If you have not logged into WaveNet since 19 October 2020 you may have to clear the cache on your browser.

If you have been using a bookmark to quickly get into WaveNet, you will want to update that link if you have not done so already. Point your browser to https://wavenet.pepperdine.edu and that should get you in.

If you are still having trouble, there may be an problem with that system. Before calling (310) 506-HELP, we recommend that you try using a different browser (Safari, Firefox, Chrome, Edge) that you don’t normally use to see if that yields a better result.

No luck? Definitely call and report the outage, you may be the first to notice the problem and that first call is the best way to ensure that things get working again sooner.

In summary

  1. Clear the cache
  2. Try going directly to https://wavenet.pepperdine.edu
  3. Try a different browser
  4. Call (310) 506-HELP (4357) and report the problem