PIN?

Using a PIN to access a University area with card swipe access — Where’s my PIN, What do I do if I forgot it or never knew what it is????

Every student, staff member and faculty member has a university-issued PIN or Personal Identification number for use with your ID card. Residential students use these all the time to enter their apartments or dorm rooms. You may not have needed your PIN until now.

The PIN is used in conjunction with the access control system at Pepperdine and is part of a two factor authentication system that requires a user to “have something” and to “know something” in this case you “have” your ID card which has a proximity chip in it and you “know” your PIN.

Don’t KNOW your PIN? Here are the instructions for retrieving your PIN.

PIN Retrieval App Instructions
1.Login to your personal WaveNet page using your Network ID and Password.
2.Select the Student Services tab and then ID Card PIN Lookup from the drop-down menu.


3.You will be prompted to read a disclaimer and select Agree.


4.You will then be required to login for a secondary security authentication.


5.The PIN information will displayed as follows:


6.If you are not currently setup in the access database you will be directed to the following screen: (You will see this screen for the first 20-30 minutes after your ID card is printed as the computer system updates. Check again soon.)


7.The PIN display screen will reset in 30 seconds and you will be re-directed back to the Disclaimer page. However, another session can be initiated by selecting Agree and following the process again as outlined.

This information is also available HERE with a visual guide: https://drive.google.com/file/d/1-L99QWwGYkjbFri18VXNgcjzXKeYHIf4/view?usp=sharing

Reply All? How to turn it off by default

Ever get an email that was a personal reply to a group message? Was that message really meant for you? Not likely. Ever send one like that? I’m sure was an accident.

If you want to turn off the default “Reply All” feature in Google Mail here are some step by step instructions:

  1. Log in to your Gmail account. Navigate to the top right corner of your screen, and click the gear button which stands for settings. Then, click “See All Settings.”

2. Scroll down the list of available settings modifications, and click on reply instead of reply all for the default reply behavior.

3. Once you have modified your settings, you should get a notification that your settings have been changed. Alternatively, scroll to the bottom of your screen where you will see a button to manually save your changes.

That’s it!

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Google Docs (and more) off-line

So what to do when the power goes out and you don’t have access to the internet? Just yell. It’s what I do!

It’s true, your laptop still has plenty of battery power but you use the Google Suite from Pepperdine and that requires an internet connection to use right? Not necessarily.

You can set up Google Suite to work for you off-line. This ability is key when the winds pick up and SCE is offering to turn off your power every other hour.

Offline Google Suite: Check out these instructions from Google on how to set up offline mode for your favorite Google Suite apps: https://support.google.com/docs/answer/6388102

Offline Google Drive: Also, similarly, you will probably want to ensure that most/all of your current files are automatically synchronized between Google Drive and your laptop’s hard drive for the same reason: https://support.google.com/drive/answer/2375012

ExamSoft: Mac OS 11/Big Sur is ok to install. The M1 chip is good too with Rosetta 2

[Please watch this page for updates — we will post as we get them]

5 January 2021

We are pleased to announce that new versions of Examplify for Windows and macOS are available today, January 5, 2021.

These releases include support for Apple’s new M1 processors, along with a number of notable features, important performance improvements, and user-experience enhancements. The highlights are listed below.

Examplify for Windows/macOS Version 2.6 

Support for New Apple M1 Processors
Examplify 2.6 supports Mac devices using Apple’s new M1 processor. Exam-takers using Apple devices with M1 processors will be prompted to install Apple Rosetta 2 in order to use Examplify if it is not already running on their device. For more information about installing Apple Rosetta 2, click here.

Improved PDF Experience
PDF attachments will display side by side with the question and answer, providing an improved user experience. Additionally, exam-takers can now search within the PDF attachment and more easily navigate through multiple attachment pages.

All exam-takers should upgrade to the newest versions of these products to ensure access to these newest features. Examplify for Windows and Mac Version 2.6 are available as an automatic update for all users.

Please refer to our published Minimum System Requirements for any questions about supported device types.

Sincerely, 

The ExamSoft Team

=======================================================

25 November 2020

(From ExamSoft)

Dear ExamSoft User,

We have released Examplify version 2.5.4 for Windows as the latest version. Examplify will display a message to exam-takers stating an update is available, and many exam-takers will be updated automatically.

This update resolves a Virtual Machine detection block that could have prevented some Windows users from beginning their exams. Because this issue was limited to Windows users, there is no Mac version update at this time.

