“You cannot view this recording”

Using your Pepperdine email to create a personal Zoom account on zoom.com will cause issues with watching class recordings.

You may have used your Pepperdine email for a personal account without knowing, or by mistake. If so, there is a simple fix: We need to let Zoom transfer your account.

To do this, clear your browser’s cache. Then, log into zoom.pepperdine.us using the Sign in button.

This should fix it, but If you continue to have problems someone from our team can help you at the library service desk between 8:00 am to 5:00 pm Monday through Friday.