The following guide is intended to walk you through the process of taking your Fall 2021 Examinations. Please read these instructions carefully.
Unless you are otherwise notified by your professor, all final examinations will be administered remotely as “open book/open note/open Internet” exams this term.
You will have the ability to
“toggle” between your exam attachment, electronic notes, the Internet, and your
essay responses in ExamSoft.
Your exams will be timed. You are responsible for starting the exam at the time you are scheduled to take the exam and uploading your exam on or before the time the e-mailed instructions indicate you must end the exam. You are responsible for time-keeping if you begin the exam later than its scheduled time. If you begin the exam late, the timer may suggest that you have time remaining, but the deadline for uploading your exam is the time indicated in the instructions.
You are responsible for following the instructions as well as the honor code, which are included with every exam. Your exam submission indicates your certification that you have read, understand, and agree to be bound by the terms of the Pepperdine Caruso Law Honor Code, which applies with equal force to examinations submitted online.
For an instructional video that discusses downloading Examplify, taking a Mock Exam, Examplify features, and more, please view the video below.
Before taking your first exam, please do the following:
Take a Mock Exam – This will prevent unnecessary stress during exams
Download your Exams in Advance of your Exam Date
For further reference concerning requirements, installation and re-registration instructions and other features of Examsoft’s Examplify, please click here.
STARTING AND COMPLETING THE EXAM
On the day and time scheduled for your exam, an email will be sent to your class with exam-specific instructions, including the exam start and end time, password, and contact information should you require immediate assistance during your exam.
(Please note: If you have been approved and scheduled to take the exam on another day or time, you will receive this information on the day/time your exam was originally scheduled. Please save this information for the time your exam is scheduled. Your exam timer will begin the moment you enter the exam password. Do not enter your password until you are ready to take the exam.)
Once you have received the e-mail with your password information, please log-into Examplify and click on the exam you are taking in ExamSoft.
1. Under “My Exams” on the left-hand side of the screen, look for the name of the the exam you are taking and select it/click on it.
2. Enter the exam password that was e-mailed to you at the start of the exam. (Note: this password is case-sensitive and must be entered exactly as shown).
3. Please read and acknowledge the “Exam Notice,” which is the Pepperdine Caruso School of Law honor code for remote exams. (A copy is attached to this document for your thorough review.) Please read and scroll down to the bottom of the screen before clicking “Next” to accept the terms of the honor code.
4. The “Exam Controls” screen will appear, indicating that the exam includes an attachment and instructions where it can be found under the drop-down menu, “Exam Attachments.”
5. The screen, “Please wait until instructed to start” will appear. Please disregard this statement to start your exam by clicking “Continue.”
6. Next, please check the box, “I am authorized to start my exam,” then click “Start Exam.”
7. Once you have entered the exam itself, you will have the ability to “toggle” between your computer notes, the Internet, the exam attachment, and your response.
As indicated above, you may access the exam attachment by clicking on “Exam Controls” on the top menu, then “Exam Attachments” on the drop-down menu.
8. A pop-up window of the exam will appear on your screen.To open and/or print the Exam attachment in your PDF reader, please click on the printer icon/Print.
9. The exam will appear in your PDF reader and allow you to Print from its application, typically using the printer icon at the top of the screen.
10. Please type your answer in the space provided. There is a timer at the top of your screen.(Please note: It is your responsibility to start and end your exams on time. Your exams must be uploaded by the exam end time and will not allow for a “late start/end time.”)
11. Once you are finished with the exam, click “Finish” at the bottom right hand corner.
a. Before the time expires, you can upload your exam, as you typically do in Exam Controls as shown below.
b. IF the timer expires, a screen will appear to inform you that your “Time Limit is Reached,” and the exam will be uploaded for you. Please keep track of your time to ensure your exam is uploaded at the scheduled end time.
c. If the time limit expired and your exam was uploaded for you, you will see the following screen, which will indicate the status of the upload:
If you have manually uploaded your exam, you will be asked to confirm the completion of your exam. If you are certain that you would like to submit your exam, check the box and click “Submit Exam.”
13. PLEASE make sure your exam is completely uploaded. Wait until you receive the green screen, “Your exam has successfully uploaded.” Do not close your laptop until you see this screen.
