Faculty Hardware — Setup at home

When setting up your secondary monitor (connected to your laptop) or attaching your headset or webcam, you may have questions.

Please check out these very short videos and then if you still have a question, please do call us at (310) 506-7524 or send us a note at support@law.pepperdine.edu

Law School Computer/Technology Recommendations

If you are just starting out at Law School, or heading back to school and looking to upgrade your system, please review the below information before purchasing your new laptop!

Nearly all Pepperdine Caruso Law Students use laptops for class, exams, and homework. While laptops are not required, they can be a very valuable tool in law school.  The following recommendations take into account services and applications that are often used in conjunction with Caruso Law classes and other curricular and extra curricular activities.

The Information Services team at Caruso Law provides assistance in configuring your laptop for the network. Please think very carefully before choosing a laptop brand or other hardware/software choice outside the recommended list, as you may be limiting your potential sources of support.

As a law student your laptop computer is a key tool.  Please keep this in mind as you think about how you will use it, the software you install on it, the websites you visit with it, the files/attachments you choose to download and where you store it when you are not using it.  You will want it to be functioning at optimum levels.  Theft, drops, malware, and other untoward variables will detract from your laptop’s ability to help you succeed in law school.

Below are the minimum Computer/Technology Recommendations:

  • Internet: Strongly recommend a rock solid internet connection with a minimum 20 Mbps down and 10 Mbps up.  This exceeds the minimum requirements for synchronous Zoom sessions (the absolute minimum is 600 kbps in both directions while recommended minimum is 1.5 mbps) but note that if you share your internet connection you will need more bandwidth to ensure a reliable, continuous connection.  Also please note that the age of your hardware (router, modem, cabling, computer) will play a significant role in reliability.
  • Manufacturer/Model: Dell Latitude Series/Apple MacBook Pro or MacBook Air
  • Display: Minimum 11” screen – for improved readability, consider 13” or larger
  • Operating System: Windows 10 /OS X 10.15 or better
  • Processor: Intel i5 Processor or faster (or equivalent AMD)
  • RAM: 8GB or higher
  • Solid State Drive (SSD): 120GB or higher
  • Integrated WiFi or WiFi adapter: Newer is often if not always better
  • Media Drives: None necessary
  • Battery Life: 4-6 hours, much longer is much better.  MORE UP TIME.
  • Spare Laptop Charger: If you plan to bring your laptop with you, keep one for home and one for travel.  If you lose one you have a spare.  NO DOWN TIME.
  • Warranty: 3 year parts/on-site labor. LESS DOWN TIME.
  • Security Lock: Don’t ever walk away from your laptop if it isn’t secured.  LESS DOWN TIME
  • Malware Protection Software: Make sure you have Anti-Malware installed.  Use the firewall that is build into your computer’s operating system.  MORE UP TIME.
  • Personal Printer: We strongly recommend HP Printers with an extra toner cartridge.  NO DOWN TIME.

The Dell Latitude series is designed for a professional enterprise user and is not what you will find in a consumer-focused retail store.  We have found these systems to be very reliable and strongly recommend them to both students and faculty for their personal computing needs.  This recommendation is not meant to dissuade you from other manufacturers or even other lines of Dell computers, however, we know this line to be a great fit for a law student who needs a solid, reliable system for three years of challenging work (plus the Bar exam).

We do not recommend tablet-based systems. Nor do we recommend netbooks or Chromebooks.  You are certainly welcome to buy them but we don’t believe they will meet your needs in law school. Essentially, you can bring any device you want to law school. However, if you want to take exams and keep pace with the challenges of law school, you should purchase a high-quality, business class laptop, not a cheap off-brand version found on sale at a big box retailer. Remember, you want a system that is reliable and will last you through completing the BAR exam. You don’t want a machine that may crash in the middle of an exam!

MacBook ProThe Pepperdine University Computer Store (an online referral site) offers generous discounts to Pepperdine University students on software (MS Office is no cost to Pepperdine students and employees) and hardware. These discounts are often more than the typical education discounts that you will find online. The Computer Store can be accessed 24/7 online.

For purchasing as an enrolled Pepperdine student, please visit the Pepperdine University IT Department’s discounts for students web page or call Pepperdine University Tech Central at (310) 506-4811.

