Examplify is NOT compatible with Mac OS lower than 10.13 (High Sierra, Catalina)

Compatibility with High Sierra

If you have a version of Mac OS lower than 10.13 (High Sierra) please update your system. If your system will not support High Sierra or a newer OS your system will not support ExamSoft Examplify (see ExamSoft’s site for details).

If you have questions please contact ExamSoft support at (866) 429-8889 or you may stop by the Law Library’s Public Services desk and ask for an Information Services team member.

Compatibility with Catalina

Examplify now supports the latest Mac OS Catalina. However, if you want to update your Macbook devices to this software, you must also reinstall version 2.0.6 of Examplify by going to www.examsoft.com/pepperdinelaw.

ExamSoft Examplify Mac System Requirements: https://examsoft.force.com/etcommunity/s/article/Examplify-Minimum-System-Requirements-for-Mac-OS-X

Uploading your Examplify Exam — life is good!

a quick and easy process…

Click Exam Controls then Submit Exam

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If you are certain that you would like to submit your exam, check “I am ready to exit my exam”.
Then click “Submit Exam.”

WARNING: Once you click “Submit Exam,” you cannot re-enter your exam.

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Click “Submit Exam”



Once your exam has been successfully uploaded, you will receive the green confirmation screen. You have now completed your exam. Please wait for further instructions from your Proctor.

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Now that you are finished with the upload process, click “Close.”

If the upload process is taking some time or seems to be “timing out,” then you may want t relocate to a place where you are certain there is a strong, reliable internet connection and then restart your laptop computer, and Examplify will attempt to upload your exam again after it has found an valid Internet connection.

— Adapted with permission from Jimmy Bowers —
https://support.ivey.ca/hc/en-us/articles/115001983986-Taking-and-Uploading-an-Examplify-Exam

Preparing for the Worst – Examplify

Thankfully, we have a very good system in Examplify. This software is very stable and reliable. However note that in life, there are myriad variables that we all must navigate on a daily basis, and I’m not even talking about traffic.

Keeping the fact that life is full of variables and unexpected (unexplained?) challenges, one should seek to mitigate risk as much as is practical. Particularly when it comes to law school exams.

So, a few things to keep in mind:

  1. Restart your computer before finals… just please trust me on this.
  2. Close down all extraneous programs like Word, Chrome, Spotify (especially Spotify) before opening Examplify.
  3. Once you download Examplify, take a mock exam to test everything out.
  4. PC USERS: Please don’t forget to disable your Antivirus before launching an exam. You can re-enable it again afterwards, but it must be turned off before you launch Examplify. For directions on how to disable antivirus, please visit ExamSoft’s website: https://examsoft.force.com/etcommunity/s/article/Disabling-Anti-Virus-Software

AND DON’T WAIT UNTIL THE MORNING OF THE EXAM
 TO DOWNLOAD YOUR ANSWER FILE.
  Download NOW avoid surprises.

IF YOU WAIT TO DOWNLOAD, YOU ARE FLIRTING WITH HANDWRITING YOUR EXAM.

Ok, so it’s not a terrible disaster if you have to hand write but it may be a bit disappointing to say the least. We’d love to help you avoid that disappointment if we can.

It’s also good to think about your computer as a test taking device as you approach finals (and the Bar Exam for you third years).

You don’t want to load up all kinds of free software, do scary web-browsing, and other activities that can add new variables to your computing life.

If there is any way you can do your gaming and scary web-browsing on another machine, you should do that. Keep your exam computer sacrosanct, holy and righteous, if only for the exam season.

Law School Computer Recommendations

If you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine University Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school. The Information Services team at Pepperdine University School of Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

Below are the minimum Computer System Recommendations:

  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /OS X 10.13 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • RAM: 8GB or higher
  • Hard Drive or SSD: 120GB or higher
  • Integrated WiFi or WiFi adapter
  • Media Drives: None necessary
  • Battery Life: 4-6 hours, much longer is much better
  • Spare Charging Cable
  • Warranty: 3 year parts/on-site labor
  • Protection Software: Make sure you have Anti-Malware installed
  • Personal Printer: We strongly recommend HP Printers without excluding other manufacturers

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University Computer Store or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

Tech Help

There are two places to get technology support here at Pepperdine. The University Help Desk and the Information Services Tech Support Desk located at the Public Services Desk in the School of Law Library.