(Please Note: If you do not receive an email confirmation of your exam submission, please open your laptop again to complete the upload process.)
Once you see this green screen, you may click “Return to Dashboard.”
HONOR CODE STATEMENT FOR REMOTE EXAM TAKING
The following statement will be attached to every exam you will be taking this term. By clicking “NEXT” and entering the password for your exam, you agree to the following:
By checking the box
below, you certify that you understand that the terms of the Pepperdine Caruso Law Honor Code apply
with equal force to examinations administered online. [link to the full policy]
In particular, you are aware of the following non-exhaustive examples of prohibited conduct that specifically apply to exams:
1. to consult with any other person during an examination, unless expressly authorized by the instructor;
2. to edit overtime on an examination;
3. to obtain unauthorized information concerning an examination one is to take, without immediately informing the Dean;
4. to take an examination for another student;
5. to divulge the contents of an objective or essay examination (note: all exams being administered online this semester should be considered as designated as an examination ‘not to be removed from the virtual examination room’)
6. to intentionally and unnecessarily disturb others taking an examination;
7. to incorporate into work offered for credit any passages taken either word for word or in substance from any work of another without properly crediting the original author and work;
8. to submit as one’s own work the work of another;
9. to submit for credit work that has been previously offered for credit or submitted to a journal;
10. to submit for credit work prepared in collaboration with another without securing the instructor’s permission in advance of submission;
11. to improperly reveal to a professor one’s identity in connection with an examination which is to be graded on an anonymous basis;
12. to unlawfully possess, distribute, or use prescription drugs without proof of prescription, to enhance academic performance;
In addition, it is a violation of the Honor Code
to willfully fail to fulfill the duty owed by every law student to report promptly
to the Board Chairperson or the Dean all circumstances which he or she believes
to constitute a violation of the Honor Code and to identify the person or
An honor code investigation may include, but is not limited to, collecting electronic data from computers, phones, and other potentially relevant data sources. Violations of the Honor Code are extremely serious, can cause sanctions including expulsion, and must be reported to the bar examiners as part of the moral character determination, thus potentially hampering your ability to ever practice law.
IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!
So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last … but … you have your doubts … and you want some reassurance.
No worries! The first thing you may want to do is check to see the status of the ExamSoft systems that run behind the scenes. This site will give you the status of their systems in real time so you will know if for some reason an internet outage in some part of the country may be impacting the upload confirmation that you are expecting. While rare, this has happened a few times and it’s nice to know that it’s just a slowdown.
For more support information visit their tech support self-help page for help fixing whatever ails your computer post exam. help.examsoft.com
If you experience a problem, remember that this is the exact same software used for your California Bar exam (and many other jurisdictions), so it’s best to sort out all these problems now, rather than when you’re sitting for potentially the biggest exam of your life.
You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS computers.
If you run into a message indicating that your computer does not meet the minimum system requirements like this one:
You should consult this helpful article from ExamSoft that goes over all the various things you can do to remedy this issue.
You can also check out this Quick Start reference list for all the support tips you might need.
ExamSoft produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor (and also works with multiple choice). Pepperdine School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required.
For a list of relevant Examplify articles, please view the links presented in this article below.
IMPORTANT: RETURNING STUDENTS – If you have not used Examplify during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.
Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure that the software is functioning properly on your computer prior to exam day.
As Fall 2020 finals approach, it is important for students to have the latest version of ExamSoft’s Examplify installed.
Currently, your installed Examplify should be v.2.5.2 or greater. For PC users, the necessary qualifying operating systems are versions of Windows 10. For Mac users, the qualifying systems are OS X 10.13 (High Sierra), OS X 10.14 (Mojave), macOS Catalina (10.15), and macOS Big Sur (11).
However, ExamSoft’s new version of Examplify (Version 2.5.2) WILL NOT operate on the newly released Apple line of computers using the M1 chip.
Examplify in association with Pepperdine Carruso Law can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.
If you’ve used Examplify previously, please verify that you have the latest version. Keep in mind that you may need to re-register your software for the current academic school year. In most cases, Examplify will automatically update. If not, the download site is HERE where you will want to follow the instructions on the update process.
