How To Do Work E-Mail Right

If you’re heading out to a new job or summer internship or a veteran workplace employee, it’s always good to think about how you construct your E-Mails. Take careful consideration of your e-mail so that your message is received and interpreted how you intended.

From Subject Line To Signature: How To Do Work E-Mail Right written by Jacquelyn Smith for Forbes Online on July 8, 2013 details the best practices of constructing and delivering work e-mail. View the full article online at Forbes.

Many of the tips below are common sense, but it’s good to practice consistent e-mail etiquette to avoid embarrassing mistakes:

  • Always write a powerful subject line that will get noticed.
  • Always include a personalized salutation.
  • Always get right to the point.
  • Always keep the message short and succinct.
  • Always make a note of any attachments in the e-mail.
  • Always ensure that spelling and punctuation is accurate.
  • Always use a readable font.
  • Have a specific call to action with response time, if desired.
  • Always include a signature line.
  • Always be conscious of your tone.
  • Always double check that you’re sending the e-mail to your intended recipient(s).
  • Always review the message before you send it.
  • NEVER WRITE IN ALL CAPS.
  • Never write something you wouldn’t want others to see.
  • Never be offensive.
  • Avoid short-hand, texting language (abbreviations), emoticons. and smiley faces.
  • Never use the ‘high priority’ option unless it’s truly high priority.
  • Never send e-mail messages when you are emotional.
  • Avoid using e-mail to discuss issues among several people.
  • Never write multiple e-mails at one time.
  • Avoid using BCC to rat out your co-workers.
  • Don’t resend the same e-mail over and over again.
  • Don’t “reply all” unless everyone needs to get your response.
  • Avoid using e-mail to provide “constructive criticism” or to discuss more serious matters.
  • Avoid sending an e-mail message in the middle of the night.