Tag Archive: Help Desk

Help Desk & Information Services

There are two places to get technology support here at Pepperdine. The University Help Desk and the Information Services SHIELD Desk located at the Front Desk of the School of Law Library.

University Help Desk (HELP)
The Pepperdine University Information Technology (University IT) department provides direct technical support for students via the University’s ‘Anytime’ Help Desk. In addition to providing technical assistance, the University Help Desk also acts as the central coordination point for School of Law technical services during the weekend. The University Help Desk is open 24/7 via phone and email at: 310-506-HELP (4357) or helpdesk@pepperdine.edu for the following issues:

School of Law Information Services Department (IS)
Information Services Department LogoThe Information Services Department is here to assist you with a variety of issues including, but not limited to, configuring laptops, multimedia reservations and training, School of Law web site, ExamSoft, and Email account training/usage. The IS team has offices in the School of Law Library to assist with technical support and is available between the hours of 8am-5pm (Monday-Friday). To contact the IS team, use the following contact methods: