There are two places to get technology support here at Pepperdine. The University Help Desk and the Information Services Tech Support Desk located at the Public Services Desk in the School of Law Library.
University Help Desk (HELP)
The Pepperdine University Information Technology (University IT) department provides direct technical support for students via the University’s ‘Anytime’ Help Desk. In addition to providing technical assistance, the University Help Desk also acts as the central coordination point for School of Law technical services during the weekend. The University Help Desk is open 24/7 via phone and email at: 310-506-HELP (4357) or helpdesk@pepperdine.edu for the following issues:
- Pepperdine Username and/or Password Issues (try online FIRST!)
- Email Account Technical Issues
- Pepperdine Long Distance Phone Codes
- Pepperdine Residential/Dormitory Technology Issues
- Dell laptop service and warranty
- Card Services (Copy Cards, Access Cards)
- Campus Telephone Support/Voicemail Services
- Student Residential Technology
School of Law Information Services Department (IS)
The Information Services Department is here to assist you with a variety of issues including, but not limited to, configuring laptops, multimedia reservations and training, School of Law web sites, and Email account training/usage. The IS team has offices in the School of Law Library to assist with technical support and is available between the hours of 8am-5pm (Monday-Friday). To contact the IS team, use the following contact methods:
- Phone: (310) 506-7425
- Email: support@law.pepperdine.edu
- In Person: Stop by the Law Library Public Services Desk
- Self Help: Many answers to your questions are actually located on this website!