If you have any questions regarding this update, please contact your Client Success Manager.

Sincerely,
ExamSoft Team

==========================================================

13 November 2020

Please note that ExamSoft has released a new version of Examplify that is compatible with Apple’s OS 11/Big Sur that was released this week. In most cases it will be automatically installed on systems that have a current version of ExamSoft Examplify. If not, the download site is HERE where you will want to follow the instructions on the update process.

However, ExamSoft’s new version of Examplify (Version 2.5) will NOT operate on the newly released Apple line of computers using the M1 chip.

We strongly recommend that you avoid buying a Mac with the M1 chip at this time if you intend to use it for exams in law school.

==========================================================


(From ExamSoft)

10 November 2020

Dear ExamSoft User,

Today, Apple announced two major updates that impact Examplify.

First, Apple announced that macOS 11 Big Sur will be available on Thursday, November 12.

A new version of Examplify for Mac will be required to utilize macOS 11. Examplify version 2.5 will support macOS 11, and is expected to be released later this week. Exam-takers should NOT upgrade to macOS 11 until they have installed Examplify for Mac version 2.5. This will enable them to continue to test without issue.

Second, Apple announced the release of a new line of Mac computers that utilizes their new M1 microchip technology. This new hardware represents a significant shift in the core technology. These devices will be available from Apple starting next week.

Examplify for Mac currently only works on Mac devices with Intel processors. Exam-takers should NOT upgrade to a new Mac device utilizing the new M1 microchip until a supported version of Examplify is released to ensure the continued ability to use the application.

Due to the complexity of the development and testing required to support this new hardware, we do not currently have an expected release date. We do not expect an update to Examplify for Mac that will support these new devices to be available by the end of the year.

Please make every effort to communicate this information to your exam-takers to ensure that they are able to continue testing without issue.

As updates become available, we will amend our Minimum System Requirements and send announcements via email.

If you have any questions, please reach out to your ExamSoft contact.

Sincerely,

The ExamSoft Team

=================================================

6 November 2020

From ExamSoft:

Apple is expected to release a new version of the Mac operating system, called macOS 11, or Big Sur, in the coming weeks. While an announcement may be made at the upcoming event on November 10th, the exact release date is not currently known.

… [A] new version of Examplify for Mac will be required to support macOS 11. Any exam-taker who upgrades to Big Sur (macOS 11) will be unable to take an exam with Examplify until the new Examplify version is available

Examplify version 2.5 will support the macOS update, and is expected to be released in the next few weeks. We will announce availability and update the published Minimum System Requirements as soon as this version is available.

Sincerely, 

ExamSoft Team

Update Your Zoom – Staying Current!

Zoom releases updates fairly frequently. Some of those updates contain significant changes to the functionality of your Zoom installation. All provide a better overall experience because the Zoom engineers improve security and stability with nearly every update.

Instructions from Zoom on how to update are here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

Nefarious Texts! – DON’T CLICK!!

Shipping

Yep, the holiday season is in full swing and the crooks are out to help themselves…
Please be alert to the possibility that you will receive “alerts” via text message (and email too) that purport to update you on the shipping status of something you have ordered.

We strongly recommend that you NOT click that link in the text unless you are positive it’s from the seller or shipper.

Messages that look like this should be immediately suspect:

Ups – package 1z18043 status – shipped!
Click here: j1fnz.info/iqbRGdhgpP

There are several variations on this theme and none of them do good things for you.  Some will waste your time with obvious shenanigans, others will do their best to steal from you.

Here’s an article from earlier this fall on the topic: https://www.howtogeek.com/511049/psa-watch-out-for-this-new-text-message-package-delivery-scam/

If you want status on a package, I recommend that you go back to the order or shipping confirmation email message from your vendor that lists the details of your order and follow that trail to your parcel status.

Problem accessing WaveNet?

If you have not logged into WaveNet since 19 October 2020 you may have to clear the cache on your browser.

If you have been using a bookmark to quickly get into WaveNet, you will want to update that link if you have not done so already. Point your browser to https://wavenet.pepperdine.edu and that should get you in.

If you are still having trouble, there may be an problem with that system. Before calling (310) 506-HELP, we recommend that you try using a different browser (Safari, Firefox, Chrome, Edge) that you don’t normally use to see if that yields a better result.

No luck? Definitely call and report the outage, you may be the first to notice the problem and that first call is the best way to ensure that things get working again sooner.