In addition to installing Examplify, please be sure you have your password and exam number, which were emailed to your Pepperdine University email account. These credentials are essential to your use of Examplify when taking your exams.
For more information on Examplify and re-registration, please visit this page.
So you’re all ready to rock this final, you’ve studied, have a stupendous outline, now all you need to do is type this essay portion and you’re practically on summer break. You double-click on the Examplify icon to launch the program and watch the load screen run up to 50% and then BOOM… you get a warning that says “The Application’s Service is Unavailable, please retry or contact your administrator.”
With the seconds ticking down to exam time you can feel the panic start to set in as your heart begins to race and your stomach starts tying knots like an Eagle Scout.
But it’s going to be OK! All you need to do is follow the below steps and you will be back up and running in time to still own this final!
Step1: Right click the Examplify icon on your device, from the menu options, choose Run as Administrator. That’s it, this should fix the problem for most users. However, if you receive the same error message, proceed to Step 2.
Step 2:Navigate to the Services Console
Click the Start button and type in “Services” in the search field for the local services application. Launch the application
Step 3: Restart the ExamplifyService
In the Services application, find the item named ExamplifyService
Step 4: Double click the ExamplifyService. This will open up a new window. Ensure that the Startup Type is set to Automatic.
Step 5: Click the Start button on the left. After this service starts, Examplify will open as normal.
Note: If the service is not listed, you will need to re-install Examplify and/or check your antivirus settings to remove it from the quarantine.
Now go conquer this final exam!
If you find yourself in a similar situation with the same error message, or worse, your Examplify simply won’t launch at all and just bobs up and down without ever loading, then your solution is similar.
Step 1: Simply create a new user profile on your computer. Make sure the new user profile is set as an Admin (Administrator) – For instructions on how to create a new user profile, please visit Apple’s support page for setting up new user accounts.
Step 2: Log into the new profile and launch Examplify.
First-time exam taker? Did you get a new computer since your last exam period? Have you recently upgraded your laptop operating system? Don’t forget to download ExamSoft to your computer for Final Exams!
ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their mid-term and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.
Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.
For more information, check out Examsoft’s Exam Taker Guide for everything you need to know about using Examplify.
ExamSoft Releases periodic updates to Examplify that update to your computer automatically, overnight. These updates include general Performance Improvements and Software Bug Fixes. Most often, students do not notice the changes. For information on the current updates, you can visit the ExamSoft Support page regarding Releases.
We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.
1.Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam or upload your answers once you have completed the test.
2.Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.
3.Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.
4. Turn off your Antivirus – I know, I know… you should never turn off your antivirus, except when it comes to Examplify. Antivirus has been known to cause a whole host of issues with Examplify, from black screens, to screen freezes, it’s all antivirus fault. Any antivirus can trigger this and it can even be intermittent, so even if it worked fine during a mock exam, it might not work in the real final. So just to be safe, disable it for the exam, but then re-enable it afterwards.
4.1 Turn off Automatic Updating – Regardless of whether you are a PC or a Mac, turn off the automatic updates feature. Some operating system (OS) updates could cause major conflicts with Examplify without prior warning. So it is best to not update your OS unless you are sure it will work with Examplify. You can check which OS versions are supported by Examplify at ExamSoft’s website. We recommend disabling automatic updating on your laptop as it could trigger an update or even an update warning window during your exam, which could cause Examplify to crash mid-exam.
5.Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. But don’t be fooled by this number though, this is NOT your word count.
You can view the word count from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.
6. Take a Mock Exam – There is an easy way to check if your exam environment is working, simply download and launch a mock exam! This will test out the exam environment on your computer and will let you know in advance if you are going to run into any technical troubles on exam day. If you have any issues during a mock exam, please contact email@example.com.
7. Download Your Exam File Ahead of Time – Please download your exams before the exam day as occasionally there may be issues on the day of i.e. WiFi outage, ExamSoft service disruption, etc. Exams are usually available for download two days before the exam date. So you can avoid the panic of not being able to download your exam in time by simpling downloading in advance unless you enjoy intense anxiety, sweaty palms, and paranoia. Then again, if you are looking for a good adrenaline rush right before your exam, you can just wait to download until the last second.
For more helpful tips from Examsoft, please visit their Exam Taker Tips page.