms, and paranoia. Then again, if you are looking for a good adrenaline rush right before your exam, you can just wait to download until the last second.

For more helpful tips from Examsoft, please visit their Exam Taker Tips page.

SofTest is Now Examplify – Download the New Examplify Today

“I’m so excited it’s almost final exam season!” said no one ever… But even though finals might seem like a long ways away still, they will be here before you know it. And like your Crim Pro professor has probably already said, it’s never too early to start preparing for finals. Probably the easiest thing you can do to prep for final exams is to download the new exam software, Examplify, from ExamSoft©. Examplify is replacing our old SofTest program, which was also made by ExamSoft. 

Examplify has a number of new and helpful features, such as built-in spell check, SofTest used an outdated spellcheck wizard, and a new exam landing page and launch screen navigation. Now all you have to do is login and you can immediately see all of your available exams in the left-hand column, including exam-files available for download, ones you have already downloaded, and exams you have already taken and submitted.

Instead of having to go to a different screen to download your exams, then another screen to take an exam, and yet another location to review the status of your exam upload, now you can do it all right from your landing page.

For more information on how to navigate the new interface, check out ExamSoft’s helpful Quick Start guide for new Examplify users, or just log into examsoft.com/pepperdinelaw and download the program to see for yourself. It’s extremely easy to use! So what are you waiting for? Get ready for finals by downloading Examplify today!

 

Examsoft Support Information

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last, except apparently Examsoft decided to do some redecorating while you were taking your exam because your desktop background is now an Examsoft selfie (talk about shameless advertising). Not to worry, they have a solution for that.

For more information visit their new tech support self-help page for help fixing whatever ails your computer post exam. www.examsoft.com/support

Also, just remember, this is the exact same software used for your BAR exam, so it’s best to sort out all these problems now, rather than when you’re sitting for the biggest stress test of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS X computers.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support a call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!

Mac Examsoft Users: Supported OS Versions for Examplify

 

You may have noticed the warnings advising you not to upgrade to Mac OS X Version 10.14.1. What you might not know is, this is an annual ordeal when it comes to taking midterms with Examplify. Every year Mac rolls out a new OS update. And every year, we advise against updating to the new OS until our exam software Examplify can release a compatible update that allows Examplify to work on the new system.

Once the update is available, Examplify will push it out to your computer and alert you that an update is available for install the next time you log into Examplify. Please remember, you MUST install the update in order for it to work on your new OS during finals.

Examplify is supported on the latest 4 versions of Mac OS. So this means that if you are running an OS that is 4 versions old, and a new OS is released then yep, you guessed it, that list bumps up by one and your old version is now 5 versions old and the new Examplify will no longer work on your now

updated OS. This means before the new OS release you need to either upgrade to a later version right or hope you don’t have an exam before ExamSoft can release a new update to make it compatible with the newest OS. Otherwise, you will find yourself in the unenviable position of being stuck on an outdated version that is no longer supported for use with Examplify, but not able to upgrade to the newest version because it isn’t compatible yet. 

To update your Mac OS, please visit your app store. To upgrade to the latest version of Examplify, just launch Examplify and install the update when prompted. Stay tuned to LawTech to be notified when it is safe to upgrade your Mac to the newest OS.

 

You can also check out ExamSoft’s minimum system requirements page to view what Mac OS versions are currently supported.