Zoom: A Guide for Students

Pepperdine University has a university-wide site license for the popular video conferencing product, Zoom, for all students, faculty and staff at Pepperdine. This site is great for joining or hosting meetings, study groups, workspaces and webinars–whether it be for attending a remote class lecture or creating a personal audio/video chat.

Usage and Benefits

As opposed to FaceTime’s often unreliable quality of connection when conversing with multiple users, Zoom’s webinar feature allows you to host large online events with video, audio and screen sharing for up to 100 participants and 10,000 viewers (note that the webinar feature is dependent upon special access to a webinar license – make sure to coordinate your event through the Caruso Law Events Team). Or just use the regular Zoo meeting functionality for remote club meetings or group project sessions! You may even record and save a meeting (with a complete transcript) on your local device or to the Cloud.

Note that Zoom is more than just a competitor to other video conferencing products like FaceTime and Skype. It also integrates seamlessly into your Google Calendar if you use Google Chrome for your browser. It also can be used as a telephone alternative and/or a conference phone system, so there is no need to use the video component if you don’t need or want that feature.

Downloads and Installation

Students automatically have a Pepperdine University account under their user name and password via Central Authentication Service (CAS). To log-in and use the online web browser version, simply go to https://pepperdine.zoom.us/ and use the SSO (single sign-on) option. If you are prompted for a “domain” enter Pepperdine.

You may also install the Zoom browser extension on to your personal computer. Once the Zoom extension for the Chrome Browser is installed, you can schedule a Zoom meeting right from your Google Calendar! This feature automatically fills in the Zoom meeting link and other information including optional phone numbers for folks to dial in from a regular phone to participate in your meeting.

For tips on how to maximize your remote internet experience, please click here.

For training, support information, and links related to Zoom at Pepperdine please click here: https://community.pepperdine.edu/it/tools/zoom/training.htm.

Creating Branded Surveys in Qualtrics

Qualtrics is an amazing survey tool that is available to all faculty and staff at Pepperdine University. This article will cover how to make a blank survey with Caruso School of Law branding.

To access Qualtrics, please go to https://community.pepperdine.edu/it/tools/qualtrics.htm and select the link to the Qualtrics website. You may need to scroll down on this page to access the link. 

This will send you to the Pepperdine Single Sign-On page. Please enter your Pepperdine Credentials to proceed. 

This will take you to your Qualtrics homepage. Select ‘Create new project’ in the upper right corner of the screen.

Select the Survey button under choose your own, this is in red in the picture. There are amazing templates for surveys. This article will cover blank surveys only. 

Name the survey something that you will remember, such as Caruso SOL Branding. Select Blank Project under the name, then select Get Started in the upper right-hand corner. 

This is the survey creating a page where you can create questions and edit the survey. The Preview button on the upper right-hand corner will show you what the published survey will look like. 

The preview opens in a new tab and shows both the desktop and mobile versions of the survey. As you can see, the default branding for blank surveys the Graziadio Business School. 

Go back to the survey edit tab and select the Look & Feel button in the upper left corner.

This brings you to a page where you can edit how the survey looks and how the questions flow. 

Select Theme in the upper left-hand corner to see the different themes for each school. Select Caruso School of Law and then save.

You can confirm you have the correct by checking the Preview again.

Now the Caruso School of Law branding is in this blank survey. 

You may want to create a branding folder to save this blank survey. To do so, go to your Qualtircs homepage and select Add new folder in the upper left-hand corner.

Name the folder.

Then drag and drop the survey into the folder.

Now, you can select  From a Copy to create a branded, blank survey.

You will then see a list of your folders and can select the branded survey that you want to use.

How to Sign Up for Email and Text Notifications for Examplify

It’s easy to sign up for email and text notifications for Examplify.

Go to: https://ei.examsoft.com/GKWeb/login/pepperdinelaw

Log in with the same Student ID and Password as the one you use for Exampify when taking an exam.

Examsoft login page with the Exam Takers student login information highlighted.

Scroll to the bottom of the screen and enter your phone number for text confirmation and/or your email address if you’d like to receive email notifications.