In summary

  1. Clear the cache
  2. Try going directly to https://wavenet.pepperdine.edu
  3. Try a different browser
  4. Call (310) 506-HELP (4357) and report the problem

Check Departmental Voicemail remotely

There are a number of ways to stay connected to your departmental voicemail when working off-campus.

  • Retrieve messages with your phone
  • Retrieve messages using Jabber
  • Have the voice messages forwarded to an email address as an audio file attachment (similar to what is done automatically with your personal office voice mail).

To retrieve messages from any phone :

Note: This will work from any phone anywhere.

  1. Dial (310) 506-4002.
  2. When the system answers with: …”Hello you have reached Pepperdine U. messaging system…”
  3. Immediately press the star key (* )
  4. Enter your voicemail ID number (last 4 digits of your phone number or 4-digit phone extension) followed by #.
  5. Enter your PIN (XXXXXX) followed by #.

To retrieve messages using Jabber on your computer:
Note: Jabber will not notify you of any messages on a secondary line you have associated with your Jabber account.  Notification is only functional on the prime line (your primary number on jabber).

  1. To access voicemail on a secondary line in Jabber, select the line from the “line bank” on the bottom left corner of the Jabber screen.
  2. Then go to the upper left and enter “4002” in the “Search or call” blank then hit enter.  This will dial the voicemail system for that line.
  3. Enter your PIN for that line’s voicemail box.

To forward messages to an email address:
Note: This solution may not work for every situation.

  1. You can forward your messages that go into your departmental phone line’s voicemail box to any one email address you prefer.
  2. You cannot send this voicemail to multiple email addresses
    • But you can functionally distribute all such voicemail messages using a rule in Google Mail that will allow you to forward incoming messages meeting the voicemail criteria.
    • You can also send the voicemail messages to a group distribution email (like a Google Group) that will enable you to send those voicemail messages to more than one person.
    • Consider this option carefully because you will run the risk of more than one person on your team returning messages to the same caller. This can create some confusion.
  3. If this approach is something you’d like to do, please contact the Information Services department at support@law.pepperdine.edu with your request. We can help you get a departmental email address if necessary and will help setup the voicemail forwarding to the address you specify.

Just Do It: Mock Exam in Examplify

Don’t forget to do at least one Mock Exam in Examplify.

Note: Like potato chips, more is better. So you can do as many as 20 Mock Exams if you like. So do more. It’s better.

The Mock Exam not only tests whether your laptop is ready for exams using the ExamSoft Examplify software, it will increase your familiarity with the Examplify software and how and where to find the various features of this product.

Mock Exam – scroll down to the video — it’s keyed so you can go directly to the Mock Exam part of the video.

Exam Instructions

Exam Letter from Dean Goodno

Using Your Phone for Internet Access (Hotspots for iPhone and Android)

From time to time, you may be placed in a situation where you must use Examplify–or require any internet access, for that matter–in an area that has poor or no internet connection. If your phone plan allows it, please follow these instructions on how to set-up and utilize hotspots.

iPhone Users

  1. On your iPhone, go to “Settings” then “Cellular,” or “Settings” then “Personal Hotspot“.
  2. In order to allow others to join, tap the slider of “Personal Hotspot” to turn it on.
  3. Verify the Wi-Fi password and name of the phone. If you have not yet made a password, do so now. Stay on the personal hotspot screen until you’ve connected your other device to the Wi-Fi network.
  4. On your computer or device that you want to connect, go to “Settings” then “Wi-Fi” and look for your iPhone or iPad in the list
  5. Click on your iPhone or iPad’s Wi-Fi network to join. If applicable, enter the password you have created for your Personal Hotspot.
  6. Once connected, your device should display a blue bar at the top to verify usage of your hotspot.

To view more information and instructions on Apple’s support page, please click here.

Android Users

  1. To turn on your phone’s hotspot, open “Settings”.
  2. Go on “Network & internet,” then “Hotspot & tethering.”
  3. From here, select “Wi-Fi hotspot” and turn it on by selecting the switch to blue.
  4. To change a hotspot setting or create a password. If you have not already set up a hotspot, first tap “Set up Wi-Fi hotspot” and follow the instructions provided. If you do not wish for your hotspot to require a password, select “None” under “Security.”
  5. On the other device that you would like to connect, open the list of Wi-Fi options and search for your phone’s hotspot name.
  6. Enter your phone’s hotspot password and click “Connect.” You may share your phone internet with a total of 10 mobile devices.

To view more information and instructions on Google’s support page, please click here.