Author Archive: Michael Vogt

SofTest Now Supports Mavericks

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Are you planning on using ExamSoft’s SofTest exam taking software for final exams this Fall 2014 term? Did you recently upgrade to Mac OS X 10.10, Yosemite? If you read our last post, you were hopefully waiting to install Yosemite until it is supported by ExamSoft. Remember, DO NOT download any new version of Mac OS until you have verified that it is supported by ExamSoft.

Good News, your wait is over! Yosemite is now supported by ExamSoft. You can upgrade to the newest Mac OS Yosemite starting and the new OS will be compatible with the latest version of SofTest.

Before attempting to take any exams, please verify that you have the latest SofTest version, and as always, work through a Mock Exam to ensure proper use of the software before your exams.

For more information, and to see what others are saying about this and other exciting ExamSoft announcements, please visit the ExamSoft Community.


What’s better than 30GB of free storage? How about UNLIMITED free storage!?!


That’s right, you read that correctly, you now have access to unlimited storage on your Google Drive through your Pepperdine Google Account. Don’t have a Pepperdine Google account yet? Don’t worry, it’s easy to get started! All you need to do is go to and click the “sign up now” button and complete the quick signup process. Once you’ve finished setting up your account, you will have access to the unlimited data storage available on Google Drive. Unlimited, as in infinite, endless, limitless! You may wonder, “How is this possible?” It’s all thanks to Google’s efforts to provide increased storage options for their Google Apps for Education users. They have been slowly rolling out the change to other institutions and Pepperdine University has now been added to the list of users with infinite storage!

In case you were wondering exactly what you can store on Drive, the answer is pretty much anything you store on your computer. Word documents, PowerPoint presentations, PDF’s, Excel sheets, pictures, images, and even videos can all be uploaded and stored in Drive. Just keep in mind, when you upload your files, Google will ask to convert the file to it’s version of the particular product (i.e. Word becomes Docs, Excel becomes Sheets, etc.). However, if you prefer not to use Google’s version, you can easily select to not convert your files when uploading. This may limit some editing functionality within Drive, but you can always download your item again to edit it on your computer.

You might also be wondering why you would want to use Google Drive. Well aside from the fact that it gives you unlimited storage to store all those selfies and pictures of your food so they don’t fill up your phone, tablet, or other devices… Drive also allows you the option to store all your items in the cloud, so they are available from pretty much any device with internet access. Drive also comes with its own app for Apple and Android devices, which offers easy access to any item stored on Drive.

We hope you take the chance to maximize your data storage options with Google Drive. For more information or to sign up for your Pepperdine Google account, simply click below to get started!


Yosemite is Compatible with SofTest

ExamSoft has just announced that it will begin supporting the new Mac OS X.10 starting Monday, November 3rd, 2014. After 11.3. you may upgrade to the newest Mac OS X.10 Yosemite version, which will be compliant with the latest version of SofTest. As always, please confirm that you have the latest version of SofTest by visiting the ExamSoft website.

As always, stay tuned to for more important updates regarding ExamSoft, or consult the ExamSoft website to ensure you stay current with all the latest news regarding your SofTest exam software.



So you got the iPhone 6… Don’t bend it!

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So you are one of the lucky ones… who managed to get an iPhone 6 before stores ran out during Apple’s record breaking release. But this isn’t just any phone, it’s one that has the power to compel otherwise sane people to stand in lines for hours, days, even weeks!

If you are holding a working iPhone 6 in your hand right now, then you are also one of the lucky ones who managed to avoid the temptation to intentionally attempt to “bend” your new iPhone 6. Despite the internet’s prompting to test the structural load capacity of the iPhone’s latest innovative design, the iPhone may not be quite as brittle as you’ve been led to believe. “Bendgate” as it is being dubbed online, seems to have done little in dissuading consumers from purchasing however, as sales are projected to top out just short of 180 million units by the end of 2014.

Although the iPhone’s sleek new anodized aluminum back plate and steel frame is a slight design departure from its traditionally thicker, more rigid frame, the redesign has allowed for a much thinner profile than previous iPhone versions. However, along with that slender profile comes a few trade-offs, one of which is the impressive durability of earlier iPhones. Yet the 6’s strength is nothing to scoff at, as it remains just as durable as most other smart phones on the market. As a variety of articles published in the wake of “Bendgate” point out, all smart phones will break if you purposefully try to bend them. Granted, some will bend more easily than others, but the iPhone 6 has merely joined the majority of smart phones that are slightly more delicate than their bulkier, albeit more durable, competitors.

So what’s our advice for protecting your iPhone 6? Well if you’ve made it this far, Do Not Try to Bend Your iPhone 6! Barring a deliberate attempt to bend the 6, it should hold up just fine under normal daily wear and tear, with the exception of a few minor dings and dents. However, if you still fear for the safety and well-being of your shiny new phone, we highly recommend purchasing an external protective case or cover. Most high-end durable cases, such as OtterBox and Griffin Survivor, run between $30-$60 online. The small price tag is well worth it considering the hours of time you spent in line to procure Apple’s latest revelation. A protective case will provide you with the rigid durability you are accustomed to with your previous iPhone and should guard your investment from the occasional inadvertent mishap. That is of course, providing you resist the urge to try to willfully bend it like Beckham.

