As you may know, laptop users running the new Mac OS, 10.12.4 have encountered some mid-exam freezing issues with SofTest. Examsoft has just released a new SofTest update version 11.0.793.95079, which should help prevent mid-exam freezes associated with the new Mac OS. However, at this time we do not recommend updating your Mac OS before finals. Although the issue has been addressed by the latest SofTest update, we suggest that all Mac users who have not updated to the new OS version 10.12.4 yet, please refrain from doing so until after finals.
Tag Archive: Examsoft
The title says it all. After several long weeks of waiting… it is now safe to upgrade your Mac OS to Sierra. Examsoft just released a new compatible update that will allow you to take exams on the Sierra OS. Feel free to update away! Just remember, when you update to Sierra, you will still need to make sure that you update your SofTest version as well. SofTest should update itself automatically if you open the program and let it run in the background for about 15 minutes. However, if you wish to manually update simply open SofTest and follow the below instructions.
- For Windows OS users, press the CTRL button and the letters ‘A’ and ‘U’ simultaneously (CTRL+AU).
- For Mac OSX users, once SofTest is open, press the Command key plus the letters ‘A’ and ‘U’ simultaneously (CMND+AU).
For more information on this, visit the Update SofTest page on the ExamSoft website.
The latest version of SofTest is listed below. You should be able to see your current version number at the top of the SofTest window when you open the program.
Enjoy Sierra and good luck on your exams!
For anyone who has sat, waiting and watching the little spin wheel, spin on and on endlessly after attempting to launch an exam in SofTest, your wait is over!
We’ve outlined a few simple steps below to prevent this from happening when trying to open your next exam. Also, if you’ve ever exited SofTest but found your desktop background was stuck on the Examsoft background, this should prevent that from happening as well.
- Open your computer’s Task Manager. In Windows 10 you can access your task manager by pressing [CTRL + ALT + DEL], and select the Task Manager. If the Startup tab is not visible in Task Manager, click on the “More Details” arrow. On pre-Windows 10 OS, you can access the task manager by pressing the Windows key and the (r) key simultaneously. In the window that appears, type “msconfig” without the quotes and press enter. Then select the “Startup” tab from the popup window, and follow the next steps.
- Under the Startup tab, a list of applications will be present. It is advised that all third party or “after market” applications on this list be disabled to ensure they do not cause a conflict with SofTest, e.g. Spotify, Google Drive, etc. Select each application in the list that is currently enabled and press the “disable” button in the bottom right of the task manager window.
- Once all the identified applications have been disabled, restart the computer.
- After restarting, try taking a mock exam again in SofTest v11. SofTest should no longer experience any hanging or freezing before entering the exam.
- All other recommendations regarding minimum system requirements for SofTest v11 should still be followed to avoid issues when using SofTest v11. These include temporarily deactivating your any third party Antivirus installed on the device, and only using a user account with administrative privileges on the computer.
You should re-enable all desired startup programs after finals are over, especially your antivirus!
If you have any difficulties following the above directions, please stop by our IS Support desk in the Library for assistance with disabling your startup programs. We hope this helps and best of luck on finals!
We’ve all heard the stories, perhaps you’ve even had nightmares about it happening to you. You’ve stayed up for the past 36 hours preparing for an exam, you’ve checked and re-checked your notes and then checked someone else’s just to be sure you hadn’t missed anything. You’re ready for this, you’re going to own this exam. You sit down and open your laptop, open Examsoft, and then… everything goes dark.
No your computer didn’t just transport you into a galaxy-sized black hole, but the alternative is almost equally terrifying and just as inescapable… you’re going to have to use a Bluebook. As you sit listening to your classmates happily typing away at what sounds like 1000wpm, you wonder to yourself… “where did I go wrong?” Your mind frantically searches for any trace of what could have caused this tragedy, when suddenly, you vaguely recall ignoring a post on Lawtech that warned you of this very possibility. A creeping inclination begins to gnaw away at the edges of your consciousness… Could this all have been prevented if you had only read it?
The good news is, this was all just a horrifying Hypothetical. And yes, the possible outcome is easily avoidable.
Just turn off your Antivirus software before you open Examsoft.
Various antivirus programs have been linked to several computer disabling issues when used with Examsoft. These issues include black screens, computer freezes and crashes, or my personal favorite, desktop background changes to an Examsoft icon. These issues can occur intermittently and unpredictably so even if you have taken a mock exam without incident, you may still encounter a problem during an actual exam. Don’t let this happen to you!
Just remember, before you begin your next exam, and believe me you have no idea how painful this is for a tech guy to say, please turn off your antivirus.
But don’t forget to turn it back on as soon as you submit your exam!