The other UPS, Uninterruptable Power Supply

With the power outages affecting our students, faculty, and staff, the IS team recommends using an Uninterruptable Power Supply, UPS, to protect your electronics and keep you working.

A UPS is a battery backup for your electronics. Depending on the size of the UPS, they can provide a few extra minutes of power to safely turn off your computer or a few extra hours to keep working on your project.

No matter the battery size, please purchase one with Automatic Volt Regulation, AVR. This will protect your electronics from voltage issues, like brownouts, and will keep the UPS battery healthy.

Please contact the IS team at 310-506-7425 if you have any questions.

Zoom on your Phone

As we continue working and teaching online, you may need use your phone for your Zoom classes and meetings.

Remember that you’ll need to sign in using Pepperdine’s Single Sign-On (SSO) service.

To do this, select SSO and not the email login option. You may need to scroll down to select SSO.

Select the SSO option and not the email login option.

Next, enter Pepperdine as the domain.

Enter Pepperdine as the domain.

A web browser will open up, prompting you to log into Wavenet using your Network ID.

Enter your network ID and password.

Once you finish logging in, you’ll be sent to web page prompting you to launch the Zoom app.

Select Launch Zoom

The Zoom app will open with you logged into your licensed Zoom account.

More Zoom tips can be found here.

Copying Courses Information

As the Spring 2021 semester draws near, faculty may want to copy information from one class site to another. Copying from one site to another is easy and can save time.

You can find more information about this at the TechLearn page found here.

How to Copy Course Information

  1. Click the tab for the course or project site, or click the “Sites” menu at the top right and click the desired site. NOTE: You must be in the new course site.  Do not go to the old course site.

2. Enable the same tools from your old site in your new site. You may not see content to copy if you have not added the same tools

3. In the new site, click “Site Info” in the left menu.

Sakai 12 Site Info Image

4. Click “Import from Site.”Sakai 12 Import from Site Image

5. Select the best option:

  • “I would like to replace my data.” – Be careful! This will overwrite all information in the current site and replace it with the information from the selected site. If you want to copy gradebook items, this is the choice. However, be sure you are in the correct site! Also, be sure you haven’t added anything into the current site yet since it will be overwritten. If you erase the existing site contents, that action is permanent and cannot be undone.
  • “I would like to merge my data.” – RECOMMENDED! This simply copies information from a previous site into your new site. It does not overwrite any content you have already added into your new site. This choice is recommended in most cases.
  • “I would like to merge my user(s).” – Be careful! This option only copies users and only those users that have been manually added into a previous class site.  NOTE: This process will not copy roster-provided users. For official class sites, see how to merge or combine course sections into your site.

6. Choose a past course site to copy materials from and click “Continue.”

7. Select the desired tools that contain the content you wish to copy. If you do not see a tool, look at your left tool menu. Remember, you must first enable the tool in your new site before you can import materials into it.

8. Click “Finish.”

Note: Announcements that instructors chose to generate “on-the-fly” when assignments were created or updated in a prior term will not import to another site. This is a good thing, as those announcements were tied to specific due dates and changes for the respective term, and would no longer have any relevance to the new term.

Adding an Alternative Host in Zoom

Zoom is an online meeting platform and the University’s web conferencing software that will be used for holding classes online. Alternative hosts possess the same abilities as co-hosts (managing participants, admission, recordings, etc.), but also have the additional privilege of starting the meeting on the host’s behalf. Some professors may find it beneficial to make their TA’s alternative hosts. Here, you will be guided through instructions on how to add an alternative host to your meeting sessions.

1. Log into your Courses site.

2. Click on “Zoom Pro” tool on the left navigation.

3. Click on the blue link of your session name under the “Topic” column. 

4. Scroll down to the bottom of the page, click on “Edit this Meeting.”

5. Scroll down to the bottom of the page again and type in the email of your desired individual into the “Alternative Host” box. Last, click the “Save” button.

For more information on Zoom for faculty, please visit our page here.


Downloading, Installing, and Registering for ExamSoft Examplify

Pepperdine Caruso School of Law allows students to take their midterm and final law exams online through Examsoft’s Examplify. If you plan to use your laptop computer to take your exams, Examplify is required.

For instructions on how to download and install Examplify on your laptop computer, please see the instructions listed below.

For an instructional video that discusses this process and more, please view the video below. The timecode for downloading, installing and registering for Examplify is at 00:28.

1. Check your email for a message sent from the Associate Director for Instructional Technology Services Hong Kha through that contains your log in credentials and have that one hand.

2. Log on to

3. You will be brought to the main sign-in page for ExamSoft. Log-in on the left underneath “Exam Takers.” (Make sure to not log-in under the administrators/faculty portal.)

3. You will now be directed to a page titled “Getting Started with Examplify.” Follow the numbered instructions listed. First, there is a section titled “Check Your Minimum System Requirements.” Click on your corresponding computer (Mac or Windows) and verify that your OS meets Examplify’s minimum requirements.

4. Under step 2, titled “Install and Register Examplify,” follow the instructions listed below.

a. Click “Download.”

b. Click “Save File”

c. Navigate to your “Downloads” folder and double-click “Examplify.dmg for Mac and Examplify_2.4.0_win for Windows”

d. In the “Examplify” device folder, click on “Install Examplify.mpkg”

e. Follow the steps of the Examplify Installer.

5. Once Examplify is finished downloading, is should automatically open with a blue screen. Accept the license agreement by clicking the green “I Agree”.

6. Next, you will be asked to find your institution.

Type in Pepperdine University School of Law and select “Next.”

7. You will be prompted to sign in to Examplify with the same information used prior for ExamSoft. Again, your student log-in information may be found in an email sent by the Associate Director for Instructional Technology Services Hong Kha through

Keep in mind that since your account is registered with your Pepperdine email, you may be receiving constant email notifications on your account status and exam progress.

8. Now, you have reached the main Examplify page. This is where you may view, download and take all of the official midterm and final exams, as well as the current mock exam, that is registered under your account.

For more information on ExamSoft Examplify, such as how to take a mock exam, troubleshooting, exam features, and much more, please click here.

For Student Test Takers Tech Support and Help, please contact the Examsoft Test Takers Support line at 866.429.8889 or via email at


How to Use iClicker’s Study Tools

Photo by

With exams coming up, iClicker may pose to be a beneficial study tool for your class. Saving and tracking your progress in class polls and quizzes, iClicker allows you to flag specific questions and create flashcards and practice tests.

For instructions and more information on how to use iClicker’s study tools in the iClicker Reef app, please click here to be redirected to their knowledge base document.

For more information on iClicker for students, please click here.

If you have any questions, please feel free to contact Information Services at or (310) 506-7425.

Power Maintenance Notice 8/29/20

The servers at the School of Law will be gracefully shut down at 6 AM on Saturday 8/29/2020 ahead of the scheduled Power Maintenance at 7 AM.  Power is scheduled to be restored at or before 12:00 noon.
Impact to our users: 

  • All of the systems hosted at the School of Law will be unavailable during this time period.  
  • These systems include but are not limited to: printing, copiers, our Staff/Faculty network file storage, and our LawMail services.

Our law school-specific technology support email,, will be unavailable during this time BUT users will still have access to the university’s HELP desk (310-506-HELP) and our service as well as other university-hosted services which will NOT be impacted by this outage.

We will bring all services back up as soon as power is restored. 
Please let us know if you have any questions or concerns about this outage.

How to Disable Chat in Zoom

There are instances in which a professor would prefer to disable the chat feature in Zoom meetings, whether that be to prevent notifications or to discourage potentially distracting engagements. To do so, please view the instructions below for this quick process.

1. Note that you can only change this setting after you have begun your class session. Once you start your Zoom session, click the chat icon on the bottom tool bar. 

2. Then, click on the three dots to the right of the text box and select “No One.”

3. You may now exit out of the chat window, as the updates will automatically save once your selection is checked.

For more information on Zoom for faculty, please click here.

If you have any questions, please feel free to contact Information Services at or (310) 506-7425.

Dual Monitor SetUp with Zoom

Faculty may utilize Zoom’s dual monitor display feature so the students’ video layout and screen share content can be placed on two separate monitors/screens. Specifically, gallery (grid view of all of your students) or speaker view (full screen view of the current speaker’s video) can be displayed on one monitor while the other monitor displays your slide presentation, documents or videos.

As a prerequisite to continuing on with the information provided in this article, please make sure that you have installed the Zoom desktop client and have dual monitors enabled on your system. For an instructional guide on establishing a dual monitor setup with your Mac computer, please click here. For an instructional guide on establishing a dual monitor setup with your Windows computer, please click here.

Enabling Dual Monitors in Zoom

1. As a trial, you may join or start a solo meeting through the Zoom Pro tool in Courses, or through the Zoom desktop client on your computer.

2. To enable the dual monitors feature in Zoom, click your profile picture, and then click “Settings.”

3. Click the “General” tab, and under “Settings,” check the box that is labeled, “Use dual monitors.”

Testing Your Dual Monitor System

4. Once in the Zoom meeting interface, with the dual monitor setup already configured on both your computer and Zoom, you will see a Zoom window open on each monitor. Though it may be different based on your individual computer, typically, the meeting controls and your video will display on one monitor, while the other monitor will display students’ videos.

As a note, Zoom tends to default to full screen view. If you would like to exit the full screen view to access your desktop, simply press “ESC,” or escape, on your keyboard.

5. To share your screen with your desired presentation (slideshow, document, video, etc), open the display on your preferred monitor.

6. Then, press the green “Share Screen” button on the bottom center of your Zoom screen.

You will be redirected to a pop-up window where you may select whether to share Desktop 1 or Desktop 2, and you may select whichever monitor has your desired display open.

7. When sharing your screen, you will still be able to view your participant’s videos on the other monitor while selecting what specific window to share on the second monitor. Feel free to adjust your windows to your preferred layout.

Photo courtesy of SUPPORT.ZOOM.US


One useful approach to note is how to set up your PowerPoint presentation in a separate window. This prevents PowerPoint from taking over both of your monitors, so you may move your slideshow with your speaker notes to the monitor of your choice and keep gallery view on the second monitor.

1. To do this, open your PowerPoint presentation “Slideshow” menu.

2. Select “Setup slideshow.”

3. Then, “Browse by an individual (windows)”

4. Click “OK.”

5. Then you may either play “From Beginning” or “From Current Slide.”

You should now see your slideshow with your speaker notes on one monitor, and still have your Zoom gallery view available on the second monitor.

“Gallery View” Settings (setting up display to 49 participants)

If you would like to view more than 25 profiles on a screen, by modifying your Zoom settings, you will be able to display up to 49 participants at a time. This is provided that your computer has the capacity to display more than 25, however, which depends on your computer’s CPU.

First, navigate to the Zoom App.

Then, select your profile from the top right corner, and select settings.

Under the video tab (1), scroll down and check the box to enable “Display up to 49 participants per screen in gallery view” (2). (If it is gray and inaccessible, your computer does not support the 49 participant display.)

For more information on Zoom for faculty, please click here.

If you have any questions, please feel free to contact Information Services at or (310) 506-7425.

Zoom In-Session Features: Breakout Rooms, Screen Share, Recordings and More

Now that you know the basics of Zoom and and the Zoom Pro Tool, we will dive into the specifics of what tools and settings Zoom has to offer once in the meeting session.

Please view the informational video below to learn more about how to efficiently use Zoom’s in-session features, which include the following:

  • Mic & Video
  • Security
  • Participants/Roles (audience engagement)
  • Chat Window (restrictions, saving chats, file uploads)
  • Screen Share (whiteboard, dual monitors, screen share pausing)
  • Recording
  • Polling
  • Breakout Rooms

If you have any questions or would like more information, please feel free to contact Information Services at