Installing & Updating Examplify for Fall 2020

As Fall 2020 finals approach, it is important for students to have the latest version of ExamSoft’s Examplify installed.

Currently, your installed Examplify should be v.2.5.2 or greater. For PC users, the necessary qualifying operating systems are versions of Windows 10. For Mac users, the qualifying systems are OS X 10.13 (High Sierra), OS X 10.14 (Mojave), macOS Catalina (10.15), and macOS Big Sur (11).

However, ExamSoft’s new version of Examplify (Version 2.5.2) WILL NOT operate on the newly released Apple line of computers using the M1 chip.

We strongly recommend that you avoid buying a Mac with the M1 chip at this time if you intend to use it for exams in law school.

Examplify in association with Pepperdine Carruso Law can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement

If you’ve used Examplify previously, please verify that you have the latest version. Keep in mind that you may need to re-register your software for the current academic school year. In most cases, Examplify will automatically update. If not, the download site is HERE where you will want to follow the instructions on the update process.

In addition to installing Examplify, please be sure you have your password and exam number, which were emailed to your Pepperdine University email account. These credentials are essential to your use of Examplify when taking your exams.

For more information on Examplify and re-registration, please visit this page.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Examplify: The Application’s Service is Unavailable Message

So you’re all ready to rock this final, you’ve studied, have a stupendous outline, now all you need to do is type this essay portion and you’re practically on summer break. You double-click on the Examplify icon to launch the program and watch the load screen run up to 50% and then BOOM… you get a warning that says “The Application’s Service is Unavailable, please retry or contact your administrator.”

With the seconds ticking down to exam time you can feel the panic start to set in as your heart begins to race and your stomach starts tying knots like an Eagle Scout.

But it’s going to be OK! All you need to do is follow the below steps and you will be back up and running in time to still own this final!

Step1:  Right click the Examplify icon on your device, from the menu options, choose Run as Administrator. That’s it, this should fix the problem for most users. However, if you receive the same error message, proceed to Step 2.

Step 2: Navigate to the Services Console

Click the Start button and type in “Services” in the search field for the local services application. Launch the application

 

Step 3: Restart the ExamplifyService

In the Services application, find the item named ExamplifyService

Step 4: Double click the ExamplifyService. This will open up a new window. Ensure that the Startup Type is set to Automatic.

Step 5: Click the Start button on the left. After this service starts, Examplify will open as normal.

Note: If the service is not listed, you will need to re-install Examplify and/or check your antivirus settings to remove it from the quarantine.

Now go conquer this final exam!

MAC USERS

If you find yourself in a similar situation with the same error message, or worse, your Examplify simply won’t launch at all and just bobs up and down without ever loading, then your solution is similar.

Step 1: Simply create a new user profile on your computer. Make sure the new user profile is set as an Admin (Administrator) – For instructions on how to create a new user profile, please visit Apple’s support page for setting up new user accounts.

Step 2: Log into the new profile and launch Examplify.

That’s it!

See examsoft.com/support for additional information.

Final Exam Prep: ExamSoft

ExamSoft Logo

First-time exam taker? Did you get a new computer since your last exam period? Have you recently upgraded your laptop operating system? Don’t forget to download ExamSoft to your computer for Final Exams!

ExamSoft Worldwide produces the Examplify examination software used by many law schools and state bar examiners. This software is a secure essay exam word processor. Pepperdine School of Law allows students to use this software to take their mid-term and final law exams. If you plan to use your laptop computer to take your exams, Examplify is required. The majority of students currently take all or some of their exams via this program.

Examplify can be downloaded from the Internet (http://www.examsoft.com/pepperdinelaw) and installed on your laptop computer. In order to use the ExamSoft Examplify program at Pepperdine University School of Law, you MUST agree to the terms of this ExamSoft Student Agreement.

For more information, check out Examsoft’s Exam Taker Guide for everything you need to know about using Examplify.

ExamSoft Releases periodic updates to Examplify that update to your computer automatically, overnight. These updates include general Performance Improvements and Software Bug Fixes. Most often, students do not notice the changes. For information on the current updates, you can visit the ExamSoft Support page regarding Releases.

