Alumni Email? Get your new email account! With benefits!

Hurray! You’ve graduated from Pepperdine Caruso School of Law! The last thing on your mind is your Pepperdine Email account, but there are some things you need to know…

  • COVID-19 NOTE: Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020.

    At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.

  • After graduation a process starts that begins with your status changing from student to alumnus.  This process involves a file transfer that takes place sometimes several days to a few weeks after graduation.  Sure, you have the diploma but the system doesn’t recognize you as an alumnus until that file is transferred from the student system to the alumni system. Typically this takes place about a month after the date of your graduation.  That’s when all the automated stuff starts up.
  • On the fifteenth day of the month immediately after your graduation date you will get an email to your student email account.  This email will give you the instructions and an important link you will need to setup your alumni email account… but you needn’t wait for that note, you can do it NOW by going here.
  • Note that student email accounts are disabled 90 days after the student’s last enrolled semester (90 days from the time of your entry into the alumni system — typically less than a month after Graduation day).
  • Once an account is deactivated the data/emails in that account it is not recoverable.

emailBut there’s good news. You’re an alumnus now!  Alumni may obtain a free, email account through Pepperdine’s Alumni Association. You can find more information on Alumni Email at this website.

Part of this process also includes instructions on how to easily migrate your Pepperdine Google Drive contents to a new Alumni Google Drive account!  The best benefit? UNLIMITED STORAGE!

After your student email address expires, no mail will be received at your student address. To make a smooth transition, the Alumni Association recommends:

  1. Set up your new alumni e-mail address immediately when you get that email noted above.
  2. Forward your mail in Wavenet to a new email address — that new alumni address or another one you prefer. (Note that forwarding will only work up until your student email account is suspended.)
  3. Set up an out-of-office message in your Pepperdine Student Email (accessed through Wavenet) account informing all your contacts of your graduation and of your new email address. Log into Wavenet click on Options, and then update your Out of Office Assistant.

Graduating?! — Zoom/WaveNet/Email Access is NOT forever…Prepare!

CONGRATULATIONS!!!

You made it through!  Upon graduation, you will notice that things are changing for you.  This applies not only to your status as a person holding a prestigious degree, deference from family members, and a lot of attention from student loan officers, but also your status at Pepperdine has changed.  And, that’s a great thing.  But it’s change that you need to address.  Particularly with respect to your student email account.

Please note that upon graduation, your access to your Pepperdine Zoom, WaveNet, student email and all other services related to your WaveNet credentials will be deactivated a little over 90 days later.

All graduates will get reminder notices about their pending account suspension from an automated system 90 days, 60 days, and the final notice 30 days from their student email and network resources deactivation date.



NOTE: COVID-19 RELATED DELAY IN ACCOUNT DEACTIVATION

Student email accounts, WaveNet, and other network-related resources are governed by university policy and managed by the university IT department.

Typically, student email accounts, WaveNet access, printing, Zoom, etc. would be deactivated 90 days after the 15th of the month following the date of graduation.

In these unprecedented circumstances, this date is being pushed further out.  We do not yet have a fixed date for this but it is presently set to be 90 days after commencement. That’s the graduation ceremony, not the official graduation date which for Spring 2020 is 5/15/2020.

At some point, recent graduates’ student email accounts will be deactivated by the university. When the commencement date is set, recent graduates will receive automated notifications in their student email inboxes 90, 60 and 30 days before account deactivation.


We strongly recommend that new alumni opt-in to the Pepperdine alumni Google Suite which includes unlimited Google Drive storage and email for life.

It’s a good idea to plan ahead for this. Please see this site for more information: https://lawtech.pepperdine.edu/student-email-post-graduation/

Please make sure that you have an alternate email address setup. When you have your alternate address, put that alternate address in an auto reply/auto response message on your Pepperdine student email account to ensure that those who are attempting to reach you (prospective employers, lottery prize award officials, etc.) can do so via your new address.

If you are interested in getting a Pepperdine Alumni email account you can begin that process after graduation here: https://community.pepperdine.edu/it/alumni/email/

The above link will also provide helpful instructions on how to move your current student email contents, Google Drive contents, and contact information to a different email account.

Zoom Polling – meeting votes, anonymous responses

You can use the built-in Polling feature in Zoom to do both ad-hoc and pre-planned polls/surveys which can also function as a voting system.

Zoom’s Polling feature (link to help article on Zoom’s site)

Creating a poll before your class

(Lifted from Pepperdine IT’s site on Facilitating a Meeting with Zoom)

  1. Sign in to your Zoom account.
  2. To begin a poll, you need to either: a) create a new meeting, OR b) go to an existing meeting under the “Meetings” tab.
  3. Scroll to the bottom of the meeting invitation, click “Add” to begin creating the poll.

