So you finally finished that 3 hour exam. You’ve uploaded your exam file and got the green “All Clear” sign (cue enormous sigh of relief). Congratulations! You’re home free at last … but … you have your doubts … and you want some reassurance.
No worries! The first thing you may want to do is check to see the status of the ExamSoft systems that run behind the scenes. This site will give you the status of their systems in real time so you will know if for some reason an internet outage in some part of the country may be impacting the upload confirmation that you are expecting. While rare, this has happened a few times and it’s nice to know that it’s just a slowdown.
For more support information visit their tech support self-help page for help fixing whatever ails your computer post exam. help.examsoft.com
If you experience a problem, remember that this is the exact same software used for your California Bar exam (and many other jurisdictions), so it’s best to sort out all these problems now, rather than when you’re sitting for potentially the biggest exam of your life.
If you run into a message indicating that your computer does not meet the minimum system requirements like this one:
You should consult this helpful article from ExamSoft that goes over all the various things you can do to remedy this issue.
You can also check out this Quick Start reference list for all the support tips you might need.
And if you get Really lost, give Examsoft’s tech support, use this form to enter your issue, use the live chat feature on that same page, call at 866.429.8889 or via email at email@example.com. They’re just waiting to help!