Tag Archive: Apple

Apple Printing on the Mavericks OS

Mavericks-OSX

While the launch of the Mavericks OS for your Mac may be exciting (particularly the price tag), it might be best to hold off on the upgrade a little while so your programs and services can get up to speed. The printers in the law library were a case in point shortly after the release of Mavericks. Some students using Mavericks experienced trouble connecting to the printers.

We believe we have that situation resolved.  Using new drivers and a new color printer, Mavericks users should have no trouble going forward when it comes to printing on the law library color and black and white printers.

Should you experience a problem printing after hours when there is no on-site tech support, you may want to use a workaround. As you may be aware, we offer mobile printing at the law school. Use of this service involves sending an email to a specified address. This makes it possible to use the service from your computer as well. To learn about how to get started with the mobile printing, check out the mobile printing post.

NOTE:  For information on how to add the printers to your Mac go HERE

NOTE:  For information on how to add to your print credit and pricing go HERE

NOTE:  For information on how to print from your tablet or smart phone go HERE

 

Computer Repair

While the School of Law does not do take-it-apart repairs the Information Services laptoprepairstaff can help trouble shoot problems you may have with your laptop computer.  For services beyond help with configuration of your hardware or software or basic trouble-shooting we strongly recommend that you work with a trusted repair vendor.

We at the School of Law strongly recommend Dell Latitude laptops for those of you who prefer the Windows operating system.  Dell Latitudes are, in our experience, unusually reliable and are designed for a corporate enterprise market.  They are certainly not perfect but we find them to be a good buy for the long haul (can you say “three years of law school?”).  Dell support can be reached through their online site or at 1-866-795-5597 for consumer technical support.

Pepperdine University IT provides limited hardware support though TechCentral.  If you have a Mac computer, we strongly recommend the area Apple Stores for your hardware support needs.  Additionally, there are local Best Buy stores that provide computer repair assistance including their famous GEEK SQUAD.

A nice resource that Dell offers is a page with links to a large number of non-dell manufacturers’ support sites.  We recommend this site for those of you who may have questions or trouble with hardware from another manufacturer.

Bottom LIne: As a law student, you don’t want to deal with a faulty computer.  We highly recommend spending a little more up front to ensure that you get a reliable system that will not be a source of worry for you during your time of study in law school.

We recommend Dell and Apple products without prejudice to other manufacturers.

Too keep your system in top shape and to prepare for the semester ahead, we recommend reading our posts on this topic:

Protecting Your Mac

Though Windows users have become accustomed to regular malicious attacks, Apple’s Macintosh users have remained largely untouched. There are a number of reasons for this; ranging from the inherent security of Mac, Linux, and Unix computers to the fact that until the last few years Apple presented a relatively small target to hackers. Regardless of the reasons Mac users have enjoyed a mostly virus-free existence, the events of the last few months have shown us that things are changing.

Several malicious programs have infected Mac computers in recent months. First was the Flashback trojan, called Flashback.K. It was quickly followed by SabPub, and Flashback.S. Apple has released security updates to address these issues. If you have not installed your Mac security updates, it is highly recommended that you do so quickly. There are links to Apple’s descriptions below, but you should be able to simply use the system update to take care of things.

Flashback.K

This trojan infected computers through a Java vulnerability. Oracle issued a patch, which Windows users received in February. This trojan was particularly challenging, as it was written in a custom programming language. Over 650,000 Mac users were infected. To see if your Mac is infected, you can follow the instructions provided by F-Secure. Apple has since provided a patch and a security update, which may make this fix obsolete.

Apple’s support page provides a link for OSX Lion users that don’t use Java here. Users of OSX Lion 2012 – 003 can find the Java patch here. Users of OSX 10.6 Update 8 can get the Java patch here.

Flashback.K altered the way users viewed the web, and exploited Google Ads to generate revenue. It created a means of artificially clicking on ads. It does this by altering search results pages on a user’s browser. You can read more about Flashback.K here.

SabPub.a

Shortly after the Flashback.K patch, a new Mac virus hit the press. This one used a Microsoft Office vulnerability. This vulnerability also included Java. There have been a few variants of this trojan as well. You can read more about the SabPub trojan here.

Flashback.S

Flashback made another pass at the end of April with a variant named Flashback.S. It, like its predecessor, used a Java exploit. There are several other variants of this trojan out there, largely targeting the un-patched Mac computers. As with Flashback.K, this does not need an administrative password to install. You can read more about Flashback.S here.

What Now?

Though these infections spread quickly, there is no need to panic. By being careful during web browsing and paying attention to program installation requests you can keep yourself relatively safe. Apple provides a page with useful tips on keeping your computing experience virus and malware-free. Check out their security tips here. In general, only follow links to trusted sites, don’t install unknown programs, and make sure you keep your security updates current.

Apple Now Bigger than Microsoft

This doesn’t fall under the usual topics for this blog, but the trivial interest is enormous.

Apple overtakes Microsoft as biggest tech company
(Reuters) – Apple Inc shot past Microsoft Corp as the world’s biggest tech company based on market value on Wednesday, the latest milestone in the resurgence of the maker of the iPhone, which nearly went out of business in the 1990s.

 

http://www.reuters.com/article/idUSTRE64P5PE20100526