Tag Archive: Examplify

Examplify: The Application’s Service is Unavailable Message

So you’re all ready to rock this final, you’ve studied, have a stupendous outline, now all you need to do is type this essay portion and you’re practically on summer break. You double-click on the Examplify icon to launch the program and watch the load screen run up to 50% and then BOOM… you get a warning that says “The Application’s Service is Unavailable, please retry or contact your administrator.”

With the seconds ticking down to exam time you can feel the panic start to set in as your heart begins to race and your stomach starts tying knots like an Eagle Scout.

But it’s going to be OK! All you need to do is follow the below steps and you will be back up and running in time to still own this final!

Step1:  Right click the Examplify icon on your device, from the menu options, choose Run as Administrator. That’s it, this should fix the problem for most users. However, if you receive the same error message, proceed to Step 2.

Step 2: Navigate to the Services Console

Click the Start button and type in “Services” in the search field for the local services application. Launch the application

 

Step 3: Restart the ExamplifyService

In the Services application, find the item named ExamplifyService

Step 4: Double click the ExamplifyService. This will open up a new window. Ensure that the Startup Type is set to Automatic.

Step 5: Click the Start button on the left. After this service starts, Examplify will open as normal.

Note: If the service is not listed, you will need to re-install Examplify and/or check your antivirus settings to remove it from the quarantine.

Now go conquer this final exam!

See examsoft.com/support for additional information.

Wrong Assessment Number in Examplify? Clear Your Registration

Be Sure to Double-Check Your Assessment Number in Examplify!

If you have logged into Examplify recently and noticed that the wrong Assessment Number is listed on your next exam, then you will need to clear your ExamSoft registration to correct the assessment number mismatch.

If your assessment number listed in Examplify doesn’t match, this means your software isn’t properly registering with the ExamSoft portal to automatically update your assessment numbers from the previous semester. Unfortunately, this means your old assessment ID may still show up on your midterm file instead of your current number.

This issue should be resolved before finals. However, before your next midterm, make sure your assessment number matches your current number listed in WaveNet. If you don’t, your exam may be submitted with an incorrect assessment number.

Please follow the below steps to update your assessment number.

  1. First, check if your Assessment Number listed in Examplify matches the number in WaveNet. If it doesn’t match, proceed to step 2. If it does, you can stop reading!
  2. If your Assessment Number does not match and you have already downloaded an exam, click on the exam and then choose “Remove Exam Download” from the right-hand menu. If you don’t reverse download your exams, you will lose access to all exam files you had previously downloaded before clearing your registration.
  3. Once you have ensured you don’t have any downloaded exam files for upcoming exams, you can clear your Examplify registration by opening Examplify and selecting the Home Menu and then select Settings in the drop-down menu.
  4. From the Settings menu, click on the Green Clear Registration Button.
  5. You will then be prompted again to confirm that you want to Clear Registration. Click the green Clear Registration Button to complete the clear registration.

For more information, check out ExamSoft’s help article for clearing your registration.

Helpful tips for your next exam – Quit Spotify Before Opening Examplify

We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.

1. Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam, or upload your answers once you have completed the test.

2. Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.

3. Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.

4. Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. Don’t be fooled by this number though, this is NOT your word count.

You can view it easily from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

For more helpful tips from Examsoft, please visit their Exam Taker Tips page.

 

SofTest is Now Examplify – Download the New Examplify Today

“I’m so excited it’s almost final exam season!” said no one ever… But even though finals might seem like a long ways away still, they will be here before you know it. And like your Crim Pro professor has probably already said, it’s never too early to start preparing for finals. Probably the easiest thing you can do to prep for final exams is to download the new exam software, Examplify, from ExamSoft©. Examplify is replacing our old SofTest program, which was also made by ExamSoft. 

Examplify has a number of new and helpful features, such as built-in spell check, SofTest used an outdated spellcheck wizard, and a new exam landing page and launch screen navigation. Now all you have to do is login and you can immediately see all of your available exams in the left-hand column, including exam-files available for download, ones you have already downloaded, and exams you have already taken and submitted.

Instead of having to go to a different screen to download your exams, then another screen to take an exam, and yet another location to review the status of your exam upload, now you can do it all right from your landing page.

For more information on how to navigate the new interface, check out ExamSoft’s helpful Quick Start guide for new Examplify users, or just log into examsoft.com/pepperdinelaw and download the program to see for yourself. It’s extremely easy to use! So what are you waiting for? Get ready for finals by downloading Examplify today!

 

Final Exam Prep: ExamSoft

ExamSoft Logo

First-time exam taker? Did you get a new computer since your last exam period? Have you recently upgraded your laptop operating system? Don’t forget to download ExamSoft to your computer for Final Exams!

ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their mid-term and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.

Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.

For more information, check out Examsoft’s Exam Taker Guide for everything you need to know about using Examplify.

ExamSoft Releases periodic updates to Examplify that update to your computer automatically, overnight. These updates include general Performance Improvements and Software Bug Fixes. Most often, students do not notice the changes. For information on the current updates, you can visit the ExamSoft Support page regarding Releases.

