This page contains instructions to help users install and launch the virtual private network (VPN) on Windows and Mac computers.

Only authorized faculty and staff are granted access to the VPN. To request authorization or for more help, please call the IT Service Desk at (310) 506-HELP (4357).

Note: For VPN, you will need to install the Cisco VPN client (if you don’t have it already) and then connect that way.

First check to see if you have “AnyConnect” already installed on your laptop. If you do, just start it up and fill in the boxes — see explanation below for the last box.

When you get to the box labeled “Authenticator:” you want to type in the word “push.” *
This will prompt the system to send a DUO alert to your smartphone and provide you with a second factor of authentication to access this service. It’s the same kind of thing we use for other off-campus two factor authentication.

For Macs:

Step 1: Mac VPN Client Installation

  1. To gain the MAC VPN installation files, direct your browser to https://vpn.pepperdine.edu
  2. On the following screen, select the appropriate group (Faculty/Staff or Student) from the drop down menu.
  3. Enter your Pepperdine NetworkID and password in their corresponding fields and click the “Login” button to proceed.
  4. A disclaimer window will appear after logging in. Click the “Continue” button to finish the VPN log-on and installation.
  5. This will connect your machine to the VPN and install the VPN Client on your computer.
  6. When the software installation is finished, you can close your browser. 

Step 2: Launching the VPN Client

  1. Click on the VPN client in Applications\Cisco to open the VPN client for configuration.
  2. The following program window will pop up (see Figure 1). To configure your VPN client, the fields below should be populated as follows:
    • Connect to: vpn.pepperdine.edu
    • Group: Choose the group that pertains to you (Faculty/Staff or Student).
    • NetworkID and Password: Type your Pepperdine NetworkID and password here.Figure 1: Sign-in window for Cisco VPN client
  3. Click connect to establish a VPN connection. A disclaimer will pop up click the “Accept” button.
  4. When successfully connected to the VPN, a small VPN icon will appear in the upper right corner of your desktop task bar.
  5. When you finish your session and wish to disconnect from the VPN, select the VPN icon in the upper right-hand corner of your desktop (see Figure 2), and either disconnect or quit the application.

For Windows:

Step One: Windows VPN Client Installation

  1. To gain the Windows VPN installation file, direct your browser to https://vpn.pepperdine.edu
  2. On the following screen, select the appropriate group (Faculty/Staff or Student) from the drop down menu.
  3. Enter your Pepperdine NetworkID and password in their corresponding fields and click the “Login” button to proceed.
  4. A disclaimer window will appear after logging in. Click the “Continue” button to finish the VPN log-on and installation.
  5. This will connect your machine to the VPN and install the VPN Client on your computer.
  6. When the software installation has finished, you can close your browser.

Step Two: Accessing the VPN Client

  1. Once installed, access the VPN Client by clicking your Start button and navigating to Programs < Cisco > Cisco AnyConnect VPN Client. Click the program icon to launch the client.
  2. The following program window will pop up (see Figure 1). Select vpn.pepperdine.edu and then click the ‘Connect’ button.

    Figure 1
  3. The following window will appear (Figure 2). To configure your VPN client, the fields below should be populated as follows:
    • Group: Choose the group that pertains to you (Faculty/Staff or Student)
    • Username and Password: Type your Pepperdine domain username and password here.Figure 2: Cisco VPN Client sign-in screen
  4. When you finish your session and wish to disconnect from the VPN, select the VPN icon in the lower right-hand corner of your desktop (see Figure 3), and either disconnect or quit the application.Figure 3: VPN connection icon and disconnect option

Accessing Network Disk Drives Via VPN on a Windows Computer

If you need to access Pepperdine network disk drives (such as R, S, U), you will have to follow these steps one time per VPN session. These are also the steps to gain access to the network disk drives if they ever disappear in a regular or VPN session.

  1. From the Start button, choose the “Run” command.
  2. Enter \\arbor and click the “OK” button.
  3. Double-click the “NETLOGON” filename (or single-click “NETLOGON” and hit the “Enter” key).
  4. Double-click the “KIX32.EXE” filename (or single-click “KIX32.EXE” and hit the “Enter” key).
  5. If a Security Warning window appears for the KIX32.EXE program, click the “RUN” button.
  6. Click the X in the upper-right corner to close the NETLOGON on arbor window.
  7. From the Start button, choose “My Computer” to verify the network drives have appeared.