University Help Desk (HELP)
The Pepperdine University Information Technology (University IT) department provides direct technical support for students via the University’s ‘Anytime’ Help Desk. In addition to providing technical assistance, the University Help Desk also acts as the central coordination point for School of Law technical services during the weekend. The University Help Desk is open 24/7 via phone and email at: 310-506-HELP (4357) or helpdesk@pepperdine.edu for the following issues:

School of Law Information Services Department (IS)
Information Services Department LogoThe Information Services Department is here to assist you with a variety of issues including, but not limited to, configuring laptops, multimedia reservations and training, School of Law web site, ExamSoft, and Email account training/usage. The IS team has offices in the School of Law Library to assist with technical support and is available between the hours of 8am-5pm (Monday-Friday). To contact the IS team, use the following contact methods:

Security: Protect Your Laptop and Yourself!

sophosbadgeViruses, worms, ad-ware and spyware, and theft, are examples of SEVERE risks to your computer in a public, networked environment. You MUST PERFORM THE STEPS LISTED BELOW if you wish to use your computer at Pepperdine or you could face repercussions including loss of network access, data loss, and system failure.

  1. Maintain up-to-date virus protection software on your computer. The University’s IT department supports Sophos for faculty and staff.  For students, University IT recommends Microsoft Defender (no cost) for Windows and Sophos AntiVirus for Macs (home version, no cost).
  2. Regularly install all Critical Updates from http://update.microsoft.com. You should begin checking Microsoft Update constantly, starting now. You can also configure your Windows computer to check automatically for updates every time you connect to the Internet.  NOTE: if you have a Mac, you will want to check with ExamSoft before updating your Mac’s operating system because of the potential for conflicts with Examplify — causing you problems with taking your exams on your computer.
  3. Keep Adobe Flash & Reader and Java Updated. A great browser-based tool for checking how current your web-related tools are is Qualys Browser Check.
  4. Keep your computer’s operating system and office products up-to-date
  5. Do not install peer-to-peer file-sharing software or other high-risk programs. Attempt to eliminate any programs that might already be installed by running a spyware/adware removal product such as Spybot Search & Destroy or Ad-aware.
  6. Buy and use a computer security cable for your computer to lock it down when it is not attended. (Alarm-equipped cables are NOT recommended.) We highly recommend that you never leave your belongings alone, especially in quiet areas like the Law Library, as the School of Law is open to the public.
  7. Do not click on links in unsolicited email messages
  8. Do not open an email attachment unless you are expecting it or have checked with the sender.

Wavenet

Wavenet is a web-based portal that provides faculty, staff, and students, with one-stop access to many different password-protected resources.

You should have received an email from Pepperdine University with your login instructions.

Please call the University Help Desk at (310) 506-HELP (x4357 from any on-campus phone) if you need assistance logging into Wavenet .

These are just some of the many useful components that you will find in Wavenet:Pepperdine Wavenet Mobile App

  • Registration
  • E-mail Access
  • Class Registration Material
  • Mid-term and Final Exam Numbers
  • Check your account

To learn more, see this page on Wavenet for Studentshttps://community.pepperdine.edu/it/tools/wavenet/students/

For general information on Wavenet see this pagehttps://community.pepperdine.edu/it/tools/wavenet/

 

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW by going here.
  • Note that student email accounts are deleted 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deleted/deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

ZOOM! collaborate-communicate

Pepperdine University has a university-wide site license for the popular video conferencing product, “Zoom”. This site license covers all faculty, staff, and students at Pepperdine.

Note that Zoom is more than just a competitor to other video conferencing products like FaceTime and Skype. It also integrates seamlessly into your Google Calendar if you use Google Chrome for your browser. It also can be used as a telephone alternative and/or a conference phone system… no need to use the video component if you don’t need or want that feature.

Once the Zoom extension for the Chrome Browser is installed, you can call a Zoom meeting right from your Google Calendar! This feature automatically fills in the meeting contact information including optional phone numbers for folks to dial in from a regular phone to participate in your meeting.

Training, support information, and links related to Zoom at Pepperdine are available here:
https://community.pepperdine.edu/it/tools/zoom/training.htm