Examsoft’s student portal with the Set Your Notifications highlighted.

If you have not received your email notification, please check your spam folder and report it as not spam.

A confirmation email in the spam folder with the spam folder and the report not spam option highlighted.

Text notification will look like this. Any issue with text notifications should be brought to Examsoft’s support team or your cell phone provider’s attention.

The lock screen on a phone with a text notification that an exam has uploaded.

This LawTech article details how to check to see if your exam has uploaded.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

How to Check if Your Exam Uploaded

There are multiple ways to know if your exam has uploaded. 

After you finish the exam, Examplify will upload the file to their servers. You will see this green confirmation screen when that finishes. 

If you have signed up for email notifications and have not received one, please check your spam folder and mark the emails as Not Spam.

You can also log into ExamSoft using the same Student ID and Password you use to log into Examplify. 

Select the courses tab at the top of the screen.

You will see a list of all of your courses and if there are any notifications on, then there is an exam you need to download or upload. 

After you select your course, you will see any required action in red on the left. There are also columns showing your download and upload timestamps. 

You can also email your exam upload confirmation by clicking on the envelope icon.

This LawTech article details how to sign up for Examplify text and email notification.

Please contact the CSOL-IS department at (310) 506-7425 or email support@law.pepperdine.edu if you have any further questions. 

The other UPS, Uninterruptable Power Supply

With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.

A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.

No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.

Please contact the IS team at 310-506-7425 if you have any questions.

Zoom on your Phone

As we continue working and teaching online, you may need use your phone for your Zoom classes and meetings.

Remember that you’ll need to sign in using Pepperdine’s Single Sign-On (SSO) service.

To do this, select SSO and not the email login option. You may need to scroll down to select SSO.

Select the SSO option and not the email login option.

Next, enter Pepperdine as the domain.

Enter Pepperdine as the domain.

A web browser will open up, prompting you to log into Wavenet using your Network ID.

Enter your network ID and password.

Once you finish logging in, you’ll be sent to web page prompting you to launch the Zoom app.

Select Launch Zoom

The Zoom app will open with you logged into your licensed Zoom account.

More Zoom tips can be found here.

Copying Courses Information

As the Spring 2021 semester draws near, faculty may want to copy information from one class site to another. Copying from one site to another is easy and can save time.

You can find more information about this at the TechLearn page found here.

How to Copy Course Information

  1. Click the tab for the course or project site, or click the “Sites” menu at the top right and click the desired site. NOTE: You must be in the new course site.  Do not go to the old course site.

2. Enable the same tools from your old site in your new site. You may not see content to copy if you have not added the same tools

3. In the new site, click “Site Info” in the left menu.

Sakai 12 Site Info Image

4. Click “Import from Site.”Sakai 12 Import from Site Image

5. Select the best option:

  • “I would like to replace my data.” – Be careful! This will overwrite all information in the current site and replace it with the information from the selected site. If you want to copy gradebook items, this is the choice. However, be sure you are in the correct site! Also, be sure you haven’t added anything into the current site yet since it will be overwritten. If you erase the existing site contents, that action is permanent and cannot be undone.
  • “I would like to merge my data.” – RECOMMENDED! This simply copies information from a previous site into your new site. It does not overwrite any content you have already added into your new site. This choice is recommended in most cases.
  • “I would like to merge my user(s).” – Be careful! This option only copies users and only those users that have been manually added into a previous class site.  NOTE: This process will not copy roster-provided users. For official class sites, see how to merge or combine course sections into your site.

6. Choose a past course site to copy materials from and click “Continue.”

7. Select the desired tools that contain the content you wish to copy. If you do not see a tool, look at your left tool menu. Remember, you must first enable the tool in your new site before you can import materials into it.

8. Click “Finish.”

Note: Announcements that instructors chose to generate “on-the-fly” when assignments were created or updated in a prior term will not import to another site. This is a good thing, as those announcements were tied to specific due dates and changes for the respective term, and would no longer have any relevance to the new term.