But enough on Bendgate. Congratulations! You’re the proud owner of one of the newest and most sought after technological innovations on the market.

So now that you have it, you might be thinking… what next? Well below we have provided you some helpful tips to get you started.


Helpful Tips

Apple has provided a variety of helpful setup directions and essential how-to guides for getting your iPhone up and running.

Yahoo Tech has also released some helpful tips and tricks for the tech savvy user. These include directions for importing all of your messages, contacts, and backed up info from you old phone, as well as directions for organizing your countless apps and a few other tips that might come in handy.

And most importantly, don’t forget to setup your new device up on Pepperdine’s network. First thing’s first, check out our directions for Registering Your New Device! Once you have registered your new iPhone, you will then need to setup your device to receive email from your Pepperdine email account. For detailed directions on how to access Pepperdine email on your iPhone, please visit our Pepperdine Email directions page. (Hint: it helps if you are logged into WaveNet as you are setting up your email service on your iPhone).

That’s it! You should be all set up and running! We hope this article helps you enjoy Apple’s latest miracle machine.

Setting Up WiFi

ios7Did you get a new electronic device or computer recently?

Don’t forget to setup your Wireless Network Access.

Internet: Wireless Network Access-

  1. Open a web browser on your device (Firefox, Internet Explorer, Safari, etc.) and visit any web page. You will be redirected to the WavesConnect website for your location.
  2. Read and agree to the Computer and Network Responsible Use Policy.
  3. Click “Start” next to the heading of “Current Students, Faculty and Staff.”
  4. Enter your NetworkID and password. That’s your short username, typically, first initial and last name ie John Doe = jdoe
  5. Select “Student” or “Faculty/Staff” from the drop down menu.
  6. Click “Register.”
  7. Wait for the progress bar to complete or reboot your computer.
  8. Registration is now complete. You must register your computer or device annually.


Wireless Network Access

LaptopPepperdine University has wireless networking capabilities in all non-residential buildings.  The “WiFi” network provides all the features and benefits of traditional LAN technologies without the limitations of wires or cables.  Students can conduct research, download research projects, and check e-mail within the accessible area.  For those students considering a new laptop purchase please be aware that the University recommends 802.11ac compatible Wifi connection.

You can easily access the WiFi network on your laptop, tablet, or wireless device by registering your device at  To register your device, select “Current Students, Faculty, and Staff” and then enter your wavenet ID and password credentials to access the WiFi network. 

Remember, when you register your device, your registration will last much longer than by registering as a guest user (up to a year if you are a frequent user on the network).

For more information on how to access the WiFi network by registering your device, please visit our Using your Phone/Tablet with WiFi article.


Security: Protect Your Laptop

sophosbadgeViruses, worms, ad-ware and spyware, and theft, are examples of SEVERE risks to your computer in a public, networked environment. You MUST PERFORM THE STEPS LISTED BELOW if you wish to use your computer at Pepperdine or you could face repercussions including loss of network access, data loss, and system failure.

  1. Maintain up-to-date virus protection software on your computer. The University’s IT department supports Sophos for faculty and staff for students, University IT recommends Microsoft Security Essentials for Windows and Sophos AntiVirus for Macs.
  2. Regularly install all Critical Updates from You should begin checking Microsoft Update constantly, starting now. You can also configure your Windows computer to check automatically for updates every time you connect to the Internet.
  3. Keep Adobe Flash & Reader and Java Updated. A great browser-based tool for checking how current your web-related tools are is Qualys Browser Check.
  4. Keep your computer’s operating system and office products up-to-date
  5. Do not install peer-to-peer file-sharing software or other high-risk programs. Attempt to eliminate any programs that might already be installed by running a spyware/adware removal product such as Spybot Search & Destroy or Ad-aware.
  6. Buy and use a computer security cable for your computer to lock it down when it is not attended. (Alarm-equipped cables are NOT recommended.) We highly recommend that you never leave your belongings alone, especially in quiet areas like the Law Library, as the School of Law is open to the public.
  7. Do not click on links in unsolicited email messages
  8. Do not open an email attachment unless you are expecting it or have checked with the sender.

Using ExamSoft on Your Laptop

Pepperdine School of Law uses ExamSoft SofTest to administer exams.  You may download the software directly from the ExamSoft website at

For more information on how to download and install SofTest on your computer, please visit the ExamSoft website linked below.

Mac Users: Download Instructions

Windows Users: Download Instructions

You might also find the ExamSoft FAQ page helpful.

View this short, 6 minute video on how to use SofTest for Mac:

View this short, 6 minute video on how to use SofTest for Windows:

Here are some answers to frequently asked questions.

