Do you know what happens to students who don’t run their Examplify updates? They lose the ability to access and print their exam instructions! Yikes! We just found out too! Both Mac and Windows users need to run the update. Not just once but twice! Yup, we are two versions behind. While you’re at it, take the Spring 2021 Mock Exam to make sure you can see and print the attached exam instructions. The highly sought-out secret password to access the mock exam is “password!123”.

Here’s what you need to do:

Step 1: Open Examplify and log in using the credentials emailed to you by me (hong.kha@pepperdine.edu) via ExamSoft.

Step 2: Click the green Update button to run the update

Step 3: Read the Software License Agreement. You have to scroll down to the bottom of the agreement before it lets you click the “I Agree” button.

Step 4: If you are on a Mac, allow your system to install the update.

Step 5: Once you get to “The installation was successful” screen click close.

Step 6: Relaunch Examplify to complete the update.

Step 7: Relaunch Examplify and run the update again. This time it should be for version 2.6.4

Step 8: Download and Open the Spring 2021 Mock Exam (password is: “password!123”)

Step 9: Click on Exam Controls from the top right corner and select Exam Attachments

Step 9: You should see the Print button and be able to print your exam instructions. You will need to have Adobe Reader downloaded first.

Further troubleshooting tip is to reregister your Examplify agreement. Those instructions can be found here.