Adding an Alternative Host in Zoom

Zoom is an online meeting platform and the University’s web conferencing software that will be used for holding classes online. Alternative hosts possess the same abilities as co-hosts (managing participants, admission, recordings, etc.), but also have the additional privilege of starting the meeting on the host’s behalf. Some professors may find it beneficial to make their TA’s alternative hosts. Here, you will be guided through instructions on how to add an alternative host to your meeting sessions.

1. Log into your Courses site.

2. Click on “Zoom Pro” tool on the left navigation.

3. Click on the blue link of your session name under the “Topic” column. 

4. Scroll down to the bottom of the page, click on “Edit this Meeting.”

5. Scroll down to the bottom of the page again and type in the email of your desired individual into the “Alternative Host” box. Last, click the “Save” button.

For more information on Zoom for faculty, please visit our page here.

AGAIN, IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT INFORMATION SERVICES AT SUPPORT@LAW.PEPPERDINE.EDU OR (310) 506-7425.

Downloading, Installing, and Registering for ExamSoft Examplify

Pepperdine Caruso School of Law allows students to take their midterm and final law exams online through Examsoft’s Examplify. If you plan to use your laptop computer to take your exams, Examplify is required.

For instructions on how to download and install Examplify on your laptop computer, please see the instructions listed below.

For an instructional video that discusses this process and more, please view the video below. The timecode for downloading, installing and registering for Examplify is at 00:28.

1. Check your email for a message sent from the Associate Director for Instructional Technology Services Hong Kha through hong.kha@pepperdine.edu that contains your log in credentials and have that one hand.

2. Log on to http://www.examsoft.com/pepperdinelaw.

3. You will be brought to the main sign-in page for ExamSoft. Log-in on the left underneath “Exam Takers.” (Make sure to not log-in under the administrators/faculty portal.)

3. You will now be directed to a page titled “Getting Started with Examplify.” Follow the numbered instructions listed. First, there is a section titled “Check Your Minimum System Requirements.” Click on your corresponding computer (Mac or Windows) and verify that your OS meets Examplify’s minimum requirements.

4. Under step 2, titled “Install and Register Examplify,” follow the instructions listed below.

a. Click “Download.”

b. Click “Save File”

c. Navigate to your “Downloads” folder and double-click “Examplify.dmg for Mac and Examplify_2.4.0_win for Windows”

d. In the “Examplify” device folder, click on “Install Examplify.mpkg”

e. Follow the steps of the Examplify Installer.

5. Once Examplify is finished downloading, is should automatically open with a blue screen. Accept the license agreement by clicking the green “I Agree”.

6. Next, you will be asked to find your institution.

Type in Pepperdine University School of Law and select “Next.”

7. You will be prompted to sign in to Examplify with the same information used prior for ExamSoft. Again, your student log-in information may be found in an email sent by the Associate Director for Instructional Technology Services Hong Kha through hong.kha@pepperdine.edu.

Keep in mind that since your account is registered with your Pepperdine email, you may be receiving constant email notifications on your account status and exam progress.

8. Now, you have reached the main Examplify page. This is where you may view, download and take all of the official midterm and final exams, as well as the current mock exam, that is registered under your account.

For more information on ExamSoft Examplify, such as how to take a mock exam, troubleshooting, exam features, and much more, please click here.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at support@examsoft.com.

IF YOU NEED ANY TECHNOLOGY ASSISTANCE, PLEASE FEEL FREE TO REACH OUT TO INFORMATION SERVICES AT (310) 506-7425 OR SUPPORT@LAW.PEPPERDINE.EDU. GOOD LUCK!

How to Use iClicker’s Study Tools

Photo by iClicker.com

With exams coming up, iClicker may pose to be a beneficial study tool for your class. Saving and tracking your progress in class polls and quizzes, iClicker allows you to flag specific questions and create flashcards and practice tests.

For instructions and more information on how to use iClicker’s study tools in the iClicker Reef app, please click here to be redirected to their knowledge base document.

For more information on iClicker for students, please click here.

If you have any questions, please feel free to contact Information Services at support@law.pepperdine.edu or (310) 506-7425.