Helpful tips for your next exam – Quit Spotify Before Opening Examplify

We wanted to make all users aware of a few tips for taking exams with Examsoft Examplify.

1. Restart your Computer BEFORE Exams – Sometimes we fail to realize how long it has been since the last time we restarted our laptops. Restarting your laptop will help speed up the performance of your computer, as well as install critical updates. This will help your machine operate faster during finals, especially when working within a program like Examplify. Restarting will also close down installers and other programs that may be running in the background and slowing down your laptop’s performance. There is nothing quite as frustrating as having your machine take forever to load your exam or upload your answers once you have completed the test.

2. Be sure to Quit Spotify Before Taking an Exam – Students at other law schools have reported issues with Examsoft from having Spotify open on their laptop when they open Examplify. In order for Examplify to work, it needs to lock down your computer into the exam environment. However, Examplify sometimes struggles with closing down the Spotify program and this can cause your computer to bog down or freeze in the middle of an exam… so for the sake of your own sanity, please make sure you quit the Spotify program Before you open Examplify.

3. Spell Check – Spell check is a very handy tool for exams. It is built right into the Examplify system now so it should work automatically. This is similar to most word processors like Microsoft Word where misspelled words are underlined in red.

4. Turn off your Antivirus – I know, I know… you should never turn off your antivirus, except when it comes to Examplify. Antivirus has been known to cause a whole host of issues with Examplify, from black screens, to screen freezes, it’s all antivirus fault. Any antivirus can trigger this and it can even be intermittent, so even if it worked fine during a mock exam, it might not work in the real final. So just to be safe, disable it for the exam, but then re-enable it afterwards.

4.1 Turn off Automatic Updating – Regardless of whether you are a PC or a Mac, turn off the automatic updates feature. Some operating system (OS) updates could cause major conflicts with Examplify without prior warning. So it is best to not update your OS unless you are sure it will work with Examplify. You can check which OS versions are supported by Examplify at ExamSoft’s website. We recommend disabling automatic updating on your laptop as it could trigger an update or even an update warning window during your exam, which could cause Examplify to crash mid-exam.

5. Word Count – Word count is a helpful feature in Examplify and is absolutely necessary for certain exams. However, it can be tricky to use sometimes. The character count automatically displays above your answer text box. But don’t be fooled by this number though, this is NOT your word count.

You can view the word count from this line though. To see more information, you can click on the paper symbol next to the character count. This window provides the total number of words, characters, and characters without spaces for the essay response. If text is selected in the current question, Examplify provides the same information for the text that is selected. This tool will help you keep your essays within your instructor’s specified parameters for the exam.

6. Take a Mock Exam – There is an easy way to check if your exam environment is working, simply download and launch a mock exam! This will test out the exam environment on your computer and will let you know in advance if you are going to run into any technical troubles on exam day. If you have any issues during a mock exam, please contact support@law.pepperdine.edu.

7. Download Your Exam File Ahead of Time – Please download your exams before the exam day as occasionally there may be issues on the day of i.e. WiFi outage, ExamSoft service disruption, etc. Exams are usually available for download two days before the exam date. So you can avoid the panic of not being able to download your exam in time by simpling downloading in advance unless you enjoy intense anxiety, sweaty palms, and paranoia. Then again, if you are looking for a good adrenaline rush right before your exam, you can just wait to download until the last second.

For more helpful tips from Examsoft, please visit their Exam Taker Tips page.

SofTest is Now Examplify – Download the New Examplify Today

“I’m so excited it’s almost final exam season!” said no one ever… But even though finals might seem like a long ways away still, they will be here before you know it. And like your Crim Pro professor has probably already said, it’s never too early to start preparing for finals. Probably the easiest thing you can do to prep for final exams is to download the new exam software, Examplify, from ExamSoft©. Examplify is replacing our old SofTest program, which was also made by ExamSoft. 

Examplify has a number of new and helpful features, such as built-in spell check, SofTest used an outdated spellcheck wizard, and a new exam landing page and launch screen navigation. Now all you have to do is login and you can immediately see all of your available exams in the left-hand column, including exam-files available for download, ones you have already downloaded, and exams you have already taken and submitted.

