Antivirus software can block or hang Examplify during exam launch. Before a timed exam, temporarily disable all antivirus software on your laptop — including Windows Security / Microsoft Defender — then re-enable it after your exam has uploaded.
- Follow ExamSoft’s step-by-step guide: Disable Your Antivirus Software (covers Windows Defender and common third-party products).
- Restart the laptop after changing antivirus settings, then open Examplify and take a short mock exam before exam day.
- After your exam uploads, turn your antivirus protection back on.
Questions? Contact Technology Services at lawtech@pepperdine.edu or (310) 506-6417 (Public Services Desk, Harnish Law Library).