How To: Create an RTF File

An RTF file, which stands for Rich Text Format file, is a word processing document file. At the end of a RTF file, you will see the extension “.rtf.” Note that the ideal way to convert documents into RTF is through Microsoft Word, so it is recommended that your text is in that form originally.

When uploading questions to Examsoft, you will need to first convert your files into RTF form. To do so, please follow the instructions for converting from Word and Google Docs below.

Microsoft Word

  1. Open Microsoft Word and click File.

2. Then click Save As.

3. Then, in the File Format drop-down menu, select Rich Text Format (.rtf)

Google Docs

For Google Docs, navigate to the File icon, and then click on Download. Then click the Rich Text Format (.rtf) option.

Safari and Courses Zoom Pro

You may receive the message shown in the screenshot below in Safari. To resolve this issue so that you will not receive this message, and will not be re-directed to Chrome, please follow the steps below.

  1. Navigate to Safari and click the Safari tab in the top left of your screen. Click Preferences.

2. Click the “Privacy” tab, and then make sure the following options are unchecked. 

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Classroom Tech: Audio and Visual Settings in Zoom

If you are teaching a class in person, and will have a zoom screen as well for online students, there are certain audio and visual settings you will need to select. Please see the options below.

Audio

For the microphone, you will need to select the Echo Cancelling Speakerphone (Core-Mendenhall). For speakers, you should select Crestron (Intel(R) Display Audio.

Visual

As you can see in this screenshot, there are a few options for selecting a camera.

The Clearview HD-USB shows a screen of the professor, as shown in the screenshot above.

The Mini USB shows a view of the students, as shown in the screenshot above.

Finally, the Video (Pro Capture) setting is not in use. If selected, you will be presented with a “No signal” screen.

For a more in-depth review of the audio and visual information, please see the video below.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Upload Exam File

  1. Begin by taking clear pictures of your exam pages with your phone. Ensure that each page has your exam ID written on it as well as the page number (e.g. Page 1 of 5). The pictures should not cut off any corners of the pages, or obscure what is written in any way. See examples below.

2. Send your photos to your computer. Two easy ways to do this are through airdrop, if your computer is compatible, or email.

3. Navigate to the “Accounting and Finance Final Exam Upload” google form. For the third question, choose “add file” and then “select file from your device.”

4. Select your file from your computer. Only choose one of your pages per submission; you will need to fill out a new google form for each page.

5. Select “open” and your file should appear as attached. Submit the document and repeat for other pages.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Microphones Best Practices

Classroom Microphones

Two microphones are installed in each classroom, a lapel, and a handheld microphone. These microphones are used to share your audio in the classroom and over Zoom. 

Best Practices for Microphones

Make sure the microphone is pointing towards your mouth. 

Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats. 

Return the microphones to the charging station when not in use. 

Do not drop the mic. 

Lapel Microphones

Lapel microphones have a bodypack and a clip-on microphone. The bodypack can be clipped onto a belt or placed in a pocket. The clip-on microphone should be placed around the top third of your chest. The microphone clip rotates, so rotate it so the microphone is pointing towards your mouth. The power switch is on the top of the bodypack. 

Lapel Microphone Best Practices:

Do not wear a necklace that rubs against the microphone. 

Do not wear low-cut shirts. The microphone may not be close enough for clear audio. 

Make sure the microphone is pointing towards your mouth. 

Speak loudly and clearly. Speak as if you’re talking with someone in the last row of seats. 

Return the microphone to the charging station when not in use. 

Handheld Microphones

Handheld microphones have the microphone at one end and the transmitter at the other end. The power switch is on the side of the microphone. Hold the microphone by the body and point the microphone end towards your mouth. 

  • You can not be heard if you’re using the wrong end of the microphone 
  • You can not be heard if you’re using the microphone as a pointer. 
  • Your voice will be muffled if you hold the microphone end. 
  • The connection may drop if you hold the transmitter end. 
  • Do not drop the mic. Mic drops always cool but dropping it will break it. 

Charging Station

Please return the microphones to the charging station when you’re done with class. This assures that the microphones are fully charged and do not go missing. 

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Zoom: A Guide for Students

Pepperdine University has a university-wide site license for the popular video conferencing product, Zoom, for all students, faculty and staff at Pepperdine. This site is great for joining or hosting meetings, study groups, workspaces and webinars–whether it be for attending a remote class lecture or creating a personal audio/video chat.

Usage and Benefits

As opposed to FaceTime’s often unreliable quality of connection when conversing with multiple users, Zoom’s webinar feature allows you to host large online events with video, audio and screen sharing for up to 100 participants and 10,000 viewers (note that the webinar feature is dependent upon special access to a webinar license – make sure to coordinate your event through the Caruso Law Events Team). Or just use the regular Zoo meeting functionality for remote club meetings or group project sessions! You may even record and save a meeting (with a complete transcript) on your local device or to the Cloud.

Note that Zoom is more than just a competitor to other video conferencing products like FaceTime and Skype. It also integrates seamlessly into your Google Calendar if you use Google Chrome for your browser. It also can be used as a telephone alternative and/or a conference phone system, so there is no need to use the video component if you don’t need or want that feature.