Begin Poll Creation

4. Title the poll, enter question type (single or multiple choice), and click “Save.”

Poll Question

 Launching a poll

1. Click “Polling” in the bottom toolbar.

Launch Poll


2. Click “Launch Poll.”

Poll Question

3. Participants in the meeting will be prompted to answer the polling questions. Once an answer has been submitted, the host will be able to see the live results.

Polling Questions in Progress

4. When finished with the poll, click “End Poll.”

5. (Optional) To share polling results with meeting participants, Click “Share Results.”

Poll Results

6. Click “Stop Sharing” to stop sharing poll results with meeting participants.

Stop Sharing Poll Results

Creating a poll during your class/meeting

You can also create a poll by clicking Polling during the meeting.

This will open up your default web browser where you can add additional polls or questions. Click “add a question” and then navigate to the page that will appear in your browser, where you can create a question to be used in your meeting.

After your have created your question, follow the same instructions for launching and sharing a pre-planned poll:

First, to get back into the meeting currently running, click Join Now to be directed back to your class.

Next, click the polling icon in the bottom toolbar, which should bring up the newly-created question. Click Launch Poll.

When students finish answering, click End Poll.

Finally, you will have the option to Share Results from the poll, or Re-launch the question.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Zoom – using one link for every meeting – can’t see my next meeting link?!

Please note that when you set up a single link (which we strongly recommend) for your classes instead of setting up recurring classes (which we discourage), you will find that the next time you go to teach and look for your class in the “meetings” list, you will need to go to “Previous” meetings. Don’t be alarmed that your meetings are not initially visible. You will find that your meetings will be in the “Previous Meetings” tab.

The link is still good, and you can still click “Start” to start your Zoom class session. Auto recordings will still work.

If you want to see it in action there’s a quick 2 minute video here.

Setup a Virtual Backdrop for Zoom

So the backdrop for your Zoom meetings isn’t that amazing? Maybe you can spice it up?

Please note though, it does take more than a little computer power to do this as it’s a real time graphics effect that makes this work.

First check out this support article at Zoom: https://support.zoom.us/hc/en-us/articles/210707503-Virtual-Background

Short cheat sheet version:

  • First go into your Zoom website profile — go to peppedine.zoom.us and click on “Settings.”
  • After clicking “Settings” go to “In Meeting (Advanced)” and make sure that the dot next to “Virtual Background” is slid to the on or “blue” position. If it’s gray, it’s not on.
  • Make sure you have the Zoom application installed on your computer (not using the web app).
  • Open the application
  • Login using SSO and Pepperdine as your domain
  • And you are presented with the Zoom app’s desktop version
  • Select the icon in the upper right of your Zoom screen that represents you (for me it’s my face)
  • Then select the “Settings” choice in the drop down menu
  • Then select Virtual Background
  • Then select your background from the group.

Uploading Your Own Virtual Background

In this example, we will be using a background developed for Pepperdine Carruso Law School’s 50th anniversary — you may use this background for your own personal use!

To save the Pepperdine Carruso Law School background, click and drag the image below to your desktop. This will save in your desktop files for personal use and for following along in this tutorial.

1. From the window you were left at on the previous guide, click on the “+” button on the top right corner.

2. A pop-up window with your file options will now appear, and you may browse and select the proper image. After selecting the image, click “Open” to have it download onto the Zoom software.

3. You will now see your downloaded image displayed as an option for choosing a virtual background. Select the image, and you may now see the background in the video preview above. If you would like to remove this image from your options, click the “x” on the top right of the corresponding image.

Please note that this new virtual background will only be functional on the computer where you made this setting.

More for Faculty Zoom users

More for Student Zoom users

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.

Microphone Settings — trouble-shooting

If you are having trouble with your microphone when using Zoom please check your microphone input settings to ensure there is input level.

Both Windows and Mac settings are addressed below:

On MS Windows it would look something like this:

In the bottom right corner of your screen, you will notice the volume icon in the system tray.

image3.png

Right-Click on the volume icon and click Open Sound Settings.

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In the Sounds Settings window, look for Input and Choose your input device and then click the blue Device properties link (circled in red) in the screenshot below..

image1.png

This will pull up the Microphone Properties window. Click the Levels Tab and you will then be able to adjust your microphone volume settings. 

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The volume level does not have to be at 100%, but should be high enough that the computer can detect audio. 

Please make sure that your microphone is not muted. If you see the icon below, click the speaker icon to un-mute. 

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Once you determine the best settings for you and your system, click OK to save the settings and then close all settings windows upon completion of adjusting your microphone volume settings.

For MacOS:

——————————–

You will need to open your System Preferences menu, and in the second row to the right will be Sound. Click on that.

Prefs.png

In the Sound menu, click on the Input tab to see the list of microphones available to use. This is where you want to select the mic you’ll be using. If you’re using a laptop, it will have a built-in Internal Microphone that is usually selected by default.

internal.png

If you have headphones with a mic attached and they are plugged in, you’ll see them listed as an External Microphone. Either of these will work, and you can test them by talking and seeing that the bars in the Input level fill up.

external.png

If none of this solves your microphone solution, please send a note to support@law.pepperdine.edu or call Pepperdine University IT support at 310-506-HELP (4357).

When I need Zoom Support …

If I have technical difficulty with Zoom what do I do?

  • Test your computer with Zoom before class.  Check out the audio and video settings.
  • If you have problems, the first thing to do, is to completely shut down your computer and restart.  Most computer problems are corrected with this remedy.
  • Before you begin your Zoom session, we strongly recommend that you shut down and turn off any and all extraneous applications, especially those using the camera, the microphone, or the speakers.  Turn off facebook and other social media apps. The only thing you should have running is your Chrome browser with minimal tabs open (two or three?). Avoid news sites, sites with video, other things that require more bandwidth while using Zoom.
  • Mic Problems? Try checking your microphone settings in Windows or on the Mac. Make sure that the microphone is on and is turned up enough to pickup your voice.
  • As a student you may want to use MS Word for taking notes but note that this may be an ideal time to use Google Suite apps as they are very lightweight and will save your computer’s power for more Zoom fun.
  • If your trouble shooting attempts above do not yield results, please see this comprehensive support site from Zoom
  • Note: you may find it valuable to acquire a USB headset for your Zoom classes. That will remove some variables with your computer’s audio (mic and speakers).
  • Tech Support: 
    • Please contact University Technology Support directly at 310-506-HELP (4357)
    • Secondarily, contact LawTech at support@law.pepperdine.edu with technical questions.  
    • Zoom’s user support is available for Zoom Pro users (your Pepperdine Zoom Pro account qualifies for the Education support option — best/highest support level). Report support tickets to Zoom by:
      • Online submission via submit a request.
      • Chat live with our support team by visiting your account and selecting help in the lower right hand corner here.
      • Phone dial-in: 888-799-9666 ext 2
    • If you do not have a computer or way to connect to Zoom via the internet, please contact Dean Goodno.

What if, as a Pepperdine Caruso Law student I have a bad internet connection?  How should I join my classes by Zoom? Can I call in?

  • You must use the Zoom app and connect via Internet. See our guide for students here.  We strongly recommend that students use a computer with a reliable internet connection for connecting to their Zoom class sessions.  Telephone dial-in will not work for attending classes remotely It is possible to connect using cell phone data to “tether” the phone’s internet connection to a laptop or desktop computer.  Check with your mobile phone provider for details on this feature. Android Tether Article  iPhone Tether Article

More for Student Zoom users

More for Faculty Zoom users

Setup Auto Recording in your Zoom Session

2.5 minute Video Tutorial of this process

To add automatic recordings for a specific Zoom meeting/class session:

  1. Login to https://pepperdine.zoom.us
  2. Go to My Meetings.
  3. Click on  the meeting/course name from the list of Upcoming Meetings 
  4. Scroll down to the bottom of the list of settings for that meeting/class session and click Edit this Meeting
  5. This re-opens the settings list but now you can change those settings
  6. Scroll down to the very bottom and under Meeting Options, check Record the meeting automatically.  Then select “Cloud”
  7. Click Save
  8. You have now set your meeting to record automatically.  You will be notified by email when the link to the recording is ready to share

Etiquette for Online Meetings and Conference Calls

Ok, so you’re going to attend a meeting or a class OR A JOB INTERVIEW online using something like a conference call, Zoom, WebEx, Skype for Business, or Google Teams, or … you get the idea.

First, let’s not alienate those we’re connecting with and potentially endanger our careers or at the very least embarrass ourselves.

Here are some simple guidelines for participating in a group connection over the phone or over the web:

MEETING ETIQUETTE: 

  • Mute your audio if you are not speaking.
  • Be presentable in business attire. If for some reason you cannot be presentable, mute your video. Also consider this approach if there may be visual distractions in the frame of your camera (i.e. crazy bird, weird wall hanging, etc.). The ideal is to present a professional image as much as possible and not to distract from the meeting.
  • As mentioned above, it’s always best to be prepared for a professional interaction, especially in your appearance if video will be used.
  • Don’t stare at your phone, your tablet, the newspaper, or something else while other people are presenting.
  • Don’t interrupt other people when they’re speaking (or attempt to speak over them)
  • Test all technology (including camera/video, Wi-Fi, and screen sharing) before the meeting.
  • Read the agenda, and come prepared.
  • Don’t work on other tasks (like checking email) during the virtual meeting.
  • Turn off all notifications and make sure your cell phone is on silent.
  • If you are leading the meeting, make sure all participants are in a quiet area free from unnecessary distractions.

A conference call in real life