 

Examsoft Support Information

So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last, except apparently Examsoft decided to do some redecorating while you were taking your exam because your desktop background is now an Examsoft selfie (talk about shameless advertising). Not to worry, they have a solution for that.

For more information visit their new tech support self-help page for help fixing whatever ails your computer post exam. www.examsoft.com/support

Also, just remember, this is the exact same software used for your BAR exam, so it’s best to sort out all these problems now, rather than when you’re sitting for the biggest stress test of your life.

You can also check out this page for the list of their latest minimum computer requirements for Examplify on Windows PC and Mac OS X computers.

You can also check out this Quick Start reference list for all the support tips you might need.

And if you get Really lost, give Examsoft’s tech support a call at 866.429.8889 or via email at support@examsoft.com. They’re just waiting to help!

ExamSoft Examplify – Registering with Pepperdine

ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their midterm and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.

Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement

IMPORTANT: RETURNING USERS – If you have not taken an exam during the current term, you may need to re-register your software for the current academic school year. To do this, simply follow the same steps for installing the program for the first time. Login to the Examsoft website listed above, and click on “download” to accept the new academic year’s user agreement and download Examplify. Follow the prompts for the installation and when prompted, accept the new academic year’s student agreement again within the program and then follow the remaining prompts to install the latest version of Examplify.

Before attempting any exam, we highly recommend downloading and running a ‘Mock Exam’ within Examplify. This will help ensure the software is functioning properly on your computer prior to exam day.

For more Exam Day tips for Examplify check out the product website.

NOTE: 

 

ExamSoft will not support Mac OS beta releases. For more information on ExamSoft’s Mac OS requirements, please visit the ExamSoft website.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

Mac Examsoft Users: Supported OS Versions for Examplify

 

You may have noticed the warnings advising you not to upgrade to Mac OS X Version 10.13.1. What you might not know is, this is an annual ordeal when it comes to taking midterms with Examplify. Every year Mac rolls out a new OS update. And every year, we advise against updating to the new OS until our exam software Examplify can release a compatible update that allows Examplify to work on the new system.

Once the update is available, Examplify will push it out to your computer and alert you that an update is available for install the next time you log into Examplify. Please remember, you MUST install the update in order for it to work on your new OS during finals.

Examplify is supported on the latest 4 versions of Mac OS. So this means that if you are running an OS that is 4 versions old, and a new OS is released then yep, you guessed it, that list bumps up by one and your old version is now 5 versions old and the new Examplify will no longer work on your now o

utdated OS. This means before the new OS release you need to either upgrade to a later version right or hope you don’t have an exam before ExamSoft can release a new update to make it compatible with the newest OS. Otherwise, you will find yourself in the unenviable position of being stuck on an outdated version that is no longer supported for use with Examplify, but not able to upgrade to the newest version because it isn’t compatible yet. 

To update your Mac OS, please visit your app store. To upgrade to the latest version of Examplify, just launch Examplify and install the update when prompted. Stay tuned to LawTech to be notified when it is safe to upgrade your Mac to the newest OS.

 

You can also check out ExamSoft’s minimum system requirements page to view what Mac OS versions are currently supported.

 

Don’t Upgrade to High Sierra (released 9/25/2017)

Please note that the latest version of the Mac OS (High Sierra) is NOT supported by ExamSoft at this time.

If you plan to use your computer for mid-terms, do NOT upgrade your Mac’s operating system.

Please check this page ..

https://examsoft.force.com/etcommunity/s/article/ka250000000Pkz3AAC/Examplify-Minimum-System-Requirements-for-Mac-OS-X

for a complete list of systems supported by ExamSoft.

Turn Off Your Antivirus BEFORE You Take an Exam with Examsoft

We’ve all heard the stories, perhaps you’ve even had nightmares about it happening to you. You’ve stayed up for the past 36 hours preparing for an exam, you’ve checked and re-checked your notes and then checked someone else’s just to be sure you hadn’t missed anything. You’re ready for this, you’re going to own this exam. You sit down and open your laptop, open Examplify, and then… everything goes dark.

No your computer didn’t just transport you into a galaxy-sized black hole, but the alternative is almost equally terrifying and just as inescapable… you’re going to have to use a Bluebook. As you sit listening to your classmates happily typing away at what sounds like 1000wpm, you wonder to yourself… “where did I go wrong?” Your mind frantically searches for any trace of what could have caused this tragedy, when suddenly, you vaguely recall ignoring a post on Lawtech that warned you of this very scenario. A creeping inclination begins to gnaw away at the edges of your consciousness… Could this all have been prevented if you had only read it?

The good news is, this was all just a horrifying Hypo. And yes, the possible outcome is easily avoidable.

Just turn off your Antivirus software before you open Examplify.

Various antivirus programs have been linked to several computer disabling issues when used with Examplify. These issues include black screens, computer freezes, and crashes, or my personal favorite, desktop background changes to an Examsoft icon. These issues can occur intermittently and unpredictably so even if you have taken a mock exam without incident, you may still encounter a problem during an actual exam. Don’t let this happen to you!

Just remember, before you begin your next exam, and believe me you have no idea how painful this is for a tech guy to say, please turn off your antivirus.

But don’t forget to turn it back on as soon as you submit your exam!