Downloads and Installation

Students automatically have a Pepperdine University account under their user name and password via Central Authentication Service (CAS). To log-in and use the online web browser version, simply go to https://pepperdine.zoom.us/ and use the SSO (single sign-on) option. If you are prompted for a “domain” enter Pepperdine.

You may also install the Zoom browser extension on to your personal computer. Once the Zoom extension for the Chrome Browser is installed, you can schedule a Zoom meeting right from your Google Calendar! This feature automatically fills in the Zoom meeting link and other information including optional phone numbers for folks to dial in from a regular phone to participate in your meeting.

For tips on how to maximize your remote internet experience, please click here.

For training, support information, and links related to Zoom at Pepperdine please click here: https://community.pepperdine.edu/it/tools/zoom/training.htm.

Creating Branded Surveys in Qualtrics

Qualtrics is an amazing survey tool that is available to all faculty and staff at Pepperdine University. This article will cover how to make a blank survey with Caruso School of Law branding.

To access Qualtrics, please go to https://community.pepperdine.edu/it/tools/qualtrics.htm and select the link to the Qualtrics website. You may need to scroll down on this page to access the link. 

This will send you to the Pepperdine Single Sign-On page. Please enter your Pepperdine Credentials to proceed. 

This will take you to your Qualtrics homepage. Select ‘Create new project’ in the upper right corner of the screen.

Select the Survey button under choose your own, this is in red in the picture. There are amazing templates for surveys. This article will cover blank surveys only. 

Name the survey something that you will remember, such as Caruso SOL Branding. Select Blank Project under the name, then select Get Started in the upper right-hand corner. 

This is the survey creating a page where you can create questions and edit the survey. The Preview button on the upper right-hand corner will show you what the published survey will look like. 

The preview opens in a new tab and shows both the desktop and mobile versions of the survey. As you can see, the default branding for blank surveys the Graziadio Business School. 

Go back to the survey edit tab and select the Look & Feel button in the upper left corner.

This brings you to a page where you can edit how the survey looks and how the questions flow. 

Select Theme in the upper left-hand corner to see the different themes for each school. Select Caruso School of Law and then save.

You can confirm you have the correct by checking the Preview again.

Now the Caruso School of Law branding is in this blank survey. 

You may want to create a branding folder to save this blank survey. To do so, go to your Qualtircs homepage and select Add new folder in the upper left-hand corner.

Name the folder.

Then drag and drop the survey into the folder.

Now, you can select  From a Copy to create a branded, blank survey.

You will then see a list of your folders and can select the branded survey that you want to use.

Highlighting Feature in Examplify

For essay questions in exams through Examplify, you may have the option to highlight your text. Please see the guide below for how to access and use this feature.

  1. Open your exam and locate an essay question. Next to the Flag Question button at the top of the page, you should see a highlighter icon. (If this icon is not present, you do not have the option to highlight your text). Click on the icon.

2. Next, select the color of highlight you would like to use.

3. Finally, click on the selection of text you wish to highlight.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

Multiple Choice Exam Features

Once you have received the email with your start time, end time, and password information, please login to Examplify and click on the exam you previously downloaded to take in ExamSoft. 

  1. The question number you are on is marked in the left-hand column. Note that for exams with many questions, you need to scroll to the bottom of the page and click the down arrow to continue to view more questions. The example below shows 8 questions, but there are 10 total, viewable by clicking the arrow.

2. If you know an answer is incorrect, you may eliminate it from view by clicking the “eye” icon to the far right of the question bubble.

3. By clicking on the “tool kit” button in the top right of your screen, you may adjust the text size as well as add an alarm for your convenience.

4. If there are question attachments in your exam, you can access those under the “question attachment” header.

5. You may click “flag question” above the question you are working on, if you do not know the answer and wish to return to it later. This will flag the question number in the far left-hand column to indicate you need to return to the question.

6. The exam attachment will appear in your PDF reader and allow you to Print from your PDF application, typically using the printer icon at the top of the screen. 

7. There is a timer at the  top of your screen. (Please note: It is your responsibility to start and end your exams on time.  Your exams must be uploaded by the exam end time and will not allow for a “late start/end time”)

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

How to Sign Up for Email and Text Notifications for Examplify

It’s easy to sign up for email and text notifications for Examplify.

Go to: https://ei.examsoft.com/GKWeb/login/pepperdinelaw

Log in with the same Student ID and Password as the one you use for Exampify when taking an exam.

Examsoft login page with the Exam Takers student login information highlighted.

Scroll to the bottom of the screen and enter your phone number for text confirmation and/or your email address if you’d like to receive email notifications.

Examsoft’s student portal with the Set Your Notifications highlighted.

If you have not received your email notification, please check your spam folder and report it as not spam.

A confirmation email in the spam folder with the spam folder and the report not spam option highlighted.

Text notification will look like this. Any issue with text notifications should be brought to Examsoft’s support team or your cell phone provider’s attention.

The lock screen on a phone with a text notification that an exam has uploaded.

This LawTech article details how to check to see if your exam has uploaded.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions.