Using ExamSoft on Your Laptop

Pepperdine School of Law uses ExamSoft SofTest to administer exams.  You may download the software directly from the ExamSoft website at www.examsoft.com/pepperdinelaw.

For more information on how to download and install SofTest on your computer, please visit the ExamSoft website linked below.

Mac Users: Download Instructions

Windows Users: Download Instructions

You might also find the ExamSoft FAQ page helpful.

View this short, 6 minute video on how to use SofTest for Mac:

View this short, 6 minute video on how to use SofTest for Windows:

Here are some answers to frequently asked questions.

For information on what you need to know to be prepared for your first exam with SofTest, checkout these exam taker Helpful Hints.

 

What are the minimum system requirements to run SofTest effectively?

According to ExamSoft:

SofTest can be used on virtually any modern computer (i.e. purchased within the last 3-4 years). Specific system requirements are noted below.

SofTest cannot be used on virtual operating systems such as Microsoft’s Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments, unless approved by the institution.

PC Requirements:

For exam taking best practices (including disabling antivirus programs), click Here!

  • Operating System: English 32-bit Versions of Windows XP, 32-bit and 64-bit Versions of Windows Vista, Windows 7, and Windows 8. Only genuine versions of Windows Operating Systems are supported.
  • ExamSoft does not support Tablet or Convertible devices other then Surface Pro 1, 2 & 3. See below for those Minimum System Requirements.
  • CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
  • RAM: highest recommended for the operating system or 2GB
  • Hard Drive: highest recommended for the operating system or 1GB of available memory.
  • Internet connection for SofTest Download, Registration, Exam Download and Upload.
  • Screen Resolution must be 1024×768 or higher.
  • Adobe Reader (Version 9 or 11) is required for exams containing PDF attachments.
  • Administrator level account permissions (Instructions)
  • ExamSoft does not support Tablet-PC’s

Mac Requirements

For exam taking best practices (including disabling antivirus programs), click Here!

  • Operating System: OS X 10.6 (Snow Leopard), OS X 10.7 (Lion), OS X 10.8 (Mountain Lion), and 10.9 (Mavericks). Only genuine versions of Mac Operating Systems are supported.
  • We do not support OS X 10.10 (Yosemite) at this time. Look for an update on support for this OS X here in the future.
  • CPU: Intel processor
  • RAM: 2GB
  • Hard Drive: 1GB or higher available memory
  • Server version of Mac OS X is not supported
  • Internet connection for SofTest Download, Registration, Exam Download and Upload.
  • Administrator level account permissions (Instructions)

I used SofTest last semester. Do I need to download a new version?

The SofTest license expires on August 31st, and therefore must be renewed each academic year. To renew your license, download and register SofTest at the beginning of the school year. You may download and re-register by clicking Student Re-download if you have the Registration Password used when you originally registered. If not, begin the registration process from step one.

You can view information on the latest version and how to check if you have the most current software by viewing the information found here.

I have already downloaded SofTest onto a laptop, but have since purchased a new laptop computer.  Can I re-download?

If you have already downloaded ExamSoft exam software onto a laptop but now wish to download it onto your new laptop, you can do so under the Exam Takers section of the website.  Once there, select the “Exam Software Re-download” link.  You will be asked for your ExamSoft Student ID and Password, so be sure to have them available.  Follow the instructions to complete the download.

Does SofTest automatically save my answer data, or do I need to manually save my work throughout my exam?

SofTest will automatically save your exam data throughout your exam every sixty seconds.  You may notice that there is a manual save button in SofTest.  As SofTest automatically saves your data, it is not necessary to manually save.

I need to download an exam file again.  Is that possible?

Exam files can only be downloaded once, so only download to the laptop you intend to use on exam day. If you have further questions please contact the Faculty Support office at (310) 506-4676.

How do I contact ExamSoft if I need support?

ExamSoft/SofTest Technical Support:
(866) 429-8889 or (954) 429-8889

Hours of Operation:
Monday-Friday
8:30am – 5:30pm EST (5:30am – 2:30pm PST)

Customer Service and Technical Support:
support@examsoft.com