For information on what you need to know to be prepared for your first exam with SofTest, checkout these exam taker Helpful Hints.


What are the minimum system requirements to run SofTest effectively?

According to ExamSoft:

SofTest can be used on virtually any modern computer (i.e. purchased within the last 3-4 years). Specific system requirements are noted below.

SofTest cannot be used on virtual operating systems such as Microsoft’s Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments, unless approved by the institution.

PC Requirements:

For exam taking best practices (including disabling antivirus programs), click Here!

  • Operating System: English 32-bit Versions of Windows XP, 32-bit and 64-bit Versions of Windows Vista, Windows 7, and Windows 8. Only genuine versions of Windows Operating Systems are supported.
  • ExamSoft does not support Tablet or Convertible devices other then Surface Pro 1, 2 & 3. See below for those Minimum System Requirements.
  • CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
  • RAM: highest recommended for the operating system or 2GB
  • Hard Drive: highest recommended for the operating system or 1GB of available memory.
  • Internet connection for SofTest Download, Registration, Exam Download and Upload.
  • Screen Resolution must be 1024×768 or higher.
  • Adobe Reader (Version 9 or 11) is required for exams containing PDF attachments.
  • Administrator level account permissions (Instructions)
  • ExamSoft does not support Tablet-PC’s

Mac Requirements

For exam taking best practices (including disabling antivirus programs), click Here!

  • Operating System: OS X 10.6 (Snow Leopard), OS X 10.7 (Lion), OS X 10.8 (Mountain Lion), and 10.9 (Mavericks). Only genuine versions of Mac Operating Systems are supported.
  • We do not support OS X 10.10 (Yosemite) at this time. Look for an update on support for this OS X here in the future.
  • CPU: Intel processor
  • RAM: 2GB
  • Hard Drive: 1GB or higher available memory
  • Server version of Mac OS X is not supported
  • Internet connection for SofTest Download, Registration, Exam Download and Upload.
  • Administrator level account permissions (Instructions)

I used SofTest last semester. Do I need to download a new version?

The SofTest license expires on August 31st, and therefore must be renewed each academic year. To renew your license, download and register SofTest at the beginning of the school year. You may download and re-register by clicking Student Re-download if you have the Registration Password used when you originally registered. If not, begin the registration process from step one.

You can view information on the latest version and how to check if you have the most current software by viewing the information found here.

I have already downloaded SofTest onto a laptop, but have since purchased a new laptop computer.  Can I re-download?

If you have already downloaded ExamSoft exam software onto a laptop but now wish to download it onto your new laptop, you can do so under the Exam Takers section of the website.  Once there, select the “Exam Software Re-download” link.  You will be asked for your ExamSoft Student ID and Password, so be sure to have them available.  Follow the instructions to complete the download.

Does SofTest automatically save my answer data, or do I need to manually save my work throughout my exam?

SofTest will automatically save your exam data throughout your exam every sixty seconds.  You may notice that there is a manual save button in SofTest.  As SofTest automatically saves your data, it is not necessary to manually save.

I need to download an exam file again.  Is that possible?

Exam files can only be downloaded once, so only download to the laptop you intend to use on exam day. If you have further questions please contact the Faculty Support office at (310) 506-4676.

How do I contact ExamSoft if I need support?

ExamSoft/SofTest Technical Support:
(866) 429-8889 or (954) 429-8889

Hours of Operation:
8:30am – 5:30pm EST (5:30am – 2:30pm PST)

Customer Service and Technical Support:

National Cyber Security Awareness Month


October is National Cyber Security Awareness Month!

As Pepperdine stewards, it is Our Shared Responsibility to safeguard the institution’s assets and data. In order to encourage internet security awareness, we have included a few tips to help you maintain your personal security, as well as the University’s.

  • Keep your computer’s operating system and office products automatically up-to-date.
  • Maintain up-to-date virus protection software on your computer.
  • Do not open an email attachment unless you are expecting it or have checked with the sender.
  • Do not click on links in unsolicited email messages and never supply unsolicited email senders with your personal information, these are phishing emails.
  • Keep your computer’s firewall turned on.
  • Remove all open shares from your computer system.
  • Create strong passwords, and do not reuse one or two passwords for all your secure systems.
  • Keep your files backed-up regularly.
  • Keep your computer and mobile devices secured with a password-protected screen saver, or PIN. Never leave your device open and unattended in a public space.

For additional information about maintaining your Cyber Security, please visit the Information Security Tips page from the Information Technology department, or review the Information Security Quick Reference Guides for information on protecting your identity, credit, and banking information and your personal devices.


Some of the most common breaches in Cyber Security are caused by phishing emails. If you are unsure if an email message you have received is legitimate, contact your Information Technology department for verification. It’s better to be safe than sorry!

We hope these tips help you stay secure in today’s online digital world. If you have any questions, please visit the Information Services Support Desk in the Law Library, or contact us at Happy browsing!