Instead of having to go to a different screen to download your exams, then another screen to take an exam, and yet another location to review the status of your exam upload, now you can do it all right from your landing page.

For more information on how to navigate the new interface, check out ExamSoft’s helpful Quick Start guide for new Examplify users, or just log into examsoft.com/pepperdinelaw and download the program to see for yourself. It’s extremely easy to use! So what are you waiting for? Get ready for finals by downloading Examplify today!

 

Turn Off Your Antivirus BEFORE You Take an Exam with Examsoft

We’ve all heard the stories, perhaps you’ve even had nightmares about it happening to you. You’ve stayed up for the past 36 hours preparing for an exam, you’ve checked and re-checked your notes and then checked someone else’s just to be sure you hadn’t missed anything. You’re ready for this, you’re going to own this exam. You sit down and open your laptop, open Examplify, and then… everything goes dark.

No your computer didn’t just transport you into a galaxy-sized black hole, but the alternative is almost equally terrifying and just as inescapable… you’re going to have to use a Bluebook. As you sit listening to your classmates happily typing away at what sounds like 1000wpm, you wonder to yourself… “where did I go wrong?” Your mind frantically searches for any trace of what could have caused this tragedy, when suddenly, you vaguely recall ignoring a post on Lawtech that warned you of this very scenario. A creeping inclination begins to gnaw away at the edges of your consciousness… Could this all have been prevented if you had only read it?

The good news is, this was all just a horrifying Hypo. And yes, the possible outcome is easily avoidable.

Just turn off your Antivirus software before you open Examplify.

Various antivirus programs have been linked to several computer disabling issues when used with Examplify. These issues include black screens, computer freezes, and crashes, or my personal favorite, desktop background changes to an Examsoft icon. These issues can occur intermittently and unpredictably so even if you have taken a mock exam without incident, you may still encounter a problem during an actual exam. Don’t let this happen to you!

Just remember, before you begin your next exam, and believe me you have no idea how painful this is for a tech guy to say, please turn off your antivirus.

But don’t forget to turn it back on as soon as you submit your exam!

MacBook Pro TouchBar Enabled Laptops Now Approved for Exams

As you may know, there was a previous security issue with Mac TouchBar enabled laptops that prevented them from being used on numerous state bar exams during the February bar. Many law schools also banned them from being used on exams this spring. However, Pepperdine still allowed TouchBar laptops to be used but required the TouchBar be manually disabled by IT staff. Fortunately, the latest version of Examplify from Examsoft has resolved this issue and all TouchBar enabled laptops are now permitted to be used on exams without needing to disable the TouchBar in advance. Examplify will now automatically disable the TouchBar when the exam is launched and re-enable it once the user exits an exam. This will prevent any potential exam integrity issues so all users are cleared to take finals on their Mac TouchBar enabled laptops.

Fortunately, the latest version of Examplify from Examsoft has resolved this issue and all TouchBar enabled laptops are now permitted to be used on exams without needing to disable the TouchBar in advance. Examplify will now automatically disable the TouchBar when the exam is launched and re-enable it once the user exits an exam. This will prevent any potential exam integrity issues so all users are cleared to take finals on their Mac TouchBar enabled laptops.

Examplify Now Supports Mavericks

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Are you planning on using ExamSoft’s Examplify exam taking software for final exams this Fall 2014 term? Did you recently upgrade to Mac OS X 10.10, Yosemite? If you read our last post, you were hopefully waiting to install Yosemite until it is supported by ExamSoft. Remember, DO NOT download any new version of Mac OS until you have verified that it is supported by ExamSoft.

Good News, your wait is over! Yosemite is now supported by ExamSoft. You can upgrade to the newest Mac OS Yosemite starting and the new OS will be compatible with the latest version of Examplify.

Before attempting to take any exams, please verify that you have the latest Examplify, and as always, work through a Mock Exam to ensure proper use of the software before your exams.

For more information, and to see what others are saying about this and other exciting ExamSoft announcements, please visit the ExamSoft Community.