If you are trying to access a recording in Zoom, and receive an error screen such as the one below, then you may need to re-log in to access the recording through SSO. Please view the steps below on how to do so.
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Accessing The Recording
- If already logged in to Zoom, log out. Then, click the link that your professor sent to view the recording.
- You will be navigated to a log-in page. Do NOT sign in with the email address and password. Instead, select Sign in with SSO.
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3. You will be directed to a domain page. Enter pepperdine as the domain. Press continue.
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4. From there, you will be directed to Pepperdine’s Central Authentication Service log in. Log in using your usual Pepperdine credentials.
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5. Finally, you will be asked to enter the password for the unique Zoom recording you are accessing. Enter the password given to you by your professor.
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If you have any questions, please feel free to contact Information Services at [email protected] or (310) 506-7425.