Please note that using a computer on the University network requires that you agree to the University Computer and Network Usage policy.

Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020.

    At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.

  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days to a few weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW by going here.
  • Note that student email accounts are disabled 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Graduating?! — Zoom/WaveNet/Email Access is NOT forever…Prepare!

CONGRATULATIONS!!!

You made it through!  Upon graduation, you will notice that things are changing for you.  This applies not only to your status as a person holding a prestigious degree, deference from family members, and a lot of attention from student loan officers, but also your status at Pepperdine has changed.  And, that’s a great thing.  But it’s change that you need to address.  Particularly with respect to your student email account.

Please note that upon graduation, your access to your Pepperdine Zoom, WaveNet, student email and all other services related to your WaveNet credentials will be deactivated a little over 90 days later.

All graduates will get reminder notices about their pending account suspension from an automated system 90 days, 60 days, and the final notice 30 days from their student email and network resources deactivation date.



NOTE: COVID-19 RELATED DELAY IN ACCOUNT DEACTIVATION

Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.

Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.

In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020.

At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.


We strongly recommend that new alumni opt-in to the Pepperdine alumni Google Suite which includes unlimited Google Drive storage and email for life.

It’s a good idea to plan ahead for this. Please see this site for more information: https://lawtech.pepperdine.edu/student-email-post-graduation/

Please make sure that you have an alternate email address setup. When you have your alternate address, put that alternate address in an auto reply/auto response message on your Pepperdine student email account to ensure that those who are attempting to reach you (prospective employers, lottery prize award officials, etc.) can do so via your new address.

If you are interested in getting a Pepperdine Alumni email account you can begin that process after graduation here: https://community.pepperdine.edu/it/alumni/email/

The above link will also provide helpful instructions on how to move your current student email contents, Google Drive contents, and contact information to a different email account.

Zoom Polling – meeting votes, anonymous responses

You can use the built-in Polling feature in Zoom to do both ad-hoc and pre-planned polls/surveys which can also function as a voting system.

Zoom’s Polling feature (link to help article on Zoom’s site)

Creating a poll before your class

(Lifted from Pepperdine IT’s site on Facilitating a Meeting with Zoom)

  1. Sign in to your Zoom account.
  2. To begin a poll, you need to either: a) create a new meeting, OR b) go to an existing meeting under the “Meetings” tab.
  3. Scroll to the bottom of the meeting invitation, click “Add” to begin creating the poll.

Begin Poll Creation

4. Title the poll, enter question type (single or multiple choice), and click “Save.”

Poll Question

 Launching a poll

1. Click “Polling” in the bottom toolbar.

Launch Poll


2. Click “Launch Poll.”

Poll Question

3. Participants in the meeting will be prompted to answer the polling questions. Once an answer has been submitted, the host will be able to see the live results.

Polling Questions in Progress

4. When finished with the poll, click “End Poll.”

5. (Optional) To share polling results with meeting participants, Click “Share Results.”

Poll Results

6. Click “Stop Sharing” to stop sharing poll results with meeting participants.

Stop Sharing Poll Results

Creating a poll during your class/meeting

You can also create a poll by clicking Polling during the meeting.

This will open up your default web browser where you can add additional polls or questions. Click “add a question” and then navigate to the page that will appear in your browser, where you can create a question to be used in your meeting.

After your have created your question, follow the same instructions for launching and sharing a pre-planned poll:

First, to get back into the meeting currently running, click Join Now to be directed back to your class.

Next, click the polling icon in the bottom toolbar, which should bring up the newly-created question. Click Launch Poll.

When students finish answering, click End Poll.

Finally, you will have the option to Share Results from the poll, or Re-launch the question.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom – using one link for every meeting – can’t see my next meeting link?!

Please note that when you set up a single link (which we strongly recommend) for your classes instead of setting up recurring classes (which we discourage), you will find that the next time you go to teach and look for your class in the “meetings” list, you will need to go to “Previous” meetings. Don’t be alarmed that your meetings are not initially visible. You will find that your meetings will be in the “Previous Meetings” tab.

The link is still good, and you can still click “Start” to start your Zoom class session. Auto recordings will still work.

If you want to see it in action there’s a quick 2 minute video here.

Setup a Virtual Backdrop for Zoom

So the backdrop for your Zoom meetings isn’t that amazing? Maybe you can spice it up?

Please note though, it does take more than a little computer power to do this as it’s a real time graphics effect that makes this work.

First check out this support article at Zoom: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Short cheat sheet version:

  • First go into your Zoom website profile — go to peppedine.zoom.us and click on “Settings.”
  • After clicking “Settings” go to “In Meeting (Advanced)” and make sure that the dot next to “Virtual Background” is slid to the on or “blue” position. If it’s gray, it’s not on.
  • Make sure you have the Zoom application installed on your computer (not using the web app).
  • Open the application
  • Login using SSO and Pepperdine as your domain
  • And you are presented with the Zoom app’s desktop version
  • Select the icon in the upper right of your Zoom screen that represents you (for me it’s my face)
  • Then select the “Settings” choice in the drop down menu
  • Then select Virtual Background
  • Then select your background from the group.

Uploading Your Own Virtual Background

In this example, we will be using a background developed for Pepperdine Carruso Law School’s 50th anniversary — you may use this background for your own personal use!

To save the Pepperdine Carruso Law School background, click and drag the image below to your desktop. This will save in your desktop files for personal use and for following along in this tutorial.

1. From the window you were left at on the previous guide, click on the “+” button on the top right corner.

2. A pop-up window with your file options will now appear, and you may browse and select the proper image. After selecting the image, click “Open” to have it download onto the Zoom software.

3. You will now see your downloaded image displayed as an option for choosing a virtual background. Select the image, and you may now see the background in the video preview above. If you would like to remove this image from your options, click the “x” on the top right of the corresponding image.

Please note that this new virtual background will only be functional on the computer where you made this setting.

More for Faculty Zoom users

More for Student Zoom users

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Microphone Settings — trouble-shooting

If you are having trouble with your microphone when using Zoom please check your microphone input settings to ensure there is input level.

Both Windows and Mac settings are addressed below:

On MS Windows it would look something like this:

In the bottom right corner of your screen, you will notice the volume icon in the system tray.

image3.png

Right-Click on the volume icon and click Open Sound Settings.

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In the Sounds Settings window, look for Input and Choose your input device and then click the blue Device properties link (circled in red) in the screenshot below..

image1.png

This will pull up the Microphone Properties window. Click the Levels Tab and you will then be able to adjust your microphone volume settings. 

image2.png

The volume level does not have to be at 100%, but should be high enough that the computer can detect audio. 

Please make sure that your microphone is not muted. If you see the icon below, click the speaker icon to un-mute. 

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Once you determine the best settings for you and your system, click OK to save the settings and then close all settings windows upon completion of adjusting your microphone volume settings.

For MacOS:

——————————–

You will need to open your System Preferences menu, and in the second row to the right will be Sound. Click on that.

Prefs.png

In the Sound menu, click on the Input tab to see the list of microphones available to use. This is where you want to select the mic you’ll be using. If you’re using a laptop, it will have a built-in Internal Microphone that is usually selected by default.

internal.png

If you have headphones with a mic attached and they are plugged in, you’ll see them listed as an External Microphone. Either of these will work, and you can test them by talking and seeing that the bars in the Input level fill up.

external.png

If none of this solves your microphone solution, please send a note to support@law.pepperdine.edu or call Pepperdine University IT support at 310-506-HELP (4357).

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Setup Auto Recording in your Zoom Session

2.5 minute Video Tutorial of this process

To add automatic recordings for a specific Zoom meeting/class session:

  1. Login to https://pepperdine.zoom.us
  2. Go to My Meetings.
  3. Click on  the meeting/course name from the list of Upcoming Meetings 
  4. Scroll down to the bottom of the list of settings for that meeting/class session and click Edit this Meeting
  5. This re-opens the settings list but now you can change those settings
  6. Scroll down to the very bottom and under Meeting Options, check Record the meeting automatically.  Then select “Cloud”
  7. Click Save
  8. You have now set your meeting to record automatically.  You will be notified by email when the link to the recording is ready to share